I seriously can't recommend Kevin and Jeremy enough! The moving company I originally hired…read morecancelled on me, and I was freaking out trying to figure out what I was going to do. Kevin was able to help me out and get everything moved today, and I'm SO glad I called him. These guys were awesome. They were efficient, careful with everything, respectful, and just genuinely great to work with. They got everything moved that I needed without messing around. Efficient and respectful! After the stress of getting cancelled on at the last minute, having Kevin come through for me was such a huge relief. I really appreciate these guys and would absolutely use them again. If you need movers, call Kevin! I highly recommend them!

They were amazing. So careful, worked so hard, moving all my stuff every which way up and down…read morestairs etc, The van was immaculate and they treated my items with care. They were affordable, fun to hang out with all day and very appreciative of anything I did for them like get them lunch, water, tips etc. The price was the best out of all I researched. Highly recommend!

I needed to move 1/2 mile down the road. They showed up on time and were fairly efficient. However,…read morethey caused damaged to my floor, walls, and furniture. When I contacted the company they asked for documentation, which I provided. They initially said they were offer $50.00, but then never heard from them again. They cause deep scratches in my hardwood floors, scraped up a wall, and damaged a desk. I would NOT recommend using them.

Moto movers showed up on time and delivered on time. They provided a private move from Ohio to…read moreTexas for a flat rate plus tax. There were no surprise charges or extra charges for stairs which was really nice. They did a really good job nothing was broken or lost. I would recommend this company.

These three men Tj, Jonathan And Trez, were AMAZING!!! They got it done quickly and carefully did…read morethe job! And were nice and through, if I was their boss I'd be very proud and pleased with the three of them! Me and my family needed to move but didn't know who to choose the help us, but when we did the research, we learned that this company was the best and I'm not boasting or bragging, but these guys are GRATEFUL, KIND and CONFIDENT! We're so lucky to have these three men to help us!!!! They asked before putting the boxes away and did it exactly the way we asked! We were so grateful to have them!! by: Jordyn Y.

Absolutely fantastic movers! TJ and his crew were great! Very fast, polite, and asked all the right…read morequestions. They made this move so smooth! They really went above and beyond. I couldn't recommend them more.

Unprofessional. Damaged most of my belongings. One of the movers crew was very obviously high on…read moredrugs. Travis refused to pay for damages. Became very verbally abusive. He will not respond to the BBB regarding my complaint. This business needs to be avoided at all costs. The pictures below are just a small sampling of the damage done o my furniture. My sofas were ripped, my desk was destroyed and every peace, or wooden furniture was damaged with chunks of being torn out and multiple scratches on each piece. your

Scheduled a move from Columbus to the Akron area. Intake process over the phone and online seemed…read moreto go smoothly. Process was very thorough in covering contents to be moved. Movers were on time, but truck was too small to fit all my belongings. Very upsetting considering the lengthy process of covering the contents of my apartment. This caused me to have to ask 2 other people to bring their vehicles to help as almost my entire storage unit and items in my garage were left. All the loading and unloading of the content, gas, and time it took all of us to travel back and forth 2 hours each way to do it. Additionally, the movers caused damage to my walls in the stairway which I will have to pay for out of my apartment security deposit. The back-and-forth with the rep about an appropriate reduction in costs was also stressful and time consuming. His insistent reluctancy to take a minimal amount off the bill was ridiculous. He seemed to completely disregard the issue and want me to realize they wouldn't make any money if he gave me too much of a discount. That's what happens when your company completely drops the ball!

We have used this moving company twice now to move an elderly family member. They were very…read moreprofessional, efficient, and personable. They took care with her things as they packed and unpacked. We would use them for every move. Pricing was very fair and competitive to other companies, the final charge was actually less than the quote. Great communication. We knew when they were on their way and when they arrived. Very grateful we found Moving Ahead Services!!!

I would give them zero stars if I could…read more They moved us and it was a disaster from the start. Then they damaged our furniture and admitted fault. Please note we paid for additional insurance to cover up to $15,000 worth of damage. I spent weeks trying to get in touch with someone. Jovelyn who was barely responsive. The company would screen my calls. Then finally the GM, Scott, took over my case. The company admitted fault and took responsibility, then the company agreed to replace our furniture that was damaged/broken (I have proof) and then Mike (whom till this day refuses to return my calls) decided I had to file a claim through this CSI company that investigates claims. After waiting almost 2 weeks for Jovelyn to get me the information I needed to file, I complete one. Then I contacted Moving Ahead Services MULTIPLE times because no one from this CSI claims ever reached out to me or answered my emails/calls after I filed. It's now August 22nd, I moved June 13, and I'm still sleeping on a bed on the floor because my bed frame was snapped in half. I waited to write a review because I wanted to give them the opportunity to rectify the situation. God speed if you choose this company.

