I'm hadn't eaten at Steak 'n Shake in years, but was staying at a hotel that was basically almost a shared parking lot. I was hungry, it was close and my expectations were low. Instead, it turned out to be one of the best meals I've had in a while. The young lady at the counter helped me with my order and suggested a better deal, which I appreciated. The restaurant was absolutely spotless and the staff made a point of keeping it that way, but all would great customers as they entered. Really a nice touch! I definitely won't wait as long for my next visit. Great job! read more

I love the Chili 5 ways. Burgers definitely smaller but tasty if arrrive hot..the chicken tenders are small for the price though.

Let's get this started...Food was awful... Service was terrible... Burger was tiny finishing three bites... Oh, we got our food before we even got our drinks... The table next to us ordered after us and got their food and shakes before us... Gave us the wrong shake.... Oh chili Mac more like chili whack dude... This place made me mad and ruined my vacation... I'm never coming here again... Disrespected our bus driver... Deleted my yelp review as I was typing... Got rid of our fire picture... Bunch of angry customers over here... Don't get on our badside.... read more

Steak ’n Shake - A lot of sad customers... - Burgers Near Me - Springfield, Missouri

Daughter and I needed a quick bite on a road trip. We love Steak n Shake so this stop was an easy decision. We were surprised to find out 2 things: 1. This is the OG spot! It's a historic stop on route 66 and has a unique old school vibe. LOVE IT! 2. They still offer dine in service with a waiter (no longer offered in our local area. We grabbed a booth, ordered our go-tos: 444 for me w/ double cheeseburger and fries and steak frank combo for her. They do have a paired down menu so you won't see chili 5 ways of orange freezes on the menu. Shout out to the employees of this location. They appeared to be short staffed with only 3 employees working - 1 on grill, 1 waiting tables and 1 doing everything in the middle with a lot of shake making. They were still helpful and friendly. When we left there were at least 12 tables of people dining in. That's a lot for a staff of 3 PLUS takeout orders. Our food came out super fast and our service was quick. read more

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The OG... the spot... the start of it all! This is the place to come for the original steak burger. My boys and I were up visiting my mom in Springfield and saw this location. It is the original old time Steak and Shake. Being that SnS is a new found love of my boys we decided that we had to stop here before leaving town. I wanted them to have the full experience so we went inside and sat down to soak up the ambiance, history and nostalgia. They actually give you menus at this location... they have waitresses, waiters, bus boys and all. There is a chrome counter you can sit at or you can opt for the tables or booths. I wanted to sit at the counter but my boys wanted a table... next time... we got a table. We looked over the menu and ordered a double for my oldest, the grilled cheese for my youngest and the double royal for me. My boys got shakes and all of us got fries. NOTE: one large fry is a big plate of fries!! It easily would have been enough for all of us no issue. We ended up OD'ing on fries. The royal came out piping hot, fresh and the sunny side up eggs oozed all over on my first bite... IT WAS AMAZING! my son loved his double but the grilled cheese was less of a hit. 2nd NOTE: don't order a grilled cheese at a famous burger place son! Lessen learned. The service was fantastic; the place was a hoot! My boys and I had a blast... we would definitely come again! read more

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Steak N' Shake's motto is "In sight it must be right" at this location they have employees sitting on food prep/food contact surfaces well "in sight" of customers. The employees seemed so casual and lax about it so it tells me that they do this all the time. this location is great if you want a hepatitis or botulism burger read more

This is a good place, took my family here good food good service, hopefully I can go back soon

Great service, inexpensive quality food and clean . Shakes are killer and being one of the original stores is fun

I haven't been here for literally years. I was never a huge fan of the smashed patty burger, so I never made it a point to come here. The shakes are good, and so are the fries usually, but this last experience was just awful. I understand they are extremely short staffed, but when we went in it wasn't very busy. The waitress was nice, but she messed up the orders "didn't write anything down." She didn't bring the two shakes till we were almost done with our meals. The fries were hot but the burgers were cold. And I mean colder than I ever had before. There were people getting food before us who arrived way after us. Not going back ever. Don't have memories of S&S so no reason for me to roll the dice. read more

Came in for some quick eats last week at Steak n Shake. I noticed they've really shrunk their menu as of late. I was really craving a chili cheese hotdog, but it wasn't at all on the menu. They serve chili, they have hot dogs, cheese, and onions, so I don't know why it wasn't an option. I asked the waitress if I could get a chili cheese dog and she said no. I was super bummed and just ordered onion rings. She came back and said she would try and get me what I originally wanted. So I ordered a hot dog and a bowl of chili. When I asked for chili, she asked me if I wanted crackers with my chili (at this point, I didn't know if she knew what a chili dog was). Suffice it to say, I didn't ask for onions or cheese. But the hot dog and chili were great. My husband's meal of cheeseburger and milkshake were great. Onion rings were nice and crisp. Overall, it would have been a 3/5 experience, but I bumped it up to 4/5 for the waitress who really did her best in the end to make up for it. read more

