came here around 12:20 pm, the drive thru line was long (about 7 cars in front of me) but waited 9 mins in it, this location only has drive thru and a walk up window to order from, the customer service was friendly, my entire order was correct and my sandwich was hot and yummy, the drive thru entrance is kinda hidden but it's on the very right side as soon as you turn in, i have 0 complaints about this location read more

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This is my go to Starbucks. They are always on point and never fail me when it comes to my drink order. Everyone is always so nice and helpful. Love when they leave you a cute note in your cup. Thank you guys. read more

Since there are two bathrooms, make one of them for public use for your customers, you can even add a must buy something to use policy.

Love the staff at this location! They work so well together you can tell everyone is happy to be there. My drinks are always made correctly and quickly. read more

This is a Starbucks drive through or walk-up. Came at 3:30pm on a Friday, drive through line was long, and decided to order at window: Stood there for 5 minutes before anyone answered the window. Then told that they were not taking walk up orders, only mobile orders or drive through. Even though in standing right there, you'll take a my mobile order but not just take it at the window? Poor customer service at this location. read more

This Starbucks is basically a drive thru. Small but gets the job done. They are kinda slow thou. Got my favorite iced latte with 3 pumps caramel, 2 pumps vanilla and caramel drizzle. read more

Starbucks - Menu - Coffee & Tea Near Me - Phoenix, Arizona

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This location is right off of the i-17 and Thomas exit. They are a small location with high traffic. This is my go-to spot since it is right by work! They have a walk-up window and a small and crowded parking lot. Wait times at a Starbucks here I'd say are average; definitely not the stand for you if you are in a rush. Mobile orders are on point. Service is awesome here read more

Starbucks - a chalkboard sign in front of a coffee shop - Coffee & Tea Near Me - Phoenix, Arizona

If zero stars was an option it would be zero stars. We waited over 30 minutes for a mobile order . Workers saw us waiting at the window and did not assist. We had to go through the drive through to get our order. Once we received our orders there was a long hair in our drinks and we had to return all of them. Very horrible experience. Skip this location if possible!!!!!!! read more

Basically a drive through but good outdoor seating. Second visit in two days as I visit friend here this weekend. No indoor seating in this location but it is next to my hotel. This is a nice place to relaxing with a friend or book as the weather is nice most of the time. The road noise of the highway and major surrounding streets is not too bad. And the music is loud to hear but not overpowering. As I have been sitting here twice for a few hours, I notice that about 1 out of every 20 cars turn into the small parking area instead of the intended drive through. The sign is confusing and I might have made the same mistake turning right instead of straight ahead a bit more and then left. Tight to back out but haven't seen too close a scrape. read more

Starbucks - Teavana Shaken Iced Green Tea - Coffee & Tea Near Me - Phoenix, Arizona

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Went here for a small coffee just one went to pay with card they add their own tips to your order so you have to pay them a tip it's fine if you ask I have no problem but adding it to the order and not wanting to take it off this place is terrible never coming here again read more

The service was outstanding!!! We made our mobile order at the wrong starbucks so we explain to the Barista and show our receipt. She was so nice and helpful. We didn't had to drive all the way to where we had place the order. And the drinks where delicious! Thank you read more

Starbucks - Caffe Misto - Coffee & Tea Near Me - Phoenix, Arizona

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I walked up to the window and asked if I could purchase a gift card and they said no, only thru the drive-thru. I thought that was odd and pointless. read more

Herb was so kind and had great vibes! He made the start of our road trip really positive read more

Starbucks - Drinks! - Coffee & Tea Near Me - Phoenix, Arizona

Please retrain your baristas correct Starbucks standards. I do not pay $7+ to have my order double batched with someone else's. Save yourself money and a headache and go to the Dunkin down the street. They are so nice there read more

This is the 5th time that I try coming to this location and their staff always choose to close early at 7:35pm. It's ridiculous how their closing time is at 8pm and they refuse to take in a few more customers 20 minutes before closing time. The person in charge really needs to address this issue. read more

Waited in the drive-thru for 15 minutes. When I got to the window had to wait again, because they gave my drink to someone else

