The Front Desk Staff and Tiki Bar Staff were amazing. Especially Etta at the Front desk. Our…read morerooms were great. The Hotel was an excellent value.

General - My family stayed here for one night while we were driving through the Florida Keys for…read moreour winter getaway trip in January 2025 (crazy enough, winter followed us and we enjoyed mid 50's in Key West, sheesh). Location - The hotel is right off of Interstate 1 and in the middle of Key Largo. You are just down the road from a Publix, shopping center, and a number of restaurants. John Pennecamp State Park is really close as well. Rooms & Building - The hotel is going for a retro tropical tiki vibe. It is probably not for everyone but I digged it. Rooms are spacious and offer the typical Hampton Inn layout. The grounds were not like typical Hamptons though, well manicured and full of beautiful tropical plants. This location had a much more Hilton resort vibe without the resort price. Amenities - The hotel had a small beach area that overlooked the ocean. You can borrow kayaks to take out on the water but it was so windy the day we were there, you would have no luck getting anywhere (we watched a poor couple try to no avail). There is a pool with a pool bar but everything was so cold, it was closed and the pool was somewhat uncomfortable to swim due to the temps and wind, so we passed. Food - Pool bar was closed but we did enjoy the free breakfast buffet. Typical Hampton Inn offerings including make your own waffles, eggs, breakfast meat and an assortment of continental offerings. My kids loved that there was a ton of toppings (including key lime syrup!) available for the waffles, we made some pretty crazy combos. Vibe - Easy going and super friendly staff. No complaints. Reality vs. Online - Pictures that I saw on their website and online matched the quality and condition of the hotel and rooms in-person. No surprises. Price & Final Verdict - It was more than what I normally would pay for a Hampton Inn at $240 a night but the Keys are spendy during tourist season. Too bad it was so cold it didn't feel much like it! Oh well, our MN luck. Weather aside, the property was nice and it would have been cool to utilize the water sports and water area. On a nicer day, I feel like these would be great bonuses to the property and added value to the stay. If I'm back in Key Largo, I'll give this place another view.

This was a delightful resort hotel on the bay, with comfy beds, cute decor, and great personable…read moreand helpful service. Beautiful views of the bay from the beach (and some of the suites). Saltwater pool and hot tub were a relaxing treat following some time kayaking (complimentary available). The insides of the cabins all seem recently refurbished. This is a small place compared to the giant resort down the block, and I like it much better for it.

We concur with the online consensus... Kona Kai is one of the best! Great location in Key Largo!…read more Super friendly staff ... Kathryn was da bomb! So helpful with insider, local info! Our room was newly remodeled, everything first-rate, super comfy. Lush, tropical grounds, fun gallery in the office, botanical gardens Lon grounds! We needed a late check out, no problem! An awesome place to stay, reasonably priced, great staff! Highly recommend!

I've been coming to this resort regularly for many years, and it has always been one of my favorite…read moreplaces. I've recommended it to so many people because our stays were consistently close to perfect. Unfortunately, our last few visits have felt noticeably different, with enough recurring issues and changes that they no longer feel isolated. Housekeeping and room maintenance have become inconsistent. Across recent stays, we've encountered dirty mirrors and sinks, hair and dirt left behind, a stained towel, clogged sink, broken door lock, and missing room amenities that used to be consistently provided. During another stay, housekeeping loudly knocked between 8-9 AM asking about checkout two mornings in a row when we weren't checking out. Most recently, our mini fridge was essentially a freezer, freezing my dog's food and eventually causing a seltzer to freeze and explode around 6 AM, blowing the fridge door open and waking us up scared. Dining has changed considerably too. Calusa has closed at 9 PM instead of 10 PM due to lower occupancy, which makes enjoying dinner after sunset difficult. The dinner menu could use more variety and consistency, although the braised short rib is AMAZING! Bread service has also disappeared, as has one of my favorite amenities, ordering food directly to Hammock Beach. Breakfast may be the biggest disappointment. The old menu has essentially been replaced by a $40-per-person buffet. During our stay, the limited alternative menu went from being available upon request to suddenly not being offered at all. We, along with several other parties, left the resort for breakfast instead. The buffet itself also feels like a downgrade from the breakfast experience we used to love. Another concern is that more things cost extra while fewer extras seem to be included. Overnight parking now costs extra, as do kayaks and paddleboards. I completely understand charging day-pass guests for activities, but overnight guests are already paying for their room AND a resort fee. Charging those guests again for basic resort activities while other included amenities disappear contributes to the feeling that we're paying more while receiving less. Even little touches have changed, like sunset champagne going from acrylic flutes to basic plastic cups. Individually these things may sound insignificant, but together they affect whether the experience feels like a luxury resort or simply a nice hotel. There is still so much I love. The property and sunsets are beautiful, and I LOVE how dog-friendly the resort is. Peter, Stacey, Tashana, Valdez, and Miguel at Calusa have also consistently been wonderful and deserve recognition. I'm writing this because I genuinely love this resort and know how great it can be. Lately, though, we find ourselves leaving the property to eat or find experiences we previously enjoyed right here, which starts to defeat the purpose of choosing a resort (and paying a resort fee). For me, five stars represents the luxury experience we consistently received here in years past. I'm giving four because there is still so much I love, but our recent stays simply haven't been at that same five-star luxury level. I truly hope it gets back there.

