Food, good as usual Got single instead of double ordered Service sucks Staff idiots Very disappointed read more

We waited over 30 minutes for our 1 meal at the drive tru. We moved up like asked and waited behind two already waiting cars. When it was finally our turn to get our food delivered to our car, the guy from inside came to the window to Confirm our order and preceded to the vehicle behind us to drop off their order. Not sure how a vehicle behind us got their order before us, But what I can say, is this place is poorly managed!! read more

I would actually rate 3 and a half stars. 4 stars for breakfast,3 stars for dinner.The shakes ,burgers and fries are all good.problem is , the service.Make sure you order your shakes right away,takes awhile.We had to grab a different server,to get our burgers,which was standing on the counter.and grabbed that same server,for water refills and napkins.After we were done,we found the server that helped us,and gave her a tip.Always seems to be a problem.On the other hand,no problems for breakfast,which is surprising good.,could be because at 8:15am.I was the only customer.I recommend the country skillet bowl.A hearty breakfast of shredded hash browns topped with a buttermilk biscuit, sausage patty, sausage gravy, cheddar 'n jack cheese and two eggs.$5.99.not the healthiest.also the home-style breakfast is a good choice. farm fresh eggs, any style, choice of thick ultra premium hardwood-smoked bacon or premium Tennessee Pride® sausage, choice of hash browns and choice of buttermilk biscuit, toast, pancakes or bagel.coffee is pretty good also.For some reason,Steak and Shake breakfast is not well advertised,if at all.My other recommendation ,especially if you've had a few the night before,is go in right before the lunch crowd,around 11am.and order the Royal steakburger. A Double Steakburger with melted American cheese, thick smoked bacon, lettuce, tomato and mayo,.topped with fried egg. Served with fries. read more

Steak ’n Shake - Steak and shake - Fast Food Near Me - Boynton Beach, Florida

We go to this location often and the service isn't usually great but they at least serve you. Tonight it was the worst!! A waiter sat us about 5 minutes after arriving but NEVER came back, didn't even look in our direction. We left after almost 20 minutes and not even our drink order had been taken.There were quite a few empty tables however they were all filthy. read more

We sat at our table for 15 minutes without anyone acknowledging us. When the server finally came, there was no apology or anything. I understand if you get busy and can't get to us right away, but at least acknowledge the customer. Not only that but we ordered a milkshake and it sat in the window for 10 minutes. We had to flag down our server to get it for us. Never coming here again. It's unfortunate because I worked at Steak n' Shake during college and I have a lot of good memories of the place. read more

Food was amazing but everything required a wait. Needed to wait 5-10 minutes to be seated even though the restaurant only had a few tables. Had to wait for a server to come. Also waited a while to check out. They are short staffed read more

I got the Portobello and Swiss burger. Actually I always get the portobello and swiss burger. It's that good. In my opinion the fries are just okay and the shakes are pretty good. The shakes are really thick so you either need to let them sit for a bit before attempting to drink it or risk an aneurysm trying to suck it through the straw right away. If you go through the drive thru be prepared to wait for your food. The burgers are made to order, it's worth the wait. By the time I get home the juice is always soaked through the bottom bun. So I suggest flipping it over and eating it upside down while keeping your elbows way out to the sides or the juice is gonna run all down your arms. The prices are higher than most fast food places but still reasonable, and you can taste the difference in the burgers for sure. read more

Steak ’n Shake - Steak and Shake Drive Thru. - Fast Food Near Me - Boynton Beach, Florida

Every time we come here, we are happy with the food and service. I usually get the garlic burger combo but this time I'm going to try the cheesy hot dog combo. This place is definitely on my cheat list. However this time, we are still sitting here waiting for service about ten minutes after we sat down. Not very happy right now. Just saw someone who came in before me being serviced first. To be continued... Turns out the food was really good. Very good hot dog and the shakes are amazing! read more

