THE WORST STARBUCKS EVER! no wonder the employees are organizing a union. the manager is so lazy and never there, overworks the employees and is very disorganized and disrespectful. older white lady that works there is super slow and doesn't know how to make drinks. starbucks is very much going down hill and no one is doing anything after a $9 drink. read more

This is the best starbucks in town! Everyone is super friendly and are very quick to make sure your order is out in a timely manner. This starbucks is out of my way but it is well worth the drive. Bree has to be the best batista in town. She always greets customers with a smile and treats everyone like a friend. I can't recommend this starbucks more! read more

This Starbucks was so welcoming this morning! I walked in and they all yelled good morning, it honestly lifted my mood. Nothing like great customer service, especially at 8 am when everyone is tired! read more

They don't follow their business hours! I was aware the new business hours are 7:30 on Saturday here but I showed up at 7:10 for a refresher not even coffee and they were closed might as well close at 7 if you wanna start your weekend earlier read more

I just had to up this Starbucks one more star because the surly dude who works there isn't half as bad as I previously described him. He is just who he is... a little curt, but also kind of funny in a Joe Pesci-kind-of-way. And, I am thrilled to say that I L-O-V-E their seasonal Carmel Apple Spice drink! It is delicious! But, in all honesty, I still can't give any Starbucks more than three stars. Yes, I go there for an occasional mocha or seasonal drink, but they are soooo overpriced, and their coffee is just not that great. The hype of Starbucks bothers me, but I'm a sucker for branding, so I guess I'm a hypocrite. Oh well. read more

This is my neighborhood Starbucks|This is where ishhh gets done|Coffee|Netbook|StockMarket|Applying to Gradschool| Barista of the Store goes to BEN. Ben is a burly man full of smiles and very productive in his craft. Seems like an honest hard worker. Knows my drink, so I don't have say it...which isn't that confusing. I have met a few other 'istas...they seem nice and genuine. As in anyplace, you go long enough and your relationship with the establishment grows to a deeper relaxation and realization. Still miss my most favorite cafe on the west coast...Albina Press in PORTLAND, OR. I'll be seeing you soon friend once the rain gets done. This places makes LUX look like the little red headed step child....with no soul. R\_ Note: If you like sitting outside, like most the people that come to this location....you will have to insert you alpha male ego to boost a table. May the best coffee drinking, liberal minded, pacifist win! that would be a joke to watch... read more

Being a Washington State girl, I am obligated to love Starbucks. And I do for the most part. I think I love the IDEA of Starbucks more than the actual coffee. I love their story and the history of the company. I love the green straws. It is branding at its finest and since I am in Marketing...blah, blah, blah. I am missing locally owned and operated corner coffee stands. I cannot believe these are not popular here in Phoenix. The drinks are usually much better, cheaper, and most offer punch cards to earn a free drink. Anyhow, this Starbucks is kitty-corner from my office...sweet! The staff is friendly and funny-ish. I'm sure I will know all of their names in no time at all. read more

Awesome Barista's! Fast and friendly service! Graet Lattes read more

Starbucks - Coffee & Tea Near Me - Phoenix, Arizona

Clean, fast, friendly! What more could you want? Minus a point for the location. I had to dodge 3 random people aimlessly walking/riding bikes around the parking lot. It's a while lot of the kind of people who aimlessly wander the Fry's parking lot next door. It's right next to a light rail stop in a shady part of town. Aaaaand I forgot to ask for my drink cold...they didn't ask but I don't have the heart to ask for it to be different because the lady was so nice. Thankful for a good hazelnut macchiato near by. read more

My husband and I were out and about and like so many pregnant women, with only a couple weeks left to go, I found myself with the sudden urge to use the bathroom. We stopped into a Starbucks on 7th ave and Camelback in Phoenix and noticed that they had keypad locks on the bathroom doors. I waddled up to the counter and asked the barista if I could please have the code for the ladies room. He asked if I was going to buy something because he could only give me the code if I made a purchase. I replied that I'm pregnant and need to use the bathroom now. He again repeated that I would have to purchase something. I glared at him and walked away to my husband and told him that I was denied access. Understandably, this upset Brad who marched right over to the Starbucks employee and in a forceful tone again stated that I am pregnant and should be granted use of the bathroom. They went back and forth for a moment, all the while the employee repeating that toilet access comes with a purchase. Finally Brad put his credit card on the counter and said, "Charge me for whatever and give me the code!". To this, the barista said no and refused to sell him anything, insisting instead that we leave and go to the Fry's down the street and use their facilities. A woman in line behind Brad who had been witnessing this bathroom denial insanity said that she was about to be making a purchase and asked for the code. The unrelenting employee refused and instead told my husband that if he didn't leave, he would be calling the police. At this point, Brad realized that my urge was becoming urgent so we left and used the bathroom at a much more accepting Subway next door. I don't know if there is any civil or federal code that permits access of a toilet to a pregnant women in the state of Arizona, but there should be extenuating circumstances regardless. Especially when there is no signage stating that the bathrooms are for customers only. I have never experience anything like this in my life. To unapologetically deny a very pregnant woman the use of a bathroom is wrong. This male barista exhibited a total lack of compassion and understanding, not to mention zero common scence. I hope that other pregnant women never have to experience this kind of embarrassment. read more

