Stopped in for a visit and met Michelle, Sandra, and Keita. All three were welcoming and…read moreprofessional, and the community is absolutely beautiful. -Lynn@AJEmployment

I really love this palce as everyone is so helpful and today i got a Apaprtment serivce and Hussein…read morego beyond his work and checked everything in the apartment like AC filters to see if they are good or no. Thanks Hussein for excellent service

I have lived at Liv Avenida for five years, and I want to recognize our leasing consultant, Lane…read moreFarrell, for the wonderful job she does. Lane is always very nice, helpful, professional, and welcoming. Whenever I have a question or need assistance, Lane is always willing to go above and beyond to help without hesitation. She genuinely cares about the tenants and makes sure our needs are addressed. Her positive attitude and willingness to help are truly appreciated After living here for five years, I can honestly say that having someone like Lane in the leasing office makes a difference. Thank you, Lane, for all that you do for the residents at Liv Avenida. Your hard work does not go unnoticed! Tenant Sheila Pearson

I have called LIV home since 2015, so let me tell you why you want to make LIV your home, too!! The…read morecommunity's staff is so welcoming and helpful; absolutely top tier!!! You are not just an apartment number, you are a community resident and the staff truly wants to help you LIV your best life. Leasing Agent Lane Farrell is an absolute doll. She's always smiling and upbeat and genuinely takes interest in your life. She's always quick to lend a hand and goes out of her way to help you in any way she can. On numerous occasions she's assisted me with maintenance requests for filter changes and routine pest spraying, to personally delivering packages when I am unable to walk and get them! She really is what LIV is all about and makes it her mission to ensure LIV is a pleasant and desirable place to call home. In my almost 12 years at LIV, I have had very few maintenance issues, but when I have, the turn around time has been less than a day. You will be hard pressed to find another community that can match that!! The maintenance staff is very knowledgeable and fixes things right the first time. Of course the apartments and amenities speak for themselves. They don't skimp on providing the best appliances, stylish fixtures and state of the art technology for heating/cooling, easy entrance and excellent security. In the time I have lived here I have NEVER witnessed any questionable activities, felt threatened or scared, or had any safety issues. LIV is a nice mixture of families, seniors, students, and working professionals. The diversity is so enjoyable and makes community activities so much more fun. The activities are geared toward everyone. Happy Hour once a month, Yappy Hour for the furry residents, Kid's Club, and numerous fitness activities....these are just a few of what LIV offers to promote community! I don't have children, but if you do, LIV sits in the best school districts in the state; academically and athletically. That's a huge plus for families. LIV is also near many major employers in the Valley such as Intel, Northrop Grumman, and Wells Fargo. LIV is nestled amongst some of the best shopping and dining with new stores and restaurants opening monthly. You can shop at Chandler Fashion and the San Tan Outdoor shopping center and then grab a fabulous meal and catch a comedy show in downtown Historic Chandler. Or, if a quiet night in is what your prefer, LIV's beautiful heated pool and barbecue area located in the maticulously groomed grounds are just steps from your door. I hope this helps you as you look for a place to call home. LIV is a comfortable, caring community where you can feel safe, count on the staff to ensure your needs are met and exceeded, and be stone's throw from exceptional schools, shopping, employers, and terrific dining experiences. Come be my neighbor!! Lane is waiting to help you get moved in!!!

I was apartment searching and visited Olympus Steelyard and Mariah was awesome in showing multiple…read moreunits, answering all our questions and such a friendly and positive attitude. Thank you Mariah

i lived here for 3 years. Stopped in to get a package that was mis delivered there. All management…read morestill happy to see us! Very happy with our stay and highly recommend this management and the apartments are very nice.

We have had nothing but great service from the office to maintenance. The apartments are a great…read moresize. The location is great from shopping to restaurants to grocery stores.

I have lived here for over a year and I love it. This was the first apartment I toured when I was…read morethinking about moving to Arizona. Derek was very helpful and so kind. He thoroughly toured us through the community and is the reason I went through with it. I live in a corner unit by the dog park which gets a bit noisy with the yappy dogs and the dumpster in the morning from the fast food restaurants. Other then those little things I have no complaints. They do small events for the tenants like breakfast the second weekend of every month and other holiday gatherings and giveaways. Maintenance is very reliable, they care of projects in a timely manner. Definitely recommend if you are looking for a place in Gilbert.

