Poor customer service very rude - all the servers including manager . I ordered my usual but the wrong order was placed. There was no apology - just that this happens . I was told it was my fault for picking up the wring drink, even though the barista called my name twice and I confirmed it was for me. I was told I should not have picked up the drink from the counter and that I had wait until it was handed to me. Please be warned. Do not give your service to this location. Very rude manager and staff. read more

The spring season menu is back and I am obsessed with the Lavender oat milk latte. I love this local spot because the service is always quick, friendly and the space is just right during afternoon downtime and when it's busy and full you don't have to wait too long for your order or a seat. read more

Starbucks - Lavender Oatmilk Latte - Coffee & Tea Near Me - Sacramento, California

I recently was on a bike ride in the Sacramento area and agreed to meet a friend of mine there since it was near to his home. We were sitting outside, my colleague had already gone in to purchase his beverage. I wasn't sure if I wanted to purchase anything, but during the conversation I needed to use the restroom. When I went and inquired if I could use the restroom, I was very snobbishly told "I needed to purchase something or I could go use the bathroom at the gas station next door". I immediately realized we should be taking our business elsewhere. I'm pretty sure they saw me out front sitting with my colleague and for the cashier or whatever she is to speak to someone with the tone she used with me says a thousand words...... read more

Since my last review, we've stayed in the area and gone to this Starbucks location on several occasions. The manager of this particular location has done an exceptional job with hiring because without fail, you will be greeted as you enter and thanked when you leave. The staff here are the friendliest and most polite of any coffee shop I've ever been to, Starbucks or not, and I just wanted to say a huge shout out to the team there - the extra effort, care, and attention they put into their work is noticed and very much appreciated. read more

Staff needs to work on giving the same energy to every customer. No matter loyalty or new customers. How do you greet a regular customer then ignore the rest that comes after. Another thing too is to watch what they say when there are customers around. I just came in to pick up a multiple order and as I'm asking for straws. A conversation starts within the staff members "why are all these multiple orders coming in now?" Another staff member "I don't know but I'm so over it." That's pretty rude because I'm one of those multiple orders. I come here often, not everyday but it's not pleasant to hear. read more

Starbucks - Starbucks - Coffee & Tea Near Me - Sacramento, California

It's been a while since I stopped at a Starbucks, but we were in the area and had some holiday gift cards burning a hole in our pocket..... ok, we had already loaded them onto the app, but we knew we had some money to spend. This Starbucks is smaller, tucked into a place by the gas station. I actually had no idea it was here for the longest time. There's a good amount of parking and event though the store is smaller than normal, they have some indoor and outdoor seating available. The staff was friendly and our drinks came out hot. I'd watch out during peak times as I could see this spot getting really crowded. They do have two sets of doors- the ones closest to Gateway Oaks will put you where the mobile pickup area is, if you're looking to get in and out. Overall, A-Ok but nothing crazy to note positively or negatively. read more

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Love coming to this location to get my starbuck cravings. They literally can made anything that i asked randomly from tiktok . read more

Starbucks - Best customer service and yummy drink. - Coffee & Tea Near Me - Sacramento, California

So disappointed in this store. My fiancé and I were running errands and I had to use the restroom. We stopped and I went in and asked to use the restroom. They allowed me (a white woman) to use the restroom and didn't make me purchase anything. About an hour later my fiancé had to use the restroom on our way home. We stopped here again and my fiancé (a black man) went in and asked. Same people working, same everything. They denied him, telling him he had to purchase something first. This blatant racism is absolutely unacceptable. I would understand more if it was maybe a different employee, one following policy and the other not, but it was THE SAME PERSON. I'll never come back to this store and frankly, I'm not a fan of Starbucks in the least anymore. Try Dutch Bros, they're WAY better and not racist. read more

Management is super rude! Asian lady is always trying to start shit with customers! Food is all burnt . Won't be back .

