The team at this Starbucks went above and beyond for this out of towner who had just finished visiting a local Philly museum. They were so friendly to me and my kiddo and it really just takes an extra minute to show that extra kindness and care. I just wish I would've gotten the name of our barista. Hearts to you Philly! read more

Starbucks - Coffee & Tea Near Me - Philadelphia, Pennsylvania

Friendly staff. Consistent Starbucks branding and vibes. Small store. Seats 10 people only, space for maybe 30 ppl to stand and wait for their drinks (loosely). Enough outlets for maybe 12-16 devices only at the seats looking out the windows. Drinks were made reasonably quickly. Very hard workers behind the counter. Just wish the storefront was larger. Merch wall was well-stocked and organized. Restroom required PIN to enter. read more

Parking is almost non-existent. I'd suggest placing a mobile order if you intend on going so that you can run in and grab your items; or illegally park in Target at your own risk. Drink orders were made to order and were done pretty quick. Space inside is pretty small but there is some space to work. read more

I recently moved to Brewerytown and searched for a coffee shop and Starbucks is my first choice but this one is exceptional. Seriously everyone in here is friendly. Yeah employees and patrons. I always have a moment to connect with the baristas it customers. The quality of coffee is superb!!!! We all have our special java concoction and mines is a tough balancing act since I like my C.Cap a little dry. It's been made to perfection here. The environment is quaint and the air is clean. I know. How do I know. Well because it's always fresh and seems well ventilated. The coffee is overwhelming so you could do work in the space without feeling consumed with aromas. The location is great too and it's not far from where I live. Technically I could walk but then I wouldn't get my coffee as quick...so I drive for the read more

Starbucks - Venti Caramel Cap dry! It's perfect too - Coffee & Tea Near Me - Philadelphia, Pennsylvania

I normally love Starbucks. I arrive and was greeted by a very nice person. They took my order at this point there where two people in front of me. I ordered the new shaken with sunshine. After I placed my order 4 more customers place their order. Then things went south. Those four people received their orders before me. The person who handled my order with cup in her hand decided to stand around and do nothing for over 20min. I walked over to see if my order was place in the pick up area and it was not. The person then decided to complete my order. She placed it, did not call my name, did not acknowledge my existence and actually started to fill other orders! Not cool! read more

Always go to this Starbucks for my coffee and it never disappoints. They're super quick and the coffees are always made consistently. Def recommend read more

Thks Starbucks location is keeping great safety measurements and protocol. The staff, generally, wear masks along with the customers who are suggested to wearing it. There is hand sanitizer around for use. I mainly order using their mobile app, which I've seen it to be pretty efficient. During peak times, orders might delayed a bit but I haven't waited for more then say 5-7 times for my order. I think it's fairly quick. Thank you to Starbucks and the staff at this location. read more

How is a coffee shop closed on Wednesday mornings? Are they purposely trying to help their competition by causing me to go elsewhere? read more

This is by far the worst Starbucks customer service that I've received. Since I was in a hurry, I ordered 2 banana loaves & 1 pumpkin loaf, NOT warmed. The cashier even repeated & asked, "NOT warmed?"...in which, I replied, "Yes." In the decades that I've been going to Starbucks (nationally), the cashier would then put my pastry in a bag (since it's NOT warmed) & happily I would go. Unfortunately, not in this case. The cashier kept on ringing up other customers & would just look at me. I then asked the person prepping the food if he could please just put my order in my bag. He replied, "Please go to the end of the counter until your order is ready." My order was right next to him. The time it took for him to respond could have been time for him to put it in the bag. The cashier also told me to go to the end of the counter. These employees had no intention of providing good customer service. I left my order even though I paid for it. In the future, I will not give a tip until the service is complete. In fact, I will never return to this Starbucks. This bad experience is worth 0 stars. My order would have been a satisfactory snack to eat while we drove to our 11:00 AM appointment. We were hungry but thank goodness we were excited seeing my daughter in all the wedding gowns, we forgot about it. The day ended on a good note but I will not let bad customer service slide. Note to Starbucks Executives and Human Resource: Please train your employees properly in regard to customer service. Thank you. read more

Staff are friendly but the espresso has been tasting burnt recently. Been trying to avoid as much as possible but when I do stop by after a target run every time it keeps coming out the same :/ the food tastes great and love that the mobile order says when the order is ready. read more

