this store has some of the most friendly employees i've encountered. everyone is very welcoming as you walk in towards the register, and are eager to help with any needs whether is comes to food or drink. i was unsure of what to order, and the barista offered that i try one of her favorites, to which i agreed. it was an iced chai with vanilla and oat milk, and she recommended to pair it with some delicious madeline cookies! i felt that my needs were met by the employees and they proved to be very patient with me while i asked questions and we even had a pleasant conversation unrelated to coffee. i felt very connected in this moment with the staff, and will definitely be returning. after receiving my items, i sat down to do some work on my laptop, and the barista brought over an ice water for me! the store looked well maintained and clean, and though there was steady foot traffic, the baristas took the time to care for each customer which is a nice change of pace nowadays. there is also a mobile order option for those on the go! there are double doors, good for individuals who use a wheelchair or push a stroller, and there is plentiful seating for those who want to stay a while notes: no restroom no drive through read more

Starbucks - merchandise wall - Coffee & Tea Near Me - Tinton Falls, New Jersey

No complaints at this particular location. It was pretty clean and staff was attentive to my special order. It was correct. And OMG, that pineapple cake was excellent. read more

Starbucks - Starbucks - Coffee & Tea Near Me - Tinton Falls, New Jersey

Line moved quickly even though it was long. I got a mango dragonfruit refresher that was made perfectly and had a apple croissant that was delicious. read more

The most difficult service level ever . 12 -15 people in line all employees hugging and standing around while they train an older new worker cashier . I asked this big kid 6.4 250 walked out from employee vs k room and 4/5 people employees stand hugging. Asked can you open another register with 13 people in line ? He said we are working thru the line ! Terrible attitude and service !!! Not going to wait 20-30 minutes for a $10 coffee with terrible service while employees hug each other ! Fix this store!!!!! read more

This location is very inconsistent, one day you'll get a really good drink and a badly made one the next. They're never terrible though, just not made using the correct measures. This one drink I got however, had a piece of plastic floating around. I didn't notice until I left the store and had taken a few sips. Mistakes can happen and I'm sure I could've had it remade, but all things considered, there should be more care and importance on making a good product, especially with all the price increases and changes in the rewards system. Other than that, they are pretty quick in making drinks and are pretty organized when it gets busy so not a bad location, just needs some improvements! read more

Starbucks - Coffee & Tea Near Me - Tinton Falls, New Jersey

Quick service and plenty of seating. I prefer the main dark roast blend to the holiday blend. Would definitely return on my next shopping spree. read more

Starbucks - a cup of coffee on a table - Coffee & Tea Near Me - Tinton Falls, New Jersey

Hot coffee and iced latte were good as usual. Service was pretty friendly and staff was patient. Drinks were ready quickly on a Saturday morning. This Starbucks is cool and had many available seating areas. read more

Starbucks - Jersey Shore store - Coffee & Tea Near Me - Tinton Falls, New Jersey

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I generally don't give reviews but today I have to, horrible service, we ordered tosted bagel with cream cheese and tea with hot milk non of the the things were given properl. bagels were not toasted, tea was jut hot water which they handed to us no cream cheese was given. when we went back on counter that they missed to give rhese things the person on the counter behaved so rude and we never toast the bagel .. what ???? really you never toast it?? and what about cheese cream ?oh take one .!! why one? when we ordered 2 bagel .. and we asked about tea with hot milk he said we don't provide it, ok so now I think star buck should make sure whom they are hiring. We are paying to get the best quality and get proper service not for this kind of behavior and unresponsive and ignorant staf to be dealt with. I want an apology and my money back read more

Starbucks' have a tendency to be slow, and thankfully the wait is minimal here. I didn't know you could have an iced flat white, but I'm glad the barista recommended it. read more

Starbucks - a sign in front of a coffee shop - Coffee & Tea Near Me - Tinton Falls, New Jersey

Worst customer service ever. I walked in to pickup my mobile order and they didn't even greet me as I walked in. Neither did they even acknowledge me when I was picking up my order, it was as if they were purposefully ignoring me. When I went to get my coffee I quickly paused and waited. Some location don't allow you to touch the order unless an employee physically hands it to you. So after waiting for a minute I asked them if I can help myself and he rudely responded "just go ahead and take it". Mind you there was 4 to 5 employees huddled up not doing anything and the store was completely empty, so they weren't busy. I was the only customer. After getting my coffee I noticed there was a huge blob of Carmel sauce dripping down the cup.. which I hate ! Luckily I had baby wipes. So whatever I cleaned it off and said thank you as I was leaving and they still didn't acknowledge me. So freaking rude. I won't ever come here again. Next time I'll get my Starbucks at the rest stop from the parkway as they always seem to be friendly and polite. read more

Starbucks - Coffee & Tea Near Me - Tinton Falls, New Jersey

Slow staff. Barista could barely be heard when calling out customer name for orders. Looks like they are too busy chit chatting than ensuring guest get their beverages timely! read more

Great location, however, the staff seem to be Ina world of their own... They also didn't have any almond milk for one of their signature drinks. We had difficulty understanding the associate, as he was Asian, but, given that many of the shoppers are most likely from China, it makes sense. read more

The customer service is horrible! I ordered through the app & went to get my order & noticed my drink was only hot milk so I go to the register & a pint sized girl with 2 buns in her hair speaks to me with attitude. Then after she remade my drink, she just slammed the cup in front of me & storm off in the back! The worst of it was my venti cup was filled 3/4 of the way! Her name was either Ally or Callie, but that is highly unacceptable! read more