Steak ’n Shake - Fast Food Near Me - Boynton Beach, Florida

Food is good but they are ALWAYS understaffed, no matter what time of day. You would think with the amount of customers that turn away due to the wait, having an extra person or two on staff would be offset with the additional revenue gained. I live near the location and consistently see cars leaving the drive thru line. They must be doing fine, but from a business perspective this location could be doing so much better. Advice: Use the App ahead of time or go prepared to potentially eats somewhere else read more

Update 3: so today (March 29th, 2021) around 3:35 pm I witnessed food get taken back through the drive through window... it was the far right in front of me and I'm afraid it's mine. It wasn't the usual kid working there it was an older guy I believe. I thought restaurants weren't allowed to do this. Not only this but for the first time in months my food was terrible (both sets of fries were cold, burger was made horribly I literally wanted to gag and Steak 'n Shake is my favorite burger place in the world. I can only attribute this to the fact that the regular kid with the glasses and curly hair wasn't working today. I come here 3 times a week and he's always there and everything is always PERFECT. read more

Probably the worst visit ever seeing I have been here since it opened. The 2 for $3 menu is a joke..smaller burgers, condiments were missing, shorted my order by 2 sandwiches. Called customer service...full description of what happened as there was more. Got an email for an "executive team leader" at the store..no commitment to change or address. What a sham of a CS policy- rude service, terrible food. Skip it.. read more

I don't have a big complaint about the food. The French fries are thin and crispy which is what I like. We were there just before 1 PM and it was crowded. But that's no excuse for the very slow service. We were seated and then nothing. My husband saw a server clearing the booth behind us and asked him if he was our server. He looked surprised then said "I guess so." It took 35 minutes for our simple hot dogs to come out. The waiter came out just before we got them to say they would be coming out. The poor father with 3 young kids at a nearby booth had a long wait as well. How long does it take when the parties are pre-made? French fries are always ready. And the sad thing is that no one seems to care or to know what they're doing. All in all we were there for an hour! Seriously?!? read more

Everything you expect from a Steak 'n Shake. Decent food, horrible service. You wait for ten minutes to be seated, another ten to be asked for you order. Then about 20 for your food to come. Ask for a shake? It's like they go to the farm to make this milkshake. It's crazy. But I don't expect any more from Steak 'n Shake. read more

Maybe they had a bad day because I usually like steak and shake. However, the food was barely edible. My chili Mac was dry. I guess they were low on chili and chili sauce. The spaghetti was over cooked. I also ordered a double steak cheeseburger w/fries. The fries were cold and the sandwich was okay at best. Idk why because I had to pull up to a separate area from the drive thru for my food. So I assumed it would be freshly cooked and tasty. Sadly, that was not the case. read more

Beyond the worst store to ever eat at. Upon going inside to order food I proceeded to wash the high chair for my daughters safety through Covid. I was then yelled at by their manager SAM who told me I wasn't allowed to wash it and when I asked he said no and deliberately kept yelling and saying we wasn't able to do that. When I asked for a refund as I did not feel comfortable eating there if I couldn't wash it he denied me a refund would not give me my food and wouldn't give me any help in getting my money back! read more

Steak n'shake employees are usually miserable and mean but JOSÉ!!!! Gave us amazing service and was so sweet.

the food is great, but the fries don't necessarily taste fresh most of the time. the prices are decent, not mcdonald's value but eh not too pricey. as for the service, not great at all. if you're looking for fast service... GO SOMEWHERE ELSE. they take absolutely FOREVER TO MAKE VERY SIMPLE ORDERS. the garlic burger is super good though. read more

After seating ourselves, we waited about eight minutes to be acknowledged by our waitress, and another five or six before our order was taken. It took another 16 minutes for mine to arrive, but since our waitress f*cked up his order twice, my cousin waited an additional 17 minutes for his. I'm a huge fan of Steak 'n Shake, but we really didn't plan on being here this long. While waiting for our orders to arrive, we witnessed several groups of would-be customers walk in, seat themselves, and subsequently walk out. (Some were never acknowledged.) Clearly, this location is nothing like the others I've been to. I don't always write negative reviews, but when I do, it helps to pass the time. read more

