I came in for my usual and ended up laughing hysterically Cody / Derek had agreat sense of humor…read morereal people person. If I'm in the area I'll definitely stop by again

On my recent trip to Fernley, we stopped at Starbucks. We were shocked walking in the door at how…read moremany employees there were. Walked up to the counter, waited to be served for a while. The inside of the store was pretty empty, as far as people go. As we were looking around we see items on a tray individually wrapped and thawing out, notice wrappers all over the floors, trash is dirty, the self serve area for sugar and cream was dirty, the tables were dirty, the store was just dirty. Our order was simple, with customizations, still simple. Venti vanilla latte extra hot, add toasted coconut syrup. Chai tea, extra hot no classic add toasted coconut syrup. The order came, decently quick and was wrong. The drink was barely warm and was missing toasted coconut syrup and was made with coconut milk. Simple fix. We stepped outside and enjoyed the outdoor seating. A few moments later, my son appeared out of nowhere and walked up on us. We forgot he had our location and joined us. He asked us what we thought of this Starbucks and asked for an honest opinion. I stated what I stated above. I interrupted and asked him if he wanted a cup of coffee before heading back to work. "Mom I don't have it in me to wait 30-45 minutes to get my drink and it'll be wrong anyways, where I'm going there's a Starbucks there, I'll grab my drink, thank you though," was his reply. Fell inline with what we were thinking for our mid day cup. We carried on an entire conversation about how this is the MOST STAFFED and THE DIRTIEST SB we had all ever seen! It was shocking. Drink was fixed, we carried on with our day, but decided to skip coffee there the next morning and drove to Reno to get our coffee instead since we were heading that way. Will I return: NO.. glad my son moved into Reno! Have had great customer service all over Fernley, with one other exception.. so happy he has a few SB's that are staffed, very clean, and get the orders correct where he moved.

Steve's Homemade Ice Cream is FANTASTIC! He deserves a ten star rating and not just a five! My…read morefamily and I have been getting ice cream at Steve's since 2012 and have never been disappointed. I love his one scoop Sundae with butter pecan ice cream, drenched in hot fudge, caramel, strawberries and whipped cream. His ice cream parlor is always immaculately clean. Steve seems to have a great rapport with his employees, joking around with them and helping their skills, confidence, and work ethic grow. Judging by his demeanor and conversations I have overheard, I know Steve truly cares about his staffs' present and future endeavors in life. Steve's Homemade Ice Cream has the best ice cream and is a very family friendly ice cream parlor. Thank you Steve and all his staff from 2012-2026 and beyond!

My favorite little ice cream parlor. I absolutely love the feel, its like an old school little ice…read morecream parlor that my family loves! The staff is always great and Steve is always working in the trenches with his staff! He knows people by name. We really enjoy going to Steve's!

Such a delicious variety of amazing donuts! Crullers, fritters, buttermilk... my favorite are their…read moreblueberry cake donuts. It's a bright, beautiful shop with a fantastic display of their confections. Shaved ice is just another reason to stop in! Always cheerful and willing to help with ideas and suggestions too!

I stop in frequently to get donuts to take to work and service is always great, donuts are…read moreexcellent, and the red bull drinks are really good too. I do wish they had coffee though!

Always very clean and topping look fresh. We go here often and are never disappointed.read more

I'm just leaving yogurt beach in Fernley, Nevada what wonderful staff they have! And the yogurt…read moreand all the toppings- it's the place to go! Very very polite staff thank you :-)

After a long day of trucking and 2 minutes of drive time left I stopped at pilot because I had 2…read moreshower credits... I expected it to be like every other bangy rushed cleaned truck shop shower but NOPE! It was so clean and the towels were brand new!!! The walls and the shower was spotless. I was so taken aback the sink , the toilet EVERYTHING was clean! I was in shower 6. I just had to leave a review THANK YOU to the person/people who cleaned so perfectly!

Our experience here was about what you expect at a Pilot Travel Center. You know that if it wasn't…read morethat memorable, it met the expectations. People remember the bad, and they remember the highlights of an experience. The things that made them "feel" something. Here's a few Points: 1. The Cashier was super friendly, and she tried to be witty and add some humor into each customers experience 10/10 for the positive attitude 2. The bathrooms weren't the cleanest of our stops, but also weren't the worst. They were overall functional and fully stocked We grabbed some breakfast burritos after using the restroom and fueling up and continued on our journey.