I've lived here 5 years now. In all that time I've seen an astonishing amount of turnover in the…read moreoffice and mngmnt. It's never been as close to as BAD as it is right now with Kyndell and co. (aka the clowns) in charge. This place has gone seriously downhill with them and downhill fast!! They focus on the petty things, instead of things that matter to the residents. The apts are nice. But the property isn't well maintained. Dog poop everywhere! Dog pee all over the stairs and landings of stairwells. Newer tenants loud during quiet hours, dogs constantly barking. They'll tell you the train isn't that bad. lol ya ok. ITS A TRAIN!! Not only can you hear it, YOU CAN FEEL IT! Shakes the entire apt. It's bad. Quiet time til 8 am but they have landscapers mowing every Friday at 630am, sometimes earlier sometimes later. If you face the courtyard, every conversation echos, along with kids screaming and dogs barking but it's amplified. Happens at all hours, so you better be a deep sleeper. Parking is an absolute joke. They send Richard the special maint guy to ask for good reviews after he does his job fixing something. That shows you how desperate they are to fix their google rating. Pawning your helper to solicit good reviews? After doing his job, and poorly at that. Pathetic. You will have your package stolen at some point. Probably other tenants. Way overpriced for the crap you have to deal with. It was tolerable before Kyndell, but now it's time to move on. Save yourself the hassle and look elsewhere. I promise you that. We had our apt tested for mold and it came back positive. They send Richard in with a moisture monitor he doesn't know how to use. Guy says he's never seen mold either! What is he don't making these decisions for such a large company. Everything about this place is now a joke.

Just moved in here and so far my experience has been very positive. I moved cross country and the…read moreleasing office has been so helpful answering all my questions and making the move much less stressful. Specifically, Chanda went above and beyond for me helping me even bring packages into my apartment because they showed up a little early. The amenity spaces have been nice and the neighbors have been pleasant. No noise issues at night even on weekends which is nice. Would certainly recommend!

Been here 3.5 years and it's the best place I've ever lived (out of many)! I looked at many when…read moremoving back to AZ and you won't find another like it! PROS: 1) Office & maintenance staff are amazing! Very responsive and accessible. Maintenence crew go above and beyond, are efficient, professional, great attitudes, trustworthy and truly top notch! 2) Beautiful well kept grounds and 24 hour amenities. Pool, jacuzzi, nice outaide seating and hamocks and such, gym, lots of gas grills, fountains, amazing landscaping that makes me forget I live in the desert, modern stainless steel appliances in the apartment. I unit washer and dryer in a separate small laundry room with some extra shelving like a pantry, garbage disposal, microwave, electric stove, dishwasher. 3) Very safe, quiet, friendly complex. People say hello and are nice but are not in your business. I never really hear sound from my neighbors and they say they don't hear me, even though sometimes I feel I'm sort of loud. I think that just speaks to the quality of the walls and such. 5) I've never had any problems with bugs or pests of any kind. 6) One of the cabinets has a weird angle but otherwise fantastic storage space for a 1 bed! 7) great community events once in a while if you want to participate, but they don't disturb. 8) Wonderful location! Walking distance or short drive to everything you need or could want and more. Beautiful upscale surrounding neighborhoods with parks and small bodies of water (I LOVE and will miss my daily walks when we move!) Chandler is amazing -everything you need close by without feeling crowded! 9) Walking distance to the most incredible, wonderful church, Antioch Community Church. That was a true cherry on top. Please check it out! It's been my home away from home (but still basically at home ) the past 3.5 years. 10) Feels incredibly safe here. I've never felt unsafe in the complex or in my neighborhood. I walk late at night and never feel scared. 11) you can have outside plants as long as they are not on your porch wall. 12) they have services through their app including discounts / connections with a cleaning service. 13) covered parking spot plus literally tons of uncovered guest/extra parking. 14) the look of the apartment itself -granite kitchen counters with a bar top overhang, shower tiles etc are all authentically pleasing and make the place feel bigger. 15) lots of families and kids around but not loud. Very strong community feel. I've noticed much of the community, especially the families, are Indian. I think it's awesome that they seem to have a real sense of community among their families in a beautiful way that I'm not used to seeing. It's fairly easy to make friends here but also easy to keep to yourself if that's what you prefer. 16) The water pressure and ability to make the water super hot in the shower are just AMAZING! 17) Thermostat you control and easy to flip between ac and heat. Fans. A few cons listed below. I really rely on reviews when I move so I want to share these, but no place is perfect. These are honestly more like things to be aware of and tips for whenbyou inevitably make this place home :). Or a few could be feedback points for the mgmt team. The benefits to living here far outweigh the cons and this place deserves the 5 stars!!! 1) The sliding door leading out to the porch is very easy to accidentally close while locked from inside. A guest one time get stuck out in the cold all night long and I didn't realize it (sleeping!). I also one time got locked out with no pants on and no phone and its an upstairs apartment. I recommend SP change those locks but if not make sure you are aware of this and just be careful. 2) We are on the side facing ray road and the street traffic can be loud sometimes, especially when trying to sleep. I would try to ask for the the side facing the front gate or the neighborhood behind us rather than Ray. 3) They do raise the rates every year. 4) You do have to pay for services you might not really use like the garbage concierge and fetchbmail service. I just wish you could opt in to pay fornwhat ypu will use instead of everyone being forced in. 6) make sure you get the gate code and save it in your phone. Once in a while the fobs die and you want the code if that happens after hours! 7) We personally got a drinking water delivery service through nestle that has been much less of a hassle and tastes great. I highly recommend that over the tap. Overall! Stop your search, this place is epic! Couldn't have asked for a more wonderful place to call home AND to have made my work from home space since 2020 hit. San Palmas is truly amazing and I know you'll love it