Don't blame yourself if you end up getting a heart attack or passing gas from eating food here..lol. The calories and grease are unlimited, but yet so damn good. I got the chili mac and it was good. I could have done without the spice since it was just chili and spaghetti. However, the shakes are a sweet treat to enjoy. They got a variety of choices and there are special ones they offer at times. I'm not a fan of the fries though. Too skinny and non-flavorful for me ;) The burgers I've had in the past have been good at Steak n' Shake. I have not yet made it breakfast. One day, damn it, one day! read more

This is your typical Johnny Rockets type joint. Food was perfect, There weren't any healthy choices on the menu at all, However this is not one of your goals if you are going to this place to begin with. The fries were not greasy, the burger was very tasty and not over or undercooked. The Shake was absolutely divine. I wish i could eat here every day and live forever. read more

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Loved the burger I had. Can't believe the great pricing I'll for sure be back. Staff were very friendly and helpful Only one complaint There were too many tables That needed cleaning read more

Wanted to treat my brother to an inexpensive but quick lunch so we decided to stop here in the middle of errands. I had dined at this location a few years back when I lived in the neighborhood and although this isnt my typical weekday lunch I knew it would be right up my bros alley. little did we know between 2 and 4 all drinks are half price, including the ginourmous shakes! a patty melt and steakburger, salad two sides of shoestring fries a root beer float and M & M milkshake for under $15 dollars.... um yes please! the bro wants to go again before he leaves the sunshine state read more

Steak and shake has become my late night choice for eating. I don't mean for dinner at 8pm. I mean when you just need a little snack after a nite at the casino or after the late movie. I mean 2am. I wish there were more places available at that hour. I'm a night owl and stay up late and I am always looking for a nitespot that compliments my weird hours. At 2am it's only Denny's, Ihop, and Steak n Shake. The food is by no means great, but at 2am it is a lot better than the other offerings in the area. A double Steakburger with thin fries and a diet coke is my standby. Sometimes a deluxe chili or an occasional Chicago steakdog. The shakes, however, are great and are worth the price of admission on their own! The staff is courteous and every once in a while you can get an enthusiastic server who will make your visit enjoyable. There actually have been times that I have been there when they really did get the order correct! The clientele during the late night hours are mostly young people who can be loud, obnoxious and a lot of fun to watch. Their exuberance is infectious. Next time your looking for something to eat after normal hours think about Steak n Shake on Old Boynton Beach Boulevard and tell 'em you're there because of the White Plate Special read more

I'm honestly in shock, my boyfriend and I just went to this locations drive through. The cashier isn't wearing gloves while handling money. When she opens the window we see in the cooks aren't wearing gloves either. I can't believe this, honestly with what's going on with the virus them doing this is unimaginable. read more

Food was a bit below average, corn dogs had to be returned to the kitchen as they were over cooked. My jalapeno burger was pretty good though. Service was absolutely horrible, had to flag waitress down several times. Restaurant was not busy (that should have been our first clue), so there was no reason for the waitress not to pay closer attention to our party of 5; other than chatting with other employees. read more

It is my favorite hamburger joint. I started eating at Steak n Shakes when I moved to Indiana in 1970. Ate there every day I had College classes for 5 years. I thoroughly enjoy their steakburgers and fries. And every once in a while I have their baked beans, always a treat, I really like them. And the Hershey Dark Chocolate Shake is to die for it is so good. Give it 5 stars because I am addicted to their burgers and fries and they have always been delicious. read more

Steak ’n Shake - Dark Chocolate Shake ... yum! - Fast Food Near Me - Boynton Beach, Florida

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can't believe there are literal functioning adults that get hired here, there was a hair in my burger and it was disgusting

