Quality/Quantity - Got my usual tall. Atmosphere - Rarely a busy location. Which I prefer. But I really only come here when I am in the area. Or when I go to Raley's, which I do not go to often any more. Or when I go to the Shell station when coming back from Mt Rose, which I also do not go to often anymore. Plus I have cut back on Starbucks significantly. But you already know that since you are following. And saving $3+ a day actually makes a difference. Indoor and outdoor seating. In the summers, I used to have my meetings here outdoors because of the beautiful weather. Service - Overall good. Price - $3+. Owner Comment - Congrats on all your success since 1971 and being the largest coffeehouse chain in the world! #114 on the Fortune 500 list. As of 2024, 40,400+ stores. 1992 IPO. 2003 Acquired Seattle's Best Coffee. 2008 Loyalty card program. 2014 First Starbucks Reserve opened in Seattle. read more

Starbucks - 3/17/25 exterior, entrance & drive through - Coffee & Tea Near Me - Reno, Nevada

Sept19 5:45am girls are actually pretty rude and snappy and one is wearing a very political shirt expressing extreme ignorance and hate. Then hands me a device to swipe my own card, and ask for a $5 tip. Surprising interaction. I so sick of this tip crap too. Why is it even on here? I wanted to tip id tip but she didn't earn one. I come here a lot but Yelp as my witness I won't be again. read more

Poor customer service and unprofessional team. Disorganized location. All need to be re-trained and reminded that customers can see them being rude/unprofessional at their job. read more

Starbucks is always good. It's always expensive also. I didn't get any food just the coffee. The service is great they have my order correct the first time. I didn't go in on this visit, but the outside was nice and clean. It's just a Starbucks no big deal. read more

Starbucks - Coffee & Tea Near Me - Reno, Nevada

Coffee time! Saw this recipe on Pinterest a bit ago and saved it for lata! Sooo stinking yummm! We really enjoy this location at the Summit! Always really friendly here! Sat inside in somewhat of peace (with kids)! read more

It's always a good day with a Starbucks cup in hand. I worked in South Reno for quite sometime and this location was my go-to for my mid-day pick me ups. App ordering is my favorite and will probably be a Starbucks lifer due to their user friendly app. This is always one of our first stops on the way to our lake days with my kids in the Summer. We stop in this shopping center for bagel breakfast sandwiches, Starbucks, and Port of Subs on the way out. Not to mention any drinks or snacks we may want at this nearby Raleys. Ambiance is the same besides the ones in larger cities I've visited. read more

Starbucks - Coffee & Tea Near Me - Reno, Nevada

Horrible. Horribly understaffed with no customer service acumen. I can in to place an order for one drink, the he/him Ethan behind the counter asked whose drink I was waiting for and I told he/him that I was needing to place an order. He/him said he/him would be with me in just a minute, drive thru was waiting as well. During that time, another he/him approached the lady with the 4 kids next to me who arrived after me and proceeded to take her order first. After the 4 drinks, he/him Zac asked what he/him could get for me, I said "oh, are you ready to take my order now? I wasn't sure if it was a first come first serve or just whoever he felt like serving first?" He said, well, it's not like I could just push her out of the way and take your order, it's whoever is standing at the register.... Ok, thanks there he/him Zac, I'll have a small Caramel Ribbon Crunch. I say this so you'll remember me next time. I truly hope your store manager and AD find this and add some staff as well as some training to your daily routine. read more

Starbucks - Starbucks on Mt. Rose Highway - Coffee & Tea Near Me - Reno, Nevada

Good star bucks they even gave me a free cheddar sandwich and asking abt my day will b coming back here lowks

This is my favorite Starbucks as they have Sumatra Decaf for drip coffee. My order is generally in making before I am at the cash counter. Small but perfect Starbucks right next the fast chargers and close to my kidos school. Unbeatable customer service! read more

I have bought from here probably 20 times in the last couple months. I must be a slow learner because they screw my drink up more than 50% of the time. I love how the window person must remind me of the tip feature, why give a tip for a poorly made drink? The staff is not the friendliest either. read more

It's a little congested in the parking lot and I had never been here before but what a CUTE little Starbucks, I love it. I didn't buy anything here because I already had a coffee from another Starbucks down the road. I was meeting someone here for a little business meeting and we sat outside because of the pandemic. I was awaiting her arrival inside since it was our first cold day this fall/winter and I was observing the inside space and cleanliness. I will definitely come back here once things chill out for a quaint, cozy hang out in a lovely space. read more

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Waited 20 minutes for drink in drive thru because they took forever to serve car in front. They should pull slow orders off to the side.

