Drinks are made per customization on the app, took a bit of time to fill. The store itself is nice and cozy with plenty of seating. read more

Starbucks - Coffee & Tea Near Me - Wheaton, Illinois

Ordered a straight nitro. Bold, focused, and unapologetic. The barista moved with precision, confident and efficient, with no unnecessary chatter or delay. Everything was executed cleanly from start to finish. The timing, the energy, the delivery all aligned perfectly. I was in and out without breaking momentum. A solid Starbucks stop. Smooth, sharp, and exactly what I needed to stay one step ahead. read more

Went thru drive thru, I ordered a vente regular coffee and a protein box my experience with the lady at the speaker a day the window was unacceptable she thru was unprofessional. Nothing but an attitude!! called got manager hung up on me . Because I said if nothing is done with the associate greeting customers with an bad attitude does not get coached. I will go to corporate because she was not friendly what so ever . maybe dealing with customers is not for her she needs to be coached how to act with customers and not have an attitude! My experience this morning was horrible read more

The order was incorrect, service indifferent. When we went to have the order corrected we were met with apathy. This type of thing is a regular occurrence at this SB. I usually try to go elsewhere but i keep trying this one from time to time. I should probably just give up. read more

Quick and efficient service! My order is always correct and the customer service is always on par. I customized my drink to a cookies and cream type and it's delicious! Drive through wasn't so busy either. read more

Starbucks - White cream frappe with cookie crumble and Java chip blended in - Coffee & Tea Near Me - Wheaton, Illinois

Always a smile always good smelling always woodsy cozy people happy relaxed ... that what I want to come to.

This is my go-to Starbucks store! Other stores near me don't make the drinks well, but this exact place makes it right every time! I also enjoy trying drinks I find from social media, and the workers here don't have any problems with the complicated order! read more

Starbucks - Yakult (not on the menu) Half lemonade, half sweet cream, strawberries - Coffee & Tea Near Me - Wheaton, Illinois

The drive thru line took 23 minutes and there wasn't even a lot of cars. I haven't been here in years because of how slow they are I usually drive 10 minutes to one for better service, this one is 3 minutes from my house. Decided to try them again, wrong choice. My daughters drink was half empty it looks like it was drank out of. Didn't notice until I got home. When I got to window there were a lot of workers. Not sure how they are so slow. I paid cash and they still asked for tip. Nope! read more

Starbucks - a hand holding a cup of iced coffee - Coffee & Tea Near Me - Wheaton, Illinois

New Year's morning, 2020. Wonderful weather and my mother happen to be in town with me; less fun plan though I had to stop by the office and wrap up some year end stuff. I ordered two cup of coffee from my app and to pick up on my way to the office. At the Starbucks drive thro, the guy picked up the conversation has a cheering, gentle and welcoming voice. He politely helped checked their system but didn't found my order. Then I looked up from my phone and realized that i set it up at a different location, purely my fault! I got a little disappointed about myself and starting to think of something superstitious that I might have ruined the start of a promising 2020!!! I decided to let it go and ordered again. Anything bad will be gone with the order at the other location and I am a strong woman that I will never let a cup of coffee ruin my new year! However, he must have heard the disappointment from my voice though I tried to hide it. I was about to pay with my credit card at the window when he kindly told me that it is free of charge since I already ordered, regardless that I selected the wrong pick up location. I don't know if every startbucks would do so for wrong pick-up locations or if it is a generous favor to me on the new year's morning. I am more than satisfied not because of the free coffee, but the kind heart from them that they hear what their customer feels and tried their best to comfort their customers! read more

Starbucks - Soy milk latte - Coffee & Tea Near Me - Wheaton, Illinois

As a resident in close proximity to this particular Starbucks location (around the corner), I find myself compelled to share my experiences, which have led me to consistently choose to travel a considerable distance to patronize other branches. I would advise others to consider doing the same. Over the years, I have observed a noticeable decline in the quality of service at this location. Initially, it was a satisfactory establishment, but with each passing day, the staff turnover rate increases, the service deteriorates, and the wait times extend. It raises questions about the hiring and training processes, and the managerial oversight that should ideally ensure a smoothly running operation. A recent incident further underscored my concerns. On a rainy day, I visited this location to purchase a lavender drink for my mother. I had received a coupon code in my Starbucks app for a Grande drink and a sandwich or box for a total of $8. Upon attempting to use this coupon, I was informed by a staff member, who later identified himself as Brandon (a "manager), that the coupon was either expired or already used. His demeanor was dismissive and condescending. Despite my attempts to clarify that the coupon was valid, he proceeded to charge me the full price. This interaction left me extremely frustrated and questioning the management's customer service skills. I decided to go in and speak to the store manager (Ben), who apologized and rectified the matter, but it took a really long time. As I was waiting for the drink to be prepared, I noticed a barista-in-training preparing my order. When I asked if my drink was decaffeinated, as I had requested, she admitted it was not but offered to remake it. This could have resulted in a serious health issue for my mother, who cannot consume caffeinated beverages. This incident further emphasizes the need for proper training and quality control. Even when there are no customers ahead, the wait times at this location are excessively long. Coupled with the issues of poor management, unprofessional attitudes, incorrect orders, high staff turnover, slow service, technical issues with coupon codes, and subpar drink quality, I find it difficult to recommend this Starbucks location. In conclusion, while I understand that running a busy Starbucks location is no small feat, the recurring issues at this branch suggest a need for significant improvements in various areas. Until such changes are made, I will continue to choose other locations for my Starbucks visits. read more

