It's my birthday, and this old lady STILL had not downloaded the SB app on my phone so that I could easily get my free vente drink. This time they made me, or no drink. Of course, my password didn't work. Even after I reset it! LOL. The sweet young man at the counter was just following procedure and would not give in. BUT the manager came over and knew this wasn't something I needed today. She said, "We got ya." Not the first time SB has come through. Happy to say the app is now on my phone and working. Only 4 stars because still feel like you should not have to have the app but understood. read more

Service was amazing even for three frappes, the drinks tasted perfect the workers were super kind. And the interior is soooo pretty!! read more

Starbucks - Coffee & Tea Near Me - Washington, DC, District of Columbia

If you've been to a Starbucks before, this one is easy to navigate and as you'd expect. They sell all their usual drinks and food. Enjoying more sweet drinks, my go-to order is a tall white chocolate mocha. It's sweet, but good! This location is more spacious than other Starbucks nearby. There are a few tables, lots of space to wait for your drink, and two restrooms in the back. When I've gone, service is kind and the space is kept pretty clean. read more

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Parking: no parking unless you went to parking garage Food: it was ok. tasted like any other starbucks Service: asked for cream cheese with bagel. never recieved it. then was told by employee that I had to stand in line again to buy cream cheese. I then had to wait to get cream cheese instead of just handing it over to me. I then was questioned if I had bought the cream cheese and showed the same employee that took my order/money my receipt . I thought that waiting 15 minutes for cream cheese was a bit ridiculous. Ambience: limited seating inside but they did have a couple of tables outside read more

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I try to avoid corporate coffee places but when there is nothing else available, I'll occasionally stop by Starbucks. This place was pretty good and I enjoyed my Latte. read more

Lovely staff, very attentive and friendly. They work fast and yet are relaxed and happy. Makes for a great customer experience.

This was my first visit to this specific Starbucks, and I honestly loved the experience. The Hot Chocolate was perfect--not overly sweet at all. The staff was wonderful; they made the atmosphere feel incredibly welcoming. read more

This is a busy one. Best guess is lobbyists. Perhaps you can surround yourself, that's worse than these folks. Am a curmudgeon, and not a fan of these types, but a mocha frappe here is good. The headphones and the computer/phone, allow me to block this nonsense out. I do wish Starbucks would bring back Rift Valley Blend. Nice and effective employees. Wait times aren't long at all. As busy as this location is, one can see they work hard to keep it clean. This is an important aspect. It's comfortable enough, and it has WiFi. If in the area and you need a caffeine boost, this should help in that area. read more

Starbucks - Bald guy lol! Gotta have fun - Coffee & Tea Near Me - Washington, DC, District of Columbia

It's crazy that I had to wait 25 minutes to get a drink. The lady who was making the drinks was putting the easiest drinks ahead of mine which it should be first come first serve. I love Starbucks, but I'm very disappointed by the service at this location.. read more

Good, quick service. Tables and chairs to do work. Free WiFi. Only downside is not a lot of power outlets for customer use. read more

The customer service at this location (1401 New York Avenue, Washington, DC) is so astonishingly poor (unlike any other Starbucks in DC or anywhere else)!! A server named Noka epitomizes rudeness and indecency. If anyone from Starbucks monitors this, please take immediate action. Companies lose reputation and business due to poorly trained frontline employees. It was such a terrible experience after spending my hard-earned money at Starbucks. Nobody should go through such a traumatic experience, even if they offer free products. This is so unfortunate, needing to go through such a nasty experience while visiting a reputed chain like Starbucks. read more

The employees are nice, but after I ordered a breakfast sandwich and a coffee, they refused to give me a hot water. Which is really weird. I've gotten hot water for many Starbucks before. read more

This place is amazing. Thank you Doretha for making me feel welcomed. Visiting from out of town can be stressful but OMG the staff at this location are on the ball. They say good morning when you come in, they take your order quickly even when it's busy!!!! Been going to Starbucks for 25yrs. Met my husband there and 4yrs later got married at my local Starbucks so I know good service. Thanks again my Starbucks family!!!!! read more