Seeking a little extended weekend to celebrate my fortieth birthday, my husband and I decided to…read morehead to the Florida Keys and soak up a little sun and sand. We booked a three night stay at Bakers Cay Resort and found it to be an overall good experience. VIBES - This resort had a boutique resort feel. Loved all the lush tropical plants growing throughout. Everything was bright and airy and really leaned into the Florida Keys vibe you'd expect. At Dry Rocks, the Mexican-inspired beach restaurant, there's even swings and couches to dine al fresca! POOLS & BEACHES - Hammock Beach was particularly neat because it was more of secluded spot with mangroves covering the majority of it. This gave little hideaway type areas to relax without feeling like you were right on top of other guests. Loved the waterfall at the family pool. Lounging there in the morning before the sun was bearing down was definitely the way to go. The main beach offerd up a tiki bar and plenty of louge chairs. AMENITIES - There's a wide variety of activities to do. After you check in they will ask if you want alerts about the happenings at the resort. From movie nights, to morning yoga, to champagne toasts - there's a little something for everyone. There's also self scheduled activities like kayaking and paddle boarding. BONUS - It's dog friendly! So bring your behaved furry friend. They have plenty of waste stations throughout the resort and everyon seemed to do a great job cleaning up after their pet. Loved getting to see all the furry friends. Even if it made me miss our girl. There were a couple drawbacks unfortunately that kept us from giving Baker's Cay Resort the full five stars. Everything was super expensive. Even counting our food and beverage credits it felt like everything had been priced to ensure that truly made no difference. I mean it was $100 for us to eat at a self-service breakfast buffet that I swear said it was included in our stay. Yikes! Next, the adults only pool was undergoing maintenance during our stay. Luckily it wasn't too crowded at the family pool. Lastly, someone brought a dog that just wasn't the best behaved and barked incessantly when it was down near the water at Hammock Beach; which unfortunately for us was right under our balcony. Baker Cay Resort definitely fit the bill for a fortieth birthday celebration splurge. So if you're looking for boujee with solid amenities Bakers Cay is for you - just call ahead to verify if the pool is open and save your pennies to ensure you can afford the room charges at the end.

Perfect get away. Serene and peaceful with great location to Pennekamp. Amazing spot to have a…read morewedding. Have one big house and multiple small properties. Tricky to find front office but found it and glad we did. Such a nice spot and good for families or couples.