NO ORDER AHEAD , No Ordering at the front. No sign letting you know they are not taking orders. This Starbucks will make you late every time. Not blaming staff. Management get it together. read more

What can I say it's a Starbucks I love it I love it I love it I love the new mango dragon fruit refresher I always get it awesome taste yummy. And then to top it off I get a free reward so I get it for free by. So I get it for free I don't know why I put bye. read more

Starbucks - In line, hot day! - Coffee & Tea Near Me - Phoenix, Arizona

They just remodeled this Starbucks so this is my first time going back since they have opened again and every-time I had been before my order was always wrong the quality of drinks is just bad. So I decided to give them another try they were not busy and there was only 1 person in front of me and my order was still wrong... I wouldn't recommend just save the time and go to a different Starbucks read more

This Starbucks has terrible customer service. Standing behind only 3 cars and having to wait 20 minutes is one thing, but the least you can do is apologize. Customer service is everything. Then also found out after they gave us the wrong milk. read more

I've gone to this location for years and not always pleased with it as traffic, staffing and local events could have an effect. Today we did brunch with the family and was served by Cheryl. She was a pleasure to have as our server. She made great suggestions, made sure we had what we needed and didn't hesitate to make sure we got the best value in what we ordered. I'd say we would love to be served by the staff here today, everyone was on top of it! read more

Cup of heavy whipping cream with a touch of coffee, is what I was given. I do not recommend.

Terrible service and they take forever. Go to any other Starbucks. Workers were not helpful

This is my location of choice since it is on my way to work. I start my shift at 5am and like a nice cup of coffee to start my day, like anyone else, but for the past two or three weeks, this location has gone down hill and over the edge. I am not sure if there was a change in management or crew but to get one simple hot cup of coffee it takes ten+ minutes in the drive thru, I ask for Splenda in my coffee, which they miss and on top of that, they give me spoiled cream to go with it on the side, if you don't believe me the pictures speak for themselves, one thing is for sure I won't be returning to this location as long as they have that "selfie with my apron on because I am a barista" crew there. So disappointed! read more

Starbucks - Chunky creamer - Coffee & Tea Near Me - Phoenix, Arizona

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Probably the most disappointing experience I have had in regards to customer service. The wait was extremely long. Worse than morning rush hour long. This was Saturday 2/29 at 3 pm. 2 people ahead of me and not sure what took so long by it waited a good 15 minutes in the drive thru. When I reached the window there was no apology offered from the barista. No pleasant greeting, no pleasant goodbye. I had to be the one to tell her to have a good day. She just was not having it. Would not return to this location. read more

Worst Starbucks ever! Employees are VERY slow and standing around. Not nice or friendly They can't comprehend a simple order and put it in wrong every time I go. They are in serious need of a manager that knows what i means to be a starbucks. There are standards. read more

Update: 2-16-18 Seems like not a lot has changed. Sometimes I get friendly people at the walk up window when I pick up my mobile order, sometimes not. Therein lies the problem. Mobile orders. They really have a terrible system for dealing with those. Sometimes they haven't even started mine when I get there and the slip is just lying there waiting for someone to pick it up. I usually have to wait to pick it up because no one checks the pickup window and there is usually someone ordering at the walk up window. So I'm frequently standing there staring at my drink kind of willing it to float up, over, and out the window to me quite a while before someone finally looks over and sees me there. Today was the worst experience I've had there though. I got there a few minutes after placing my mobile order. There were several people in line at the window. Only two cars in the parking lot and maybe two cars waiting to order in the drive through. My drink was not made. So, apparently someone was waiting for an 8 drink plus food and that made them call a halt to filling mobile orders. All the people in line got to place their order and have it delivered to them, the drive thru kept getting serviced, and I was late to work because I had to wait 15 minutes for my dang iced tea. It's an ICED TEA! It's practically already made. Seriously. This is probably the last strike for them. I regularly boycott this location and I think it's time to do that again. So much poor service. read more

Brekfest samdwhiches suk. N while at the window saw this dude making a strawberry drink n drop srawberries on counter instead of grabbing new ones he put them the drink without wearing gloves n mask hanging half off his face I know from when i work in fast food if preparing n e thing with food u gota have gloves especially now. read more