Great as always, iced white chocolate mocha with oatmilk no whip Customer service great read more

We needed a quick pick me up while touring DC at night and popped into this Starbucks on a whim. So glad we did! The closing baristas that served us on 11/18/24 were wonderful to my two rambunctious kiddos and made my drink order to perfection. Wholeheartedly recommend this location. The store manager got it right with this crew!! read more

Starbucks - Starbucks Lobby - Coffee & Tea Near Me - Washington, DC, District of Columbia

Service was so fast! The drinks are amazing, and the inside environment is very clean. Amazing staff Tanei and Aries are so sweet, and friendly. This was my little sisters first time at a Starbucks and they loved it. read more

Staff here is so friendly and fun even in the wee early hours of the morning. This Starbucks had different choices of food like a sausage/bacon/egg/cheese wrap which was a nice change. read more

Great spot, just a couple of blocks from the WH. But what makes it 5 stars is the people working here. They're kind and profesional, plus the place is spotless clean. I will definitely come back to this location! read more

Let me tell you guys about this Starbucks...I entered this starbucks where i was immediately given a warm welcome by the cashier/barista with short red hair. She asked me what I would like and I tell her a pumpkin spice frap with caramel drizzle. Guys, she asked me if I wanted coffee or cream based. *Do not judge me as I did not know what she was asking lol as it very well may have been the first or second time that I was asked this question.* I asked for clarity, she provided it, and I chose to go coffee based. After paying for my order, she explained that she had to give me my change in coins due to the bill shortage which was fine because not much change was required. As I walked away, she said something along the lines of thanking me followed by my name. Honestly, after hearing that, I truly felt appreciated as a customer. I stood to the side where others were waiting for their drinks and when my name was called, I received my order (please view pictures). MY DRINK WAS COVERED IN CARAMEL DRIZZLE WHICH WAS PURELY LOVE AND BLISS! I DID NOT WANT TO DRINK IT BECAUSE I WAS SO THANKFUL FOR THE AMOUNT OF CARAMEL THE PUT ON AND IN MY DRINK! It was so beautiful that I took a picture! Overall: I love this starbucks as this one may have been the best one I have been to, in my opinion, thus far. The rest of the staff are friendly, but the young woman with the short red her made me feel really nice this morning. Additionally, they make your drinks very well too! I will definitely be a returning customer. read more

Starbucks - Coffee & Tea Near Me - Washington, DC, District of Columbia

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Went here Sunday around noon because it was the closest coffee shop to where I was. There was a short line and I placed my order. The cashier, I think her name was Abi, had the best smile. She smiled a few times during the transaction. Very professional, not flirtatious. Unusual to see good customer service. It works, y'all. Coffee order came out right away. Did not catch barista's name. Drink was very good. read more

This Starbucks store is perfectly located in the heart of Washington DC. Museums, monuments, and The Whitehouse are all within walking distance from here. It's also quite busy early in the morning due to its prime location. The store itself is very small as they tried to make the most out of this space. It has a narrow layout so it's not uncommon to see a line against against the wall as people wait to place their order. Given that it is so busy early in the morning, expect to feel a little claustrophobic at times. I found the employees to be very friendly and helpful. They have no problems offering up the code to the restroom but you may have to wait a while. They have two unisex restrooms that you'll see people waiting to use. On that particular day, a homeless person was inside. I was so happy to see that they didn't discriminate against him and that they willingly let him use their restroom. Of course everyone knows what Starbucks has to offer. Coffees, teas, or my favorite, hot cocoa can be made to your specifications. A variety of sandwiches and salads in the to go packs are also available. Popcorn and chips have also made their way to your local Starbucks stores. They've come a long way since their first store opened in 1971! I liked that despite the fact that it was busy during the morning that we visited, the store was still very clean. Their employees were very attentive and took pride in the appearance of the store. When we return to D.C., I plan to make this my go to location for my cup of hot cocoa or ice cold Frappuccino! read more

Starbucks - Hot Chocolate - Coffee & Tea Near Me - Washington, DC, District of Columbia

