Derek and his team have been an absolute godsend for many years - navigating the complex world of…read moreinsurance, and especially MediCare, can be daunting. Having them be our scouts and advisors has made insurance search and decisions easy. l can't recommend them highly enough. They did an outstanding job of presenting options for consideration, alerting us to issues that we want to explore and taking the confusion out of the application process (and with MediCare, there is much confusion). Derek is also one of the few professional we have worked with who has always responded to our email by the time we check for a response. Bravo to Derek and his team. We will continue to recommend them to all who are in need of assistance with their insurance choices.

After going back and forth with Derek, for over a month, about the different Supplemental plans and…read moreeach plan options and coverage, I was told that I was not qualifies for a supplemental plan since I was on Medi-Cal. What a waste of time for both of us. I let him know from day one, when he asked me on the type of insurance I was on! Also, I found communicating with him was slow and difficult and he was not motivated enough to get me signed up with Kaiser. He never followed up or contacted me after he found out that I was on Medi-cal. I ended up contacting Kaiser and signing up myself.

I was looking for a better deal on my auto insurance compared to my current policy, and MVH…read moreInsurance really came through. They responded quickly to my quote request, which was a huge plus since my next payment was coming up and I didn't want to get charged again. The whole process was smooth and only took about two days to get everything set up. I initially reached out through Yelp, and they were the fastest to respond. Overall, great experience and very efficient service.

Taji at MVH Insurance Agency is amazing! When I have needed something she just treats you like your…read morefamily. Twice we have had to change Insurance coverage on our home as Agency Companies leave California. But this lady Taji handles it all like we were her own parents. I never worry with her as our Agent! And she loves dogs! Win win with MVH Insurance Agency and Taji!

I had an incredible experience with this agency for both auto and home insurance, and I'm genuinely…read moreimpressed by how simple and stress-free they made the entire process. My previous insurance company was raising my auto rate by over $100 a month. I didn't realize it up until a week before my policy expired. I worked with Kevin 7 years ago when I bought my home. I searched through my email, trying to find his contact information and what do you know, he had already emailed me a month prior letting me know he was still here for me if I wanted to switch insurance companies. Now that is proactive service! A special shout-out to Kevin and Yesi, who were truly phenomenal throughout the entire experience. Kevin is so knowledgeable, and provided a new quotes for auto and home insurance quickly. Yesi followed up with the same level of professionalism and warmth, making sure all my questions were answered and that I understood exactly what I was choosing. Together, they made the process feel personalized, supportive, and completely seamless. There was never any pressure or upselling--just clear, honest guidance that helped me understand the differences between policies and choose the best coverage for my needs. Thanks to Kevin, Yesi, and the service as a whole, I ended up saving money and securing stronger protection for both my vehicle and my home. Best of all, I didn't have to do a thing! They took care of everything. If you're looking for an easy and genuinely supportive way to compare your auto and home insurance options, Kevin and his team is absolutely the way to go. Highly recommended!

Kevin and his team are amazing. I have both home and auto policies. They are very responsive to…read morequestions and queries. I typically get a response from them the same day. The service they provide is exceptional.

Curtis has been insurance guy for years/decades. I know him to be honest, kind, knowledgeable and…read morehelpful. If an agent means something to you, Curtis is the best!

Very helpful staff, convenient payment options, clearly trying to help me get the best deal, and…read morealways responsive and friendly.

I first want to state that I have been a AAA member since 1979 having both multiple autos, home and…read morenow RV insurance through AAA. I usually get good service but this time, it has been far from adequate. First of all, none of your employees are trained on the optional coverages (Through Progressive Insurance) for RV's that are on your website. I had to speak to multiple people (six) before I got the response, "you need to come into the Laguna Branch and speak to an underwriter". Ok fine, I did that. I came in and the first person (An agent) I was connected with had no clue to what I was talking about. I had her pull up the main AAA website for her to take a look. She still had absolutely no clue that you even had that page on your website. After waiting nearly one half hour, I finally got sat with Mr. Verma. I will say he was very helpful at first. Long story short, he did help me with getting the optional coverages. He was supposed to amend the coverage from AAA and get back to me later that afternoon. He did not. A few days later, I sent him an e-mail and he never responded. I checked my policy and the coverages that were supposed to be cancelled are still there and I am being billed for them. You got a one-star review for this terrible customer service. 4/14/ 26. Update. Still waiting for someone, anyone to contact me from AAA. Got an e-mail from a senior member relations specialist on Friday the 10th and immediately responded by asking him to call me and as of 3:00 pm on the 14th no e-mail or phone call. This just keeps getting worse. Way to go AAA. That is some great customer service!!! Not!!!

Good customer service and quick agent interaction as needed when I went in for wither DMV services…read moreor insurance updates.

We had decided to get better rates on our car and home insurance policies. Oh my God. Luz answered…read morethe phone and in no more than one hour we had a great policy. It was painless and she notified the former insurance agent and the mortgage company. I have nothing but good words for this company. They care and they do look for the lowest rates!

Due to a move I needed to change insurance providers. My experience with Jaclyn included a…read moremisquote, a double charge, and a charge for a policy I did not authorize, followed by weeks of chasing after credits/refunds. Multiple times she was "out of the office for the day" and/or did not respond to emails. For one of the charges, I had to resolve it by calling the insurance company directly. For two of the charges, I finally disputed them through my credit card to get the refund. I've never had an experience like this in all my years of being insured and dealing with various agencies, so if I could give zero stars I would.

We are a top producing real estate team and have worked with Tracy at Farmers for over 5 years and…read morehave referred her to many of our clients over the years because she and her team are dependable and have our clients interest at heart. Over the years not only has she been a great agent, but have become a good friend as well. Highly recommend her and her office at Farmers.

I've been with Tracy Tran farmers for over 20yrs ! They are exceptional in customer service !…read moreHighly recommend this office! Thank you so much Angie for all that you do for me !

I called them and they said there was a 15 day grace period to pay my bill the. They cancelled it…read moresaying it was only 5 days and I can't even reinstate the policy because I live in California. I've been with this company since 2009 and they always mail the payments slips out so late how do they expect people to pay on time..... I don't do electronic and they didn't offer anything when I called them about my policy. Very disappointed

Our three-car family drives about 15k mi/year: 3k mi for vehicle A, 4k mi for vehicle B and 8k mi…read morefor vehicle C. My mom recently gave us her car ("D"), and we added it to our policy. Since we did not know how much we would be driving "Mom's car" we did not estimate future mileage - so Liberty Mutual did it for us. Instead of assuming that we would drive it 5,000 miles or less (thus qualifying for the low-mileage discount), Liberty Mutual automatically assumed that we would drive it 12,000 mi/yr, which makes it an 80% jump in total family miles. Why would you make an idiot assumption like that? Just because you add a car doesn't mean that your total miles are going to go up! Not using common sense is why I'm giving Liberty Mutual two stars for this review.

Thank you Comparion Insurance for saving me money on transferring over form my last agent. Saved…read moreover $750 a year thank you Arianna for the compassion and transparency.

Kenneth Carson is an amazing insurance agent! Not only is his customer service second to none, but…read morehe's always searching high & low to find me the best policy rates! Always quick to respond when I have an Insurance question! Look no further Kenneth Carson is your guy! Thank you Ken! A+++