I've lived at several Mark-Taylor properties, but this one has been very disappointing. The gym is…read moreinaccessible after 5 p.m. because of ongoing fob issues, which apparently take a month or longer to resolve. The leasing office is happy to let residents in, but they close at 5 p.m., making the gym unusable for anyone who works a typical 8-5 or 9-6 schedule. There seems to no urgency in resolving what should be a simple issue. I'm giving three stars because the staff is friendly, but the lack of access to a basic amenity is frustrating.

We did a tour with Vanessa Saad. It was a great experience. The Model apartment was really nice. We…read moreare looking forward to be moving there in the near future. As soon as we selling our trailer we will be back.

Extremely Disappointed with My Move-In Experience…read more I was excited to move into Stone Oaks Apartments, but my experience has been nothing short of frustrating and disappointing. From day one, the management team has demonstrated a serious lack of organization, communication, and accountability. On move-in day, I was told my keys would be in the unit at 7:30 AM. I arrived early in 113°F heat, only to find no keys and no one available to help. After waiting outside for over an hour and a half, someone finally showed up around 8:45 AM. By that point, it was far too hot to continue moving in. The problems didn't stop there. I was asked to come in on a Friday afternoon on short notice to sign documents, only to be told that the printer was out of paper and to return on Monday. My assigned parking spot was taken the next day, and I couldn't get the car towed because I never received a tow card. It took all day and multiple phone calls to finally get it resolved. When I tried to clean and settle in, the apartment smelled like smoke and was 90°F inside. The A/C had not been switched to occupied. On top of that, despite confirming in advance that the previous tenant's Cox account would be deactivated, it wasn't, so I couldn't set up internet and had to miss work. To top it all off, after all these issues were supposedly acknowledged by staff, I was still charged a carpet repair fee for damage caused by a previous tenant and their pet. Management confirmed this verbally, but still withheld the cost from my deposit. I've since involved legal counsel to recover this unfair charge. While one staff member (Drew) was apologetic and tried to help, the overall lack of preparedness and follow-through has caused significant financial loss and stress. Based on my experience, I would not recommend Stone Oaks Apartments to anyone. New residents deserve better.

They always pretend to show concern and tell us to reach out to the office, but they never do…read moreanything. Don't fall for their fake concerns

DO NOT RENT HERE. Exploitative, Dishonest, and Unethical Business Practices…read moreI lived in this apartment complex and experienced firsthand how predatory and dishonest their business practices are, especially when it comes to the return of security deposits. Upon move-out, I was initially charged my entire $900 deposit plus an additional $466 for a full carpet replacement. These charges were completely baseless and seemed to be part of an intentional effort to push renovation costs onto tenants. It wasn't until I began recording calls, compiling video and photo evidence, and asserting my legal rights that they conveniently "reconsidered" and removed the carpet charge, which should never have been there in the first place. Even then, they still kept half my deposit, allegedly for "paint," which I strongly suspect was just another way to squeeze money out of tenants. The apartment was given to me in a disgusting and unacceptable condition at move-in: * Hair in the freezer * Rusted dishwasher * Molded washing machine * Urine stains on the toilet * Bugs in the light fixtures and sink I have video documentation of all of this. There were ongoing maintenance issues throughout my lease. My A/C leaked for a full week before being fixed. The security gate was broken for over 75 percent of my stay with no compensation offered. The leasing office also underwent loud renovations despite being told there were "no plans for renovation" at lease signing, which I also have on video. When I attempted to dispute the false charges, the leasing office gave me the runaround. They referred me to property management numbers that went straight to voicemail, refused to provide anything in writing, and ignored every voicemail I left with no follow-up. Even their so-called "evidence" of the damage, which I requested, was low-quality, blurry, and clearly unreliable. This was a textbook case of malicious compliance. Once I made it clear that I had audio and video recordings of every interaction, including the condition of the unit before and after move-in and move-out, only then did they begin to backpedal. They did not do this out of fairness. They did it because they knew I had the evidence to win in court. They'll likely respond to this review with a PR-friendly line like, "We tried to resolve the issue and reached out to the tenant." This is a lie. I reached out multiple times, left voicemails, and was completely ignored. Now that I've received the partial deposit in the mail, I'm free to share my experience publicly without fear of retaliation. I strongly urge anyone considering moving in here to document everything and prepare to fight for your rights. Or better yet, don't sign here at all. This company preys on people who don't know tenant law and makes the deposit return process a nightmare. Tenants deserve better. *** now that they have responded you can see that they used a PR response.