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    Yulian Chen

    5.0 (5 reviews)
    Closed 8:30 am - 8:00 pm
    Updated 1 week ago

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    Response time

    10 minutes

    Response rate

    100%

    Services - Yulian Chen

    Life insurance

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    4 months ago

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    Yulian C.

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    1 year ago

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    1 year ago

    Yulian was extremely helpful in a very delicate and challenging situation. Would use the service again.

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    Yulian C.

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    3 years ago

    I needed one notarized signature. Quick response and great price! Very professional and kind.

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    2 years ago

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    Kevin Oclaray - Comparion Insurance Agency - The team! 2025

    Kevin Oclaray - Comparion Insurance Agency

    (62 reviews)

    I had an incredible experience with this agency for both auto and home insurance, and I'm genuinely…read moreimpressed by how simple and stress-free they made the entire process. My previous insurance company was raising my auto rate by over $100 a month. I didn't realize it up until a week before my policy expired. I worked with Kevin 7 years ago when I bought my home. I searched through my email, trying to find his contact information and what do you know, he had already emailed me a month prior letting me know he was still here for me if I wanted to switch insurance companies. Now that is proactive service! A special shout-out to Kevin and Yesi, who were truly phenomenal throughout the entire experience. Kevin is so knowledgeable, and provided a new quotes for auto and home insurance quickly. Yesi followed up with the same level of professionalism and warmth, making sure all my questions were answered and that I understood exactly what I was choosing. Together, they made the process feel personalized, supportive, and completely seamless. There was never any pressure or upselling--just clear, honest guidance that helped me understand the differences between policies and choose the best coverage for my needs. Thanks to Kevin, Yesi, and the service as a whole, I ended up saving money and securing stronger protection for both my vehicle and my home. Best of all, I didn't have to do a thing! They took care of everything. If you're looking for an easy and genuinely supportive way to compare your auto and home insurance options, Kevin and his team is absolutely the way to go. Highly recommended!

    Kevin and his team are amazing. I have both home and auto policies. They are very responsive to…read morequestions and queries. I typically get a response from them the same day. The service they provide is exceptional.

    AAA

    AAA

    (135 reviews)

    I first want to state that I have been a AAA member since 1979 having both multiple autos, home and…read morenow RV insurance through AAA. I usually get good service but this time, it has been far from adequate. First of all, none of your employees are trained on the optional coverages (Through Progressive Insurance) for RV's that are on your website. I had to speak to multiple people (six) before I got the response, "you need to come into the Laguna Branch and speak to an underwriter". Ok fine, I did that. I came in and the first person (An agent) I was connected with had no clue to what I was talking about. I had her pull up the main AAA website for her to take a look. She still had absolutely no clue that you even had that page on your website. After waiting nearly one half hour, I finally got sat with Mr. Verma. I will say he was very helpful at first. Long story short, he did help me with getting the optional coverages. He was supposed to amend the coverage from AAA and get back to me later that afternoon. He did not. A few days later, I sent him an e-mail and he never responded. I checked my policy and the coverages that were supposed to be cancelled are still there and I am being billed for them. You got a one-star review for this terrible customer service. 4/14/ 26. Update. Still waiting for someone, anyone to contact me from AAA. Got an e-mail from a senior member relations specialist on Friday the 10th and immediately responded by asking him to call me and as of 3:00 pm on the 14th no e-mail or phone call. This just keeps getting worse. Way to go AAA. That is some great customer service!!! Not!!!

    Good customer service and quick agent interaction as needed when I went in for wither DMV services…read moreor insurance updates.

    Yulian Chen - lifeinsurance - Updated May 2026

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