Steak ’n Shake - Steak Frank, Genuine Chili, Onion Rings - Burgers Near Me - Springfield, Missouri

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As most of us know, Steak 'n Shake is a company that has had more than its share of struggles in the last 10 years - not just during the pandemic. I worked for the company for 13 years and while most of it was the best years of my life, I've seen plenty of bad/poor decisions made by the company's leaders (using that word loosely). But enough about me, this is about the only SnS location listed on the National Register of Historic Places. It's for the right reasons, as this is one of the few that still holds on to its "old-school" values. The format for the store is outdated, which is fine in this case as there have been more "modernized" locations built in recent years. This still has curbside service (even before the pandemic). No "Sardar Biglari" signs or anything related to the dude here. (I don't want to call him a man or gentleman) The wait was a bit long as it was 20 minutes so I had to go outside and wait for a text. I understand it's all limited capacity as we were still in a pandemic. But it was worth it...at least I crossed off something to my Route 66 bucket list. The menu was very limited as SnS used to offer so many selections. Not sure if this is the 'new thing' or just for a limited time. But I had my favorite non-sandwich item: the Chili Mac Supreme, and regular fries. Washed down with Iced Tea and a vanilla shake. Service was fine. Steak 'n Shake's roots and Route 66 go hand-in-hand quite well on the eastern portion of the road. The first SnS location was literally on Route 66 in Bloomington (it is now a Monical's Pizza). I'm not really sure what made this place to be the classic location that it is, but it's all there for the nostalgia. read more

Well, I absolutely love SnS but they've really struggled since covid but I think we're far enough past that to be an excuse. I ordered a burger (with egg), onion rings and a soda to go. They were cooked pretty well but they cooked food sat for several minutes before it got wrapped and put in a bag for me to take. They will not put condiments in a togo or even ask if you'd like any unless you ask. Nothing worse than getting where you're going with your food the. Realize you don't have what you want. They just seemed to be struggling with experienced help. I'll close with my pet peeve complaint. Asking for a tip on a carry out. I spent many years behind a bar and serving food. I get so mad when people ask for handouts. Show me a good dining experience and then I might tip you. read more

Used the drive through last time I was here, they completely got my order wrong gave me the wrong drink and gave me a burger with pickles and onions and ketchup even though I asked for it plain. They didn't even put the items on the receipt and were saying we gave you what you ordered. Incompetent staff don't recommend. read more

I was in Springfield for a convention and stayed not too far from this location. I always thought Steak 'n Shakes were only in malls. I'm dating myself, I know. But, to my surprise, this one was very old school. One of the few remaining "old style" designs for this chain of drive-in restaurants, opened in 1962. It's an awesome historical spot along Route 66. The service.....our server was Lacey S. who was awesome. She was very attentive and helpful. The decor, black and white checkered flooring, old photos, and red tables and booths. Very cool! The food was phenomenal and came out quickly. It was perfect. The burgers and fries were seasoned perfectly. We have 8 in Las Vegas, and none of them are old school, and none of them are as tasty as this one. Next time I'm in Springfield, I will be coming back to this location. read more

Rylee, our server was very sweet and knowledgeable. The food was hot and fresh when delivered. Love the "old school" decor. Would eat here again when in Springfield. read more

Walked in to get a few milkshakes and a bowl of chili to go. After we ordered, a few more to go orders came in, too which they all got their orders before ours. After 30 minutes, my husband decided to just ask for a refund so we could leave (it's an open kitchen, we could see they weren't preparing our order). The girl who took our order said she gave us our receipt so the order must have got lost, but she never gave us a receipt. The manager said "they don't teach us how to give refunds because they don't like it when we hand them out". Seriously? She asked us to wait one more minute so she could personally make our order. Then she gave us $2.50 off gift card, which will get us one fry for a future visit. We love steak and shake, so this location was very disappointing. read more

We really wanted to enjoy our visit, but the staff really struggled. The wait staff seemed inexperienced and indifferent and not at all aware of which customers got what. The nostalgia will not be enough to keep this around if something doesn't happen with how it is managed. read more

Our fave Steak and Shake in the USA! We love the 1950s Route 66 vibe at this historic restaurant, plus all the great service, fresh steakburgers and handmade shakes that Steak & Shake is known for. We recommend anyone who is into Route 66 make the drive into Springfield and stop here :) 5 nostalgic stars read more

