I frequent this location on Sunday mornings, and after having so many positive interactions with the staff, I finally had to write a review. I'm the type of person who just wants to get in and get out, and they have always excelled at making my drink quickly and consistently. They always greet me and are warm and kind. They truly start my Sunday mornings off on a happy note. I really appreciate the great service and positive energy they bring each week. read more

Off to another Starbucks and this location was overall good. It's a bit hidden in the Carmel Mountain shopping complex (near the Trader Joe's). It's on the smaller side with just a few tables but the few times I've been here, it's been less busy and crowded compared to other locations which is a plus for me. Customer service was friendly and professional. Our drinks came out within a reasonable time. Parking is in a shared lot but note it's a high traffic area. I can't give it 5 stars because I think it's ridiculous paying $10 for a large flavored coffee drink.... read more

Starbucks - Coffee & Tea Near Me - San Diego, California

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I very often choose this lesser convenient Starbucks over the drive-thru down the street because the staff has been really warm and welcoming and genuinely seem happy to be there. My drinks have also been more accurate at this location than the other. I've even witnessed staff speak to regulars by name. At any given time there are usually people sitting and doing work or having a get together. Amidst other Starbucks that have lost the plot amidst corporate bs, this location still truly feels like a cozy third place. read more

Love this location because I can grab my coffee and wander around the little mall. Now it's extremely exciting because I can grab my drink and wander around the local Spirit Halloween. The mall can get busy with Ralph's and Trader Joe's near by byt there is plenty of parking. There is also a good amount of seating inside and some outside in shades areas. The baristas are always nice and say hello when we walk in, they make you feel at home for sure read more

Starbucks - Coffee & Tea Near Me - San Diego, California

This Starbucks is a huge hit or miss. The inside is your typical Starbucks, but there's often messes or trash scattered around. I'm not sure what it is, but the food from this location tastes slightly off. I'm not sure if they're not storing food correctly or what, but it's tastes just this side of funky. Drinks are usually fine from here, but I think you're better off going to the location by Best Buy. read more

I love Starbucks but when things go wrong its usually because of one unyielding person or the lack of effort to treat everyone like they suppose to. I was here today july 30, 20026 and I wasn't met with grace by Aly who may have thought she didn't to adhere to Starbucks customer service policy. I ask for my drink but she met me with a face that did not measure up to my general visit to Starbucks. Then I hear her say "is there a Starbucks closed in the area because we getting a lot of unusual people today." Well thats not nice so here we are. read more

Love this Starbucks. Not all locations have great customer service but this one does. Idk if they hired exceptional baristas or if they taught everyone how to make perfect foam or maybe everyone just learned from all the foam drinks but foam is always perfect lately! read more

Starbucks - Mango chai extra foam + 4 pumps mango in the drink. - Coffee & Tea Near Me - San Diego, California

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The morning crew at this location are some of the sweetest, friendliest baristas I've ever come across! There hasn't been a day that I've gone in there where I haven't left with a huge smile on my face. From the cute little sayings they put on the cups - today was "have a grande! :)" - to the personable conversation, I told myself today that I needed to write a review after 3 positive interactions like this in a row. Thank you for making my morning brighter!! read more

Wow! I've really understood the whole coffee craze and mostly drink black at the house but with the popularity and brand recognition of Starbucks, I would take the kids for a treat. The service was always really good, smiles and a yes we can attitude.... THIS HAS ALL CHANGED. I was greeted with the restrooms are for customers only and I can't give you a code and a grande plastic cup of ice, CUSTOMERS ONLY!!! The approach was both rude and disrespectful. Waking in i automatically become a customer but now I won't be back. BUMMER! read more

I have been a regular customer here. I go here every day in the morning. All the folks there are very respectful and friendly.