THEY BLOCKED ME FOR WRITING A NEGATIVE REVIEW!!! BEWARE!! This is a prime example of what you'd be…read moredealing with!! Our daughter was recently married here and we did a full three-night resort buyout. While the property itself is absolutely stunning the nine months leading up to the wedding were incredibly frustrating. Communication was consistently poor--weeks would go by without any response. We were promised a Florida Resident Discount by two different general managers, but it was never honored. (This is a significant discount that we did not get as promised). In total, we went through four general managers, each making new promises that never materialized. Even weeks before the wedding, when we were trying to make final payment, we couldn't get a response. When I finally raised concerns with the newest manager, her response was, "I have like six brides all contacting me at once." With all due respect, that's not how you handle a time-sensitive, stressful situation for a bride and her family. To add to the confusion, their website still showed units available just days before our event--even though we had rented out the entire resort. The units themselves are not equipped as expected either--we had to go out and purchase basic items like dish towels, a dish scrubber, pot holders, and more. Their new lanai roof leaks and ruined a couple of the custom built items we thought were safely stored since it's a brand new structure. We unpacked the U-Haul when we got home and had cockroaches in a few of the things stored in the main house.

Playa Largo is a favorite for me. The property is pristine, I stayed in a corner suite which was…read moreextremely spacious and has wonderful views of the property. I guess the food is the one thing that could use some work but it's not horrible. If you haven't been there you u definitely need to do a weekend at least.

Playa Largo Resort & Spa provided a nice and comfortable stay while in Key Largo. The rooms were…read moreclean and the amenities were plentiful. I didn't spend much time at the hotel but it is clear it's a nice place to stay.

The Bungalows felt like a piece of Paradise. When you first…read morearrive, you are greeted by valet staff. Parking is free if you brought a car. We chose to rent and drive from the airport because we had a trip to Key West planned. It's about a 90 minute drive from the airport so, an Uber would have been pretty costly. The valet takes care of your luggage and places it on a golf cart while you check in. The check in process took about 10 min. The front desk staff wasn't super friendly but they weren't rude either. They are supposed to offer you a drink, but we were not offered one by our receptionist while the couple next to us were offered one. No biggie. One thing to note: when you book, 50% is due. Then the other 50% is due thirty days prior to your arrival if you switch your source of payment, they charge you 10%. That same card has do be used for gratuity or add ons. Keep this in mind when you plan. Also, they put a $100/day hold on your card when you check in. After check in, the valet takes you on a tour of the property and then brings you to your room. You'll want to have cash for gratuity for the valet. The Bungalows themselves are gorgeous and offer an outdoor area and outdoor shower. I don't think the beach view bungalows are worth the upgrade. After that, you're on your own for the most part. They schedule your dinner, but other than Bogie and Bacall, they are pretty flexible. Fish Tales is the main restaurant. They offer a four course meal. The food was great. I wouldn't say "amazing" but really well done. The service is impeccable. This is an all inclusive bur gratuity isn't included. This was annoying and probably my biggest complaint. At the end of your meal you are handed a check of all you consumed with a recommend range of gratuity. You put in what you want to leave and sign it and leave. The issue is, it's hard to keep track of how much you're spending. So if you're on a budget, that can be a problem. At night everyone gathers around the tiki bar to enjoy the entertainment. There is only one bad and it fills quickly. The bartenders are also filling drink orders for the pool, and in some situations, Sea Seniors next door. You can also order food at the tiki bar if you choose. It's basic bar food and pizza but quite delicious. There is live entertainment daily from 11-11. There was trivia one night, and karaoke another. But there were no real events offered. In the mornings everyone heads to Fishtales for breakfast. There is a good variety of choices, including a buffet. They do not change it up at all though. So it can get a little boring day after day. They also have a mimosa and bloody Mary self serve bar. Pro tip, bring your own yeti and take two plastic cups of minosa and some ice and put them in your yeti for the pool. There are no drinks served until 11 am at the pool which was pretty odd in my opinion. The tiki bar also doesn't open until 11. It was off season but I will say that the pool didn't really get busy. There are two pools. Ok is a zen pool with little cabana beds. It's more quiet there but the main pool was described as the party pool and he was really chill too. There are about 12 pairs of lounge chairs and umbrellas and two big cabanas with couches. It didn't seem like there would be enough but it ended up to be plenty. We w They have servers come around the pool but it takes quite a bit to get your drinks so pack your patience. They also give you a bill at the end with what you ordered and suggested gratuity. It was easy to forget and just leave so I hated this process. I would have rather been charged a daily gratuity to be split between the staff but that's not what they want to do. Bogie and Bacalls: you get a free night there if you stay for more than 4 days. If you don't it's $300 plus gratuity. This was their high end restaurant and it wand spectacular! You get a ton of food and premium drinks. Expect to tip about $100 here. There is an indoor bar/speakeasy called Hemingways. This is not included in your stay. It's premium cocktails and liquor. There is also the "Family Room" which is a giant indoor/outdoor game room. There are no servers there. If you have a yeti, you could grab a few drinks from the tiki bar and keep it cold. There is a huge TV so we were able to watch the USA game on it with a few other guests. I chose to get a massage. It's a beautiful area of the park but there's no way that 50 min massage was worth $300 + 22% gratuity. They offer water activities. No one was using them. There are some other ads ons but very few guests chose to do them. Overall this is a wonderful, very chill spot and I can see why many guest come back year after year. I wish there were more dining and bar options, and more events offered. The cost was pretty high for what they offer. But we had an amazing time and I'm so glad we did it!