Isaac is a life saver and Paul is very into the brand. They are knowledgeable and they have the upmost respect for their customers. The best Starbucks ever! read more

I drove to the area for an appt and stopped to use the bathroom and was told I have to buy something. I explained to the guy that I still have a half drank tea in my car from stopping at a Starbucks before I left my home town. He didn't care and wouldn't let me use the bathroom. I'm not homeless and Starbucks gets money from me. The fact I was unable to use the bathroom when I still had a Starbucks to finish in my car is ridiculous read more

Leaving a review here since I'm not able to get a hold of customer service these days but , Michelle and her team handled the holiday merch perfect . I heard about other stores having their employees take all the merch meanwhile people waited for hours for it . Michelle thank you for playing it fair for all of us who had been outside for hours and for being super organized on this launch day . Staff here is always friendly you guys all deserve the most that Starbucks has to offer . read more

For a location near business centers and no drive thru, this location is still hella efficient and everyone here is friendly and welcoming. Shout out to my girl Kai for always being so courteous. Anytime I do an order ahead and they're swamped with orders, she recognizes me and apologizes for the wait, etc, even when it's beyond her control! Thanks always, Kai!! Wish y'all had a drive thru but all good because y'all are always on it pumping out the orders! appreciate y'all at this location! read more

Starbucks - Coffee & Tea Near Me - Sacramento, California

This is our go to Starbucks! The staff is very friendly and efficient with taking and preparing orders. Most of the time, we're placing mobile orders and we never have any trouble with our orders. Usually we're grabbing some mini scones, chocolate croissants or sausage breakfast sandwiches to go with our drinks. Parking is not a big issue here because many people seem to pick up their mobile orders, so they're in and out. They do have open tables available for folks who want to sit and do some work while enjoying their coffee. They also have some outdoor seating space if you want to enjoy the fresh air. read more

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I stopped by here one morning around 7:30 am for the first time and it was an awesome experience even though I ordered only food. The staff were just an all star team and very friendly. As customers were walking in they all got greeted, some were regulars so they were greeted by name which was just awesome to experience. There was a lot of people in the store but all taken care of by one of the employees as they came in. Once I placed my order I went to sit on the side where the orders were placed. I was just observing and was really amazed how the team was organized. Everything was coming out in a decent amount of time and there was a flow between the employees. I waited maybe 5-8 mins since I got something they needed to heat up. As people left, the employees also thanked them and stated to have a nice day. I think my favorite part that day was that I noticed all drinks and food had a small written comment. Whether it was "have a nice day", "thank you", a smiley face, it just grabbed my attention. As I got my ordered I was also thanked and was wished a great day. When I got to work I thought I didn't have a cute comment on my items but I did and it made my day. Even though it was busy I just want to thank the staff for the continued great energy as customers on that day. I hope to go again and have the same great experience. read more

This is one of the fastest Starbucks I have been to in a loooong time. Went around 7.15am on a Wednesday. The staff was efficient, fast, and professional. Bonus: they have sriracha packets upon request for your sandwiches Plenty parking read more

Best run Starbucks I've ever visited. .. I drive from downtown SAC just for the vibe ! Very friendly team dynamic .. great leadership and GREAT coffee read more

No drive-thru at this location. Sometimes the baristas are quick and sometimes they are unable to multitask. Good thing about this location is they are always stocked with napkins, straws, cup holders, etc. Lots of parking in front. Good variety of pastries read more

This is my go-to Starbucks in the region. It's nice to see the same faces and learn a bit about them and have them remember me and what I like to order and for them to ask how I'm doing and make me feel welcome. It may not be the fanciest with all of the new stuff, but it's comfy. I like the inside and outside seating. My drinks are always absolutely perfect! Customer service is tops and that's what keeps me coming back. read more

This store is now definitely a hit or miss. My usual order is always made incorrectly and missing an inch or two of the drink itself every time I purchase it. I'm paying for a full Venti sized coffee that never seems to be full, & is made differently every single time I purchase it in the morning, & sometimes I even get asked how to make it. I purchase my $8 venti every day. Same exact order. I always order a venti. This has been my experience in the last 2 or 3 months. read more

