One of the Best Starbucks around, fast, personable, take the time to get to know you and what you order as a Regular. Jasmine is very efficient, friendly customer service and enthusiastic as they all are. The excellent service is appreciated. read more

Usually I don't write reviews, but when passing through Tulare I stopped to get a coffee and I was pleasantly greeted by Marissa and I must say her customer service skills are amazing. She recommended one of the bagels and I was not disappointed at all! Marissa if you ever read this keep doing what you're doing because we need more workers like you in this country. Bless! read more

The one star is for more than 1 reasons. 1st they were out of the fruit that goes into the drinks. I order total of 4 drinks so after awhile I get 2 drinks and the guy says were working on the your other drinks so I waited and waited finally a good 20 minutes after I went to the register and I had the guy to get on my drinks and they were no where to be found it was ridiculous the amout of time I had to wait I wasn't the only one there was another person who had been waiting for their drink and I know they lost his cup. read more

Waiting in lineeee. If you want a quick drink it's probably easier to wait in line at the target one. This is one of the only drive thrus for Tulare and even going inside to order or mobile orders always take a long time here. Maybe it's just the large demand of drinks but you need to definitely designate an hour just in case for waiting time especially during peak hours like 7am or 4pm. read more

I really dislike how close this is to my house because I see it and crave a toffee nut coffee but I forget the baristas move at a speed too slow to register until it's too late and I'm stuck waiting half of my life for my toffee nut coffee that turns out to be a vanilla coffee. Why?? WHYY??? Now, either someone is switching the labels as a terrible joke or those "baristas" just don't know how to read the cups.. Oh that's right, the barista at register didn't write anything on my cup because he thought he would remember...WAY TO GO BIG GUY! I had to ask if it was my drink because there was no name... read more

Starbucks of the year 2K used to sell pastries that were of a big and satisfying size. Nowadays they charge $3 for a scone the size of my thumb. SMH. The coffee is always good. The internet is good ever since google became the provider. I would like to pick up a parting position since I love Starbucks so much. One thing I would do differently, try to be a little faster serving the drive thru customers. Definitely leaves much to be desired. But the coffee keeps me coming back. read more

Clean store. Staff was very friendly. They acknowledged me when I walked in and as I left. The drive thru was very busy but the Batista "Amanda" knocked it out of the park. Not only was she keeping the drive thru line moving but she was also getting the customers inside their drinks equally as fast. Will come back again. She made my drink perfect! Mmm Hopefully she is here when I come again. read more

After having the worse experience ever! Store #6743 In Tulare ca, on Prosperity Ave and the corner of Hillman has unsafe and very poor sanitary practices! One of the Workers there that goes by the name "NICOLE!" Is very unprofessional, belligerent and exhibit unsafe health practices!, she does not Wash her hands after placing the drive thru headsets on her head and adjusting or fidgeting with other devices behind the filthy computers there! And contaminate the Top she places on your coffee after fixing it! BEWARE customers your LIFE depends on it...Also her Apron is Filthy just like her Customer Service "Lack Luster!" DONT ALLOW HER TO FIX YOUR COFFEE! OR YOU WILL BE SORRY!!!! Note: the Influenza virus is real! And this is how people get ILL! And viruses are passed along! Mainly not Washing hands and handling edibles us customers consume. read more

Starbucks - Coffee & Tea Near Me - Tulare, California

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I have to agree with some of the previous posts on here about the speed. I've been waiting in the drive thru not even at the speaker for 15 minutes. Get to the speaker and they are out of the peppermint for the peppermint white mocha I wanted. So I had to settle for a regular white mocha (believe me there is a difference). Moral of the story: drive thru takes forever and once you are in the line, there's no going back. Be prepared to sit at least 20 minutes for your drink (if they aren't out of the ingredients). read more

HORRIBLE! My husband brought me home a coffee from here and he said the service was awful. His tea was not sweetened like asked and my ICED coffee had COFFEE GROUNDS all in the bottom of the cup! Such a disappointment. He visits the Starbucks on Main St. in Visalia daily before work and always orders the same tea and is always made as ordered. Tulare Starbucks is a joke. These people need to get it together. read more

