I highly recommend getting an appointment so you wait for less time. Even with one I found myself…read morewaiting. The place is clean and they were fairly friendly and helpful even with my ridiculously hard to find veins. I felt cared for and that the type of care for Quest was fairly high. Unfortunately Quest is the only choice for many which means they can basically be however they want. Yeah, monopolies! But this may be one of the better ones.

Needed labs done again and chose this location due to it being closer. Now that I'm more familiar…read morewith their system, everything went more smoothly this time. I made the appointment online, and I checked on my phone when I arrived. They called my name exactly on time. Got my blood drawn and was out in 5 mins. The guy who drew my blood was very kind, but he had difficulties getting the blood to flow, so the area where the needle went in ended up very bruised and red. And there was more blood than usual on the gauze.

This review is for laboratory service 10/13/2026…read more Service: 4.6 Waiting time: 4.6 After my annual exam my doctor recommended lab work to be done, luckily I anticipated it and only had water and "fasted" beforehand. Walk up process is simple: sign in and fill out the form, then sit and wait until your name is called. (If you're under a time crunch then you can schedule an appointment) My wait was probably 15 minutes and out in less than 10 minutes with my blood draw. So needless to say they are efficient in providing service.

This review is for the Sutter Lab on EG Blvd. My appointment was at 2:45PM (with a 2:30PM arrival…read moretime), so I ran out of things to do other than to write this review out of annoyance I sat here for an hour. It seems there's not really a point in bothering to set an appointment (which you can do online or via phone). I finally asked them if having an appointment does anything and they said I'd be next. But I was still not the next person. Seems like it would be wise to check in with them periodically. After continuing to wait, the person came out, told me to do the test at home, and it was not blood work; it just requires DNA (a hair sample) and to read the instructions. Being pretty sure this was blood work, I went upstairs to my Doctor's office and the Nurse came down to talk to the lab staff. (Very grateful for her!) Staff have been friendly when I've been here. But they don't seem to be very organized when it comes to managing the appointment aspect of things. Some staff also appear very misinformed since they are giving patients completely inaccurate information. Giving two stars instead of one because I've had plenty of good experiences at this location with kind staff.

I visited this Labcorp location for the first time the other week. This was actually my first visit…read moreto Labcorp as a patient. I was the only patient in the waiting room when I arrived, so the woman assisting me checked me in instead of me trying to do it at the kiosk. My appointment went smoothly and quickly. Despite some network issues there, the woman assisting me was very professional and proficient. I wouldn't mind visiting this location again, except traffic sucks both driving to and from Sacramento.

I usually come here to get my lab work done and the past couple times I've come in I had a very…read morepleasant experience however today has been the worst! I came in right when they were supposed to be open which was at 7 because I had to be at work at 8:30. The lady was in the office at 7 but didn't unlock the doors until 7:30 and didn't even open the door for us letting us know she's open. This is the worst experience I have ever!

A year later I need blood drawn and I knew exactly where to go…read more I signed in, waited no more than 15 minutes, got a phenomenal phlebotomist who hit the vein immediately and got me on my way. My experience continues to be FABULOUS. The staff is kind, courteous and professional. This is my place to go.

Difficult to get a convenient appointment time. Impossible to get through via telephone.read more

I took my very confused dementia ridden Mother to this quest location today. It's is not her…read moreregular Quest location she frequents so that caused some confusion and discomfort. I told her I chose this one because it's cleaner, friendly and less crowded. Well our experience today confirmed my position in choosing this location. We were helped by a young man named Miguel who was kind, caring, attentive, and patient. We did not have our typical Jack in the box drive thru experience as we usually do at our former location (Howe and Fair Oaks). Kudos to Miguel and who ever manages this location.

Unacceptable 15-Minute Notice Cancellation…read more I arrived at 7:00 AM for a scheduled 7:30 AM fasting blood draw. There was zero physical signage on the door indicating the Quest lab was closed for building maintenance. I only received a digital cancellation notice at 7:15 AM. Furthermore, this happened on a Monday morning. There is no excuse for corporate management not to notify patients over the weekend that scheduled building maintenance would close the lab. Because this building offers a 20-minute parking grace period, a simple sign on the front door would have allowed patients to immediately turn around and exit the parking lot for free. By leaving no physical notice, waiting patients were forced to exceed that 20-minute window and pay for parking at a closed facility. A last-minute cancellation like this is completely unacceptable for patients who are actively fasting or relying on strict medical transport and family schedules. Leaving patients stranded outside with no physical sign on the door is incredibly poor management.

Always professional courteous good technicians very good lab close to home and easy parkingread more

I went in to get my labs done, very professional staff. extremely quick and efficient care…read more Communicative, kind, and the nurse who drew my blood was very sweet! Great at her job.

In and out in a quickness ! Plus the Doctor and front desk are super nice and they explain any…read moreprocesses perfectly.

I made this review to highlight Tae B., who was an absolute delight! I had a HORRIBLE experience at…read morethe Timberlake location where the phlebotomist literally didn't care about me. ZERO stars. She stuck me twice and couldn't get it done. Because of her incompetence, I was referred to their Scripps location where I had a completely different experience! Tae B. was kind, patient and caring. She made sure I was comfortable (I'm a hard stick and I HATE getting my labs done) and gave me all the tricks of the trade on how to make future blood draws a positive experience. She went out of her way to reassure me and she is excellent at her job. I felt a tiny pinch, but no pain. The gentleman at the desk was a hoot as well. He made jokes and it seemed like he understood that blood draws cause anxiety for some. The whole experience was easy going even though I was a bundle of nerves. I won't forget how I was made to feel at this location. I was filled to the brim with anxiety and Tae made me feel seen. She said she's been a phlebotomist for over 20 years. It was a great experience. Thank you Tae.

Went in for a Livescan. Service was prompt, friendly, and the technician was patient with me during…read morethe process. Thank you!

This place doesn't exist - don't go here, if you get requested to do any services go to a different…read morebusiness. Door was locked, nobody present, and nobody answered the doorbell. Never have I experienced such lack of professionalism in my life - my nephew is more professional than this place. Should frankly lose their business license for false advertising and inept handling. 0 stars if I could.