Accidentally handed the cashier a $50 instead of a $20. She gives me 8 five dollar bills in change. I ask if I could change them to 2 twenties. She had to check with her manager. She comes back one minute later and tells me it can't be done. It seems to me that the manager was just too lazy to get up and come open the register for me. PATHETIC SERVICE!!! read more

This Starbucks is one of the Valley's best. I've been to many many Starbucks in the Valley, buck Zach, Zach and the Amazing staff here on Missouri and 7th Ave are knowledgeable, courteous, and kind. Great place to stop off and enjoy a tasty hot or cold beverage. Smiles. read more

Starbucks - Coffee & Tea Near Me - Phoenix, Arizona

this is a bright spot in a dismal area of Phoenix. The staff was nice and service is good. WiFi is free and it provided for a decent place to work for a bit. read more

How do you not add nutmeg to the top of the pumpkin cream cold brew? It is essential!!! One star..

Slowest. Starbucks. Ever. Consistently. Very frustrating location. Better to head down the road to the next Starbucks, or, better yet, support local businesses! read more

Really good staff here. They treat their regular customers as friends, as is the Starbucks way. If the indoor decor is ever updated, that will be a plus. Update 12-1-16: Indoor completely updated with a much better feel now. read more

This is one of the slowest Starbucks I've ever been to. I'm going on 5 minutes waiting for a cup of ice. Apparently that also has to be made in order of all the drinks. Cashier looks hungover and the only time she's smiling is when she's talking to the other baristas. As soon as a customer walks up she looks like she just rolled out of bed. There's 5 baristas back there. You would think things would be moving a little faster. Going on 7 minutes now. read more

I mean, it's a Starbucks. So, on the one hand, it's the same old thing. On the other hand, you know what you're getting is a reliably consistent product. This Starbucks, though, is near and dear to my heart as it's just a hop and a skip away from the house I lived in for four years. I have spent more time at this particular Starbucks than I'd like to admit. It's got a decent sized seating area on the inside and a large patio area to enjoy those sunny Phoenician days. The lighting is perfect for working and reading - not too glum, not too bright. The baristas here have always been friendly and super courteous, and attractive to boot. Go, enjoy, and let the shop know I'll be back. read more

Love Love Starbucks,however was a bit upset when I ordered the limited time only frappe "the Crystal Ball."On the Starbucks website Starbucks claims you will get " 1 of 3 candy gems that tell u ur future???" My friend and I drank half of the frappe making sure we weren't eating anything such as a jem? But when we got home we dumped out our frappes to see if we could really find the jems, to our disappointment me and my best friend both didn't have one gem in ours??? Very Disappointed! We both got frappes? read more

This Starbucks is fantastic! Due to the excellent customer service from the manager Michelle!!!!!

It seems like my drink is always a different price when I come here! Yesterday I got a venti and it was cheaper then the grande exact same drink today! They have messed up multiple drinks of mine, including using milk instead of a milk alternative (I can't have milk/milk products) sometime the employees are super friendly and sometimes they are super rude! If I am paying depending on what I order $4-8 for a drink I would like it to be right and the same price each time I come in. read more

There are two Starbucks on 7th Avenue a block away from each other, while the other one is closer to me I go out of my way to go to this one. Every single staff member is friendly and happy. read more

I popped by this Starbucks because I wanted a scone. I appreciated that the calorie count was posted. Since I last had a Starbucks scone, they've changed the shape of their scones and the barista warmed it up without asking me. I don't like warm scones. I like their old scones better - at room temperature. read more

They remodeled the place and pushed the drive-thru so they have more time to prep but this place is slow and the cup is always dirty or the lid is wonky. The only thing I do like is the workers seem out of it so no chatty convos to further ruin the morning. I always fall for the short yet slow line and regret my choice after I pull out of the driveway. No mo' read more

This Starbucks get worse each time we try and give them another chance since we live in the area. Just this morning, myself and 4 other customers all had their orders made incorrectly. The young man making drinks got an attitude with the lady before me because it was the second time HE made her drink wrong. Second time! The younger staff were more interested in talking about the young man's friend who got locked out her house from being too wasted the night before. When I finally received my order, we had 1 incorrect drink, 1 completely wrong drink and the middle of the sausage sandwich was still frozen. The same young man again was irritated I asked him to correct the drink mistakes. There didn't seem to be a manger on duty as another frustrated customer requested to speak to one. This location really needs to get it together. This is too prime of a location for such a lack of customer service. read more