It's a average Starbucks but Shanon is a god damn delight to be served by. Home girl was friendly, fast, and she even laughed at my stupid jokes. My wife says this location's apple macchiatos are always on point as well. 10/10 would shamelessly drink liquid diabetes here again. read more

This is the closest location to my home and the only one open when I leave for work. I am shocked that getting warm coffee at 5:30am is so hard. Every cup I order is Luke warm. They open at 5am - so I am not sure what the dilemma is. The wait when there is no one in line or the store at this time and yet I wait over 10 minute from order to payment is baffling as well. I typically leave a 3-5 dollar tip on a 2-3 dollar black coffee because if I want my change I will end up late to work waiting. 4 of the past 5 mornings (ACCURATE NUMBER) my coffee with 2 Splenda has been a coffee with cream and 15 sugars, a black coffee, a iced mocha, and always cold. Of course I don't take a sip until I'm 3 miles down the road so money blown daily. Not to mention Starbucks is usually some of the most polite and involved customer service personnel and yet I feel like I'm talking to Eeyore from Whinny the Pooh. read more

I stop at this location frequently before my commute to work. The servers are really nice and always have a smile on there face. On a particular morning I asked for a warm beverage that was typically served on ice. When I got to the window that they informed me they messed up the order and made it cold rather than hot. They asked me if I wanted to keep both drinks and I graciously accepted them. The inside of this location is a lot smaller than other Starbuck locations I have been to. They are always neat and organized and fully stocked on all the goods. Highly recommend this location :) read more

Starbucks - 11/2/18 Holiday drinks at starbucks ! - Coffee & Tea Near Me - Reno, Nevada

This is our go to Starbucks when on a walk. They are always so friendly and the drinks are on point. I love that they offer us a puppachino when they see our dog with us. Drive thru times are quick and service is friendly. read more

Paris made an Amazing Salted Caramel Cld Brew w extra Foam!! So delish.. Thank yoouuu & Nicole's customer Service was soo genuine Keep it up Ladies!! read more

Starbucks - Vt Slt Crm Cb Extra Foam Light Ice - Coffee & Tea Near Me - Reno, Nevada

We got Starbucks after I ate breakfast at the McDonald's close to it. I ordered a cinnamon coffee without whipped cream and we walked in when it was ready and it had whipped cream on it. Also when we walked in I got a hello from one worker. We picked up our order No thank you or have a good day or anything. read more

Simply put, it's the kind of speed and service you'd expect from a suburban Starbucks. The product is exactly the same as at any other of their gazillion locations. But what sets them apart is friendly faces and a better execution than your average Big Bean experience. I popped in twice over the course of a couple days while visiting some relatives in the area. The place was clean, the wait during the day was short and the staff seemed to have a handle on what they were doing. Even with cars lined up outside, it felt like they were giving the walk-in customers priority. It's always annoying when you walk into an empty Starbucks only to wait forever for a drink because there are a couple cars idling in the drive-thru. I especially liked the latte they made me. Way to get the most out of that foam! read more

Ordered a drink for pickup maybe 15mins ago and when I say they were cleaning the store, they were putting in work! Greeted me when I walked in as well. Thoroughly impressed. read more

Typically this is our go to Starbucks, but this time unfortunately, they had none of the items I wanted, and I ended leaving empty handed. My experience was made much worse when Courtney was very rude, and unfriendly. This is very disappointing, and I definitely hope changes are made. read more

It's Starbucks. I like Starbucks. Don't hate me! It's coffee and they have free wifi. I also earn lots of reward points because we buy it for brewing at home. This particular store is my usual stopping spot when I have to go south. The staff there is young, friendly and have been helpful in getting me started with going digital for cashing in my reward points. The coffee is the usual Starbucks coffee. I have come to depend on the consistency. The food items are OK. The breakfast sandwich is moderately healthy. All I can say is the Egg McMuffin has nothing to worry about. This particular store is very small, and can get crowded during busy commute times. I usually just get my treat to go, so the lack of indoor seating is not a huge minus. What bumps it up for me from an "OK just another Starbucks" 3 star rating is the staff. Over the last three years I have been stopping here, they have always been courteous, cheerful and friendly. I have also always gotten my order correct. That has to count for something. read more

I had a free drink clearly stated in the Starbucks app which they can see and acknowledged was there but their Internet at the store was so poor the app didn't work. At every other Starbucks they've simply given me the promotional drink. Here they refused my clearly available drink because the app wasn't functioning properly. Bad customer service. There's plenty of good Starbucks nearby, go to any other store read more

The Staff is friendly and helpful, that is the 2 stars. The "social distancing" is ridiculous. People are scattered all over the store. No clue who is in line or waiting. They encoutage online ording, but do not fill the orders as they come out. If you change your mind, they cannot refund your money. The store and the app are separate according to one of the baristas. Either this location needs more staff, or better organizational skills. No interest on coming back to this location till the pandemic guidelines are no longer in effect. read more

I work near this Starbucks and come often for coffee and drinks during lunch. I wish yelp allowed me to give three and a half stars because that is what I would award this Starbucks. Usually they're pretty good and pretty quick but they are a little pricier than other locations because (I believe) it is in a nicer area of town, Galena. I have never had a problem with customer service but today my drink was a little sloppy. I asked for whipped cream and maybe got half of it with some on the side. Like I said, usually they're really pretty good but I'm awarding three stars because of price and lack of attention to detail. Additionally the drive thru is a little hard to get in to. Also I have noticed a huge difference on prices of sandwiches and flatbreads. A pretty penny! The place is kept super clean and I love stopping in to sit down and get out of the office for a little while. Overall great service and quality was just a little hiccup today! read more