This is my local Starbucks and I've seen it all. They've clearly gone through management changes in the past couple years, and I have to say they're always getting better! Example: they just moved the milk/sugar station (what is that even called??) closer to the door, and for the first time in months it was fully clean and stocked! So they're definitely paying attention and trying to give the best experience possible. I typically mobile order from this location in the mornings, and they usually have a pretty short prep time. This is perfect since I can order on my way down from my apartment in the elevator, drive over, park in the 20-minute spots just up the street, grab my mobile order, and head to work. My orders are always accurate, and the only problem I've run into is when they're out of sous vide egg bites (low carb woot!) - this has happened several times, though not recently, and usually they're on top of checking so when I arrive they can substitute something else for me. It's unfortunate they can't respond via the app, but this is a corporate Starbucks issue that has nothing to do with this store. read more

Jeff is awesome. Super busy but he nailed everything. He was very personable with every customer. Thank you!

This particular Starbucks on 8th and Walnut Streets in Philadelphia had a particularly cheerful and helpful staff.

The environment is very nice and cozy. The food was tasty and warm. They were out of a cake pop flavor which was kind of disappointing because it is only 10 in the morning. read more

Worst service and rudest baristas in the city. Will never step foot in another Starbucks again because of this location.

hewwo dis starbucks is weally nice and clean the staff are fwiendly the pwink dwink is also the best dwink read more

Starbucks - pink drink - Coffee & Tea Near Me - Philadelphia, Pennsylvania

They were understaffed and overwhelmed. They handled it as well as they could. My drink was alright. A little water-down tasting. But I was just glad for a cold beverage on a hot day and some free wifi. read more

Every time I go in here, the baristas are friendly & my drink is always correct. What more can you ask from a Starbucks?

It blows my mind how major businesses monopolize cities. What is the point of having a stand-alone Starbucks, and having a Starbucks 367ft. (I googled it) away inside Target? Super crowded and they don't keep up with the cleanliness of the bathroom. It seems like they continue to construct more of these throughout the city, yet they are the size of a pea. Terrible! read more

Starbucks - Coffee & Tea Near Me - Philadelphia, Pennsylvania

Was sassed by the staff on multiple occasions. I work near here so I continued giving this place a chance until today, when I was told that my online order "didnt go through" after about a nearly 45 minute wait. Will not be coming back here :( read more

I've been coming to this Starbucks for awhile now and for the most part, it has always been a pleasant experience. I decided to get a matcha latte today and to my disappointment, there were still huge clumps in it as pictured. I don't blame the barista entirely because perhaps, she was not trained to properly make sure the powder is all dissolved when making this drink...She was kind enough to shake the drink for me again when I asked but it did not help much. There were still clumps in every sip. If I wanted solids in my beverage, I would've gotten bubble tea. Maybe invest in matcha whisk? Or train employees to make powder-based drinks differently? read more

Starbucks - Coffee & Tea Near Me - Philadelphia, Pennsylvania

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The staff has the music so loud they cannot hear their customers without screaming. It's a freaking madhouse.

Not allowing people to use the restroom even though it is working is kind of ridiculous, staff are unpleasant and unprofessional

Happy New Year! It's the fist day of 2018 and I'm very grateful for this Starbucks. The staff Rob, Christopher, and Ashina were very friendly. They kicked off the new year with somewhat of a rude customer (I'm sure that person had their reasons for being a bit rude), but they handled it very gracefully! It's tough starting off the first day of your new year having to listen to customer complaints, but thank you for being open on New Years and being patient and gracious to that customer. You guys are awesome! read more

Clean, well organized, slightly cramped interior with quality service that makes a pretty solid hibiscus refresher. read more

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This location is a little small so unless you come during off hours, I wouldn't come here to do work. Overall though, it seemed like an average Starbucks. I did ask for whipped cream on my drink, yet they handed me one without it. I would have liked to see more attention to detail, but the staff were all very pleasant and professional. I ordered a matcha green tea frappuccino, and it was refreshing without being too sweet. read more

I get my daily coffee from here, and I'm glad that I do. The staff is very personable and welcoming, and their store is very decked out for holidays and special occasions. Like any other Starbucks, they're busy, but they handle rushes and large crowds very well (especially under the pressure of cranky middle aged men and women throwing a fuss over coffee beans). If you're in the area and interested, get some coffee here! read more