We found this place through Harvest Hosts, and stayed in their parking lot overnight in our…read moremotorhome. They were open in the afternoon the day we arrived. We wanted to try their craft brews as well as sample their menu. They had seating in the main bar area with a stage in the corner for "Open Mic" entertainment. There was a side room with pool tables also. We sat in the main bar area, but not at the bar. My husband and I ordered the chicken wings with fries and the Kinda Cuban Sandwich with chips to split between us. We also tried a few of their beers. The chicken wings were large and crispy. They had a four sauces available on the table to use with your meals. I preferred the sweeter BBQ sauce and my husband liked the more spicy and savory options. All were good and worked well with our order. The Cuban sandwich was a panini style and tasted very good. The staff was very friendly and helpful with our questions on the menu, beers, and Harvest Host requirements. This was a good stop on our trip.

Fernley water is not filtered very well but here they use a reverse osmosis system and it makes me…read morefeel a bit better when drinking beer from Fernley. Got a flight here and the beers are all very different and full of flavor. The brewer really knows what he's doing. Not only is there quality H2O here but also a sarsaparilla beverage for the non alchy homies. If you're hungry there's some paninis paired with chips. Some seasonal beers on the board but it's definitely a small batch brewery. Exactly what Fernley has always needed. Might have to stop in with some friends and play some pool next time. Trivia nights are Thursdays at 7pm!

I'm not much of a fast food eater, however every so often, in times of need and with no time to sit…read moredown and eat, they definitely come in handy. I happened to be near McDonald's and noticed there were no waits or long lines, so I decided to grab a quick bite. The representative over the speaker was very pleasant, clear, and professional. Once I pulled up to the cashier window, I realized he was also the person who took my order -- and again, he was personable, welcoming, and genuinely kind. I made sure to let him know he was one of the better interactions I've had at this location. I usually try to avoid this McDonald's because of the lack of customer care I've experienced in the past, so I felt Osvy deserved recognition. He's a great representation of customer service and should definitely work the window more often. Per usual, they had me park and wait for the food, but Aspen was also very pleasant and actually thanked me -- which sadly seems rare nowadays. Usually team members just hand you the food and walk away. Overall, today was one of the better experiences I've had at this location. Great job, Osvy and Aspen!

Once again, these guys left something out of my order. Every time we go there, we have to go back…read morefor something. This place is ridiculous, and their employees are jokes.

It's disappointing when you visit a place often enough to notice how inconsistent the service can…read morebe. I also find it frustrating to receive different responses from staff and to have takeout packaging vary from one visit to the next. I almost always order the same thing because they truly have the best taco salad. When I order it to go, I always request extra salsa and sour cream. However, the experience seems to vary each time--sometimes I receive pico de gallo, sometimes salsa, and sometimes neither of the items I asked for. I've also noticed that ordering late in the evening usually goes smoothly. The morning, afternoon, and early evening shifts seem to be where the experience is less consistent. At times, I hesitate before placing an order because I wonder whether it will be worth dealing with missing items again. It may seem like a small issue, but when it happens repeatedly, it becomes frustrating. Consistency matters, especially for loyal customers. I hope management can address these issues so every guest receives the same level of service, regardless of the time of day. On this particular night, Rogelio was very helpful in assisting the new cashier/server, Sydney. I also appreciate Sophie, who stepped in towards the end and helped keep things running smoothly. Sydney remained calm throughout, and even though she was obviously new, she was still pleasant and did a good job.

I ordered a BLT and it had to be the worst BLT of my life. 1…read moreslice of tomato, 1 soggy piece of lettuce, and 1 small piece of bacon. I also asked for my bread not to be toasted, one half of my sandwich was toasted while on the other half the top piece was toasted and the other wasn't. I didnt ask for anything extra except the toasted bread part yet half of my sandwich didn't have any mayo and the other half had a quarter of the bread covered with barely any mayo. Now the potatoes. They were burnt, and the bell peppers and onions were either black or raw. The huckleberry lemoned was amazing and my waiter was really friendly.

