Have had a Bullfrog Hot Tube for 4 years and the people that did the quarterly cleaning of our hot…read moretube were amazing. Always on time, always friendly and did great work. My complaint is with the new pricing... They did increase the cost of the cleaning which I can appreciate as everyone is raising prices and if that had been all, would still be using them. What grinds my gears is the added $75.00 trip charge now in place. They did several hot tubes in my area and each of us paid the trip charge. So, they made an extra $150.00+ or more on the same trip. To me this almost price gouging. All of use where within 10 miles of each other, we are only 33.2 miles from the office. They have to drive farther to north Phoenix. Anyway, found someone local who is half the costs for the same service.

Arrived to pick up our spa and deliver to sons home. Not a Hello, Good morning, nothing, three men…read moreand none of them personable, only seemed perturbed they had to work.

Brent has serviced our pool equipment a few times over the years and has ALWAYS done a great job!…read more He knows what he is doing and explains everything in detail. If he's running late he lets me know! I highly recommend him.

Called regarding a wet area behind my pool's waterfall. Brent and his assistant showed up and…read morereally worked hard trying to find the leak. After 45 minutes of digging and trying to determine where the pool pipes were leaking, they suggested maybe it was the irrigation system instead. Sure enough, the irrigation line that runs next to the buried pipes had two leaks. They replaced that section of line and no more leaks! Very happy with Brent and his assistant, the price, and the work they accomplished. Recommend you give Brent a call if you have a leak!

I am not a customer nor would I ever be a customer of this company because of the way they treated…read moremy wife. My wife was driving down our street and noticed a flood of water running down the street and drove to see where it was coming from. This company was draining the pool, possibly illegally, since there is an ordinance against draining in the street. As my wife slowed to see where the water was coming from, the guy got out of his truck and screamed and cussed at my wife. Her window was up and she couldn't hear all that he was saying. She felt frightened and drove off. He had no right to yell at her. Character matters in business and this guy's disgusting actions warrant NEVER using this company.

From the owner: Wet Desert Pools is Arizona’s go-to pool service company, dedicated to keeping your backyard oasis…read moreclean, clear, and running strong all year long. Founded with a passion for precision and customer care, we specialize in full-service pool maintenance, chemical balancing, repairs, and equipment upgrades. Whether you’re in need of weekly cleaning, filter service, or a total system overhaul, we’ve got you covered. In the blazing desert heat, your pool isn’t just a luxury — it’s a necessity. That’s why Wet Desert Pools is committed to reliability, honesty, and top-tier service. We show up on time, do it right the first time, and treat every pool like it’s our own. From sparkling pool water to worry-free upkeep, Wet Desert Pools brings life to your backyard in the heart of the desert.

Couldn't recommend them enough! Skip and Logan were amazing and got our pool resurfaced, including…read morea new automatic water line and vacuum line, done in under 3 weeks. Excellent communication and quality work. Their pricing and work product are impossible to beat!

Barb, Skip and Logan at Polar Pools run an amazing company! Their attention to details, design, and…read more overall quality is unmatched. They are very involved in their community and seek to provide service at the highest of standards. We happen to live out of state ( snowbirds) and they did a phenomenal job designing our pool.Being out of state for some of the construction, they provided great communication during the process. Safety is top of mind as well, and they don't cut corners! If you want a beautiful pool, and want to work with a wonderful family owned and operated business you should choose Polar Pools!

Oh my goodness this company is amazing. Honest, ethical good quality work done on a timely manner…read more The tech didn't rush through it but really took time to diagnose the issues so it could be fixed properly the first time. The tech Richard was very patient as he explained to me. What needed to be repaired and got it all done the same day as the initial visit which worked out because he didn't have to order parts. He came prepared. He took time to also explain a few other things to help my pull vacuum, run more efficiently and made some suggestions. Very pleased with this company. Dispatch was also very nice and helpful. Taking time to listen to my concerns before scheduling the appointment Thank you very much. I will definitely request for American Home shield to use you again for our future pool needs covered under warranty.

I had broken pipes on pool pumps. They came out day after New Year's and fixed pipes in short…read moreamount of time and even saved me $70 on low quoted price. I recommend these guys for anyone's repair issue

Jake and his team were fantastic, even during the holiday season our pool remodel and repairs were…read morecompleted in a week. Jake was consistently came by to check on the progress and assure quality. He was open and honest about all of the charges and made sure we understood exactly what was needed. We also use their cleaning service, who are also super friendly and take great care of our pool! We would highly recommend them to anyone.

Jake and his team did a fantastic job in remodeling our aging plaster pool with a beautiful mini…read morepebble tech interior and installing a new sand filter, pump and exterior plumbing. . Jake, Leland and team were communicative and professional the entire time, promptly answering any questions or concerns we had along the way. We are thrilled with our "new and improvedpool! Strongly recommended!

Contacted DJ about a spa plumbing leak. He came out within a day or two and gave me a diagnosis of…read morewhere the leak was coming from, but he needed to order the part. DJ initially kept me updated with this backordered part. Three weeks later DJ texted me saying the part would be in on Wednesday and he would be out to finish the repair on Saturday. I never heard from DJ again, completely ghosted me. I called another spa service and they came out the next day (a Thursday), diagnosed the leak (DJ's diagnosis was WRONG) and returned the following Monday and completed the repair. Would have done it on initial diagnosis, but had to get part from shop. For 3 weeks, I had a spa that was partially torn apart (I allowed this because DJ was going to return to complete repair in one week) and then wasn't even given the courtesy of telling me what was going on. I stayed home all day on the Saturday, but DJ never showed, called, or sent me a text. What I find weird is that all of our correspondence was cordial, so I'm not sure why I was just ghosted. That said, I would avoid doing business with this person.

DJ is highly responsive and communicates timely. He quickly diagnosed the issue with my 20 year old…read morespa and offered multiple solutions and suggestions to save parts costs. I opted to source a circuit board online and DJ offered to walk me through the change via FaceTime (since I'm fairly handy) or come back and install it if I run into difficulty. DJ is a professional and a pleasure to work with, a breath of fresh air compared to the many fake spa techs out there. His service charge is 25-30% less than most so-called spa companies.