Took the opportunity to try Dutch Brothers Coffee in Sparks, Nevada. Ordering is easy but using the drive thru took a lot of patience as most customers are not accustomed to manners (using cell phones) and the 2 lane merging did not make sense. Overall coffee wasn't bad, will use the walk up next time. read more

My husband and I go to this Dutch Bros almost every Sunday; today I was unimpressed. The gal that took our order in the drive through seemed very short and when our payment went through, she didn't offer us to leave a tip (which I always do a 20% tip when I order) and just told us we were behind a specific car and turned around and walked away. There were three people working inside and they were very busy. We waited about 5-7 minutes at the window before the coffee was given to us. The music they were playing inside was so loud that when the guy at the window asked my husband a question and he said he couldn't hear the response. I ordered a Lg FlapJack freeze made with white coffee. When I got the drink, I knew immediately it was wrong. It was too white. I tasted it and immediately knew they forgot all flavoring. It is quite literally blended white coffee and milk. Not what I ordered. I've never had issues with this Dutch Bros but today was unpleasant. I left a $4 cash tip at the window, the guy at the window saw my husband put the tip in the box and did not say anything (no thank you, nothing) and I honestly regret leaving a tip today. I work in customer service (grocery store), I understand when times get busy and employees get frustrated that things tend to slip. But completely forgetting all flavoring in a coffee order is unacceptable. The worker should have known by the color of the drink that something was wrong. Please do better Dutch Bros. read more

Dutch Bros Coffee - The coffee I received - Juice Bars & Smoothies Near Me - Sparks, Nevada

We have stopped each of the 3 days of our convention in town to this location. Every single time we've gotten great service. The drinks were hot and cold perfectly I need my coffee, it's cold here and no complaints. Helloo winter! Thank you for your kindness This is a great store read more

Dutch Bros Coffee - Time for a refill - Juice Bars & Smoothies Near Me - Sparks, Nevada

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I'm a chaos-wrangling mom leading a Girl Scout troop that hikes mountains, builds robots, and serves the community--and Dutch Bros Sparks (Pyramid & Greenbrae Dr) is how I survive it all. Specifically, JJ, the undisputed Queen of Customer Service and Smiles. JJ doesn't just hand you a drink--she hands you life itself in a cup. Rasberry Rebel? She's got it. Shark Attack Rebel? She makes it feel like a party. My daughter's Gemberry Iced Green Tea? JJ serves it up like it's liquid gold. She remembers faces, hypes up my girls, and somehow makes me feel like I don't look like I just crawled out of a campsite (even when I 100% do). The whole crew is awesome--fast, friendly, and full of good vibes--but JJ is in a league of her own. If customer service were an Olympic sport, she'd have a wall of gold medals and a sponsorship deal. And it's not just us she takes care of--my dog has declared Dutch Bros her personal happy place because they never forget her pup cup. One tail wag later, and we're all smiling. Thanks JJ (and the DB crew) for fueling our chaos with caffeine, kindness, and the best service in town. You're the reason this mom and her troop keep coming back! read more

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This is a fantastic Dutch location. My wife and I were in town for a convention at nearby GSR and were able to drive each day from our Airbnb to Dutch to the convention. Very convenient. Not too far from the freeway either. The broistas were always friendly and our drinks were always made correctly. We used the drive-thru each day except one. We tried the order ahead using the app and it worked flawlessly. By the time we drove over from where we were staying our drinks were ready. Our final day there was a merch day, and we were driving all the way home to Mesa, AZ in one fell swoop. We ordered four drinks for our trip and got 4 very cool color-changing vibe straws. This will forever be our go-to location when we visit Reno/Sparks. read more

I always enjoy coming to this Dutch Bros. The staff is extra friendly and very patient. I never know what to get because everything looks amazing so I usually ask the barista what their favorite is and they never disappoint! The vibe is always so positive and energetic, and the manager JJ is always on fire with her charisma enthusiasm. Definitely recommend this Dutch Bros if you're in the area! read more

Dutch Bros Coffee - Campfire drink and Shark Attack Rebel - Juice Bars & Smoothies Near Me - Sparks, Nevada

The coffee choices are fine with me. The prices are climbing but isn't it everywhere. Service was super quick. Not much ambiance in car line but the smiles I got are enough ambience on a super windy day. read more

Dutch Bros Coffee - Double Salted Caramel Protein Mocha HOT. Nevada sky - Juice Bars & Smoothies Near Me - Sparks, Nevada

Best Dutch Bros. This is the only one I'll go to even if im across town. I'll drive the extra just to go there. JoJo and her team are AMAZING!!!!! read more

Went on a Saturday and it was crowded. Lots of cars lined up in drive-thru so we decided to do the walk-up. (Keep in mind there is no indoor seating at any Dutch Bros). Despite being busy, the service was courteous and efficient. I ordered the Iced Hopscotch Zero Added Sugar Protein Mocha. It was very good and filling at 210 calories, 12g protein, and 5g fiber for the Small size. My friend had the Iced Annihilator which has espresso, chocolate macadamia nut and is made with half and half instead of milk. Also, very good. That said, there are so many drink options to choose from beyond coffee drinks, including energy drinks, matcha latte, matcha lemonade, boba, Dutch cocoa, chai, blended freeze, shakes, sparkling soda, Dutch sodas, flavored lemonades, various teas, and smoothies. Definitely enough options to have us return to try something new. read more