Starbucks - My newest addiction! Strawberry acai refresher with cream topped with whipped cream! Tastes like a strawberry cream pie! - Coffee & Tea Near Me - Reno, Nevada

Rude server. We are large group of people And the server was rude. Didn't appreciate her service. Never coming back at this place. read more

The supervisor was very rude I ordered a small butterscotch latte with almond milk and the past 30 times I've bought it they did not charge1 dollar to substitute almond milk for milk I asked nicely and explained and she was very sarcastic and rude read more

The people at that store need a refresher on how to make drinks every time I go there they mess up on my drink. They used to have a good crew there now they are all gone and this new crew need a lot of work. read more

This SBUX is great! Nice location (close to my office) and they have a drive through. Inside is small but warm and inviting store. Mornings can be busy here since there is a school right up the street and teachers are in line getting their coffee (had one yell at me to get out of the drive through line because she was in a hurry but thats Galena High School not this sbux). Highly recommended - they are one of the few SBUX I drink at frequently and they have NEVER gotten my drink wrong. read more

March 18, 2012 Sunday - a drink 14:15 PM 1 adult (aka just me) Atmosphere - 4 stars Food - 5 stars Service - 5 stars Background - I ended up here because the South Valley Library is closed on Sunday's. I understand budget cuts buy close the place on a Sunday. Okay that statement says I do not understand budget cuts. Atmosphere - Very clean small location but the problem is hard to work on the laptop with the very loud herds of skiers coming in after a day on the slopes. It is the very first Starbucks in Reno on the Mt. Rose highway. Food I went with just a cup of frou-frou coffee for me, as I can not stand plain black coffee. I had a tall Skinny Caramel Macchiato. It was really good, got to keep that girlie figure with the low calorie. Service - As you can tell I do not order coffees that much and they were paitent and help. I told them I wanted the low calorie version, no problem. Later as my computer was shutting down I looked and the pre-package coffee section looking for K-cups for my fiancé. I was promptly created by one of the employees who helped me look for the K-cups, after explained what they are. I normally find them at Target/WalMarts and grocery stores. Future - Sure if I am in the area and need a coffee or caffeine fix. read more

Starbucks - the counter & menu - Coffee & Tea Near Me - Reno, Nevada

Gabe and his friend (I think Kyle, who has been here for five years but didn't want Gabe to tell anyone that, sorry Kyle) were excellent. We were a particularly silly bunch and they handled our weird and delivered both a fantastic customer experience and delicious drinks & snacks. Especially considering the shortage of fresh bananas and only having smoothie bananas on hand. They were able to deliver an adequate smoothie experience with no issues. read more

This was a terrible experience. First we ordered our drinks and sat down. we saw them spill a drink on somebody else and all over the counter. they messed up 2/3 of our drinks and when i walked back in to ask if they could remake it, they said i would have to wait a "long time". we got our drinks finally and my daughters didn't even have flavor. the last two times we have come to this Starbucks they have messed up. i do not recommend. read more

I'm not a Starbucks regular, but sometimes, a girl's just gotta have a frappucino on that mountain drive up to Tahoe to keep her awake. I generally prefer to come in and order so I can order my drink, pay for it, then run to the loo or use the free wifi while It's being made. Multi-tasking Mode Complete! The staff here are super friendly and nice, which is a bonus. read more

I really love this location but the coffee has been pretty terrible lately. Just not mixed right. I order the same thing every single day and the coffee has just been so unbeliebly strong. Very disappointing. read more

DO NOT use mobile order. Once you paid for the items you are NOT their priority anymore. I waited nearly 25 min for my order (only 3 drinks) All the drive through and the inside people all got their orders before they worked on mine. As I said, once they got your money, they don't give a sh*t. This happened more than once. Worst service ever! read more

I stopped by this Starbucks a couple days ago to get my free drink from my rewards. Upon entering I was greeted with a friendly hello and I was glad to see no line. The food selection was the same as any other Starbucks and I got my drink after a slightly longer wait that usual. I ordered a venti caramel frap with two shots of expresso and extra caramel drizzle. The taste was fine but as I was walking to my car the drink ended up turning into a latte. There wasn't a lot of ice and I'm sure it didn't melt in the cold Reno weather. Overall, this place is a solid choice if you want a Starbucks drink. read more

Great location. And they have a DRIVE THRU. Starbuvks is consistent no matter where you go. I like this location due to its proximity to Mount Rose Ski Area. Enjoy. read more

Starbucks - Starbucks on 431 - Coffee & Tea Near Me - Reno, Nevada

They're always out of breakfast wraps and Protein Plates. Yack. Service is great, though! read more

Starbucks - Really? Close at 7pm on a Friday night? Big dumbies. - Coffee & Tea Near Me - Reno, Nevada

They've gotten my order wrong on multiple occasions. Wouldn't recommend going to this location.

After paying nearly $6 each for two Pumpkin Spice Lattes at the drive thru, I opened on to stir it to find that they underserved both by an inch! Won't be going to this Starbucks again. read more

Starbucks - Coffee & Tea Near Me - Reno, Nevada