My visit today was only OK. Nothing wrong, but nothing outstanding either. My tea was delicious and made the way I asked. The crew weren't overly friendly, but no one was rude. They were all hustling. Nobody was standing around. Consequently the line moved quickly and I got my tea faster than I expected. That's a plus, I suppose. They earned their gratuity. I don't know if they are redecorating or not, but the decor is very stark and the atmosphere is not inviting. No artworks on the walls, paint color is neutral and boring, no music playing. Hard surfaces and high ceiling makes it echo-y and the constant noise from the drive-thru adds to the din. Simply not a place I want to stay and hang around. This location does a TON of drive-thru business so maybe that's the idea - play to your audience. There is free wi-fi and hard tables and chairs to sit, but no stuffed couches or anything cushy. The parking lot at this location is poorly designed, so when the drive-thru line gets long it blocks all the parking spaces in front of the door, including the handicapped spaces. The alternative is to park on the drive-thru side of the building, but then you have to cut between the cars waiting in line and walk around the building. Not user-friendly in the best of circumstances, and if it's raining I'll go elsewhere. It's the closest one to my house and it's not ALWAYS lined up around the building so I keep going back. I love Starbucks' hot tea. read more

Starbucks - English Breakfast tea - Coffee & Tea Near Me - Slidell, Louisiana

See all

Right off the freeway, pretty much. The drive thru is really busy today. Ordered a plain latte with oat milk to go. A venti is $9 with 5 shots of espresso. Not a faster service inside than outside, where our car would have been in the drive thru was in and out in less time than it took to get our drink. Took about 10 minutes from the drive thru. Expect about a 17 minute wait for our drink order if you order inside then. Unbelievable. We should have ordered from the drive thru. We wasted 25 minutes for a Starbucks average coffee on our drive today. Not so cool. read more

See all

Workers are always fast and accurate. Friendly greetings and smiles when u walk in. Ordering ahead on app always a plus. A reliable chain when so many others are even more overpriced now. I order caramel iced macchiato at every coffee place I go to nd none taste as good as Starbucks read more

See all

FIVE STARS FOR DANIEL! He is the best employee I've ever encountered at a Starbucks. He's the most sociable, honest, kind, and ultimately HILARIOUS person who has ever taken my coffee order or handed me a drink. We are just driving through but if I lived here, I'd be a regular just to be a part of the Daniel show. SOMEONE GIVE THIS MAN A RAISE! read more

Ordered almost $50 in drinks. One was supposed to be a drink without strawberry inclusions. It was handed out and we explained nicely that it was supposed to be without as ordered. She took it back and wasn't gone 4 seconds and handed the same drink back. Refusing to fix your mistake is ridiculous. Of all my purchases at Starbucks, I have never had something like this happen and it not be fixed. It is wasted $$. read more

I love this Starbucks. I'm a regular. Great staff. Decided to get my usual this morning. Go into the store, was at the register for about 5 minutes and nobody acknowledged me. Then I looked at the barista girl, she literally wiped her nose on her shirt sleeve and continued making drinks. That's disgusting! She didn't even wash her hands! read more

Guy was on his cell the whole time while taking orders and not the most friendly person. Bathrooms were horrible. Coffee was meh. read more

Starbucks - Coffee & Tea Near Me - Slidell, Louisiana

So disappointed with this Starbucks the last few times. My coffee is consistently different despite having the same exact order everytime. I always use the app to order in advance. I thought this would make it easy to get my order right and I can just run in and grab. This is not the case. Sometimes my order is ready and sometimes it isn't. I can understand if your busy because I may not be the only person who's craving iced coffee at 9:30 PM. The problem comes when I order an iced coffee with a splash of heavy cream and end up with a cup of cream and no coffee. Of course this isn't cheap so to end up with a $4 cup of undrinkable coffee is upsetting. I'll just have to give this store a break for a while. I hope they get it together. read more

Starbucks - Heavy cream! - Coffee & Tea Near Me - Slidell, Louisiana

Second stop at a starbucks this morning. We have been looking at a place that has their Christmas blend on sale plus my drink was so bad at my last stop, I had to try again. Busy place but service was excellent, as was my drink. read more