Starbucks - Bacon and egg gooda Personally i dont its worth the almost 4 bucks shud of went to micky d's cheaper n better tasting . - Coffee & Tea Near Me - Phoenix, Arizona

I love Starbucks but today at the one inside of target I got the worst drink ever. Extra hot pumpkin spice chai tea is what I ordered and I got some over whipped creamed medium drink and I'd already left the store and could it go back. First pumpkin drink of the season so disappointed didn't even finish it almost threw up. read more

I was here earlier today and the service I received was not great. I'm a partner at Starbucks and I know it can be stressful but the guy at the window was rude to my mom. He handed her a cup that was smothered in caramel drizzle and when my mom asked for a few napkins they guy looked at her and the cup and just said "oh yeah I know" and handed her a ball of napkins. The line was short and they did not see at all busy so I think they could have at least wiped the cup down and not have been rude about us asking for napkins for something that was not in our control. read more

We got are order made to the T how we asked for it for the first time I gave the Hispanic girl a high five I didn't get her name but I'd like to say thank you very much Very good services thank you read more

Starbucks - Best made coffee - Coffee & Tea Near Me - Phoenix, Arizona

The girls here are always nice and friendly! drinks are always great, the cup sizes have definitely changed and get smaller every year but that's not their fault. read more

This Starbucks has two options to order. Either you go through the drive-through or you walk up to the window. There was no sign saying that the walk up window was closed (which if the window is operational it shouldn't be closed just cause someone decides they don't want to take orders from there) The drive-through line was very long, so I walked up to the window and I waited, The baristas continue to look at me and continue to not open the window or anything. After almost 10 minutes of standing in the summer heat, they finally finally open the window And decided after 10 minutes to let me know they're not taking orders from the window for absolutely no reason, and there was no sign stating that. The lady at the window was extremely rude and she did not even know why they were not taking orders at the window and she didn't know why there wasn't a sign. She was completely clueless and rude., I usually get Starbucks, but decided to go to Dunkin instead. read more

HORRIBLE!!! My drinks almost half way!!! Plus they look super messy!! I always give them a 2nd l,3rd and 4th chance BUT they always mess up on something! Honestly I have up on this Starbucks! read more

Starbucks - Pumpkin spice latte - Coffee & Tea Near Me - Phoenix, Arizona

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Who ever the young lady is taking orders in the drive thru, she's very rude and sarcastic. I asked for a cup with ice for my can spritzer and she literally laughed. I think she also drank the rest of my coffee. I really wish I could give them a zero read more

Starbucks - Your service sucks - Coffee & Tea Near Me - Phoenix, Arizona

I've been to quite a few Starbucks and this one is probably the worse in my opinion. Not one issue but several with my order. The meat and cheese on the ham and cheese baguette was all clumped in the middle and on one side and the bread hard as a brick. Drinks were not filled all the way and the new lime coconut "bar" was a tiny bite size nugget (ok so that might not be their fault but everything else is). Will not be going to this location again which is not an issue because there are so many in town. read more

this has to be the worst starbucks in Az. line was til the road and had been in line for 40 minutes for two drinks that were right there and the lady was just on her phone, no one there was working together and had a fast pace even when seeing the line and all the customers upset. really disappointing , respectfully, doesn't deserve no tips whatsoever read more

Starbucks - Coffee & Tea Near Me - Phoenix, Arizona

They don't take orders where you walk up, which that's fine but when you want to place an order on the app they're literally out of stock on everything but if you go thru the drive thru they have everything. read more

Got to Starbucks at 7:55 and went to order and a male said that they were closed. They close at 8 and the cars before us got there drinks. UNACCEPTABLE BULLSHIT I WANT MY PINKITY DRINKITY read more

OMG! This is the first Starbucks that has actually hooked me up with lots of caramel when I've asked for it. I've been to 5 different Starbucks in Phoenix always asking them for extra caramel for my fraps, and they be giving me the coffees looking like if I asked them for the least amount of caramel. If they keep on hooking me up as much as they did today, ima come here everyday. R.I.P my bank account(YOLO CARAMEL IS HELLA BOMB.) read more