We received a friendly greeting at the door and the place was clean with just a few customers on a Sunday morning. Unfortunately my breakfast sandwich was overheated and stuck to the paper wrapper and the venti latte was tasteless as if it was diluted. I have enjoyed Starbucks for many years and in places around the world and this is the very first time that I have been served a Starbucks coffee that was bad. read more

This review is specifically about Evan who manages getting the drinks and food out to customers in the morning on work days. It is always busy and she has a lot to manage, but Evan always manages to make a connection with customers and is beloved by the regulars at the store. Today, one of the bars was down and there was a huge line and wait at the store. This sort of thing happens and is out of anyone's control, but it meant the store was packed full of grumpy customers and, because of her role, Evan had to deal with the fallout from all of this. She handled it beautifully, making sure the customers felt cared for and responding with kindness and compassion when people were, frankly, acting like jerks. I could not imagine someone handling this stressful situation with more dignity or grace. Things break. Stuff happens. But it's people like Evan that take what could have been a disaster that drove customers away and make it into an experience that builds loyalty instead. read more

the girls making the pastry were great. everyone except Qing who yelled at me because she didn't hear me order a juice which I grabbed (while waiting for my hot drink).... like I was going to stand there wait with something I took. then she laughed to everyone... because it's so funny to embarrass a customer right? read more

This is the worst Starbucks that I have ever been to! The workers are so rude and messed up both of my drinks and rolled their eyes when I asked to have them fixed. They then proceeded to talk badly about me right in front of me! They also tried charging me $20 for a grande coffee and when I pointed out that the pricing was wrong she didn't apologize or acknowledge her mistake. read more

This is my usual go to pre meeting coffee spot. Mostly because it's convenient. I've been coming here for several years but my first review. Frankly I'm Goings have dramatically improved. The store refurbishment is nice. Seating is comfortable and store is clean. Music is not too loud and outdoor seats are a nice touch. The staff here is very efficient and friendly. Coffee is good too. Hey it's Starbucks so you should expect the McDonalds of coffee but I have to give props to the mangers and staff for upping their game. Well done. Stop by here if you're visiting DC or are near the White House. read more

Starbucks - Coffee & Tea Near Me - Washington, DC, District of Columbia

What is it with these famous american chain restaurants and the lacklustre ratings? I have fond memories of going to a Starbucks in Sydney -Australia-, where my fave drink was their iced chai latte complete with two inches of fresh cream... A buddy and I came here on his suggestion, and I tried their Emperor's Clouds and Mist hot brewed tea. As you'd imagine, it's two tea bags -for a grande- and hot water. It was like earl grey, my former fave tea, and I did NOT feel the mist. I enjoyed the company way more than the tea or the wooden chair I was sitting on. They do have some cushy benches on one side of the shop, though. I did like the corner location because I could look out the window, though. I wouldn't say I'd never go back. read more

Starbucks - Emperor's Clouds and Mist tea - Coffee & Tea Near Me - Washington, DC, District of Columbia

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Different days and hours will get you different experience. Everybody is stressed in the AM's, and can't blame them for not bringing more employees, there isn't enough space for more. So if you can do not visit during weekdays AM's. If you come here on different hours, you will probably find that the place is clean, and that they work quickly getting your order ready. It is small vanilla late for me, and sometime a bite. read more

Starbucks - Small Vanilla Latte for me - Coffee & Tea Near Me - Washington, DC, District of Columbia

the most delicious addictive coffee. I love it, it varies in each store you go to, their attention is very different.