Starbucks - Coffee & Tea Near Me - Slidell, Louisiana

After leaving work, right before a long road trip, I pulled in here to get a coffee to keep me awake for a few hours while I got started on my vacation. On the south side of I-10, it was easy to get to from the Gause exit. I went thru the drive thru, and the service was quick in the late afternoon. I was in and out within a matter of minutes. Great coffee and snack. If I am in the area again, I will stop by. You always know the product will be consistent because of the name and the national brand. read more

Starbucks - Coffee & Tea Near Me - Slidell, Louisiana

Brandon, is amazing. While waiting for my coffee, I could not help but notice his positive way of speaking to his colleagues. Keep it up! read more

Starbucks - Iced latte - Coffee & Tea Near Me - Slidell, Louisiana

Gave 1 star simply bc I'm A Star of Starbucks & you can't give anything less... I handed the cashier my card 2xs; w my hand extended, She STILL puts them On the counter. I mean really... Who does this??? I'll have to start taking my coffee breaks elsewhere!!! ******* update ******* I specifically asked the cashier for Tazo black tea (hello brand name & type) how much more specific could I have been???? But she gives me Another brand & earl tea?!?!?!? Gimme a Break...Got it changed by an employee. But yeah I'm done w this location. read more

Starbucks - Coffee & Tea Near Me - Slidell, Louisiana

Came in at 3:43 on Oct 15. Drive thru was busy but no big deal. Drive thru person was super nice. However my coffee wasn't made right and when I came back to get it remade she was super nice. The drink was a caramel cold brew and didn't have neither vanilla or caramel in in the cold foam. The other woman (not the drive thru woman) making the drinks was not thrilled that it needed to be remade along with other costumers whose drinks were not correct. After remaking the drink she literally put about 6 pumps in a venti. It calls for 2! Sorry, but having an attitude about having to make drinks that weren't made correctly the first time is unprofessional and rude. You and a gentleman are making the drinks so that's the only two people you should be frustrated with not the person spending $8 on a drink they waited 15 mins for! Absolutely ridiculous. read more

So I sat in line, got to the speaker, placed my order, finally got to the window and then, only then the gut tells me they don't have lemonade to make my drink.... you had one job dude, one job and you couldn't even get that right..... Starbucks everywhere is just going down hill with employees that just don't care... read more

Unfortunate how slow they are :( spent over 15 minutes in line, someone should take some lessons from chick fil a.... The young hipster man at the window has zero enthusiasm, is way too absentminded to care about any quality of work. Any person who would hire him is not looking to bring business to their location. No one could hear him, and when asked to please speak up... swear he got quietER. read more

Normally I would give Starbucks a 4. 1/2 to 5 stars. The staff was extremely nice. Always are even on busy morning in the drive thru. This evening I stopped to use the restroom. Starbucks being my place of choice since they are normally very clean. Key word NORMALLY!!!! This location had the filthiest bathrooms I have ever seen at a Starbucks. It wasn't just normal end of a busy day filth. It was caked on disgusting. I works consider this dirty as a low key truck stop. Sorry but not sorry. Clean your bathrooms. Scrub your toilets and especially clean the urine on the floors. read more

Worst Starbucks ever!!! Line out the door. 1 register working with a new employee. Poor kid was so lost and there was no support for him. I see the frustration on his face and felt bad for him. He was thrown to the wolves. There was a gentleman who looked like management who spent most of his time in the back. We were going to order food but opted not to because of the wait. I have never seen this kind of disfunction in a Starbucks. Took 15-20 minutes to get a drip coffee and protein bar. read more

Starbucks - Waited 20 minutes for coffee - Coffee & Tea Near Me - Slidell, Louisiana

Sat in line for 35 mins and had to pull off I didn't even get my order in. Wasted the little time I had between appointments.