Not only were their prices lower than everyone else I called , but they were available to help me…read moreliterally the very next day . They showed up on time & had an amazing attitude . Absolutely nothing was damaged , & I couldn't be more grateful for the experience they gave me during my first move !! Highly recomendable .

From the owner: We have professional movers and are open 24 hours to for scheduling. We are affordable and…read moreguarantee satisfaction.

This was the first time I've used any moving company; I'm…read moregetting a bit too old and fragile to do it myself :p The company sent two people for a local move in downtown Cleveland (1B/1B ~750 SF apartment). They were quick (finished in under two hours), polite and awesome. :)

After seeing all the great reviews, I had to try out Bright Eyed Moving! Rob and Bobby were…read morefantastic. They moved me from Lakewood to Fairview Park, Ohio, at a speedy rate, but were very cautious and professional. I was given a time range and they arrived within it friendly and ready to go. Prior to the move, they called a couple of times to confirm locations, prices and optional add-on's. They were able to supply me with a cover for my mattress (that I got to keep!) and proper care for some more fragile items. I was absolutely blown away by their help! Thanks again guys.

Horrible, horrible moving company! Please find another one - seriously. My husband and I moved from…read moreWisconsin to Texas last week (June 18th, 2017) and they kept delaying our pick-up time which by the end of it was 2 & 1/2 days late. We were fed up by the 3rd day, and decided to cancel with them and get a U-Haul truck and load it ourselves. (We should have done this the first time they told us they would be delayed.) After finding bad reviews that were hidden beneath all the "good" ones, we just did not trust them to ever come, and we did not trust them with our belongings anymore. They have "5-star reviews" on their website and on here. But I dont trust those are real reviews from real customers. Listen to all the 1-star reviews!!! Those are the accurate ones. I would give this company zero stars if that was an option. Dont trust them with your stuff! We're trying to get our deposit back since our cancellation was their fault. So far, they are hanging up on us and acting very rude on the phone. Just awful customer service from a "family company" as Michael the salesman had told me. I will be posting this on all platforms so all the people who look them up will know!

RUN, DO NOT WALK, AWAY FROM THIS COMPANY!!…read more Paid over $3000.00 for a move from CT to FL. They were a day and a half late in arriving at my house to begin the move. I was given several excuses (delay at prior destination, flat tire, LOST!!!), and when they finally showed up, the truck that arrived was 3/4 full with another customer's belongings. Took several pictures of this, as well as of all of my items prior to being loaded into this disaster waiting to happen. I was told that my things would be stored in a facility in Palm Beach, FL, so that scheduling delivery would be quick. Another "alternate fact." When I called to schedule the delivery 2 weeks after the pickup, I was told that my stuff was put into storage in NJ (so they say...), which meant that my delivery would be delayed by a week sue to a storm. How convenient. When my things finally arrived, several items were missing. More were damaged. The two boxes that I marked as "Fragile" were completely destroyed, almost as is they went out of their way to do extra damage to them. Wooden chairs broken, furniture scratched... None of the boxes were moved past the front door to my new home, even though their contract states that the 1st set of stairs are included, leaving it up to me to do the heavy lifting. Upon placing a claim, I get an email stating that they need 30 days to process it. I waited the 30 days, and after no response, sent another email. Again, silence. Finally, after 2 calls, I get someone on the line who "transfers" me to customer service, and got hung up on. Finally got through to a person, who said that the claims department would send me an email about the status of my claim. What I received was a form email referring me to an outside claim service website to "start my claim." WTF??? What have they been doing for the last 45 days? Now starting the claim process over, still missing my stuff, no acceptance of responsibility on behalf of this company whatsoever. Do yourself a favor and pay the extra grand for a real moving company, or save the extra grand and do it yourself. Either way, you'll be better off.

My dad and I both used this company for our moves. We had a couple issues during dad's move and the…read moreowner came out the same day to fix it. My move went flawlessly. Dave and Josh were friendly, clean, and fast. The pricing was fair. We are extremely pleased. I hope never to move again, but if I do. They will absolutely get my business and my recommendation!

The movers were at my building today and one threatened to kill me and my dog. Was calling me White…read moreboy bitxh over and over. Told little children F you i don't give. f about you. I kept asking him to leave and he said no I'm going to F you and your dog up. kept calling me white boy. Said he didn't give an f about his job. Im an older male too old to fight anyone over an elevator. The police were called.