Combination of 3 visits Taco salad visit - 2 food and…read moreservice Steak visit - 4 food and 3 service September specials - 4 food and 5 service This was my first time trying their taco salad, and unfortunately, it was extremely disappointing. I understand that many local restaurants use prepackaged ingredients, but I didn't expect to find tough lettuce stalks, broccoli, and other leftover vegetable pieces mixed throughout--almost as if they were added to make the salad look fuller. When I asked the waitress about it, she replied, "Yeah, they throw everything in there--sorry." If that's how the taco salad is prepared, it should be disclosed on the menu. We also ordered a ribeye and another steak. While this isn't a steakhouse, the cuts were decent for this type of restaurant. Since I already had a discount, my concern wasn't the cost or a refund--it was the responsibility to let customers know what they're being served. Unfortunately, the salad ruined my appetite. We later returned and had a much better experience. Abbi and Cassandra were pleasant, and Deven provided excellent service. Despite the restaurant being extremely busy, he remained calm, attentive, and apologetic about even minor delays. We also enjoyed the house-made soup and tried the September specials. Overall, this was by far the best of our three visits. Great job by Deven (5 stars)--he was a breath of fresh air--and both hosts communicated well. (Also 5 stars)

My late parents always told me that some of the best food comes out of the casinos. Since they…read moreloved visiting Reno (primarily for gambling purposes), they always got an amazing prime rib or lobster dinner for a very affordable price. This takes me to the city of Fernley, NV (about 30 minutes east of Reno) where I had the opportunity in trying out "Ranch House Restaurant". This restaurant is adjacent to the "Silverado Casino" which is only a small handful of operating casinos in the Fernley area. We were both very hungry as we ventured through South Lake Tahoe, Carson City, and Virginia City, our appetite grew as the evening went on. After checking into our nearby hotel (which was luckily 1/3 mile from here) and getting washed up, we made it to the restaurant at around 7:15pm on Friday 6/19/2026. Upon entry, the interior layout looks straight out of the 1970's complete with posh booth seating, wood panels, and brick walls in a very spacious dining area. This is quite reminiscent of the old school casino restaurants in the more prominent Reno casino restaurants; mainly Silver Legacy and Nugget. Once seated, we were given two menus and requested an iced water (for myself) and a Diet Coke (for her). One minor drawback which could be a make it or break it for many is that the internal temperature of this restaurant was quite cold. My guess is that it was only around 66°F so if you plan to dine-in, come dressed accordingly! I will say that the menu is quite extensive with ton of options to choose from. This includes appetizers, all-day breakfast, soups, salads, sandwiches, burgers, and a lot of excellent entrée choices. After making my way through the entire menu of options, I settled with the "Grilled Salmon" entrée (priced at $18.99). This consisted of a house salad, a 6 oz. filet drizzled with balsamic glaze, steamed veggies (mainly zucchini and squash), and I opted for a baked potato (that came with butter & sour cream). She chose their "Old Fashioned Cheeseburger" (priced at $12.99) which came with lettuce, tomato, pickle, & onion on a brioche bun. She opted for cheddar as her choice of cheese and the burger came with a side of seasoned steak fries. Total time took roughly 15 minutes from when we placed our orders to when we received our food. I will say this; the food here is quite delicious. My salmon was a very thick cut and at less than $20 for a salad and full entrée, you absolutely get your moneys worth. The veggies had excellent texture while my baked potato was piping hot. This isn't a 5-star dining experience with a very no-frills atmosphere but it is your above average casino food that is eerily similar to other restaurants that are adjacent to casinos that I've dined at over the decades. Our waitress, Cassandra was very polite and professional while the ambiance, price, and food was definitely above average. My rating for "Ranch House Restaurant" in Fernley, NV is a respectable four stars.

Been here over 50 times!!! Without a doubt - best…read morebreakfast/lunch/brunch, best service, best MIMOSAS and BLOODY MARY's anywhere - especially in Fernley!!! The food is SUPER FRESH! Everything cooked to order. Have never had a bad meal, never had bad service. Joshua and Sarah are very attentive servers. I've been to Squeeze In in South Reno, Sparks,Truckee and Fernley. Our favorite breakfast & brunch place bar none!!!

Don't bother. You're better off driving to Gerlach and eating at Bruno's or at the Denny's less…read morethan a mile away. Service, friendly but slooowww. There were only 3 tables when we arrived and only one other table when we left. Food arrived to the table cold after a nearly 40 minute wait. And one order was the wrong entree. Coffee, undrinkable. Staff response, oh there's only one cook in the kitchen. This was a huge disappointment, especially with a bill over $60 for two breakfasts, two coffee and one mimosa.