Bungalows Key Largo is a beautiful property, the food is delicious, and the service in many areas…read moreof the resort is amazing. Unfortunately, the attitude and lack of flexibility from the front desk completely overshadowed our vacation. For that reason, I would not return. When we checked in, we were assigned a bungalow quite far from the main area where the restaurants and beach are located. We explained that my husband has six screws in his right foot and has difficulty walking, and politely asked if we could be moved to a bungalow closer to the main facilities. We were told there was no availability, despite the resort being only about 40% occupied, with approximately 135 bungalows on the property. We could clearly see that many bungalows closer to the restaurants and beach were unoccupied. Nevertheless, we accepted the situation and made the best of it. The disappointment continued at checkout. The official checkout time is 11 a.m., and the resort's documentation states that late checkout may be accommodated, subject to availability, for an additional charge. We were told it would cost $300 to stay longer, and that we could not use the resort's facilities at all on our departure day. I understand policies, and I would have been more understanding if the resort were nearly full. But when occupancy is only around 40%, why not show a little flexibility and hospitality? We would have gladly removed our luggage from the bungalow and allowed housekeeping to prepare the room while we continued enjoying the property. Instead, the response was cold, rigid, and completely lacking in the kind of hospitality you would expect from a luxury, all-inclusive resort. Luxury is not just about beautiful surroundings, delicious food, and a gorgeous beach. It's also about how guests are treated, especially when they have a legitimate physical limitation or make a reasonable request. Unfortunately, the front desk's attitude left us feeling unwelcome rather than valued as paying guests. What should have been a relaxing vacation ended on a very sour note. I will not be returning. It's a shame that such a beautiful resort allows an inflexible and unwelcoming front desk experience to define an otherwise potentially wonderful stay.

Tracey is amazing. She goes out of her way to do anything possible to make her guests happy. And…read morewhat a gem of a place. It's quiet, cozy, clean and beautiful surroundings. Tracey is like going home to family. This establishment makes everything possible to make you feel you are in paradise. They deliver Breakfast muffins and apples every morning in a basket and have coffee for you under the tiki in the mornings. At night they have a beautiful bonfire with s'mores for guests to enjoy. The cottages are clean and so quaint and beautiful. The amenities were great with kayaks etc. Tracey , thank you for your services and attention to detail. Thank you for doing everything possible to make our stay a dream come true !

This place is a hidden treasure between Islamorada and Key Largo. The property is in a great spot…read morein the water. It has that old Florida Inn type of charm. The pool was nice ( heated) , they had kayaks and paddle boards, bon fire s'mores at night. Also, fresh baked muffins on your porch every morning when you wake up and coffee bar out by the water. Was a fun stay and we really enjoyed. The folks here go out of their way to make everything perfect. Would def stay here again

I thought the room was really nice in a retro kind of way. Full kitchen which was wonderful and…read morethe property is pretty and well maintained. Con: Our room had a furon and no extra sheet or blanket.

