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    Starkey's Auto Repair

    3.0 (162 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Starkey's Auto Repair

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

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    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto wheel alignment

    Auto repairs

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Car towing

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Vehicle towing

    Wheel alignment

    Starkey's Auto Repair Photos

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    Recommended Reviews - Starkey's Auto Repair

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    Easy safety check
    Jim W.

    I come here for the Safety Checks because you check-in at the office, supply your insurance & registration, then pay and get out of there. They have a big parking lot to get in and out. It usually takes about 20-45 minutes depending on the demand. There is a BBQ place, Zippy's, sushi place and a mall right next to them so one can get lunch or shopping done while waiting. Of course, make sure your insurance and registration are up to date. I overheard a couple of people needing that. Windshield wipers, tires, lights, blinkers working, it will be smooth sailing.

    My armrest in my vehicle that was broken when I received my car back after it was repaired

    Starkey said they would pay me a refund as long as didn't leave a bad review and accepted that the next time I used them they were not liable for damages. On 12/15/25 I picked up my vehicle and the drivers chair and armrest was broken. I gave them one week to find a replacement armrest (I didn't complain about the chair) and on 12/19/25 I was told they couldn't do anything. I pushed back and was told on 12/19 they would proceed with a refund for the most recent repair under the conditions stated above. It is now 1/22/26 and they have not processed a refund. I followed up on 12/30/25 in writing and was told verbally that I would get it and that it was being processed. It is now 1/22/26 and I have nothing back after they damaged my driver's chair and broke my arm rest. I reported them to my bank for the refund. Issue with the vehicle: I took my vehicle to Starkey for a total of 3 times my for the same reoccurring issue that they claimed they fixed each time. The first time I explained what I thought the issue was with the electrical and believed it was the wiring harness and I wanted an electronic diagnostic. I explain that I had replaced the brake pedal switch, checked the battery etc. for $700 they told me that it was because I didn't install the brake pedal switch correctly and that was causing the problem. They competed the repair and days letter the vehicle did the same thing. I took the car back and was patient as I was told by Starkey that m they couldn't get to my vehicle because the mechanic that specializes on my vehicle got sick and then got hurt. When the mechanic returned I was told it was my fault that I stalled an after market brake pedal switch and should of used the vehicle brand. So Starkey charged me again and replaced the brake pedal switch. I was driving the vehicle again and then it did the same thing. This time Starkey told me that it was the wiring harness and that the repair is patchwork essentially because they could not get a replacement harness because they obsolete. So I paid $400 and was told basically I need to agree that Starkey has no additional liability regarding this repair. When I went to take possession of my vehicle after I paid - the arm rest was broken off on my drivers chair and the adjustment for the drivers chair was damaged. , processing a refund on my behalf.

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    3 months ago

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    3 years ago

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    2 years ago

    Poor customer service and high prices I wouldn't recommend this company to no one they make up there own price

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    4 years ago

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    3 years ago

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    2 years ago

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    2 years ago

    Not yet visited but plan to in the near future. Did have warm and friendly phone quote which made a GOOD first impression! Aloha & God bless

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    Page 1 of 5

    Ask the Community - Starkey's Auto Repair

    Review Highlights - Starkey's Auto Repair

    A huge thank you to B and B Auto Repair for helping me diagnose a hard to find problem with my airbag sensor.

    Mentioned in 10 reviews

    Read more highlights

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    It's never fun getting your car towed. I could mention that other cars parked where I was weren't…read moretowed, and the no parking sign was far from where I parked. But it wouldn't matter. I'm writing this review because if it ever happens to you, you need to know their real address and phone number. They're at 1038 Kapahulu. The only phone number that works was 808-593-1993. It took me an hour of intense internet research to find it. That number is listed for Tow Jam, another trade name for VIP Towing. They are open 24 hours. They charged us $140. The woman I interfaced with was straightforward. They emailed me a link, so I paid on my phone through PayPal. Face it, no towing service is ever going to get a good review. For honesty in advertising, they get 0 stars. Once we took the uber there and handled the transaction, it wasn't bad. So I'll be generous and give them 3 stars. But they need to fix their transparency. Providing the wrong phone number just isn't honest business.

    ZERO STARS. One word: CROOKS!!! How are they even in business?!? I've dealt with a few tow…read morecompanies and this one seems DESPERATE. UNPROFESSIONAL. MISERABLE. Dispatch has a SWEARING and ATTITUDE problem! Bless your heart lady! FYI- for the people looking at reviews....Look up Hawaii Tow Laws! You will find lots of information to build your case ;) Always get a cop involved to add to your case ;) and don't forget to report them to "Department of Commerce and Consumer Affairs"!!! It is illegal for a tow company to ask for cash only even if their machine is broken! ILLEGAL! FRAUDS!

    Starkey's Auto Repair - autorepair - Updated May 2026

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