It's fine; it's like every other Starbucks. But if you're wise, you put it into your SatNav and this is a great place to park and exit the large mall! read more

The two women that served me were very kind and were patient with me when I wasn't logged into my rewards program so I couldn't pay. And the shots of the drink that were on the counter were very good and they said I could have as many as I wanted best Starbucks I've been too. read more

Starbucks - Drink came out good too. - Coffee & Tea Near Me - Raleigh, North Carolina

Tucked away in a cup-de-sac away from the food court, this Starbucks gives the appearance of a sidewalk cafe with everything but actual sunshine. Tables and umbrellas outside welcome you in, where the typical Starbucks features await. The staff is always pleasant, and they are fast and accurate in taking and preparing your order. I usually get the sous vide egg bites, which, while pricey, are pure keto protein and fat! With mobile ordering through the app, my order is almost always waiting for me when I arrive. While I do wish there was less emphasis on single-use plastics, this is a corporate thing, and not the fault of this particular store. They learn pretty quickly if you don't want the green stopper in your coffee, or prefer not to have a plastic fork for your food. Just ask, and they're happy to oblige. And, even Nikkei some places, they won't toss out the item they have in their hand when you ask them not to waste a bag or fork or whatever. read more

Starbucks - Sure, you're safe and warm/cool despite the weather, but the trompe d'oeil on the far wall makes you think otherwise. - Coffee & Tea Near Me - Raleigh, North Carolina

THE BIG: Super, super crowded Starbucks. There is always a line here. Located inside Crabtree Valley Mall, right next to Sears on the second floor. Decent space inside with a weird long hallway. THE BLACK AND WHITE: I think they need to revamp the line efficiency of this Starbucks, or maybe go into a bigger space because the line is ridiculous. I remember the first time coming in the line and had to wait for 10 minutes to grab my simple order. After shopping for an hour, I came back and waited for 20 minutes to get another simple order... Granted the line was a bit longer...but wow, I feel if you're trying to maximize revenue, you want to get people in and out as fast as possible. Regardless of my line troubles, the interior is really nice and has four outside tables... in the mall lol. THE FINAL BAMBOO: I'm pretty basic when it comes to my starbucks, I get the tall pike for $2.92 every and all the time. read more

Starbucks - Baristas - Coffee & Tea Near Me - Raleigh, North Carolina

Very nice location for a mall. Does have outdoor seating as well as inside. Outdoor is in a parking lot.

I think this is the ideal Starbucks to bring your laptop and do work. Thats exactly what I did. It is big enough where you wont feel like everyone is on top of each other. You obviously can get food and drinks. On your lunch break you can walk around the mall and even head to the food court. Every indoor table has an outlet. I love that there is outdoor seating, although there are no outlets outside. It was a nice quiet vibe and the music was also nice. read more

Customer service is seriously lacking. To set the scene, there were 2 people in line so no rush. The young man taking orders (can't tell you his name because he didn't have a name badge on but he was wearing a straw hat) didn't know anything about the drinks and didn't have the sense to ask a co-worker. He just kept repeating "so what can I get for you?" A new employee that isn't quite knowledgeable yet is understandable. One who doesn't have sense enough to ask any of the 5 co-workers milling about when a customer is inquiring about a new item on the menu, not so much. Customer service 101: if you don't know, be polite and ask the customer to give you a moment while you find someone who does. read more

I'd love to say that Starbucks is Starbucks, and once you've had one you've had them all... however that JUST isn't the case. I'm no Starbucks junkie or anything but I know all Starbucks are NOT created equally! That's said this location, albeit convenient since it is conveniently located with direct access to a mall the it is set back away from everything. Even the mall entrance is set back kinda away from everything. The staff, while friendly enough I suppose, when given some feedback on a drink that was made with beans there was no sense of remorse or care. I wasn't looking for a free drink, just someone to say "hey I'm sorry for making it like that" or "I understand your concern". Given that I go to Starbucks on regular basis I was hoping to be treated a bit more like a regular at this location. When I go to other Starbucks I get a "family" kinda feel, and it's gets me all warm and fuzzy! This one left me feeling just like Covid-19 was still present!! And no one wants that!!! read more

Starbucks - Ordering - Coffee & Tea Near Me - Raleigh, North Carolina

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nice enough people , but every time I get a coffee, I have more coffee grounds than actual coffee.