A beautiful, clean, (mostly) not congested Starbucks at a good location (McPherson Square). High ceiling. Comfy seats (padded bench) along the window. Power outlets at the seats. Fast Wi-Fi! Their toilets are locked, though, and require codes, which is understandable given their city location. read more

Starbucks - Coffee & Tea Near Me - Washington, DC, District of Columbia

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I came here several times while working at a client site in the area; usually I would get here around 6:30 in the morning and stay for 1-2 hours before heading to the client site. This location wasn't too far of a walk from Farragut North, where I got off (less than 1/2 mile) and it's pretty easy to spot since it's on a corner. I was never quite sure what side you were supposed to use to get to the cash register, but since there was never really a line when I got there, it wasn't a huge deal. The staff I encountered were friendly, and my drinks (everything from cold brews to lattes) always came out quickly. The location definitely got busier as the morning went on. There are 2 unisex restrooms, although when I was there one of them was always "occupied" even though no one was using it; one of the staff members went in at one point to check it out but I'm not sure if it was just out-of-order or something. There's a good amount of seating, including along the windows, where you have a view of the street; there's also some outdoor seating. The tables/chairs were pretty clean, although some had noticeable crumbs even at 6:30 in the morning. A pretty convenient Starbucks with a good amount of seating, but nothing special. read more

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Quan is the best Greeter with his bright smile. Quan made my 1st time visit feel more like a personal visit than a transaction. I appreciate that. Once I let Quan know my name he addressed me as such. Let me tell you I was the ONLY one in line. I was in my best good mood listening to the groovy music they were playing. HELLO 80's R&B and 90'd R&B .. and Quan was serving professionalism. read more

This Starbucks location is probably just like them all, but what makes this location so special is the staff is so personable . Not only do they remember your drink, they also give suggestions on the new or seasonal menu options when they think you'll like them. read more

Starbucks - Coffee & Tea Near Me - Washington, DC, District of Columbia

This place is like a void in the space-time continuum! I've had this review written for a couple days, but couldn't find this Starbucks location on the Starbucks website, nor was there an address listed on the storefront. Finally, after much digging around, I discovered that it isn't actually owned by Starbucks, but licensed to the Hamilton Crowne Plaza Hotel. Mystery solved! Without further ado... This place is set up a little weird, where you have to walk all the way around the back of the place to get to the end of the line to order. This wasn't immediately apparent to me, and I later realized that I almost cut someone off in line, because I walked in the door and immediately went up to the counter. Fortunately, my coworker let me know that she would have griped at me had I cut in line, so I can breathe easy, knowing that the order of the Starbucks universe has not been upset. Aside from that, this is your standard Starbucks. They make a solid soy misto, and they have a number of tables and single-person couch-like chairs to recline on for those who want a more laid back place to catch up or discuss work in a relaxed setting. The line can be pretty long early morning, but it moves fairly quickly. This shop is one of the more efficient and ordered Starbucks I've been to. - - - - - - Edit on 3/21/08: I'm upgrading a star (from three to four) because I apparently now qualify as a regular here. When I walk in, they already know what I want to order, and the cashiers simply confirm my grande soy misto, so by the time I hit the bar it's already sitting there waiting for me. Plus, the Coffee Master (no, really, it's on her apron) smiles and calls me buddy each morning. It makes the start of each work day that much brighter! read more

Employee Komi told me my drink (salted caramel white mocha) was a "seasonal drink only" and that he couldn't make it when I literally order the same drink every single time I go to any Starbucks location so I left very disappointed read more

The service here is by far the best I've ever seen at any Starbucks. There is this one barista ( I think her name is Evan) who is always handing people their orders. She knows a good amount of people by name and even if she doesn't she still makes an effort to connect with you. This location is extremely busy so I really don't know how she does it. I'm always so impressed. Today the wait was a little long and I told her she could have or give away my food and she went to the kitchen to check on and go get my order. Seriously outstanding customer service!!! read more

I ordered a vanilla latte and a cold brew and left without trying it. Unfortunately they gave me a peppermint latte. They were not willing to refund the purchase once I had already left even though I did not live in the area. read more

Great costumer service!!! Jada and Quan made my day! Really will come back to visit this place or place my online order!!! They are knowledgeable about Starbucks products. I will come back here for sure! They are busy no lie but they are fast and care about people. read more

Starbucks - Coffee & Tea Near Me - Washington, DC, District of Columbia

Reliable Starbucks! Moved us through the lines quickly.

This is my go-to Starbucks near my office (there are multiple ones all around me) because there are always so many people working and they run a well-oiled machine. Today when I picked up my mobile order, I counted eight people behind the counter! They get us in and out. read more