I've been coming here for years have spent so much money and the one time all I want to get is a water they said no I have to buy something. Horrible customer care where's the loyalty back read more

This place is same quality for coffee but man the parking is bad, and the drivers here are usually on their phones making it more dangerous. No drive through at this location, so you need to go inside and hope you don't get mowed down by idiot drivers. read more

Drink and service amazing but more than half of my drink was ice...... Order a shaken espresso for the first time. Love it but I think I had maybe 10 sips and it was gone. I was left with more than half of a cup of ice? Is this normal? read more

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First off the customer service here is AMAZING! This is why I'd rather wait in a long line then go to a different Starbucks. The employees can really make your day here! Atom is so kind, you can tell he genuinely cares about the customers and his job. He always greets people with a smile. Jackie Robert, and Michael are the king and queen of making drinks. One time I was here I saw them make 10 drinks with the efficiency of an assembly line! And the newest employee I've seen Kayla is also super friendly! If you love great drinks and AMAZING customer service you'll come give Atom, Jackie, Michael, Kayla and Robert a visit at this Starbucks! read more

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I come to this STBX at least once a week. Usually more. Always greeted as I walk in. Service is quick and friendly. I have been waited on by at least everyone at the store but Zay and Sam are standouts! Always friendly and chat with me about my day. This store's employees make it worth coming in! Thanks for always being friendly and having a smile for me! read more

Awesome Food best Service and chill Ambiance and it's super convenient cause I work at ralphs with is next door.

I wish I could gave this place 0. I've been here 5 times and every time it was terrible The first time they served me warm coffee instead of hot, as if it had already been made before The second time they told me it would take 15 minutes, although inside was empty The third time it seemed to be ok, but people here absolutely don't know how to make coffee Gave me the milk with syrup and I need to pay 7$ for it. I don't know where you get workers in this place, but they're so bad. Today they did for me with the wrong drink, which I asked for and I felt guilty, because they looked at me very strangely and they said "sorry" but they did it like they were doing me a favor while looking at each other like it was my fault. Horrible. read more

Back in the day when I could barely afford Starbucks, I used to visit this location. It was super clean and the staff were always courteous and friendly. I actually interviewed for a job here with another company and was hired on the spot. I'll always be appreciative of this location simply for this fact. Now that I've made a decent living for myself, I have a Starbucks on the regular. I'll be back again when in the area. read more

Starbucks - So good - Coffee & Tea Near Me - San Diego, California

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Went here on a Sunday night. Maybe only one or two other people in the store. I've never had any issues with my drinks here. The staff is nice and patient. There were two employees working at the time but for some reason only one of them was taking the orders and making the drinks. This caused a little bit of a wait but not too bad. read more

Sam was great he helped me out with kindness and made my drink quickly great staff and really solid location will definitely come back

If you're looking for a friendly establishment, who will cater to their guests, as if they are one of their family members, this is the place to get a fresh and wonderful cuppa Java. Lex manages this store with the upmost professionalism and has a crew that will follow her to the end. When you walk into the store reminds me of the sitcom cheers. They know your name and greet you with the biggest smile once you enter this location. I love these guys and I've never met a more wonderful team in a retail this savage than this.q read more

Starbucks - The best Starbucks crew I ever met! - Coffee & Tea Near Me - San Diego, California

Very slow on the delivery! Possibly new staff! Aside from that a nice facility; clean and friendly! read more

Starbucks - Starbucks!! - Coffee & Tea Near Me - San Diego, California

One of my favorite Starbucks. The customer service is stellar, especially Adam, we all seem to love to be pampered in our drinks by him! Every time that I have been there, my drinks are served fast and with care. You can tell the employees are very happy because the way the treat the customers is unlike other Starbucks. Keep the great work! read more

