Auto glass stars are the best!! I have had 3 new windshield…read morein the past 2 years (thanks Arizona roads). All 3 have been replaced by auto glass stars! Hands down the best. Gretchen is so incredibly nice and helpful. They are able to schedule you super fast and get the job done quickly. This last time I decided to tint the front windshield and it looks amazing. Better than the "big tint shops" in my opinion. I definitely recommend!

Super fast response to my inquiry. They got me in same morning and were really helpful and…read morefriendly. Price was more than fair. The work looks great. Will definitely use Auto Glass Stars again for tint or windshield work. Thanks guys!

Very easy to deal with. They're a preferred glass company for my insurer…read more Was able to get original Toyota windshield glass. Once it arrived, installation was quick. No problems, looks great. Convenient location off Bell and I-17.

Rock chips happen, and sometimes those turn into cracks. And if you have an old truck like me with…read moreoriginal glass, you might be a little nervous to get it replaced. Is it going to fit right? Will that blue glare strip be at the top? The only way to find out is just to do your research, find a glass company that specializes in the older glass replacements and ask questions if you've got em (which I did). My insurance sent me to Safelite, but after reading their reviews there was no way I was going to trust them with my truck! I found Blue Chip and their amazing customer feedback online and gave them a call. Kelly answered my questions, and was humbled by my asking to switch from Safelite. The appointment was set, lobby was stocked with delicious snacks (even vegan) and drinks, and the bathroom was clean. Chris checked me in, and John checked me out when it was time to leave. Freddy did a stellar job on my truck, even grabbing me to show what the body of my truck looked like after removing the old glass (yeah, there was some rust there). He explained that while he can do his best to clean it up by grinding it, that there would be a chance in the future for leaks and would be unavoidable unless I got body work done to fix it, which I opted out of. I thanked him for his transparency. Mind you, I have a 1999 GMC Suburban, which is not perfect, but I don't mind it. Freddy showed me my glass when he was all finished and I couldn't have been happier! I met Kelly in person as I was leaving and find that he is a great business owner who really cares about his clients and their experience with his shop. This is the type of business I have no problem supporting every time, and if I need them in the future, "I'll be back".

They are professional, courteous, and very, very knowledgeable. The cost for their services was…read morevery reasonable.

After my windshield replacement disaster a few years back, I was more than a little nervous to have…read moreanother one replaced. But I needed one done. Some researching and i found Debra and Jesse with Mountainside Glass. Debra handled the insurance claim for me so I literally had to do nothing on my end. And both Debra and Jesse reassured me that they would take good care of me. While Jesse was there, the hubby asked about a chip in his windshield and Jesse took care of that since he was at the house anyway. Chip repair was pretty reasonably priced. From the first call last Monday with Debra to Jesse performing the replacement 2 days later, it was nothing short of a great experience.

Great response time on my quote request! He completed my…read moredoor glass replacement quickly, well within the timeline he gave for the work. Highly recommended!

I called and filled out their online form to have them come repair a chip in my windshield. A rep…read morecalled me and scheduled a day that worked. He then told me he would reach out with a time on that day so that I could have an arrival window. Never got a call from them. I sent a text and left a voicemail to see if they were still coming. They completely ghosted me, I never heard back from them. It was unprofessional and I do not recommend them.

Received a phone call from Doug after a previous repair checking in on the work. I told him another…read morewindshield had a crack in it. Doug did the leg work and contacted the insurance and arranged the claim, work order and repair date. He is also a gun guy to talk to on the phone. Luis PAC was the technician that came out. He came early in the time frame and told me he needed 45 minutes to do the repair. Luis finished the job under the time and made sure it was perfect. Bonus points because he made a easy removal tab with the blue tape to remove it with ease. Great work Luis and Doug.

Service completed in time window given at reasonable price. The name of the company that completed…read morethe work was different (SafePro) so that was a little confusing - but all's well the ends well.

Needed to have my windshield replaced due to a large rock chip (thank you SR-51!) that started to…read morespider out. Found Expert Auto Glass on yelp and after reading the reviews I decided to give them a call. Spoke with Erick, he provided me with a cash quote and the installation date and time frame was set up right away. Matt was the tech that came out to do the repairs, arrived 15 minutes before the beginning of the time frame and was done in just a little over an hour. Matt was very professional and everything was left clean and shiny with instructions following the replacement. I would highly recommend Expert Auto Glass Repair.

Short and sweet:…read more YES.. don't doubt, don't wait.. just call! I don't think there is anything I can say that every other review hasn't already said.. but this was THE BEST car window replacement I have EVER had!! (And I've had quite a few broken windshields...) The deets: From the moment you call, the process, the guidance, the kindness, the ease, the replacement, EVERYTHING went off so smooth... I was like WOW!! When you call they get your details and call your auto insurance company with you.. they know what to say, how to guide everything and prepare you for the call (as if they've done this before ) After that your insurance company sends you a link, submit some photos... and BOOM! I think the whole process of booking took less than 30 minutes. They did mention Liberty Mutual is pretty great to work with.. so I have to give them a little shoutout too!! I was scared since I had let it sit for a few weeks and from summer the cracks went from small rock hits to spiderwebs across the car.. but luckily my insurance covered EVERYTHING!! Huge blessing cuz I didn't see glass coverage on my policy. So no cost to me.. super quick and efficient.. and really friendly people!! It's not really a negative.. but these guys are so busy, plan for a few days to get it done. I called on a Saturday and they were there on a Tuesday.. so still super quick! The guy that came was fast, efficient and was in and out in no time!! They made sure to get all the details ahead of time and even asked that I take a picture of the old glass type so they could match it since I had an electronic rear view mirror. Everything works great, I can see clearly out my windows now and they did a GREAT job! Thanks again!!