Starbucks - Coffee grounds in the bottom of my iced coffee. What a joke. - Coffee & Tea Near Me - Tulare, California

this place Seriously averages 20 minute minimum - No Line & still waited. I didn't order anything special just a regular menu item We only have 1 drive thru Starbucks in town =Sucks read more

S-L-O-W-! Stopped in on a Thursday morning around 10:30. Ordered an ice green tea with some plain chips and an egg salad sandwich. They Had to go to the back to get plain chips all they were stocked with in the front was barbecue. They were out of napkins at the self-service dispenser. My drink took almost 10 minutes despite the fact that there was no one in line. The priority seemed to be to get the drive-thru orders done first. read more

Overpriced drinks and packaged elsewhere treats. McDonalds frappes are as good if not better. Lines around the building drive thru keep Starbucks in biz but ridiculous to see cars burning fuel and paying $5 for a small coffee as smart. read more

My drink was good..its located next to freeway 99 & only starbucks in Tulare...& yes expect to wait a while in drive thru...they are very busy its not much they can do to change that...staff was friendly with me so I was a happy customer...they also have another Starbucks located inside target store...I hear it's faster if I walk in thete vs coming to this Starbucks read more

Starbucks - Seasonal salted caramel frapp...and regular caramel frapp - Coffee & Tea Near Me - Tulare, California

All and all good service and products. My only tip is that they should acknowledge the patrons that are at the pick up side of the counter because some of them are there for mobile orders and shouldn't have to flag down employee for help. Many times I am within 2 feet of an employee and they don't even acknowledge me. I know the app says to let someone know that you have a mobile order but they should have customer service and ask if you have a Mobile order or if you're waiting on a order you placed inside the coffeehouse. PLEASE acknowledge everyone who is waiting by the pick up area and ask if they have ordered through their mobile device, we live in a society where most people are polite and wait to be spoken to if the employee is busy. And customer service employees should already be doing this. We can all say were busy and make any type of excuse but at the end of the day the customers are why you have a job. Basically you have two jobs in customer service, don't make mistakes and have great people skills. I went on April 23, 2016 well passed the original comment date of this review and the order was made correctly but I had to wait 10 minutes until i got a hold of the employee because they did not acknowledge me Starbucks... Can you reply to this review what are you going to do differently at this location? Well, I have had this issue in two or three of your locations maybe it's a global concern you should address? read more

Good corner location. Option for drive-thru..wait is not too long but lately since Oct-Dec, they have been slacking! Big time..new employees, I noticed and not as cheerful or knowledgeable. Open hours: 4:30am - 11:00pm..wow! Clean..but cold, needs warmer ambience, better music. Their drinks: not bad..better mixes than Visalia. Their service: needs improvement. Employees look stressed therefore delaying service???? Overall: more good than bad..yay! read more

This is seriously the worst Starbucks I've ever been to it took me almost 20 min in drive thru to get a passion tea lemonade and when I finally get my drink it's all brown and tastes funny the girl took forever to come back to the window and I had to be clocked in at work in 3 min so I just had to leave now I have a disgusting drink that I paid for and I'm at work so I can't even go back to get it fixed read more

Starbucks - Coffee & Tea Near Me - Tulare, California

Jenny the manager is extremely rude. The worst customer service I have received!!!! Wish I could give Zero stars.