SAM & GARRETT! First of all, both rad dudes. Garrett has cool hair & was very helpful when I was deciding on which drink to order. Sam, came through and surprised me with a master drink specially made with my preferences and he even explained all the details! I had no idea what a ristretto was until he explained it. It was really nice to know exactly what was in my drink and how it was made. Thank you Sam for sharing your espresso/ coffee wisdom with me. I so appreciate it!! Also, my drink he made was awesome! Like wowzzzzaaaaa it is soooo goood !!!! Strong & not too sweet! THANK YOU SO SO MUCH SAM!! You rock!!!! * I will say the only downside in my opinion, was that there was no drive- thru.. :( BUT, with great customer service like what I received... I'll get my lazy bottom down to order my coffee any day. Thanks again guys- Sam & Garrett. Your positive & genuinely kind personalities really made my day! :) read more

Starbucks - Sam's speciality !! :) - Coffee & Tea Near Me - San Diego, California

I always enjoy visiting this Starbucks location. The staff are all incredibly nice and attentive especially Chloe and Heather. These two are super sweet and always take time to engage in conversation. Love that! Service is fast and friendly. Every time I've been there, each person has been greeted as they walk through the door. The store is clean and tends to be well stocked with cute seasonal tumblers. read more

I don't understand why this location has consistently given me the worst Starbucks experience. Workers have an attitude. Service is slow. And the coffee is never exactly what I ordered. If order light ice, I get a bunch of ice in my drink. If I order less sweet, the drink is super sweet. God forbid you ask the workers to re-do your drink because it's not what you ordered and paid money for... the eye rolling and scoffing. Come on... Definitely not coming back to this location. read more

This particular Starbucks location is by far my favorite one to visit. If I am remotely in this vicinity, I will stop by this location bypassing other shops that may be on my way. Jacqui consistently makes me feel like family, remembering not only my usual order but an event or something that we talked about in passing during a previous visit. read more

Ordered a venti pink drink with light ice via the app. Get the drink and it's completely full of ice. Not trying to sound like a Karen but c'mon bro... $6.25 for a cup of ice and watered down pink drink is ridiculous. There's probably 4oz of actual fluid in this 20oz cup. Avoid this location if you expect them to read the order. read more

I'm sorry but I never have great experiences at this Starbucks. I'm the type of girl who is always in a rush and wants to be efficient with everything - so I order online before I leave my place so that the drink would be ready by the time I get there (I rather have a drink I can quickly grab and go than a fresh drink). Every time I online ordered here, I would wait until the estimated completed time on the app before I walk into the store. This time I actually came in around 5-10 minutes later and it was FULL. Granted there was one lady who ordered 13 drinks so I'm sure there was a holdup because of that but as I was watching the whole thing go down, it just didn't feel very efficient. I'm not sure if the employees were new or just flustered but it was just a hot mess. After 5 more minutes of waiting (now 20 minutes passed my supposed completed time), I asked someone what the status of my order was - which was a green tea frappe with caramel drizzle. They said that they were going to get to it as soon as possible and I watched them look at the order sticker and continue on making other drinks that weren't part of the lady's 13 drink order - she was also getting upset rightly so. I then waited an extra 15 minutes (now 35 passed the time) and decided that I would just cancel my order because I was tired of standing around with everyone not getting anywhere ... then my name was called. I grabbed my drink and ran out of there vowing never to go back to this location again, and when I got in my car I realized there wasn't even caramel drizzle. read more

Love this location! Plenty of seating, inside and out. The inside is well air-conditioned (read: nice and cool) and clean, and the baristas are friendly. Highly recommend! read more

The Caramel Mountain Starbucks lacks that something special that most of my regular Starbucks seem to have. I recently stopped in while I was traveling in the San Diego area. I waited in the three person line for twenty minutes. No apology for the delay. No acknowledgment what's so ever. Okay, fine. I ordered an iced passion tea, and a breakfast sandwich. I've already invested thirty minutes for what should have been a 10-15 minute start to finish. My drink was mediocre by standards, and my sandwich was over zapped in their convection oven. It's not a place that I'd make a regular stop. read more