The worst Starbucks in Raleigh. It's always dirty and packed out the door with people because they're so slow. We went in two weeks ago and it was the most nasty store I've ever been in. They had at least five employees working and yet it took upwards of ten minutes to make our drink and the store was falling apart. Contacted their customer service and got a canned "we're sorry, we'll let them know" response with no offer to make it right. Won't be back to this location again. read more

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When I walked in Starbucks, I told awhile to look at the menu. So I stood and look at the menu and the barista was like next because I was the only one in line. Also I let everyone else go first when people came in because I didn't want to hold up the line. Finally I got back in line went to place my order and the guy seem impatient with me. He kept tapping the cashier monitor and like anything anything else and looking around. It's not like I don't know what I want. I'm telling him and he's just not paying attention. So I raised my voice a little louder so he can hear because he was like what did you say. So I ordered the pink drink and I noticed that they gave me more ice compare to the drink. Here is a picture of my cup after I finish the drink. That's a ridiculous amount of ice. Don't recommend this Starbucks at all. read more

Starbucks - Coffee & Tea Near Me - Raleigh, North Carolina

This Starbucks has a very nice friendly staff. I made my order and I think they had it ready in less than 10 minutes. Every time I have visit here, my experience have been really good. Keep up the good work guys. read more

This Starbucks is always busy but they move the line extremely well The team is upbeat and friendly and gets your order right every time Perfect if you had planned on being at the mall anyways Sometimes not so perfect if you just want to run in and out for your coffee (obviously because of the parking) Overall it's a great Starbucks read more

I came here craving an iced caramel latte because I had these in Boston, and I got them all the time from my dining hall in college. It's my turn to place my order after waiting for the one person in front of me to finish hers. There was basically no line, and this place was not busy at all around the time that I went. It was on a Tuesday around 4pm. I order an "iced caramel latte," and they already put in the size of the drink without me telling them what size that I want. They must down grande (medium). I thought that was sort of weird but though nothing of it. They also did not take down my name, which I assumed was from there being no line of people wanting to order their drinks. The total came to be about $5. This was ridiculous.. I am able to buy a MEDIUM iced caramel latte at Dunkin' Donuts for only $3. AND the medium at dunkin' donuts is soooooo much larger than the one from Starbucks. The one from Dunkin' Donuts tastes soooo much better anyways. tl;dr: Starbucks is a waste of money ($5 for medium). Go to Dunkin' Donuts ($3 for medium AND much bigger AND tastes better) read more

Starbucks - Iced caramel latte grande. Dunkin donuts is much better and cheaper - Coffee & Tea Near Me - Raleigh, North Carolina

I always come after work to order a mocha frappuccino, however lately the quality its getting worse and worse. Sometimes its liquidity, not enough syrup, it doesnt taste like it used to, and the service is horrible. There was a girl that work there she would make it and i love it. Never had an issue. The quality was great but recently the service and quality has gone gone downhill. read more

Came here to meet someone on a Sunday morning. Busier than I expected since the mall was closed. It took quite a few minutes to get my order. The spinach and feta breakfast wrap came out fresh and hot. We were able to get seating for two right outside the store. Enjoyable experience other than the really long line. read more

I don't often come to this location to drink coffee. Only when I am nearby and have a hankering for a pumpkin spice latte or something with gingerbread in the title. Nothing super great nor super bad about it other than I find it very difficult to fork over that amount of money for what is a small amount of grinds, a dollop or two of cream and roughly 8 ounces of water. But.... damn them, it just smells and tastes so good. read more

as Iwas waiting for my friend to join me at this Starbucks, I heard a worker apologize to a customer for embarrassing her. As she left and he walked away I then heard him, in a sneering nasty voice, say to the woman at the cash register, I apologized to her to which the woman at the register laughed and rolled her eyes. Gonna push this one up the ladder. Her name is Frankie read more

Love this Starbucks. The staff here have always been nice through the years that I have been coming here and working at Crabtree I have seen them come and go but I always have a pleasurable experience when I do come. Everyone there is awesome and it can get busy at times. I wish it was closer to T-mobile/ Macy's end but still beats where it use to be when Crabtree turned Ruby Tuesday's Into North face. read more

Yes, they are busy all of the time but I would assume that is because it is at the mall! They do have both registers open most of the time and a couple of people making the drinks so for being as busy as they are they do keep things moving along pretty quickly. The wait could be a lot worse! you can tell they are trying to get you in and out and I appreciate that. read more

I love this Starbucks. They're always fast with my favorite ice coffee and my green tea latte. The reason for the four stars is due to the customer service. read more

Got a tall double choclatey chip frappucino but might of well have asked for crushed ice with whip cream on top because that's what it tastes like. Such a waste for $4.26. read more

The staff at Glenwood and Peace are great. Super kind, attentive and friendly.

Wow, ordered my food and coffee, waiting to pickup when a fight broke out between two women. I feel for the father who quickly led his young daughter out! No place seems safe... read more

I asked for a grande organic coffee. They are supposed to ring it up then make it via French press. Instead she first pretended like she didn't know they have organic coffee. Then I got a lecture about how after they put it through the grinder, it gets mixed with the other coffee and its no longer organic. I told her I understood and I still want what I ordered. She lectured me again then huffed her way through making it. She was so upset by my request that she spilled coffee grounds all over the place. Just a ridiculous experience. read more

I always come to this location, and have never had any issues until today. Everyone is normally super nice. Both the guy working the counter and the girl making the drinks were rude and hesitant to greet me, although no other customers were present. He rushed to finish ringing me up at the register without letting me finish my order and both seemed irritated with me after having to change something to my drink. Unpleasant encounter all around. read more

I went here for just an cold brew iced coffee and the guy working the register was very rude to the guest in front of me. He really didn't seem to like his job very much and just made the experience horrible. read more