I tend to have a vasovagal response to needles (pass out/…read moreget really dizzy from blood pooling to your legs). I always tell the phlebotomist anywhere beforehand, so they are aware. I have been to this location 3 times recently and all times the phlebotomists have been incredibly empathetic and caring. In the past at other hospitals or labs I have dealt with so much judgement from health care workers for a symptom I have almost no control over. This is why I will always go to this location from now on. I visited this location yesterday and the phlebotomist even offered to let me lay down while getting the blood draw, which was truly going the extra mile for me. Thank you Timberlake Quest Labs, I'll definitely be back next time :)

Making appts are booked out, especially on weekends. Definitely schedule way ahead. I won't come…read morehere without scheduling an appt. Fyi most of their Phlebotomist they have are new-new, no phlebotomy experience. They gotta start somewhere. Lots of turnover. They usually leave after they get the experience and go to the hospital. Hence, the picture she pulled the needle out and scraped my skin. She couldn't even feel my veins either.

I made an appointment online. Picked early morning, before work. Parked in the parking garage. The…read moreparking garage is automated. When you drive in they scan your license plate and time you drove in. I waited about 5-8 mins until I was called. The staff were very nice and friendly. The facility look clean. Everything went well.

Had to do bloodwork before my doctors appointment in Elk Grove in 2 days. The office I usually go…read moreto had no available appointments, so I had to choose this location even though it was 20 minutes away. Boy what a pleasant experience here at the Alhambra location! Clean lobby area and friendly staff. Checked in on my phone at 10:20, called into the room at 10:30, my scheduled time. Greeted by technician Mirla, who was funny, personable and professional at the same time. We had small talk and she literally told me she enjoys her job; what a great employee attitude! I may just schedule my next visit here if I'm ever in a bind again!

If you are a C/TPA do NOT use this collection site, they do not bother helping you obtain ATFs you…read moreorder. Takes longer to obtain these forms from employees, not good when these employees are on the way far from employer.

Make sure you drink like a horse before going in here. When you do your drug testing, you can seat…read moreand urinate in one time. Or else you'll be like Me, drinking their water dispenser like a hog ;P. Highly recommended indeed.

It's fairly easy to schedule an appointment online, but there's also availability to walk in. I…read moreopted for a scheduled appointment. I came at least 20 minutes early and couldn't do the phone check in, so I checked in at the kiosk. It was a straightforward process of the tablet scanning my drivers license and insurance. I waited for maybe less than 5 minutes and I was called in 10 minutes before my scheduled appointment time. The phlebotomist let me know of my copay, and what labs I was getting done. She drew the labs pretty quickly. She was professional and friendly. Overall, I was in and out within 20 minutes. The waiting room is spacious and clean. Seeing as I had gotten there after some other people, and I got in pretty quickly and earlier than my appointment time, I highly recommend making an appointment!

Efficient, fast, and quick turnaround on labs!…read more The staff is always friendly and helpful. Love that this spot is convenient to go to as well. Amole parking.

Terrible place. Staff must be short staffed if not, they are very slow and don't know how to do…read moretheir job!

Let me start of by pointing out the good things: the office was clean and lines for appointments…read moreand walk-ins were clearly labeled. It was a gloomy office; the receptionist didn't smile or greet and I heard someone in the back said, "I could shoot myself." Hopefully that was a patient and not a staff member who said that. How unprofessionally would that be?!? After I checked in for my father, we sat down and waited. Quite surprisingly, it was fast--maybe five minutes waiting and we got called into the back. I was happy for that. The phlebotomist verified my father's birthdate at the door and again in the private room. This whole time she didn't say good morning or hello. She talked with her back towards us. She asked for my father's ID and then after she swiped it, she handed it back without looking (her back was still facing us still). She didn't smile either; the staff doesn't seem like they want to be there. She was very impatient when she asked my dad for his signature after she drew his blood. He was signing very slow--he's an 80 year old man! I was standing there watching the entire time. I noticed another terminal in the office was unlocked. I could see and read the patient's name on the screen. I'm pretty sure they violated the HIPAA law. The other phlebotomist probably thought she's leaving the room really fast, but it can't be like that when the room is shared. She did return and close out the screen. Hopefully they will address their customer service and train staff to protect patient's confidentiality. I certainly don't want other patients or people seeing my father's or other patients information. I didn't even know their names, and they didn't know mine either. Sad.

Had the best Experience working with these guys at this place , I didn't even know this place…read moreexisted until I was referred there by a friend of mines, I needed to get a Vin verification on my 1972 Olds Cutlass to complete my Registration and With COVID 19 in place all the DMV offices are closed , anyhow they were open by appointment only and were Ll wearing mask for the protection of everyone, the place was also super clean, I went to this location and these guys got it done for me and charged me a small fee that was a no brainer cause I probably would have paid double that amount just for the ease of convenience and no wait , I left there with Plates and Tags for my car, If you or anyone are looking for DMV services I would definitely recommend this place !!!!From this point on I will never go to A DMV office unless I absolutely have to, 10 Stars for these guys here!!! Thanks Again!!!

Quickest drug testing I've ever had. In and out in less than 15 minutes. Great staff.read more

Mahn was very nice and professional. She made the experience as smooth as possible. She made sure I…read morewas comfortable and doing okay despite blood draws never going great for me. In and out in a reasonable time.

Needed to make an appointment for some lab work my Dr. requested. With making it a day in advance…read morethe Quest Diagnostic location on Florin had the earliest appointment available. So I decided to go there. Scheduled my appointment for 12:30, arrived about 5 minutes early, walked in and did a self check-in, sat for maybe 5 minutes, and then was seen by the Phelbotomist. She took me to the back and verified all of my information, took the necessary vials for the needed lest. And then I was good to go...in and out in about 10-15 minutes max! Overall: Clean and quiet location, friendly and professional staff, and was in and out extremely fast!

I love coming here because it's usually less busy than other Sutter Imaging locations. I've been…read morehere a few times and it's been not busy compared to the other ones. The staff is usually really nice and don't look like they hate their life or job, compared to other Sutter imagining centers. It is a very small location. Chairs need some updating due to its comfort and deterioration.

Didn't have a long wait time after check in. The staff was very nice and once I was called back the…read moreappointment was fast and efficient.