Omg Hot egg sandwiches so very "Gouda" ( , I crack me up!), and drinks so very cold! Perfect combination. They followed order notes to the T, however did they only manage 3 s, and a shorter line than any of the other Starbucks. Well, Slidell. We love ya, but we gotta leave ya, just a mini stop in route to the house. read more

My heart belongs to PJ's as far as coffee goes. Sometimes I just need caffeine as soon as possible, though, and can't make it over to PJ's. This particular Starbucks has a really convenient location, a drive thru and a quaint outdoor patio. The employees here are amazing as well. There's one girl who calls me "sweetie" and "love" over the intercom while taking my order and while handing me my drink. I really love that :) If you must have caffeine and can't make it to PJ's, you'll probably like it here almost as much. read more

Setting: 5:00 pm on a Sunday afternoon. Who is not familiar with Starbucks?!?!? This franchise giant has locations all around the globe that is known for its potent espressos, cappuccinos, delicious frappuccinos, handcrafted sodas, pastries, etc. Every location I visited has been consistent with product quality & effectiveness. On the other customer service, cleanliness, quick service, and pricing can be questionable for most stores. The customer service at this location was on point. The staff greeted each customer in both the drive thru & walk-in service. My grande mocha latte with an extra shot was perfect to get me ready for that long drive from Louisiana to Tennessee. It was not busy at all so I could not understand why this store was so trifling. The floors were full of scuff marks with paper and lots of crumbs on the floor, and dirty unused tables. Luckily there was one table left on the much cleaner patio so I was able to enjoy my beverage as I finished some last minute work. I will return since it is in a convenient location and friendly staff however; I will probably stick to the drive-thru & work/read elsewhere. read more

Starbucks - In need of a clean up crew ASAP! - Coffee & Tea Near Me - Slidell, Louisiana

See all

Whoa. My most recent experience reminds me that I should probably visit a place more than once before reviewing. On my first visit I was amazed at the friendliness of the employees in the drive thru. On my my most recent trip the drive thru was packed so I headed inside. Inside there was a massive line just like the drive thru. At first I assumed it was due to the popularity of Oprah's Thai chili macchiato frufru money flavor town latte. But I quickly realized it was more likely due to the inefficiency of the employees. Rather than working quickly to fill orders the crew seemed more focused on chit chat. In addition to their banter, they seemed to be unable to multi task. An example of their inefficiency involved my drink order and that of the person in front of me. The person in front of me ordered a regular coffee. Since the main baristas were backed up, the cashier put her coffee in a cup, handed it to her and it was then my turn. The only problem was that my drink got put in the stack with the super complicated drinks. She could've easily poured my coffee in a cup just like she did for the girl in front of me, but that's not what happened. Maybe they had some reason for that, but many other Starbucks I've visited use the method where the cashier makes simple drinks if the main crew is backed up. The inefficiency could have been overlooked, but the unprofessionalism could not. While waiting for my drink, a woman walked to the counter with her drink. She asked if it was sugar free like she ordered, and seemed to have some sort of medical reason for the request. She seemed very concerned that her drink had sugar and the baristas confirmed that it did. She asked them to remake the drink, but with no sugar and they argued with her. Once they made the drink and she left, they began to speak loudly about her in a very negative way. This conversation was held at a volume where everyone in the store could hear them. It bothered me so much that it caused me to update my review. In summary, I had a great time at the drive thru, but the inside staff ruined my experience. read more

Rude... rude... rude...the person at the window I believe his name was Hunter was rude taking my order and worse at the window. First and last time there read more

This is the worst Starbucks in America! Not Because of food quality, but wait time. I've been here twice, once in June and again today. It takes 30 minutes, no exaggeration , to get through the drive through. Not sure what their problem is, but you will have a five o'clock shadow beard if you get in line at 1030am like I did - by the time you get your coffee. Don't get it line if you are low on gas. read more

I love their coffees. I also like several of their breakfast items. Very tasty, a little expensive though.