Fix your speaker system we had to repeat the order 3 times. It was very inefficient as was the speed of service. At the very least they apologized for the extreme long wait. read more

I ordered 1 pumpkin spice latte grande in the drive through and when I get to the window I'm told my order cost $15.05. It turns out the cashier didn't ring up my order, it was the order of the vehicle behind me. So, I had to wait a few minutes for them to make my beverage and then she comes back to the window and says 'I'm only going to charge you $3.05 for that order and you can have the pumpkin bread on us'. Thanks, but I didn't order pumpkin bread. It was the weirdest exchange I have had at a Starbucks. Not going back to that location. read more

My favorite Starbucks, love the workers, except one girl that was knocking down all the cups on the counter one day on purpose, but other than that it's great read more

In the past this Starbucks was really slow, but they've gotten much faster - today it only took 7 minutes. Hoping to see this place continue to get better. read more

Starbucks - Our drive thru order :) - Coffee & Tea Near Me - Tulare, California

Would be a 2 star review, but the customer service always seems to be nice and I never have an issue with that. However the coffee sucks, and it's so sad that this place is the main source of to go coffee in Tulare. I order the same drink most of the time and it always tastes different. When I order matcha tea, it never comes shaken, I have to do it myself and make a mess of things. So disappointed that a 3rd one is coming to Tulare, people please, stop going to Starbucks. We seriously need a Coffee Bean around here. read more

needed to drain the caffeine on the drive. the women bathroom was spotless, but a little too spotless that it was missing tp. needed to refill the caffeine on the drive. the staff were super friendly and sweet. they even called me "ms. alice" lol. maybe it's a central valley thing, a sign that people are really friendly. seems like a popular place to hang out. almost all tables were taken on a wkday afternoon. read more

The drinks are never consistent, the last two times I've ordered lemonade teas they have been watered down. For almost $5 for a Venti they should be made correct. The drive thru takes forever. read more

Such a shame. I just got a small hot chocolate and a protein box. The gal at the window for drive through shoved the protein box in my hand. Gave me my hot coffee as if she is doing me a favor. So sad.... appreciate the people who purchase from Starbucks. I told her to be kind and she just raised her eye brows. My dear I have worked at Starbucks as well years ago going through college and I know what are the expectations. She didn't even offer me my receipt which I need to submit for expenses related to work and travel. I don't like doing this but you need to learn something about customer service and you need a lesson in customer service read more

Tuesday 8/17/21 at 6:22 am I went to this Starbucks & it definitely reminded me why I drive to Visalia for coffee when I live in Tulare. I was in the drive-thru, placed my order & went to the window. Now at the window everything is normal until I ask for a side of sweet cream because my coffee was still bitter. Now I've never paid for a side of cream or for a bad drink to be replaced at the Visalia Starbucks stores but this Tulare site (Prosperity) wanted a $1 for cream, about a 1/4 cup. I said I've never been charged before & the young female cashier (possibly new) didn't know how to respond, so Jasmine (manager, maybe) asks what the problem is, I tell her, she said that's policy, I told her even at this site I've never paid for cream, she just kept saying if you want it it's $1 do you want it or not, I told her that they should start operating like the Visalia sites & I should Yelp them, this Jasmine actually said go for it & don't forget to google review us too.. what a professional manager you have at this place & she must not care about her job or the Starbucks reputation. The next day I went back to my usual Visalia site & wasn't charged a penny for extra sweet cream. Good job Visalia Boo to all Tulare locations, especially the Prosperity site read more

Props to my man Devan working the window. Positive and cheerful attitude all the way. And putting himself out there just so I can enjoy a coffee? This guy, and all of his co-workers deserve kudos for helping make this current craziness just a little bit brighter! read more

Horrible service! The worst Starbucks I've been to in a long time! The audacity of this male worker working the drive thru still has me wishing I had spoken to his manager. This happened around 2:40-4:30 on January 6th. I asked for a grande iced black and white mochas with extra ice. I pull up and he hands me the drink and I can tell right away that they had put a lot of milk in the drink. Too much. There was hardly any ice. So, I handed it back and told him that I had asked for extra ice. He reads the cup and agrees with me. He then proceeded to walk over to the sink and pour half of the drink out and put more ice in and then he handed it back to me!!!! Two shots of espresso, syrup all poured down the drain! What kind of coffee logic is that? My $5.00 drink became a $5.00 joke. I was so mad and he was so arrogant. I asked him if he poured the drink down just to see where his logic was and he acted all smug about it. I had been a barista before. I know how Starbucks baristas are supposed to make the drinks and this guy was an absolute slug. Poor example of an employee. What an embarrassment. If this is their example of good customer service, they drink some of their burnt coffee until they shit out better espresso beans. Dumb asses! read more

