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    Golden Years In Home Senior Care - Celebrating "Best of Senior Living,! Thanks to all the families we've had the privilege of serving

    Golden Years In Home Senior Care

    4.7(7 reviews)
    0.9 mi

    To: Golden Years Linda Archie has been taking care of our…read moresister, Annie Carter, for a little more than 3 years. Annie appreciates all that she does her each and day whether it's Annie having an eventful night or laughing with her about the new baby's incidents. She's actually a part of our family, the Newsomes wouldn't know what to do without her each and everyday. TO: LINDA ARCHIE From: Annie Carter (Client) Thank you so much for the wonderful care you give me every single day. Your patience and kindness make a huge difference in my life. I always look forward to the delicious meals you cook and our great conversations together. You help me feel completely safe and respected during bathing, and you turn daily routines into a truly enjoyable part of my day. Your warmth and professionalism mean the world to me. Thank you, Linda, for your hard work and for being such a wonderful caregiver and companion.

    (Note: I see multiple offices listed for this agency; I chose the Elk Grove location because that's…read morethe office I believe we were dealing with.) We used this agency for much of 2022 to care for our ailing parents in the Sacramento area, and I have very mixed feelings about them. On the one hand, we had a number of different caregivers from Golden Years and one of them stood far above the rest, so we requested her exclusively and were never disappointed by her excellent care. However, dealing with their business office left a very bitter taste in my mouth.. I could have overlooked the multiple billing errors (including duplicate invoices) if their office had been responsive in correcting them, but emails to their office simply went unanswered, and I had to resort to sending letters via registered mail. (Thus, "unpaid" but erroneous bills piled up and GY started charging us usuriously high interest rates on the "unpaid" amounts.. I'm talking 122%) I also was not pleased when a key contractual obligation was not only ignored (as were multiple requests that they honor their contract) but once they finally replied, they blamed *us* for the problem that they caused. Caregiver scheduling was also a big issue. We were supposed to do all scheduling through the GY office, but they were not at all reliable and we wound up having to schedule directly with our caregiver. (This was against their rules, but the caregiver acknowledged the challenges dealing with the GY office, and told us that she had the same problems with them.) If our excellent caregiver had not left GY's employ, we probably would have continued to suffer their billing errors and obnoxious unresponsiveness, but while we were sad to see the caregiver go, we were not at all unhappy to be done with Golden Years. (They did eventually condescend to reply to us and offered a small token reduction in our charges as an apology for their failures). If we were in a position where we needed in-home care services again, I would absolutely not choose Golden Years.

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    Golden Years In Home Senior Care - Yup! that's them!!

    Yup! that's them!!

    Golden Years In Home Senior Care - Look at those smiles!
 -can-

    Look at those smiles! -can-

    Golden Years In Home Senior Care

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    BrightStar Care - homehealthcare - Updated August 2026

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