Starbucks - Coffee & Tea Near Me - Sacramento, California

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Such a great staff. They greeted me when I entered and once I got my drink the barista asked me if I liked the way it looked and if not she would make me another one! Yes ma'am, you made it perfectly! It was delicious. What a great birthday reward. read more

I would honestly not stop here... it's a minute away from my job and I go here for a quick pick up.... I've had to use my own time from work because they decided to completely ignore my coffee order... which was a simple latte. Order was said to be ready at 9:44 this morning. And I showed up at 9:50.. my sandwich was ready and when I asked for my coffee they said sure coming up. So I waited 20 minutes for my coffee that was placed at 9:30... it's now ten and I've wasted time and energy here. NO ONE even apologized or tried to make it better when I asked for a refund.... They asked me 3 times what my order was and name... I can't believe it man... I worked food my entire life and as a supervisor I would have done everything to make it right. Especially for a regular. Honestly save your time and energy and just go to the gas stations near by for better stronger cheaper coffee read more

This Starbucks is close to work and most convenient. I just started coming in on a regular basis so I'm not too familiar with the staff yet, but I'm not feeling the love. Unlike my regular Starbucks in Elk Grove, I just don't feel welcomed here. Maybe it's cuz I'm still "new". I see them greet regulars more warmly. I have asked several different staff members about the new star system or an email I received and I never seem to get an answer. This is a regular occurrence at a lot of Starbucks locations, but at least at the other ones, they make an effort (or appear) to get an answer. Here, they just look at you blankly like you asked them to solve for X or something. read more

Starbucks - Pink drink with coconut water - Coffee & Tea Near Me - Sacramento, California

Best service I have experienced in a coffee shop. When you walk in you receive a warm greeting and nowbthey call me by my name. The team is efficient and friendly. My drink I made exactly how Iike it every time. See you guys tomorrow morning! read more

With so many businesses posting signs about masks but not enforcing them, it was nice to see the young lady at the counter today looking out for the health and safety of strangers, but she was able to stay kind and professional when he said it was ridiculous to wear a mask and then came in with a napkin strapped to his face. I wish I had her name but the Manager should be proud! She did a great job!! read more

I don't usually yelp larger entities like Starbucks franchise locations, but the staff here totally deserve a shout out! My office is close by and the afternoon caffeine fix is very necessary most days. The line isn't ever too bad, but If it's an off day and it's out the door, the staff make sure to quickly take your order way before you pay so your drink is ready to go by the time you walk over to the "pick up" area. The orders I put through the app are always made so quick, way before the estimated time and again, the staff are just so dang nice. Good job, Starbucks...well, at least this location. read more

I still love going to this Starbucks!! The people are super friendly, very quick to serve up your coffee with a smile!! Keep up the great work! Hugs!! read more

Doors locked. Everytime I come their closed. Says open till 10pm and its 8PM and their CLOSED. It's like this EVERY time. SO ANNOYING... waste of gas.. read more

Starbucks - Coffee & Tea Near Me - Sacramento, California

This place has definitely improved. Customer service is great. Staff is really nice. Better quality drink and consistent. read more

Starbucks - They can't even mix the matcha powder in. - Coffee & Tea Near Me - Sacramento, California

Amazing service! This morning I accidentally sent my drink order to another Starbucks location. I was confused as to why my order wasn't ready when I came in to pick my drinks up, as it always is. I asked the young girl passing out the drinks when my order would be ready and she couldn't find my order. I finally figured out what happened and she had the baristas make my drinks right away. Exceptional customer service, which makes me not want to go to any other Starbucks in the Natomas area. read more

I was hoping I would have my drink made correctly, but I assume he doesn't care or respect other people's wishes. when asking what they would like. And as I come in to get my order made correctly multiple employees look at me, with a ugly facial expression. Anthony was the one taking my order also. read more