If this place didn't sell Starbucks products and have the Starbucks logo all over the place, I'd confuse it for a local, neighborhood coffee shop. The building itself is pretty small and there isn't much seating space, but it's cozy. It's my place for a coffee treat so I'm not sure what's like during the work rush, but I've never had to wait too long to place my order or receive my drink. The sugar area is always clean. Not sure how this place will hold up once all the new Granary residents are moved in and there's a whole new set of foot traffic, but for now it's a pleasant experience. read more

This is the Starbucks right near the Whole foods and it's fine. Gets crowded during peak hours and the staff is pleasant enough. Smaller floorplan. read more

Got the salted caramel mocha with blonde espresso and skim milk. Delicious! I just wish they'd fill the cup a bit more, I feel kinda cheated when it's not up to the brim. I also wonder if maybe they dont make them hot enough? read more

Starbucks Hot chocolate puts dunkin donuts and all of those just add water packets to shame. i also enjoyed the iced lemon pound cake, the prices are kinda steep but worth it for the quality. read more

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EDIT: one summer later... was always able to get my BECs (thanks for stocking), and with far fewer sweetened iced coffees this year. But the wait here is still hit or miss even when it's not busy. Unfortunately this is the closest Starbucks to my office. But the service always seems to be slower when there's no line, last summer half of my unsweetened iced coffee were served to me with sweetener, I sometimes get grandes when I ordered ventis. And the most infuriating thing is that they hide the green plastic top stoppers away from the rest of the creamers and sweeteners and stirrers. (You know if people could see he green sticks and knew to use them as stirrers and stoppers you'd save money on stirrers, right?) But the last straw was today, when once again they ran out of bacon, egg, and Gouda sandwiches before 11am. This happened often enough before they started this $5 special, but now that they can't seem to figure out how to order enough product to keep up with the demand they have encouraged, I can never get the one item I always used to go there to get. This Starbucks never fails to disappoint me. read more

This is very small and tidy Starbucks but is in the heart of the downtown which is walking distance. Take a away . read more

Starbucks - Coffee & Tea Near Me - Philadelphia, Pennsylvania

Saw this guy having a late night snack while walking the dog. Coupled with the dead rat that was outside this morning, it's safe to say we will never go to this Starbucks again. Have reached out to the location in the past after seeing mice, clearly didn't make any changes. Would not recommend, have seen over 5 mice on various occasions read more

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I would have given this place a 5 star but everytime I order the green tea frap it taste like a vanilla bean frap. But its still pretty good and can't complain. The service here is amazing. Its always busy and so hard to get parking if you have to drive around a couple of times. Wish they had drive thru... lol. The spinach wraps also very good. Love love it. read more

This is an alright Starbucks location. It's close to the parkway, so it can be pretty busy. The service here is nice, but I don't enjoy being cramped, pushing myself to the window so people can walking past while I wait for my drink to be made. read more

Employee named Riple was very disrespectful, worst Starbucks I ever been too. Slow service , employee Riple was arguing and was very disrespectful. Terrible service and experience at this Starbucks location. Wont be back to this location. read more

The Starbucks chain in general is ridiculous with it's no readily available decaffeinated coffee policy. This is amazing since Starbucks is one of the largest coffee shop chains in America. To add insult to injury, they charge you more for an Americano or pour-over decaf. This morning at my local Starbucks in Horsham Pennsylvania I was told I have to wait 10 minutes for decaffeinated coffee...totally ridiculous. Do they realize how caffeine negatively affects the health of some people, especially people with heart medications? To top it off, after I was stuck in the drive-in line waiting for my coffee after I was told I have to wait awhile for decaf., they did not put cream in my coffee and gave me the wrong yogurt which of course I did not realize until I drove off. On a personal note I am doing this post so I remember not to go to Starbucks again because of their unfriendly treatment of decaf. coffee drinkers. read more

Worst. Coffee shop. EVER. 10 minute wait for a tall red-eye. Are you kidding me?! I eventually took the coffee and told the barista to forget the add shot because I had somewhere to be and couldn't wait any longer. read more

Worst service at a Starbucks I've ever had. If you can't remember to make a drink for your customers then you have failed at customer service. You have one job... oh and they were out of the one drink I ordered... how can you be "out of a product" especially when I see the customer in front of me get two of the same! Ha! read more