This Starbucks is a-OK. On one hand, the baristas are working insanely hard and still manage to be incredibly kind, polite, and accurate. On the other hand, the design of this space is terrifying and I've never seen scarier driving maneuvers than I have in this parking lot. Last week a woman cut me off IN the drive thru line. I feel like you have to drive through the patio space to do that successfully but she managed. I wasn't even mad, I was impressed. But in all seriousness, they need double the space at this location to make this place less stressful. But they get my drinks right! read more

Thank you for helping me to start my car without me even asking! Nicest people work here! You are the best read more

Am glad I came here to chill and distress. First time here the drink was great the service awesome. How nice to see open tables and just relax. Watching the cars go by. Caramel latte yum read more

I love love LOVE this location! I'm always looking for a Starbucks location that is "juuuust right" for sitting and working at. Here's what it takes, and here's what this location does right: - drinks always taste great - environment is clean - lots of options of seating with outlets - music not too loud/not too quiet - employees not being too rowdy I love the look inside this location and how they have plenty of tables in the front by the bright windows and the high top tables towards the back in the nook. I was especially pleased with who seemed to be a new associate working who was really friendly and genuinely talked to me, that's always a nice touch. read more

Asked my sister to get a coffee for me. She goes through the drive through, drives to me and hands me a coffee that has a quarter of it missing. We go back because we just paid $5 for a not full coffee. The guy at the counter doesn't apologize, he argues it saying that it comes with whipped cream. Whipped cream shouldn't be a quarter of the coffee!! How rude. No offer for a refund he just said he'd remake it. at this point I'm just going to dunkin across the street from now on. read more

Starbucks - Coffee & Tea Near Me - Wheaton, Illinois

It's a Starbucks, pretty standard. I took stars off because it is pretty slow. The drive thru is consistently out of control and takes forever. Not as much seating as the Town Square location because most of the store is dedicated to the line corral. read more

Starbucks - Line 8 cars deep at 1 pm - Coffee & Tea Near Me - Wheaton, Illinois

My go to Starbucks in the Wheaton area. It's a fairly newer one so the place is tidy. I come here to study and get work done all the time, as well as meet with other people. It can get hard to find a place to sit but the turnover is common so you'll get the seat you want in a short time. read more

FINALLY, a Starbucks I can hit up on my way to work, and not have to go out of my way for in the morning. On the down side of the things...the drive thru here was not well thought out. The way the stop signs are entering this strip mall, the over flow of traffic can cause back up in the strip mall traffic, and block those leaving the parking lot if they went in to the store. I've been relatively lucky at times not having a problem with all of that, but the potential for lots of vehicle problems IS there. The drive thru is pretty speedy in the morning, and my drinks are always done right, so no complaints other than the layout here. read more

Pretty big location plenty of seating. This place was really busy on a Saturday afternoon. Interior is very nice and cozy. I added a picture for you to see. Service and quality just as good as any other location. If meeting people here, get here early to save a table. read more

Starbucks - Coffee & Tea Near Me - Wheaton, Illinois

I wasn't going to write a review, but after seeing all the complaints I felt compelled. This location is not slow, they are VERY busy. I'm here probably 4 times a week at all different times of the day. The baristas are always incredibly nice and friendly and have never made a mistake on any of my orders. You can't see a line of 8 cars and not expect to wait. Every drink is made to order, it takes time. "It's slow when it's busy" is not a fair complaint. I've been to slow Starbucks, this isn't one of them. read more

Rude baristas, They do not speak with you at all. They talk too much among themselves. Extremely rude mgr named Julie, so I was told when I asked for her name from another Barista. I don't know if they were lying or telling the truth about the name. I used to go in the Town Square store all the time but it has gone down hill rapidly since opening the new store next door. read more

Very rude baristas. A barista named Julie was very rude when she asked me to put my ask on. I pulled it a little away from my face so that she could hear me, and she got a major attitude. I did not take my mask off! There was a clear barrier between us too. I'm not anti mask & completely understand the importance of wearing a mask, but talking to me in a demeaning way was totally uncalled for. I have no problem respecting that she wanted me to not pull it away at all but please don't treat me like crap. I did not pull it away to be disrespectful. What really bothered me was that she didn't have one on. She was putting me at risk! To top it off, she practically threw my egg white bites at me. I wish there was another barista closer to me. This location is way too crowded & a lot of the baristas at this location are not personable. Really sad. read more