Great communication and service. I managed to book two appointments due to my own confusion on…read moreinsurance coverage. This location was quick to answer my call and get me in for a windshield replacement earlier than originally anticipated. Replacement and calibration was completed in a couple of hours and the technician Brian made sure not to scratch my paint by wiping down the car with abrasive cloths. It's good to know that these folks pay attention to that level of detail. A+ to Brian and the office staff at this location.

I scheduled a mobile windshield replacement through the Safelite Queen Creek location at 22325 S…read moreScotland Court for a 2006 Buick Rendezvous. This is not the easiest windshield to replace, which is exactly why I chose a large nationwide glass company. I expected the experience and resources of Safelite to give us the best possible outcome. Instead, the installation had multiple problems almost immediately. The molding was already pulling away at both lower corners, and the upper molding did not properly meet the existing weather stripping, leaving portions exposed. The next day it rained. When the windshield wipers were turned on, they came loose, dropped against the glass, and screeched across the newly installed windshield. We then discovered damage to the new glass, including an impact mark/crack near the center where the wiper arm appears to have struck it. I opened a warranty claim. Safelite sent a representative to my home to inspect the vehicle, requested additional photographs, created a warranty work order, and scheduled corrective service for October 1. I was later told that Safelite technicians do not touch the wipers as a matter of policy. That explanation does not match what actually happened. My Ring camera recorded the technicians removing the wipers during the windshield installation. On the morning of the scheduled warranty service, the location manager apparently decided the windshield claim would no longer be honored. I was not contacted by phone or email to explain that the decision had changed. Instead, another technician was sent to my home to install replacement wiper blades on the already damaged windshield and tell me that the windshield itself would not be replaced. I then attempted to speak directly with the people involved and was told that both the original technician and the location manager were unavailable in meetings. I was also told I would need to schedule another appointment and bring the vehicle to the Queen Creek store. At that point Safelite had already inspected the vehicle at my home, reviewed photographs, opened a warranty work order, and scheduled corrective service. I still have not been given a reasonable explanation for what another inspection is supposed to establish. This was not a complaint about a minor cosmetic issue. The installation left improperly fitted exterior molding, damaged wipers, and damage to a brand-new windshield. Replacing the wiper blades does not resolve the damage to the glass or the installation problems. I chose Safelite specifically because I believed a nationwide company would be the safer choice for a more difficult windshield replacement. Instead, I am approximately $300 out of pocket with a newly installed windshield that is already damaged and molding that was not properly fitted. Mistakes can happen during any repair. What matters is how a company responds after the problem is reported. In this case, I received conflicting explanations, a warranty appointment that was reversed the morning of service, no direct communication about that reversal, and no resolution of the actual damage. I am currently awaiting a callback from the district manager and will update this review based on how Safelite ultimately handles the matter.

From the start to the finish all of the staff at the shop were very friendly and professional. The…read morejob was completed earlier than expected and with a fine wash and detail job to boot! Thank you San Tan Auto Body, Rich

Had a great experience with Jake, Jason and the team. Had to get body work and an alignment after…read moresomeone side swiped me on the freeway. I wasn't sure if my Mercedes would ever look the same or be as safe as before. The shop did a fabulous job on the repair, it looked better than before. They kept me updated throughout, very communicative, easy to get ahold of and they always welcomed questions. The process went very smoothly and I would absolutely recommend this shop. They are truly kind people which goes a long way.

If you want to support a good local business with a great owner, this is your company and Gabriel…read moreis your guy! In an industry where experience, skillset, glass quality, honesty and transparency can vary this one stood out! We got two windshields replaced, requested FYG glass, and has them installed efficiently with no issues. Next time you have an opportunity or need windshield replacement, consider giving them your business, I really doubt you'll regret it!

Had a bad crack in my windshield. They were the best quote (Safelite was more than double). Had…read moregood communication and very professional. Work was done on day and time scheduled. Windshield looks great.

I looked for a good auto glass shop, my insurance was sending me by default to their competition…read morebut I refused to go, and after reading some horrible reviews, installation issues, horrendous non-existent customer service, there was no way I was taking my car there. Let me start by stating that Tara out of the Provo office was outstanding from the time we had email exchanges to the time I arrived and took care of my car. Not only was she amazing but so where the crew, diligent, professional, courteous and efficient. The reservation, the repair and replacement including calibration was done with expertise and extremely quickly even if my car had all the bells and whistles on it. All I can do honestly is praise the service and work they performed. Their prices were competitive, and best of all you are supporting a small locally owned family business that take huge pride in their work, something you do not see in big box organizations. If you look elsewhere good luck. Would I recommend them, hands down in a heartbeat. They fixed my fully loaded Audi Allroad, and I will be back to see them to get my other car windows tinted. You get service, really people, a great family oriented business and support your local community, what more can you ask for. Thank you Prime Autoglass, I 100% recommended them to everyone. I never post but after my experience I had to share with everyone.

Called, the owner immediately got my insurance company on a 3 way call, she booked my windshield…read morereplacement, I got $100 cash and a very nice young man (Tony) came and installed my new windshield! I'm just wondering why I got an email from "Safelite Auto Glass" asking me for a review?? Wierd!!