I'm leaving 2 stars not because of the food but because of the customer service at this place. OMG every time I go here the Spanish guy who takes the orders with the curly hair is literally dumb and rude. Every time I make my order he interrupts me and thinks he knows what I'm going to say next. Then when I ask him for something specific I get to the window check my food and notify him I'm missing something and he is super rude to me. I wasn't even being rude to him. He needs to learn how to talk to customers. Ridiculous. read more

By far the worst service I've ever had. I never write reviews and this had to be done. Waited forever to be sat by the night manager who was also taking to go orders and cashing out tables. Our server forgot to ring in our order. Had to get a manager to get drinks. The whole thing took an hour and a half. The manager said it was because 5 people called out and he was a shift manager doing the best he can. I told him to hire more people and he said that wasn't his job. Never going there again, that place was garbage. And all the tables were dirty the entire time we were there for an hour and a half. Just don't go there. Ever. read more

This place used to be very slow, but recently I've been leaving more than satisfied every time. It's best when you're hungry at a late time for cheap, food is always cooked well and shakes are great, service is almost always very friendly. Try avoiding the drive thru if you don't have much time! With so much to choose from, you can try a different shake every time. read more

Never been here before. I ordered the cajun burger and boom. Out of the park good. So many people want to complain about service, they just allow you eat. Great place. read more

It started out a bit dodgy when we weren't acknowledged as we stood waiting to be seated. If you're going to ignore guests, let them seat themselves. It's not that difficult a concept. Anyway, it got to the point where we wanted to walk, and I started counting to 60. At 30, a guy at the counter saw my death glare and called someone over. No idea who he was, probably the owner. From then on, everything was great. Our server, I think his name was Mike, was attentive, polite, helpful and readily available. Drinks were kept filled, plates were cleared, napkins and straws were brought. Just very professional. When my toddler's hot dog came out somewhat charred, he had the kitchen cook a fresh one. All of our food was hot, fresh and delicious. No complaints at all. Kids eat free on weekends, so it was a great deal. I'd return in a heartbeat. read more

First time here in a long time. It's always the same with a few additions in the Premium Burger category.

Visited this location twice in the last month. Both times service was speedy and food quality good. Spoke to a manager who said they recently hired people and were in the process of training them. Hopefully this is a good sign for the future. read more

Ok I know 5 stars fir fast food is a bit much. I usually don't do that. But hey we eat here maybe 8-10 times a year. And this by far is the best run, most efficient fast food rest ever. Yes you may have to wait because they are busy. But the servers are polite and very friendly. Just a pleasant experience fir a couple old f@rts on a Sat evening! read more

The service was slow and the food was awful. I do not however blame this on the workers. There were maybe 4 people working their butts off to get the food ready and served. Despite their efforts, countless customers were giving them a hard time. I suggest that Steak 'n Shake increase their staff and start serving food that is somewhat edible. read more

Came in with a family of 5. Took a while to seat, but overall it was worth it. Although the name suggests something more than a fast food shop. This place has some very good hamburger/chili dogs. Very good meaning a step above McD's. The taco salad was very tasty. The milkshakes were well above average . Definitely be back for Shake and fries. read more

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Worst customer service ever. I asked for my refund after waiting for so long. They said it's finishing up with it and that it was ready. After I left with my food through the drive through I knew something wasn't right, when my bag was scrunched up like she was hiding something. Like they did that on purpose because of the fact that I asked for my refund. I should of took a picture of what they did to my food. I was so upset I tossed it out. read more

This place is generally good but I'm in line with no one in front of the drive up window. There's a line of cars and no one at the window for over five minutes read more

Here is the thing. This place is a good place. The food is average, nice atmosphere, not bad. HOWEVER! There is a major problem with the staff. They confuse orders, and the wait time is a very long. It took me 20 minutes to get a shake in the drive thru. That was alone! With cars: about 30-45 minutes. Staff needs to either be replaced or trained well. read more