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    Services - DSM Diagnostics

    Notarial acknowledgement

    Apostille or authentication

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    Fingerprinting

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    Recommended Reviews - DSM Diagnostics

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    How did I make an appointment for 8:10am when this place allegedly opens at 8:30am??? And still be told to come back at 9am?

    Crazy that I made my appointment for 8:10am, arrived early at 8am, and a woman's voice from the Ring Door Bell tells me to come back later at 9am "because the guy that's suppose to be there called out." She says she'll be there but at 9am, in place of him, because she's currently at another location(?) If you're a company looking for a business to do fingerprinting, PLEASE LOOK ELSEWHERE. I can see that this has happened to two other reviews before me. Same thing: arrives early, gets turned away because someone is late or called out. Description on my photo: How did I make an appointment for 8:10am when this place allegedly opens at 8:30am??? And still be told to come back at 9am??

    Kerri K.

    Zero star, no one appears for the appointment, I arrived 5 mins before the appointment time and waited for 30 mins. No staff show up. Wasting time and gasoline travel there. The phone number in website and in the window is not valid. Don't waste your time to book the service for this company.

    Flyer

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    9 months ago

    Went in for a Livescan. Service was prompt, friendly, and the technician was patient with me during the process. Thank you!

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    1 year ago

    If you have other options, go somewhre else. Woman answered the phone were extremely rude. As expected same outcome at the office as well.

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    2 years ago

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    1 year ago

    The woman that helped me with my drug screening was nice and quick. I did a walk in appointment and left within 30-40 minutes of arriving.

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    2 years ago

    I arrived 10 minutes early and Tina was very helpful! She explained the process and we completed my I9 forms quickly and efficiently

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    1 year ago

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    2 years ago

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    Sutter Medical Plaza Elk Grove

    Sutter Medical Plaza Elk Grove

    2.8
    (68 reviews)

    This review is for the Sutter Lab on EG Blvd. My appointment was at 2:45PM (with a 2:30PM arrival…read moretime), so I ran out of things to do other than to write this review out of annoyance I sat here for an hour. It seems there's not really a point in bothering to set an appointment (which you can do online or via phone). I finally asked them if having an appointment does anything and they said I'd be next. But I was still not the next person. Seems like it would be wise to check in with them periodically. After continuing to wait, the person came out, told me to do the test at home, and it was not blood work; it just requires DNA (a hair sample) and to read the instructions. Being pretty sure this was blood work, I went upstairs to my Doctor's office and the Nurse came down to talk to the lab staff. (Very grateful for her!) Staff have been friendly when I've been here. But they don't seem to be very organized when it comes to managing the appointment aspect of things. Some staff also appear very misinformed since they are giving patients completely inaccurate information. Giving two stars instead of one because I've had plenty of good experiences at this location with kind staff.

    Quick service but kinda rude and unprofessional. Went in for a blood draw. Office personal we're…read moretalking about being drunk the night prior and hungover. There were hella skin flakes on the arm rest and the phlebotomist asked if I wanted it wiped and I was like duh why wasn't that done in between every pt. I've had many blood draws but she stabbed me with a vengeance. Felt like there were no adults there

    DSM Diagnostics - laboratorytesting - Updated July 2026

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