It seems that there's always something wrong when I come here. The first time there was a huge piece of plastic in my drink then this time they gave me my cheese danish with oven dust on it lol. I also noticed their aprons were extremely dirty as were the tables and their work areas. The cashier's hands were very dirty, to the point that I felt uneasy drinking my drink from here. When I went back to get a refund for the Danish she had an attitude and told me that "it's not dangerous" to eat it like this. It might not be dangerous but it's nasty. Hopefully they will clean it his place up! read more

Starbucks - Cheese danish with oven dust - Coffee & Tea Near Me - San Diego, California

The employees at this location are by far the rudest. I've had so many experiences, but the one today made me laugh by how absurd it was. I ordered an iced drink and they made it hot. When I told the employee I asked for it iced.. she said "can you just put ice in it?" I literally laughed and said "no.. I ordered it iced. It's really hot." She then gave me attitude and remade it. I'm sorry, but if I'm paying $7 for a drink I'm going to get it how I asked... not remake it at home with my own ice. Like seriously?! read more

I usually don't rate chains because quality is consistent, but I'm sharing this for service! Went in and was greeted by two friendly young guys -- wanted to try the new Iced Brown Sugar Shaken Espresso with oat milk, and was told they were out as shown on the app and left. Not a minute out the door and one of the baristas came running after me to tell me he'd found oat milk hidden somewhere in the back and he'd be happy to make the drink! On top of that, the app was malfunctioning when I tried to order check out and they went above and beyond to help accommodate despite it not working. Thank you for helping me! read more

Starbucks - a hand holding a cup of coffee - Coffee & Tea Near Me - San Diego, California

Came in today and just wanted to leave a review for an employee "Adam". I wasn't in a hurry today waiting for my coffee and so I was just sitting back watching everyone work and Adam was like a managing machine. I can be so hard to be calm and concise in that kind of stressful environment but I even heard them give encouragement in between rotation. Super good job just sending some good energy out and hope your employers give you some extra credit when they can. read more

This is a very busy Starbucks located in a very busy strip mall. seating inside but plenty outside. I stopped in to have a grande cold brew and take advantage of their free WiFi to get some work done. Although the place was packed, I was able to find a seat neat the window with a plug in for my electronics. I usually drink the cold brew coffee black with no room, but this time around for some reason I added a touch of half and half. The cold brew was great as usual and the touch of half and half gave it a smoothness and a touch of sweet as well. The cold also provided that nice kick I needed to get through my work without a hitch. This location does not have a lot of seating inside, but has more outside in front. The counters were all well stocked and neat. Service at the counter was very good and quite quick even with the long lines. They sure have a good system down here: a system that all done with a smile. Very nice smaller Starbucks. read more

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Eli made me my best drink ever. He was respectful and was ready to give me the best possible experience

I love my girls and guys at this Starbucks. I go there in the morning, afternoon and evening, and each time I get the same genuine smile and "Hey Destany! How are you!?" Doesn't get any better than that. The people that work here are always, I repeat, always, enthusiastic, kind and best of all...friendly. They all seem to truly enjoy their job and it shows. Honestly, I'm not the biggest Starbucks Coffee fan in terms of taste but the people who work there always keep me coming back :) FYI: I did witness a robbery here (two mischievous guys stole a girls cell phone and ran out) so just be sure to always keep your possessions close to you...wherever you go. read more

Starbucks - Coffee & Tea Near Me - San Diego, California

Best Starbucks I've been to. Friendliest staff. Drinks are always on point! Nothing to complain about at all. read more

Starbucks - Coffee & Tea Near Me - San Diego, California

Went to this Starbucks for the first time today and our whole order was pretty messed up. First, the egg white egg bite was weird and deflated, not sure why they would give it to us like that. Second, the star drink wasn't sweet and third, I requested the blueberry muffin be heated up and it wasn't. read more

Starbucks - Egg white egg bite - Coffee & Tea Near Me - San Diego, California

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