This store is convenient to interstate. Sometimes they aren't backed up. Don't stop here on Friday morning. Even using order ahead won't save you. 10 min after estimated time is the average. Once, I waited 25 minutes and left without my coffee because I had to get to work. Nice staff. But the Starbucks app is horribly off at this store. read more

Zero stars. Slowest Starbucks I've ever been to in my life. Absolutely inefficient and ridiculous. 20 min in line. Pick another Starbucks if you ever want your coffee. read more

Since Starbucks is always consistent I usually tend to stop and get my high at their many locations around the world. The baristas here are very friendly and wired on the supply, which is a plus when you can get your mocha done quickly. read more

Starbucks - MAR2014 - Coffee & Tea Near Me - Slidell, Louisiana

See all

Extremely slow in the morning. They should consider stop taking orders from one of the options for a few minutes till they catch up. Perhaps halting the online ordering for a brief period would be an easy way to do it. Why we overwait for overpriced coffee is beyond me. I haven't been in awhile and I probably won't be back. Redonkulus. read more

The good -- corporate refunded the full $10 of my order. The bad -- despite the website promising a 24 hour response, it was well over a week before I received a reply. Also, I was trying to use up my Starbucks card balance, and now I'm back where I started, just more irritated. read more

It's a Starbucks so as far as places to stop go, it's better than some dump but it's also definitely one of the worst Starbucks I've been to. It loses 2 stars for unfortunately being in the most complicated place to get to with no turns and wrong ways, I would have never got off the highway if I'd known it would take me 15 minutes to get to a place 100 yards away. That and their bathrooms. One was just not very clean but usable, the other was bad... an approximately 12-year-old boy (not known for their high standards of cleanliness) went in and came right back out saying "that ones just nasty!" There are enough Starbucks around that you should easily skip this one. read more

I visit this location probably 5 days a week. Great employees. Went this morning, waited in the drive through for about 20 minutes. Seems they were short staffed and opened a little late. But, Kenny took my order and made my drink with a smile. Very nice guy that's there almost every morning. All the usual morning crew are always polite and courteous. Good service. Good coffee! Thanks to all that work there. read more

Considering I've worked at Starbucks in the past I can say with confidence that it should not take 15 minutes to make 1 americano.

Not enough employees working at a time. They take way too long to make drinks. The drive thru moves ridiculously slow. It hasn't always been this bad. Looks like they cut out on workers and now we have to deal with it. read more

Horrible service long line more than 40 min for just a coffee I recommend to never stop at this Starbucks

Just a generic Starbucks on the road-kind of slower though. It took almost 10 minutes to just complete a simple sandwich and chips order because I think the girl may have been newer. Probably more of a crew issue if anything. read more

I've been going to this Starbucks for years, the baristas have always been friendly people, and their service is as quick and accurate as possible. I normally get a caramel or Java chip frappuccino, and if I have a free drink, a veinte "Neapolitan" frappuccino off of the secret menu! This location does the best at anything in terms of being able to accurately match the ingredients, pumps of syrup, etc. In addition, the drive through is pretty busy in the morning around seven whenever people are on their way to work or school. Other then that, it's a pretty big hangout spot for people who need to study or find somewhere to enjoy some social life every once in a while. At night, the place is packed with people and their laptops! The baristas are definitely the best part of this particular Starbucks. read more

This is not a bad Starbucks at all. Yes, it is in the sticks, off the I10 and in a travel/rest stop kind of destination, but the quality is as good as if it were on Maple Street Uptown New Orleans. My husband and I often stop by here when we bowl in Slidell. The drinks are usually made well, and correct, and the junior staff (I never met a manager) seem well trained and polite. I would never take crap from ANY SB personnel, let alone a manager. Had Ginger's experience been mine, I would have already been on the phone (or email) to corporate. That kind of experience is unacceptable anywhere, let alone a corporate company. Correcting a product mistake is easy, correcting poor customer relations takes a lot more. I also like this Starbucks and where it is located because it gives me the false sense of security that Slidell is not as back woods as I think. (For those who are not local, I would say Slidell is to New Orleans as Escondido is to San Diego) Sometimes one just needs a little smoke and mirrors to make everything all right.... read more

The manager here is awesome. I paid for a latte and realized I prefer a coffee - there wasn't anyone behind me yet but a group of people walked in while the cash register took a little time to process the refund. To keep the line moving and to be nice, the manager gifted me the coffee and he didn't look annoyed with me for the hassle. The Pike roast tastes fresh and not burnt, and I appreciate the great service and kind gesture. Tip: this location has a drive-thru. read more

I never have a problem when I come here. Maybe it is because I only go to the drive through since it is right by my job. The barita's I encounter are always pleasant and patient because sometimes I am not sure what I want despite the menu being pretty much the same. read more