Majority of my days start at Starbucks... & I love this location! This staff is the best: always friendly, consistent, and smiling. I've always gotten perfectly made drinks here. & personally, I've never seen another customer have to send their drinks back. This location is definitely a great way to start your day off. My favorite part is that they're personable with their customers. Like today, barista Andrew noticed I usually get a breakfast sandwich everyday and I didn't today. Though it's a small detail, it was kind of cool that he noticed! Sometimes the line here gets backed up due to it being in such a popular area, located right by a business park and conveniently next to I-5. But have patience because they truly whip these drinks out, and they're all working hard behind the counter. Note: There isn't a Drive thru. So I highly encourage using mobile order and using the back door to avoid the line! Thank you Kayla, Hailey, & Andrew (I think those are their names) for always having the best attitudes! The gal with the short braid is always great too!!! read more

Greatly improved service across the board. I have not had a negative experience here. They can handle the crazy busy mornings with relative ease. I am acknowledged now which was my complaint previously, I hated having to call or for someone to hand me my mobile order. I appreciate the hard work of the staff. read more

I love freshly brewed Starbucks coffee. This stop is on the way to my work. Every morning I come here for a cup of fresh, aromatic coffee. The True , Staff sometimes does strange things. once or twice a week I consistently get the wrong coffee that I ordered. If noticing this in the store, they change without problems. But if i drove off and did not check it - sadness. Once, instead of a fragrant cup of coffee, I arrived at work with a mug of some awfully stinking green liquid. I understand it was mocha instead of mocka. Anyway, I love Starbucks, it make my morning Avery day. read more

The weather is great so hanging outside at my first time here at this location. I know the brand well and am not disappointed with the iced green tea at all. Outdoor seating is perfect today. The bathrooms are clean, one of the side lights on one of the bathroom mirrors needs to be replace and the temperature inside the store is quite chilly. The barista was prompt to acknowledge my arrival and served my drink quickly. read more

New to the area. First Starbucks visit since I moved here. Four stars for the proximity of the location to my new place. The employees were so sweet and kind, they even hooked me up!! Even though my drink wasn't the best (Bday Cake Frappe) it was expected, this happens when you try new drinks. Sometimes you have to learn the hard way andddddd there's almost always a good reason why they are Seasonal drinks! Haha. read more

Starbucks - Hmmmm. It's Ok. Not my go to for sure. I believe it's seasonal for a reason too. - Coffee & Tea Near Me - Sacramento, California

This is the Starbucks closest to me, and it's always been great. The staff are awesome, and always make me kick-ass drinks, whether my mocha or hot chocolate with peppermint drinks when it's cold, or the sweetened tropical iced tea or iced peppermint mocha when the weather gets warmer. Plus, the new La Boulange pastry items are really good, so it's got that going for it as well :-) So, until we retire and finally move outta Tax-afornia, I'm gonna keep coming to this little gem of a Starbucks store! read more

Starbucks - A Turkey! - Coffee & Tea Near Me - Sacramento, California

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Usually this coffee shop is consistent... but the past week my usual venti blonde flat white has been nothing more than a grande in a vente cup with an inch of foam and an inch and a half if empty cup. If this person is new, train them. If they aren't new, train them. Dutch Brothers is opening a location across the street from me soon. Don't give me a reason to go there! read more

Starbucks - 10:00 a.m. 1/24 This should be a venti flat white... - Coffee & Tea Near Me - Sacramento, California

The young lady working was so awesome! She was friendly helpful just all around great. We talked about how she loves to decorate the food in the glass case. She was just a genuinely nice person. Wish there were more people like her in the world. Great job!! read more

Starbucks - Puppuccino for my dog! - Coffee & Tea Near Me - Sacramento, California

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This Starbucks is very busy in the morning, but the line moves fast! All the employees there are always work at a fast pace and very friendly. I ordered the grande strawberry acai with coconut water, Starbucks call its their PINK drink. I like my drinks a little sweeter so I added two pumps of classic. It taste delicious and the presentation looks great! It is very refreshing! read more

Starbucks - Strawberry Acari with coconut water - Coffee & Tea Near Me - Sacramento, California

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