We came at around 6pm, and the drive thru line was almost to the very end. I was expecting the service to be really slow, but it was actually faster than expected. Our order was taken by Tyler and he took it fast with no problem. My drink was only a little melted when I got it. That has to be my one small complaint though. I would definitely come to this Starbucks again. I can understand some of the bad reviews, because morning Starbucks is still morning Starbucks. read more

DO NOT come here unless you want to wait 33 minutes for a drink. Ridiculous. Then they conveniently ran out of sleeves for my latte. The girl was rude and didn't apologize for the wait. Disappointing. read more

Amazing service ! This location has THE best customer service ! Two employees that really stood out during my visit were Bree and Kass. They made sure my drinks were made with smiles and exactly the way i ordered , they looked and tasted perfect! You will not be disappointed with your experience here at Tulare Starbucks on Prosperity/ Hillman . This store and restroom are also very clean and the mood is definitely upbeat read more

Rude. Slow. You have to wait for you mobile order because everyone ignores you and acts too busy to help. I live in Tulare and only go to this location when I have to. Expect over 20 minute drive thru waits. My go to Starbucks is the Caldwell Demaree location. They are the best! read more

They truly deserve ZERO stars!!!!! The workers here are extremely rude! The worst Starbucks I have ever been to... they all need a lesson on customer service. Definitely spend your money elsewhere. They don't value their customers and they lack the usual great service/professionalism that we are accustomed to with Starbucks. Drinks are always made incorrectly, sloppily and watered down. Drive thru line wait can be up to 30 mins. Its ridiculous and they're justincredibly rude! Will never go back and after reading through the comments I can see it seems to be an ongoing issue with this particular location. read more

This is by far the worst Starbucks...was here 3 day ago and it took 26 minutes to move 5 people through the line to order. The girl on register was new but there was no reason why the employees that were stocking coudl not have stepped up to expedite the line. Gave them the benefit of the doubt and returned today....worse that the last visit. Today there were no new employees to contend with. I ordered my drink (frap) and 25 minutes later I asked if my drink was forgotten. During this time I watched at least 6 other people that came in after me get their blended drinks...Really????? When I asked about my drink the barista was rude and told me that she makes them in the order she gets them. In my opinion a much better response would have been "sorry for the delay, it will be right up." All I can say is that this Starbucks has rude employees and to top it off the store is dirty. read more

Drive thru takes forever to give you the drinks, they should hire more workers or be faster at service

I hate to be one more voice dogging on how slow this place is but there is only so much you can blame on a long drive thru lane. To the guy that justified it by length of lane and "fast food standard" time, it shouldn't be a three minute average per car. Most folks only order one or two drinks.There isn't (theoretically) just one guy back there doing it all. It's not rocket science. Also, when I use Yelp for coffee places I'm only trying to find one nearby on the map and not spending a lot of time reading reviews for what should be a quick transaction. The management at this place needs to take a look at their reviews and fix this situation. read more

I normally don't complain when I go place or write a review. But waited half hour for a hot drink that was more cold and the inside was not busy. But the workers seemed to be more into talking then working. Time and place to talk and have fun. But when you drive thru is backed up and no one really inside. read more

Wanted a boost for the drive, so we stopped at this location. Staff who took order did not listen to details of order. I ended up with coconut milk instead of almond milk, and I had to remind staff about the bakery item. Staff appeared to be stressed and ready to go home. Barista corrected my order with rapid efficiency. Most locations find it difficult to be welcoming, but this location maybe needs a little lift. One restroom was nonfunctional, but staff really appeared to have little interest in being told. read more

I'm sure nobody gives a damn about this review because it's Starbucks and you're going to go there regardless. This just might not be the Starbucks you want to get your drink from, unless you're OK with waiting half an hour for something, because they forgot that you made the order. read more