I read a few other unhappy reviews and have to echo them. It is so often bad we have to believe the mismanagement there lives up to its connotation. We are not even talking the hours when the other Starbucks in the area are backed up around the block. I had seen this Starbucks had shorter lines, but unfortunately the reason was rhe service was amazingly bad. Incorrect drink doesn't begin to explain this situation. My last Venti, Carmel Frappuccino, light, no whip, which was purchased by a friend was prime example. From what I can surmise, whip was still added. They emptied out a third of my order trying to remove whip, finally resorting to scooping 2/3's of it out but not replacing the coffee. In the midst of these problems the use of the blender to mix the drink was neglected. My drink came with a flat slice ice almost as tall as the drink itself, along with a couple of regular looking cubes of ice. Tried calling to speak with management, but after awhile decided they were at least smart enough to avoid answering the phone and dealing with the complaints. read more

It's Starbucks, I mean they all are pretty much the same..unless you are this Starbucks. If you have no where to be, love standing around, waiting, waiting, waiting, and waiting some more, you are in luck! Oh and you get to repeat your order as if it's the baristas first day each time. Unfortunately for me, it's the closest to my house. They recently remodeled, it looks the same to me. Ugh...I'm bored even writing this review. read more

We came in at about 10 til close to order some hot chocolates. Pastries were all already packed up for the evening. There were trays of pastries in plastic baggies out on trays, but we were told they were not for sale. Drinks were okay, but seemed watered down somehow. One of the hot chocolates was too hot to drink immediately, although the others were fine. One of the employees let us know upon receiving our drinks that they were closing in 5 minutes. At 9pm he said rather loudly to a fellow employee that it was 9pm. They seemed way to eager to close up and we were disappointed that pastries were already packed up. If they close earlier than 9pm or are not offering their full menu til close, they ought to post that on Yelp so customers can choose another more welcoming location. I have never been made to feel unwelcome in a Starbucks like this. read more

Arrived this morning around 645am asked for hot white mocha and bacon Gouda breakfast sandwich. After 10 min the girl gave me my drink but was sitting in drive thru window for 5 min before she realized it was for carry out. It was slightly cold and tasted nowhere near a white mocha. When i asked where my sandwich was a young lady said she was tossing in oven now. 5 more minutes goes by she gives me the bag and I go my merry way. By the time I reach my destination 5min later. Sandwich is cold as ice it was never even heated just tossed in a bag. The store had 5 to 6 people working at the time and I know that this store gets busy but the mgr (girl) was scolding a guy on what he should be doing. Sorry this will be the last time i waste my hard earned money on a lousy store. read more

I went to the Starbucks at 5344 N 7th Ave in Phoenix to meet a friend. We decided to sit outside to sit outside on the patio. Boisterous, loud, rude, childish behaviors are adjectives that come to mind for describing this location. I thought I was in a Junior High cafeteria. I will never meet anyone at a Starbucks again it was that rowdy. Frankly, I have nixed suggestions to meet their after the incident. I don't know if it is this one location that is so unprofessional and lacking in any kind of adult behavior and I happened to catch the bad day but it totally turned me off of every returning. read more

Don't know if they changed their hours recently, but I've gone through the drive through around 5:15 am twice in the last week and no one takes my order. I see people inside setting up but nothing for the drive through. Never have problems when I get something in the afternoon. But I'll go somewhere else in the morning from now on. read more

Fast efficient - great Starbucks. Drive though too busy. people Get out of your cars and sit down and relax with some coffee!!!

Do NOT go here. The baristas are extremely rude and lack even an iota of customer service understanding. For as much money as these locations rake in, they shouldn't be limiting bathroom use to anyone, let alone pregnant women who urgently need to go. Worse yet, they will refuse to sell you coffee just to make sure you can't use their bathroom. Unbelievable. You would think that a place that sells highly caffeinated beverages would understand that people need to pee. Evidently this place doesn't. Don't go here. Take your business to another coffee shop that doesn't have their toilet privileges locked down like Fort Knox and forces customers to beg to go pee after drinking their overpriced coffee. read more

This SBucks location is like a satellite office for me and my peers. The ambiance is always great. It's rarely overcrowded. And, the staff is great. read more

Slow, discombobulated, poorly laid out inside (serving the drive thru requires going back and forth thru narrow area where inside customers are being served from). read more

This Starbucks Coffee near 44th Street and Thomas is one I go to occasionally. The thing about Starbucks is if you go to one, you've been to pretty much all of them. I used to be a former partner too, so I know the deal. read more

Starbucks is Starbucks is Starbucks all the world 'round. Know what you will get. Know they will spell your name wrong and the coffee will taste like it always does. Love the app where you can pay and tip w/o using cash or card. Also love love love the Cool Lime Refresher green coffee drink for after yoga - yummy. They give you what you want, what you expect and do it in an efficient and friendly manner. They are mighty tasty too. I will always go back. Can't help myself. They were one of the first chain coffees and you get used to a certain flavor and taste. Starbucks always delivers. Drive thru is a bit of a pain in the ass though and slows down the whole bean process. I prefer to go in, hear the music, smell the coffee and see them make my order. read more

The line is never that long! But i miss ordering the black tea with peach syrup. No longer has syrups anymore.

Super friendly staff, and the drive thru is very speedy ! They are always stocked with plenty of muffins and sandwiches !

Friendly and fast service and Nick is my favorite Startender as he makes the best vanilla frapp. Great job to all the workers for dealing with all the good and the bad customers read more