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The people here are super special. Great conversation, the utmost knowledge of their product. I've been lucky and caught two short lines, mostly because of my timing. Unfortunately, quality has gone way down hill and prices increased. This is in addition to them starting to charge tax. I was just charge nine dollars + for 2 drinks that looked like water with a touch of light tan (picture attached). Most expensive water I've ever bought. It was the same on our last visit so I'm afraid we are through here. 10/24 read more

Dutch Bros Coffee - Black unsweetened iced tea. 6 minutes after buying it. Can see right through the small area with no ice. - Juice Bars & Smoothies Near Me - Sparks, Nevada

Waited in the drive thru for 35 minutes and most of the workers were just laughing and talking. Won't be coming here again.

Amazing staff and drinks! They are very friendly. Great location. Highly recommend. Very clean. read more

Dutch Bros Coffee - Drinks - Juice Bars & Smoothies Near Me - Sparks, Nevada

I can not rave enough about the staff at this store!!! These are just a few of my favs!!! Simply adore them, they alway go above and beyond and always make my drink on point!!! read more

Dutch Bros Coffee - Kings and queens!!! The manger JJ is just amazing! Keep up the great work !!! - Juice Bars & Smoothies Near Me - Sparks, Nevada

Everytime I'm at this location the line is ridiculous and they are slow at getting drinks out

Unexpected find! A new Dutch Bros, just when I got a hankering for a delicious blended coffee drink as part of a relaxing weekend. Loads of cars and walk-ups and despite that, service was quick and accurate. Two lanes that take advantage of the space, so no circling around the block to try to get into line like the location across from the convention center. Great to see this new and beautiful building and landscaping in an area that needs some perking up. They open at 5am, so pretty much anybody can start their day by treating themselves! read more

Dutch Bros Coffee - New location! - Juice Bars & Smoothies Near Me - Sparks, Nevada

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This has become my favorite DB in Reno/Sparks. I always find it to be consistent, friendly, easy and just a little better experience than most coffee shops. Way to represent Sparks and Dutch Bros! read more

Dutch Bros Coffee - Juice Bars & Smoothies Near Me - Sparks, Nevada

Dutch Brothers normally is probably top two in my desire for consuming coffee at every waking hour. And I was greatful one so close to my has opened. This particular Dutch Brothers however is ungodly slow. Every time I've gone through the line for this one, I've spent 30 minutes at least in waiting. Today I spent nearly 50 minutes in line. I even left early to account for the wait. They accounted for the extra time I had and doubled down on the time they wanted to take. Dutch Brothers has delicious and cheaper than usual coffee comparatively, but this one, is not worth the dollar or two saved. read more

Today (Sunday) was very disappointing to me. I stop at this Dutch every evening before work. Tonight I was in line at 9:55 and the car in front of me sat and tralked to the girl in the window till 10:05 and when I dove up to the window and the girl was rude and said they where closed, before I could say anything she slammed the windows shut and walked away. I guess it's back to Starbucks it is. So sad read more

I may have been initially harsh. They trying their best and I just have a minor caffeine addiction. I gave this place another chance and it was way better. Sorry yall! read more

The girls always having some sort of drama inside and even outside where you order. The workers are usually arguing or starting stuff between each other it honestly seems like petty teenage stuff, it's uncomfortable every time I go and the workers have some sort of attitude more than half of the time. Keep your drama out of work, and don't be acting like fools in front of customers. It looks very unprofessional. They also have messed up on my drinks quite often. This is the worst location in the reno/sparks area by far with no doubt. read more

Love this Dutch Bros shop. Trinity rocks it! Always super friendly, makes me laugh, and is all around awesome. She makes sure her crew is having fun while getting it done. Great job! Shay read more

Dutch Bros Coffee - Juice Bars & Smoothies Near Me - Sparks, Nevada

Staff is cool. But man do they need to add flavor to the drinks. I ask for additional sweetener and even then they forget or just don't add it. Once they start to make better drinks, I will then change my review. read more

Actually the worst dutch bros in the Reno-Sparks area. There is almost always a line, they are kind of rude most of the time, but then take forever with other guests. Just today they skipped my car completely while waiting patiently in line: I do not mean oh someone cut me, No. No one took my order. The entire time I was in line they just skipped over my car so of course I was "holding up" the line because they never got my order. Horrible service, Horrible location. read more

Let me tell you about this Dutch Bros!!!! The friendliest staff and always the best vibes!! I get the same exact drink every single time and it is consistently SO good and tastes the exact same every time which makes me believe they are so careful with their portion sizes and measuring and all of that! The music choices always create for the most fun atmosphere, anywhere from 90s hip hop hits, to broadway sessions, to Disney classics!! I love Taylor and JJ so much!! Always the most positive energy and the sweetest smiles no matter when you go through! They light up the room and my mood is always lifted when I see them!! Aside from the rest of the amazing staff!! If you get a chance to meet them, you're welcome. I'll always prefer to come to this Dutch Bros over the others because vibes are truly 10/10!! read more

