I like the staff here. Always very friendly…read more Have not tried the bathroom. Not sure why order ahead doesn't work for me but they move fairly quickly even with long lineups.

I visited Starbucks for new spring menu…read more What I got: Iced Cherry Chai - topped with a cherry flavoured cold foam withfloral and almond flavor and a cherry flavoured topping I think one of the best featured item I had in starbucks. Chai had strong flavor and sweetness was perfect. (I chose less ice) cherry flavoured cold foam was addictive. Very creamy and matched with chai so well. I will order again. iced lavender cream oat matcha -creamy oat matcha served with lavender cream cold foam This item was also great.. Lavender cream cold form was also addictive and matched with matcha. It was very delicious, too. Overall, I am so satisfied with their spring menu. I wish they offer this 2 items for permanent menu..!!

The location of this Starbucks is odd, it only really makes sense if you're driving in or out of…read moredowntown. The staff are all very friendly when I come in, but orders are often slow to come out (I recommend doing a mobile order instead).

First time visited this location however the experience was disappointing. The barista greeted us…read moreimmediately when we got in. We ordered our coffee and they were served quickly. While i was taking for photos of the store, one of the customers feel annoyed of me taking the photos while I said my pictures do not show any persons and asked her to check. In any event, her paranoid behavior was disturbing. The store itself is like other Starbucks store and it's just unfortunate that we ran into a paranoid customer.

Unbelievable how busy this Starbucks is. There are no other malls or shopping area around or near…read morethis Starbucks but there are lots of people sitting outside enjoying their coffee. How is this possible??? I looked around most of the stores around here don't open until after 10am. On top, most of the stores here are related to building materials and supplies, constructions, engineering company and yes there is one giant casino across the street. But how does it manage to get so many people here. I guess lack of food competition. Maybe???? Anyways, I got the Green Tea Frap which is my go to drink. It was super tasty. I haven't had that drink in ages. Very refreshing and tasty. Loved this drink. I will come here more often now that I will be in the area much more often.

I made my order like normal, the guy at the window didn't acknowledge me even being there, moves…read morehis hand to the window with the payment machine, still hasn't looked at me, I had to reach for it and tried to tap, well apparently for ignoring me he expected a tip??!! I hit no tip because of his inability to even acknowledge me and in return my order was wrong. What is going on that businesses like this have an expectation for people to top up their employees' wages and the entitlement of the employees, doing nothing and expecting a tip. FYI my order was 18 bucks for a drink that they screwed up on and a sandwich for myself. Horrible service

Ordered 3 venti drinks and a pastry. The first drink came and usually our order would all come…read morearound the same time. The second drink took a bit longer. But they must have forgotten about the last drink because 4 or 5 people who ordered after us picked up their drinks after ours. When I went to check in, the cup with my name was sitting there, but it was even the wrong size. It was a tall size. I clarified we ordered a venti. It still was an even longer wait and when the order was finally ready, there was no acknowledgement of the long wait. The location closer to home is MUCH more friendly chatting with us and a big difference compared to this experience.

Shout out to the staff who changed my order when he realized I wanted extra ice in my drink during…read morethis hot spell. I have been getting venti and even trenta size iced green tea at various Starbucks because of the hot weather. I hardly customize my drinks, so I only realize last week I could get my drinks with extra ice. I did that at a couple of places asking for extra ice. At this outlet, the staff changed my order to a grande size iced tea but in a venti cup to accommodate the extra ice. So that essentially helped me save a bit, which can add up since I have been ordering that drink almost everyday. Kudos to the employee for taking the time to think about that. He also reminded me to use my stars before they expire (that has happened to me before). Awesome service here! Before covid and restriction, this is a very nice place to sit in and have your drinks. I like the tables by the fireplace (great during cold weather) more than the little alcove at the back. Parking is plenty as it is at the market crossing plaza. This is one of my go to Starbucks.

I would like to express my gratitude & appreciation to one employee of Starbucks at this location…read morethat I order my short dark coffee with two small tubes of honey everyday on my way back from gym and this employee is a young female with glasses by the name of Gudeen (or maybe Gucleen) for her attitude & respect to me as a senior male as I waited for her to brew a new cup of coffee and she brought the cup to me while I was waiting outside the shop it was very nice ,big thank you to Starbucks for its wonderful coffee brew (I have been drinking Starbucks since 1990) and to its employees Sadik Akrawi Retired Engineer Vancouver BC Canada .

Looks like they updated the interior at some point in the last few years. The place looks more…read moremodern. However, they got rid of quite a bit of interior seating. There is now only a single bar style row along the windows. I came as a group and there was no way to sit together to chat. The only alternative was to bake outside in the summer sun in their S and W facing patios. Ugh. The good news is that many drinks (hot coffee, ice coffee, iced teas) come with unlimited refills. Took full advantage of it. Tasty.

I'd like to give this store 5 stars because the barista's are friendly and they have time to talk…read moreto their customers. They build rapport and know their regular customers. Especially that girl barista with a light brown hair. I seldom see this kind of customer service anymore. Takes time to say hi and asks the customers how their day is going. I'm big on customer interaction being in a client facing industry and it doesn't have to be a long conversation. It goes a long way and makes the job enjoyable. Sadly it's something you don't see often nowadays. You can tell that her regular customers know her. As for the store, it is clean, plenty of tables, bathroom is clean, there's plenty of parking, service was fast. Music was not blasting as some of the Starbucks I've been to. As for coffee I usually have the same tall Pike and is consistent in all Starbucks I've been to. Nice job!

Very nice staff, clean as it can be in Whaley…read more Washroom is open for customer use, don't drink is usually made correctly, speedy and friendly service.

This is a busier Starbuck in New West downtown area. There are a few tables and chairs. It is not…read moreeasy to find a table available. I came here and got a chai latte. The drink was very standard. It tasted good. Nothing that really stands out compared to other Starbucks. They do have a public washroom. Note that you can enter from outside or from within the Westminster Centre mall.

This is a busy Starbucks and usually has a line. Drinks and food are typical Starbucks standard…read more There is a patio which is very well used during the warmer weather. Most of the time, all the tables are also taken. So I usually have my drink to go. It is not really a place to sit with a book and chill.

Love the big board they have for mobile orders. This new space is much more welcoming than the…read moreprevious location in the mall.

This Starbucks location is ok, because it's busy. The staff are all lovely, but are definitely…read moreoverworked because of how busy a mall location can be. I normally order about 10minutes ahead of time from the app, and it's almost always ready by that time. Do this to skip the line! There is seating, but I can't see myself ever using it because of the mall chaos around. Overall, a good location.