Starbucks - It was more whipped cream than Vanilla Crème, smh - Coffee & Tea Near Me - Tinton Falls, New Jersey

One worker decided to fill the sugar tray while we were fixing our coffee. Then, there's no half and half or whole milk and couldn't get someone's attention. I'm watching right now at another person's futile attempt to do the same. read more

I don't understand what all the bad reviews are about! I found the staff to be very friendly, and they moved extremely quickly. It wax crowded but my drink was ready in less than 5 minutes! I got my java chip frappechino, and it was delicious as always. Good enough bites of chocolate chips and a nice strong coffee flavor! It was a great experience in all! read more

Cafe Latte was made to perfection. I always stop by at this Starbucks when I am at Premium Outlets. read more

Starbucks - Starbucks - Coffee & Tea Near Me - Tinton Falls, New Jersey

Ridiculously long lines here. The staff do their best to get through the never ending line. They really need to figure out a way to add more cashiers. read more

The best Starbucks in the world!!!! Super amazing!!!! Exceptionally friendly like always and they work beyond hard to make customers happy!!!! Thank you soooo much for taking care of us. You guys are beyond 5 star rating!!!! read more

I did a mobile order and was waiting about 10 minutes while people came and went. I finally asked about my drink. The girl goes"oh I definitely made that drink, someone must've taken it." My drink was sitting on the counter behind where they keep the mobile orders the entire time. She didn't offer to remake it since it was cold or offer me something else. Horrible customer service. I walked out angry and pissed odd that I wasted my time with them. read more

I would give this place 0 stars if I could. I am a fan of Starbucks, but this store is horrible. We spent 20 minutes on line (5th in line), but wound up leaving without coffee. There was 1 register open and the barista was extremely slow to take and fill orders. There were 2 younger workers helping to fill orders, but they spent more time laughing and spilling drinks than doing their job. The next time I am at the outlets and want coffee, I'll go to Lindt. read more

Very disappointed. Bought a trenta. Got a full cup of ice instead. Took three sips of my drink and it's all gone. read more

Starbucks - Coffee & Tea Near Me - Tinton Falls, New Jersey

Very disappointed with this Starbucks! It definitely stood out from all the Starbucks locations I have been to because of the following: 1. Dirty (pictures will be posted) 2. The baristas (there were about 4-5 girls I believe) were too busy laughing and chatting while I was waiting for my ONE drink for a good 10-15 minutes. The store was not even that busy compared to other locations I have been to. There were probably 3 customers before and 5 came after me. I did not enjoy my experience here at all and I will definitely just go to my regular Starbucks location. I do not understand how my latte took a lot of time to make considering the fact of how many customers they had. I can only imagine the horror of people waiting when the store is actually busy. I regularly go to a Toms River location and that Starbucks is very efficient more than this one and it is an EXTREMELY busy store. The line is so long that it extends through the whole store and I get my latte within 5 minutes! And they only have 2 ladies that make the drinks! read more

Starbucks - Starbucks Tinton Falls - Coffee & Tea Near Me - Tinton Falls, New Jersey

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I order from this outlet daily and they have lightning quick staff and very friendly workers

I ordered a venti skim cappuccino and instead I got only steamed milk, it was so disgusting. Unfortunately I was too far away to turn back. Lesson learned always check your drink before leaving the store. read more

Don't go to this Starbucks if you are ever in a time crunch. After a few instances of slow service, I am convinced that the staff doesn't really care about being efficient. I went in there this morning on my way into work. 2 people in line in front of me. Waited and waited. There were 2 employees behind the counter. It looked like (1) was handling the register and the other was making the drinks. Simple enough. Then the guy in front of me ordered 3 drinks and the employee at the register proceeded to make his drinks while the other one disappeared. I stood there for almost 5 minutes. I'm not a high maintenance person in general. I pretty much stood there waiting. Finally one of them says good morning to me and then proceeds to pour out Iced Tea pitchers behind the counter. Finally the other one looks up from making the beverages and asked what she can start for me. I said "venti bold, please". She was like, "Oh we have no bold..." I settled for a Pike because now, I was running late. This place has made me late for work a few times and I stopped coming in the mornings as a result. This morning, it has been at least 6 months since the last time I went in there before work and I hoped maybe they stepped it up a little. They just are not efficient. If they are going to have someone replenishing the coffee bar while customers are waiting, they should have at least 3 people on staff. read more

Why on a busy weekend do they only use one register and have only 1 maybe 2 people making drinks? Makes no sense only go here if you wanna wait a half hour for your coffee read more

As a seattle native, but also as a human being, i deem this starbucks to be seriously lacking all around. Good spacious, but often dirty tables. There are plenty of outlets though to plug in to. Mandatory 15 minute wait in the standard serpentine line. There's always the same 4 ppl who work here. One actual barista who is good but has no help. An older lady at the register who seems pleasant, but just can't work at an acceptable speed. One gal who pokes her head around the kitchen from time to time. And another who's job it seems to intermittently assist at the register when the line reaches 20 minute wait... for about 4 customers, then laugh and jokes around out loud to further irritate the patiently waiting customers, only to disappear once again into the kitchen with mystery gal. Unfortunately, it's the only starbucks in the mall. and i come here. just be ready to wait in line for a long time. read more

Your better off going out of your way then going to this Starbucks.The staff is just rude.Inthink there's one older lady who is nice but that's about it.I have gone in here atleast 10 times I work at the building across the highway and each time the employees in here are just rude and laughing to each other and too busy to bother with you.Your better off going to the Starbucks down 66 where they are friendly.Plus this one is always dirty. read more