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In Sight It Must Be -- Just Okay. I was was a little disappointed when I got off of the highway to visit the Route 66 SNS that apparently is on the National Register of Historic Places. I rolled into Springfield on my cross-country trip with very high expectations, thinking that this restaurant would bring back memories of dining at the retro SNS on Colonial Boulevard in Orlando in the early 80's. Sadly, I discovered that this restaurant seems to be struggling like many of the other SNS stores that I've visited around the country over the past few years. If Gus and Edith Belt were around today, they'd probably expand upon the retro concept and have some old music playing, spruce up the "much less than sparkling" bathrooms; keep the counters, grill area, and the floor behind the counter clean; paint the curbs outside of the store; keep the employees from congregating behind the building during slow periods, add a drive-through window or curb service (like Sonic) and focus on overall quality control. Management can make SNS great again! Three stars out of five for "the cool factor" here, not for the single Stakeburger with cheese and the Nutella shake Takhomasak that I ordered for the road. read more

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So thankful for this place and rescuing my need for a burger on my birthday!! Helpful staff and fun for my adult children buying "toys" out of the fun all machines!! read more

Steak ’n Shake - Burgers Near Me - Springfield, Missouri

Super cute little chain. Perfect greasy breakfast place before the tailgate. Loved the old timey layout of the building. Server was really nice! read more

Steak ’n Shake - Burgers Near Me - Springfield, Missouri

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Heard about this location having a lot of the original fixtures and was swayed by the retro vibe. Got the single steak burger with thin fries. The burger is good, sadly I'm not a fan of thin fries in general. The server was nice but not particularly excellent service, she only checked on us once. It's a fun place to eat at cause of the 50's look but it's mediocre at best for food and service. read more

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Rude waitress flipped us off on the way out, slammed things, argued with us about what we wanted to order, and was yelling in the back about us while we were waiting a longgggggg time for our order. do not recommend ever. One star just because I had to read more

Was in Springfield visiting family and decided to stop at the OG Steak N Shake, on arrival it was pretty cool to see the the building preserved in time. Came inside and saw one worker with blue hair with the dye literally stained his whole neck and face. Not sure how you get that messy dying your hair but whatever, ordered my double cheese burger with fries and a Oreo shake. As i was waiting i noticed the place wasn't very clean probably a 6/10, someones hair scrunchy was under the table in front of me. Food arrives and i try the burger, overall satisfied 7/10, fries were thin and delicious and the Oreo shake was one of the better shakes I've had. read more

I've been coming here for 40 years. I think it was the first place I went out to eat when I started college. It's still full of Southwest Missouri State, or Missouri State (or whatever you want to call it) students. Sometimes it gets way too busy and it's always full of regulars. Sometimes it's a little hard to get waited on. That was the case today, but I'll probably never complain about this place. It means a lot to me. I will say the work ethic has definitely changed over the years. read more

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Could not leave Springfield with out stoping by the Steak 'n Shake at 1158 E St Louis S, this was a place that my Dad and I ate at a few times Had a Bacon N' Chesse Steakburget with Orings Been to other Steak 'n Shake, but the food just taste better at this one. This one opened in 1962 on Route 66 and is one of the few original Steak 'n Shake buildings that remains #Route66 #RT66 #OklahomaRoute66 #OKRT66 #OK66 #Route66Roadie #preserve66 #food #savingplaces #travel #instatravel #travelgram #ontheroad #whereintheworld #alongroute66 #KickingitOkieStyle #SaveRoute66 read more

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You should definitely visit if you are on Route 66 and try the Truffle Burger - it is the best of all of them, if I do say so myself. The milkshakes I wasn't a fan of even though they claim they are the beat in the country. It's more like a whipped dollop of ice cream in a cup. But still tasted good. Will definitely go again for the Truffle Burger! read more

This Steak 'n Shake was right caddy corner from our hotel and we were very grateful for its location after a night out with friends. We were seated immediately. It was fairly busy but the staff seemed to keep up nicely with the crowd. Food was hot, fresh, and on point. I'm picky about cleanliness so that's the only reason for the deduction in stars. I'd say they could've been cleaner. With the time of evening and the crowd though, it was reasonably messy. I'd definitely eat here again. read more