New Starbucks, slow baristas. Drivethrough available though it gets quite backed up. Decent seating and outlets - good spot to work from or meet a friend, plenty of bar tables, long central sofa booth seating, lounge chairs. Parking available, have always been able to find a spot. Baristas are a bit slow / clueless, likely new trainees. Nice outdoor patio for summer. read more

Thank You Jonah!!! Today I pulled into this Starbucks to get a quick lunch for my husband ..who's day was not going well... Along with him losing his new glasses, I pull up to the window, reach into my purse to find NO wallet, then my Starbucks angel Jonah appeared, I apologized told him I would be right back! Jonah gave me my hubbies Frappuccino "in good faith" I was able to give my husband his glasses and a midday life saving Frap.... I returned and paid my bill.. Jonah wasn't there.. so I wanted to thank him for making a crazy day so special ... you are so special Thank You Jonah!!! read more

Ive never come here without a line around the corner for the drive thru. Pickup the pace that's why it's called a drive throughhhh

They are VERY SLOW here. I'm not sure if it's because they have new staff or what, but don't go here if you are in a hurry! I came here mid-day for a jolt of caffeine and had issues with the staff standing around talking to each other and their friends and not helping out me or any other paying customers. It was so frustrating! This is located in a busy part of the mall - there's a new Whole Foods nearby along with a gym and some other places, so the drive thru can get backed up. That's not usually a problem, but see my comment above. As far as the coffee itself goes, it was great, but I had to wait awhile to get it. read more

While I love that this Starbucks has a drive through, every time I come here Ashton is having a rough day! He is always very nice, but never has gotten an order right. My drink is just a tall pike with milk! Not complicated! Last time he gave me the wrong drink. This time he charged me for the wrong drink, then refunded me for my correct drink, so I only ended up paying .26 for my drink??? Help him, Starbucks! read more

Lousy location creating traffic jams; we love our Starbucks, it's so unfortunate that they chose this location; wish they had kept Town Square pen; I'm a mobile order client now! read more

I think this is the best Starbucks in the area. They are fast friendly. I usually there early morning and I am in and out in 5 min or less. Keep up the good work. read more

The guy yelled at me when i tried to grab my drink. He said it wasn't ours but it was. They also forgot to give us part of our order I am disappointed read more

This place sucks. Saturday noon, ordered my coffee through the app. After about 10 min. got inside for a pick up. Waited in line for a good 5 min, when finally barista appeared and asked what I was waiting for. I've told her that I had mobile order. She took bunch of orders, mumbled something and then started making these orders. So after about 10 more min. ( the total of 30!) I've got my coffee. read more

The baristas kept interrupting the cashier while taking our order. Paid for three different coffees/fraps...top third of each drink was empty. It's as if I asked for a coffee, "please leave two inches of room." I'll only go to Dunkin Donuts when at Danada from now on! read more

This has become my favorite Starbucks in the area. The interior is really pretty with a good amount of space, and the staff is nice and knowledgeable. I've probably been there a dozen times now and I've never had a complaint about the quality of the drinks. Keep up the good work! read more

My friend and I went to Starbucks just to get a drink, but we decided to ask for a surprise. We had the best time. The service at this Starbucks was perfect. Our server, Brooke, was super nice, and went above and beyond to make our experience great! We asked for a surprise drink and it was a success. We loved what we got and we had a great time. Thank you! read more

This Starbucks is always a 10/10 but right now there internet connection isn't working and i came here to do work and i can't which is a really inconvenience. read more

While I've never encountered an unfriendly barista, their wait times are atrocious. Find a Starbucks that isn't very busy.... get it together and staff appropriately. If you want to hit up this Starbucks on your way to something, you better (always) add an extra 20 minutes to your commute time. read more

Let's get one thing straight... for the most part, Starbucks is Starbucks. The coffee is good, the baristas are nice, but the whole parking lot/drive thru situation is a MESS!!! If you are on a tight schedule, just keep driving. This is the Starbucks closest to my house, so I know there are stupidly long drive-thru lines at this location, no matter what time I come through. Expect to wait even if you do a mobile order. Expect to wait 5+ minutes to even turn into the parking lot because whoever designed this traffic flow concept is just disrespectful read more

I have been going to this Starbucks since it opened and I go quite frequently. The last 5 or 6 times I have gone they haven't made my drink correct and it is gross. I have been getting the same order for a longtime from other Starbucks and they all have tasted the same and correctly made, except from this Starbucks. I dont know if they hired a new barista, but something changed. Even when I asked them to remake it, it was still incorrect. read more

Awesome friendly place! Baristas are GREAT! Coffee is wonderful! In there all the time! I don't to drive-thru because the line is long, just the nature of the beast. Found out from another Starbucks that this DANADA Wheaton location is one of the BUSIEST in the Chicagoland region. Yes I am in Starbucks a lot. LOVE IT! read more

This is my favorite Starbucks location. The baristas are some of the most amazing humans I have encountered.