After waiting in line for 30 minutes, we were greeted at the window by a rude employee and then proceeded to watch the employees inside all talk to each other while we waited another 8 minutes for our 3 drinks. (one was literally just black coffee) read more

I would like to pass on some information. I visit your business and I visit Human Bean. Depends on where I am at the moment for which one of stop at. When I order an energy drink from Dutch Bros., the cup is filled clear to the top of the cup. It take some manipulation to get the straw in the cup. I mentioned this to a guy that was taking my order one time and he said "they have to, it comes from HQ". I know the method.....more ice, less product, more profit. I can get more product from Human Bean in their small drink than what I can get in Dutch's large drink. Keep in mind, consumers are not dumb by any means. read more

This was some of the best customer service I have had in a long while. Kiley, Trinity, and Master provided more than just my drink. They were able to guide me through some options for protein drinks , since I was looking for something after my workout. The drink I was able to get was a SF VANILLA LATTE ADD PROTEIN. It is flavorful and has 23g of protein in a medium sized beverage. The building and grounds is always clean and the inside is very well organized. Keep up the great work! read more

Dutch Bros Coffee - SF ICED Vanilla Protein Latte - Juice Bars & Smoothies Near Me - Sparks, Nevada

This location is amazing! My coffee always comes out quick and is made perfect. The staff is so sweet and always spark conversation with me. At first I was a little overwhelmed with the menu because there are so many items. However, the girl working the drive through stepped me through it and helped me pick out the best drink! I couldn't ask for a better experience. Definitely my go to now! My family now always asks me to bring them some too lol read more

Dutch Bros Coffee - Juice Bars & Smoothies Near Me - Sparks, Nevada

My favorite stand! They always make my day better with their energy. Never had a bad experience. Would recommend this location over any other! read more

This new location that wasn't here the last time I came. I'm from Northern California and to have one close by from where I'm visiting is a couple miles away is perfect. The last time I came to visit, the closest one was like almost 8 miles away. Yeah, big difference! lol When we arrived, I barely noticed any cars which isn't usual, but as we were in line, they were a comin'. There were 2 ladies outside and completely skipped our car, even with us yelling 'hey' trying to grab one of their attention. We failed at gaining their attention and had to order up front which was kind of annoying, because we had to wait for the ven longer. Other than that, I'm glad there's one close. read more

This location is not the best in Reno that's for sure. Every time I come through here, even if it's a small wait it ends up taking for ever. I've been coming to Dutch bros for 15 years and slowly but surely their customer service, quality of their drinks and their efficiency has gone down hill. Dutch bros as a whole has started taking away reward points every month if you don't use them. I'm not a drive through coffee person so when I go it's every once in a while and I slowly noticed I'd have less points every time I go in. The only reason I'll go to Dutch again is if someone gives me a gift card. Mostly every company these days as a reward system and I don't know of any of them that ever take points away from their customers. Way to go Dutch Bros. read more

After 5 hours on the road, I needed a large iced coffee to get me through theast hour and a half of our drive. Dutch Bros to the rescue!! I used the online order in the app, which I usually do not use out of habit. We arrived a few minutes early which was not an issue. Our drinks were almost done when we arrived. Trinity was VERY pleasant and had us on our way in no time at all. My daughter enjoyed the taste of her iced mocha, she downed it before we left the parking lot!! read more

I was excited to get Dutch And I saw a short line so didn't expect a long wait But the employee taking the orders was chatting with the car in front of me for 15 mins Another coworker runs out to the same car to chat with her Then shortly after the employee proceeded to take 2 cars on the other lane that got there after me. And then that same car takes another 5 mins at the window and chats there too Very upset with the experience No apology for the delay just asked for our Order. that employee was very inconsiderate. Very unprofessional. read more

I placed a pickup order and I still waited 40 minutes to get my drink. The person at the window rolled her eyes at every customer that walked up. read more

Always great customer service & wonderful dessert in a cup Sadly because everyone loves Dutch Bros it's always very busy, But they do a good job at getting you your drink as quick as possible! read more

Worst Dutch bros in Reno-Sparks area. Their drive thru line is so unorganized that 3 people that pulled in after me were helped first. Will not be coming back to this one. The one on pyramid highway is probably the best one I've been to. read more

Everytime i see this coffee place ofcourse i get excited. Maybe because the bay area doesn't have it yet! It never fails me because i love coffee. read more

Trinity took our order and she was awesome 10/10 recommend. I also highly recommend the peach cobbler shake

Trinity was absolutely amazing! She split up the order for us and was very nice :) She got all the orders right and gave us our pins!

I went today for the pin drop and Trinity took our order for the drive thru she was awesome. Super friendly caring and nice. Thanks for making the wait worth it! She needs a spa day read more