The coffee shop looks small from the outside, but it's surprisingly cozy and welcoming inside. The…read morestaff are friendly, knowledgeable, and happy to answer questions or make recommendations. The coffee is excellent, and I'll definitely be coming back for more!

Stopped by at this little coffee shop while running errands. The shop is very cute and well…read moredecorated. Got iced latte and it tastes good. The staff is super friendly. Had a good time. Will definitely come back and support local business :)

So excited for their new baker! This dedicated gluten free cafe makes the best waffles and now they…read moreoffer bread and bagels!!!

This café is one of the most wholesome places I've ever been to. I was greeted by two very nice…read morepeople as soon as I came in the door. But before I could even place my order, I was mesmerized by all the cute paintings throughout the café! My coffee was very cheap compared to most other coffee shops I've been to. I highly recommend stopping into this place for not just a coffee, but for the experience. A special thanks to Amy!! And to Glenwood for the game I'll definitely see yall again soon!

I want to start by saying that I typically enjoy drinks from Haraz. I was excited about the new…read morelocation opening and decided to stop by this morning for a Strawberry Cloud Matcha. I had recently tried this drink at another Haraz location and loved it so much that I officially considered myself a matcha drinker. When I received my drink, I noticed it looked much pinker than it had at the other locations I'd visited. I assumed it had just been mixed and that the usual layers of matcha, strawberry, and whipped cloud had blended together, so I didn't think much of it. However, after taking my first sip in the car, it immediately tasted like strawberry milk. Since I was on my way to work, I kept drinking it, expecting the matcha flavor to come through, but it never did. It was disappointing because the drink was nothing like the one I've had several times at other Haraz locations. I hope this location places an emphasis on training and consistency so the drinks meet the same standard as the rest of the Haraz locations. On a positive note, the staff members were kind, welcoming, and greeted me as soon as I walked in.

I was genuinely excited to see this location open because the Biscoff latte is one of the only…read morecoffee drinks I actually enjoy. I'm not a coffee drinker, so when I find something I like, I tend to stick with it. On my way to work this morning, I ordered an iced Biscoff latte. After a longer-than-expected wait, I was handed a Biscoff matcha instead. When I pointed out that it wasn't what I ordered, I was told this location doesn't carry the Biscoff latte, so it was assumed I meant the Biscoff cloud matcha. That response was honestly more confusing than the mistake itself. A latte and a matcha are completely different drinks. If an item isn't available, the expectation should be to let the customer know before making it--not to guess what they might want instead. From there, the interaction became frustrating. I explained multiple times that I don't drink matcha and that the Biscoff latte is really the only coffee drink I order. Rather than simply acknowledging the misunderstanding, I felt like I was being encouraged to accept the matcha or choose something else. By that point, I had already made it clear that I didn't want another drink. Honestly, after explaining that several times, I would have much preferred to just receive a refund instead of feeling pressured to settle for something I knew I wasn't going to enjoy. Since I was already running late for work, I eventually agreed to a salted caramel latte just so I could leave. As expected, it wasn't for me, and it ended up going to waste. It was a frustrating experience that ultimately cost me both time and money. I do want to give credit where it's due. The two ladies working were kind, polite, and clearly trying to help. My complaint isn't about their attitude--it was about the lack of communication and the way the situation was handled. A simple, "I'm sorry, we don't carry that drink at this location. Would you like to try something else?" would have prevented the entire experience. Additionally, if they can make a salted caramel latte I don't understand why they couldn't make a biscoff latte. I've always had positive experiences at the other locations, so this visit was especially disappointing. I hope the staff receives a little more training on communicating menu differences and confirming substitutions before preparing an order. I'd like to give this location another chance eventually because I've had such good experiences elsewhere, but after this visit, it probably won't be anytime soon.

Service was great! The crab cakes were the best we've had in quite some time! Highly recommendread more

Met up with a friend here on a Thursday evening and had a blast. Arrived around 6pm and while there…read morewas seating outside in their patio, it was way to hot for us so we opted to wait for a table to open up inside. Thankfully a group of people left so they opened up a bunch of tables not only for us but other patrons coming in as well. Once seated our server immediately took our drink order. She was very friendly and efficient. I ended up trying their white chilli and It was so delicious! I wasn't really hungry but this definitely helped out while drinking my glass of Pinot. Very small but quaint place. They have specials through out the week. Food is absolutely delicious. Definitely returning. We ended up staying until about 9 when they were closing down the restaurant and there were still people there. I can see this placr bring very popular during the weekend.

I came in due to the line been long and all we wanted was one donut for my kid. They did not come…read moreto assist us.they sonely prioritized the drive through.

This location just helped me with my diet. All I ask was is this my coffee the young lady with an…read moreattitude says what does the sticker say? I said miss I don't have my glasses. The other young lady she heard the attitude. She said yes that your coffee I said thank you very much would I recommend this place no.

Fantastic cake in every way for my mom's 90th birthday celebration! Delicious, beautiful, and…read moreDaphne / staff were a pleasure from start to finish! This is my second time ordering a cake from Daphne's for a special occasion, and both times exceeded expectations. Way to go! And thank you!

We love going here for cupcakes ! They are small but very tasty not too sweet and she always has a…read moregood variety to choose from . Almond one is My fav !! Light and airy - gets the job done . Her iced mochas are good as well and much more affordable than other places . Cookies are good , again small you'll need a dozen If there's more than a cpl ppl enjoying them . Cakes are good , pricey but good ... we love the little cheddar crackers they have a spicy one that is very addictive.

Who doesn't love Brakeman's IYKYN The absolute best Coffee…read moreshop in Charlotte. You can't beat the coffee, the team- always good vibes only & service with a smile Do yourself a favor and Pull-Up

I absolutely love this wonderful little coffee shop in downtown Matthews. Their brew is tasty,…read moreprices are reasonable, and the adorable setting offers some wonderful places inside and out to curl up with a book, a laptop and a cup of Joe. In warm weather, grab a spot at one of the outdoor tables, and in winter, find a spot on the covered patio or a cozy nook inside. Brakeman's also serves muffins, pastries and iced drinks, and the service is friendly and efficient. But be warned -- this popular spot gets extremely busy, especially on Saturday mornings. So come early, claim your spot and discover one of the best spots in town for a hot cup of coffee!

Hands down the best coffee shop I have ever been to. I'm a local in the area, and I can honestly…read moresay I come here at least twice a week. My sister hosted my bridal shower here and it was amazing. The service was phenomenal, and every employee that works here genuinely cares about you and wants to give you a good experience. If you're ever in the area, or looking for a new place to try, THIS IS THE ONE! Every drink is amazing!

This place is a newer gem in the Indian Trail area. Coffee is delicious and I love knowing that it…read moreis organic, plus everything is free from additives and artificial sweeteners. There is plenty of seating, too (tables, counter, and some outdoor). The employees are friendly. Items are on the pricier side, but that's to be expected for the quality of ingredients provided here.