Across the street from my hotel was a Steak and Shake. I didn't feel like driving anymore so I crossed the road to grab a bite. It was a burger joint that offers a $4 combo menu and happy hour on soft drinks and shakes. How cool is that? They do however have an extensive menu with lots to choose from. I did what I usually do when I go into an unfamiliar eatery in a far away land; I asked my server what her favorite thing was on the menu. She said she liked the $4.99 Royale. A double bacon cheeseburger with a fried egg. She recommended it very runny. So I ordered it that way and it was Hella Good! Plus a large Iced Tea for a buck. The burgers are fried on a grill and come on a bun with lettuce, tomato. My burger came with no dressing yet was very moist, especially with the runny yoke. They also have these little yellow peppers unlike any I've ever seen before. Not too spicy, but an excellent compliment to a burger. My server was very polite and has great taste, Steak and Shake was the highlight of Springfield, MO! read more

Steak ’n Shake - The Royale. Double bacon cheeseburger with a fried egg! - Burgers Near Me - Springfield, Missouri

Always has exactly what I need when I need it, because it is open 24 hours. I always get the chicken fingers which is a meal under $5! Sometimes if you add a shake it will be more than you expect but they're definitely always delicious and flavorful and worth it. I've also had the frisco melts and sliders and other steak burgers. All very good and cooked to perfection. The fries are always thin and crispy and delicious with the seasoning on them. It's fun to come here with friends at any time of day or night, when you have a craving for their food. The service is generally average. They have mistakes or slowness sometimes but they're always super nice about it, so I don't mind. read more

On a work trip I wanted to check this place out. I Ordered the Wisconsin Butter hamburger and it was delicious but the skinny fries kinda suck. I guess I'm used to regular size fries read more

Steak ’n Shake - Basic and good - Burgers Near Me - Springfield, Missouri

I wouldn't waste your time or money eating here. Today when I went in I was surprised to find a table generally they are bust during lunch. It took a minute to be greeted. That should have been my first clue. After the waiter finally greeted us he told us we could sit anywhere that was clean. After we set down we again waited for someone to take our order. I was at first considerate, noticing they were busy. Finally our drink order and our food order placed, I thought our lunch was moving in the right order. I looked up a few minutes later and noticed several customers that came in after me had their food and was just about through with their meal and I had not received mine yet. I was getting upset. I asked if my order had been lost. I was told it was coming out now. As I looked back there behind the counter I seen at least 15 baskets of food just setting there. Once my food arrived at the table, it was inedible. The bottom bun of my burger was burnt and hard, the hamburger was actually crunchy, and the fries were so hard and cold. I finally choked down about half of my burger. My son couldn't even eat his. My husband like me ate about half. We finally had to leave. When I paid the bill I expressed my displeasure only to be met with a total. Not even I'm sorry to hear that or let me get my manager to see if there's something I can do. Nothing! I paid and left. But I will never go back again. I wouldn't waste your time or money. read more

I was so surprised by this steak and shake. The service was so friendly and the food was fast, delicious and we loved the milkshakes. Authentically vintage, from the 60s and really fantastic. It was a convenient stop for us but now we would go out of our way to hit this location again! read more

This is the WORST fucking steak and shake i've been to in my life. my friend and I went there and they got her whole first entire order wrong, the grilled cheese was not cooked. The waitress never came back to check on us. We asked for shakes and had to get them remade three times because they weren't the right thing every single time. They didn't give us silverware or napkins and did not give us the chance to ask for some. The waitresses were flirting with teen boy customers and directed all the time towards them or just messing around. The boys were being so reckless and loud they had to get kicked out of the restaurant. Terrible service. Terrible. 0/10 read more

Love this place , feel like I am back in an old movie with the Fonz Great shakes and burgers , shakes are special read more

Oh my goodness, what an awful experience! We made our order, but waited for 20+min and still didn't see the food! Com'on it's not fancy stuff, just a couple of burgers and fries. The place was empty ( we were the only customers then), but the grill was cold, no one was cooking our food. There were more wait staff than customers, yet we were sitting there hungry. We walked out of there without the food. There are burgers elsewhere, folks. read more

If you eat here during the day, it's fine. If you eat here late night, the food quality lacks. Avoid entirely after bar close as it becomes a large baboon cage. read more

This place has the worst service I've ever seen! We waited almost 30 minutes to be acknowledged pop youasaw

Favorite go to restaurant. This recent visit got to try their breakfast and now I have more reasons to come here. Everyone is always super nice and makes sure everything is up to standard. read more

I was visiting Springfield for an interview, so a friend said I had to stop by Steak N Shake. This was my first Steak N Shake experience, so I was excited. It's a cute place, reminds me of an old school diner. We decided to order take-out so we approached the counter. I wasn't sure what I wanted to order but the hostess and chef were very helpful in helping me decide. Since it was my first time I settled on a single steak burger with fries. The burger was good and the fries were too. My order ws pretty cheap too. About $4.00. Can't beat that. All in all a good expereicne: Good burger, great customer service. I should've tried a shake b/c they looked friggin awesome. read more