- Disappointing Stay, Misleading Photos, Poor Response from Management…read more My wife and I stayed in the La Palma Suite for her birthday getaway. We chose this property based on the photographs shown online and the overwhelmingly positive reviews. Unfortunately, our actual experience was very different. The biggest issue was that the room we received did not reflect the condition portrayed in the photos. While it appears the property may have been renovated years ago, much of what we found showed significant wear and deferred maintenance. Some of the issues we encountered included: * A bed that creaked loudly with virtually any movement, making it difficult to sleep. * Shower water that never became truly hot and had very low water pressure. * Mold or mildew buildup visible beneath the sink rim and inside the sink overflow opening. * Rust and corrosion on bathroom fixtures. * Upholstered furniture that was stained, worn, and damaged. * A closet door that would not properly close because it was off track. * Exterior areas that looked noticeably different from the photographs used in advertising. * General cleanliness and maintenance concerns throughout the suite. After reporting the bed issue, management acknowledged the problem and offered to move us to another room with a new mattress. We packed our belongings and prepared to move. However, before the move could occur, the replacement room was reassigned to another guest. We were later informed that because we had not responded quickly enough, the room was no longer available. What disappointed me most was not simply the condition of the room, but the lack of meaningful resolution after management recognized there was a problem. Once a room change was offered, I believe it should have been held until direct contact was made with the guest. To be fair, my wife and I still enjoyed our time in the Florida Keys and had a wonderful birthday celebration. The location is beautiful. However, the accommodations themselves did not meet the expectations created by the property's marketing photographs, and management's handling of the situation left us disappointed. I encourage future guests to look carefully at recent traveler photos and ask questions about the current condition of the specific room they are booking before making a reservation.

Struggled between 4 and 5 stars but decided on 5. A great throwback to the days of motor hotels on…read morethe Overseas Highway before the chains jumped in. You won't find a tiki bar here or a pool or a dance club or a restaurant. What you will find are clean, comfortable rooms with well manicured grounds and a friendly staff. You will also find affordable rates. And that, mi amigos, is a huge plus. I was surprised to see all the Weber grills around the property. They are charcoal so you will need to supply your own fuel. They also have grill utensils. Very nice touch. The morning breakfast is not a buffet or anything close to say a Hampton Inn. But it is sufficient and will keep you until lunch for sure. Be careful with the attack squirrels! LOL. There a couple beggars that expect handouts all the time. Might want to keep a few peanuts, unsalted, in your pocket. The "beach" is not what you would see in Daytona or Miami Beach. It's the Keys. It's a rock island. Nevertheless, the beach area at Seafarer is well maintained. In the summer months, the sun sets across the bay. Keep in mind, there is seagrass just a few feet into the water. It won't hurt you. In fact, I kind of like walking in it. We floated for almost an hour last night in the dark and even with the low light, we could see the bottom in 4-5 feet of water. No water critters will get you there. Some have complained about the lack of light at night near the beach area. Personally, I like it that way. Give your eyes some time to adjust and you will be just fine. We only stayed one night as we drove from Miami the night before en route to a dive trip this morning. If I ever want to stay in KL for a few nights, I would choose Seafarer. Thanks for the memories folks.

We made the drive down from Tampa, and arrived late afternoon. Guy checked us in and walked us…read moredown to Beach House 6. Steps away from the water, so nice to have coffee and breakfast at our little table in the mornings. The room was neat and clean, though could use ceiling fans to circulate the air. Kitchen has a sink, microwave, coffee pot and fridge. We brought our own Keurig to make coffee though. Quiet, old Florida vibe. Friendly people. Free breakfast on site. We drove to Publix to get supplies to make sandwiches for lunch and frequented local restaurants for dinner. We would stay again.

We stayed here for a wedding in the sea breeze trailer and it was such a nice experience. The…read moreambience is very campy with the animals statues and neon lights everywhere I loved it. If you're looking for a classic keys stay, come here.

We had a fantastic time! Think laid-back Keys "glamping" vibes -- cozy cottages with kitchens,…read moreright on the water. It feels like a retro camp resort in the best way. They offer complimentary kayaks and paddleboards for guests, and we squeezed in a morning paddle before checkout -- we saw so many manatees! It's not glamorous, but that's exactly the charm. It's authentic, relaxed, and unpretentious. There's a great variety of accommodations, from cottages to RV's to rent, making it perfect for families or anyone who loves a kitchy, waterfront escape.