We needed a coffee/ breakfast pick me up before we started our morning tour downtown Philadelphia. This location was very close to the Betsy Ross House. Upon entering, I was greeted. I ordered my normal meal. Bacon & Gruyere Egg Bites. A medium hot chocolate. Service was fast. All items were hot. read more

Starbucks - Getting breakfast - Coffee & Tea Near Me - Philadelphia, Pennsylvania

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Such a nice Starbucks location! Great service and drinks come out very quickly. Everyone was really friendly too. I ordered a PSL before work read more

Starbucks - Coffee & Tea Near Me - Philadelphia, Pennsylvania

Happy workers Clean place. Literally nothing wrong whenever I come in here. I guess I need to add more letters to make this a legitimate review so thank you for honoring 20 year old coupons too read more

Starbucks coffee is quite expensive and the quality is disappointing. However, I want to compliment you on the blueberry muffins--they are delicious, especially for those who enjoy a treat and a lot of calories. The service has generally been satisfactory. read more

The worse experience! I ordered a lemonade. Watched them make 7 different orders and mine still wasn't made, after I asked about it. Several people's order was completed that came in after me. Unbelievable! Also, they touch the ice with their hands which is very unsanitary. Not how I wanted to start my Monday. read more

I love this starbucks. Its super clean and the employees are very kind . No loud music they keep it well stocked and everyone just vibes in a different way than most Starbucks in philly. Its my fave read more

Such a great little Starbucks and in such a great location. We were in town just seeing the sites and doing some shopping when we decided coffee was much needed to kill the time. Everything else was either closed or just opening and this Starbucks looked so inviting. The baristas are all really great and nice! And they make the drinks to standard which is awesome :) we've been to a few where the drinks taste a little different or off and they seem to do everything right here! Store is small but cozy and nice to hang out in when you need a break from walking or a warm spot to enjoy your coffee. Would definitely come back! read more

Starbucks has been just a hit or miss lately but this one is definitely a GOOD Starbucks. I definitely recommend if you're in need of a pick me up. read more

I have been coming here for about a year now and while everyone is friendly, they are almost always understaffed. Normally I wouldn't care if I got the wrong drink or they made it Incorrectly. But today I have had it. I spent about $14 on my order and around 6 of that was in the new Apple Crisp Oat milk latte. Let's just say that it tasted like I was drinking frothed oat milk. I couldn't taste any espresso and I'm certain there was no apple anything in it. I'm super disappointed. I will not be back. read more

This Starbucks location can be found on the corner, down the street from the Betsy Ross House. My husband and I came by here after visiting the Betsy Ross House last Thursday afternoon, around 4:25 pm. There were definitely plenty of people inside waiting for their orders and only one person ahead of us in line. We ended up ordering: Teavana Shaken Iced Passion Fruit Green Tea Lemonade, $2.75 prior to tax- Although my husband asked for a grande size, the employee rang him up for a tall size. I didn't have any since I am not a big fan of passion fruit but he thought this drink was good. Mango Dragonfruit Starbucks Refreshers, $4.95 prior to tax- The girl at the register didn't ask for the size but automatically rang us up for a grande size. I thought this drink was refreshing, especially on the hot we were there. I liked the pieces of the dragonfruit, it was nice to eat it after I had finished drinking my beverage. ------------------------ (Total= $8.32 after tax) The employee taking our order didn't give us a receipt and when I had asked for one, she said she didn't know how to reprint one out. I am assuming she was a new employee since I saw another employee showing her around and training her. After my husband had initially ordered his iced peach green tea lemonade and paid for our order, the employee told him that they didn't have any more peach tea and to pick another flavor. The employee should have checked beforehand before charging us for the drink. My husband ended up ordering the passion fruit instead. He still thought this drink was good but he had wanted the peach flavor instead. Wait time for our drinks was over 15 minutes, which seemed like a pretty long time, compared to other Starbucks that we have been to before. A little later, I asked the barista making our drinks for water. He said okay but never gave it to me. I had to ask him again after 10 minutes and he never did. I was rather annoyed at the point. So my husband went up and asked another employee who got us 2 cups of water right away. No attitude and seemed to have a positive manner. If you have a choice, avoid this location. Please note that the unisex restroom was decently clean and adequately stocked with soap and toilet paper. read more

The workers are incapable of multitasking. Dont know how to speak unless you are the customer they are actively serving. as someone who frequents Starbucks as well as worked in other establishments, I've never once been told that that I couldn't ask a quick question because youre "serving a customer". Lost out on a current/future customer at this location due to service. read more

Is there anything different to say about this Starbucks? Yes, three things. 1. It has the Old City vibe and is in a beautiful old corner building. 2. Parking can be a bit of a hassle but it's worth it. 3. The Baristas are significantly better than most. Kudos to management! read more

Starbucks - Coffee & Tea Near Me - Philadelphia, Pennsylvania

Very rude, nobody to take your order, other people working there making the drinks don't say hi or anything. Very disappointing

In the four years I've lived in this neighborhood this Starbucks is always a s**tshow. Look, Starbucks is the fast food of coffee shops. I go here instead of a locally owned place when I want to place an overly-customized order for a subpar product and then wait 20 minutes beyond the estimated pickup time to finally receive my order. Things you should know: 1) There is NOWHERE to stand and wait for your order where you are not in someone's way and it's always packed. It's awkward. It's mildly irritating. Just embrace that you're all in the same s**tshow together and deal with it I guess. 2) You are NOT allowed to ask the staff for an update on the order. You will check your mobile order on your phone 20 times to make sure you're in the right place and that your order probably did go through. But under no circumstances should you address a barista directly, even in the friendliest tone. Even if you've been waiting a half hour. It's a weird game of trust in a mobile ordering system that, in the end, will either reward you or leave you heartbroken and thirsty. Good luck. 3) Bakery items, etc, you're going to show up and they're going to tell you they're out of it. It's never good anyway, so you should actually be thankful, but consumerism is weird and you feel kind of personally victimized anyway. None of this is the staff's fault. This could be a review for any Starbucks anywhere in the US. Have you ever been to a Starbucks with a drive-thru? Forget it. Hell on Earth. (There is nothing more entitled than a suburbanite in an SUV waiting in line for a frappe before dropping their kids off at dance.) This is the textbook example of what happens when you put profit over people but charge so much customers expect some sort of ROI that the staff are not equipped to deliver because that machine keeps spitting out mobile order after mobile order. It's Sisyphos with that rock and that hill. Anyway. Small space, long wait, standard Starbucks stuff. Yadda, yadda, yadda. read more

Excellent service on Thanksgiving morning 2020. They had a great crew working and I was blown away how cheery everyone was. I'm thankful they were open being here from out of town With now coffee service at our B&B. The coffees were perfect and so were the impossible breakfast sammys and the Coup de grace chocolate croissants! read more

Starbucks - chocolate croissant Caramel Macchiato - Coffee & Tea Near Me - Philadelphia, Pennsylvania

I use to really love Starbucks but again bad service, with a cashier that doesn't want to be at work or do her job. A couple of the other employees seemed every dedicated to the customers and preparing decent coffees. I'm starting to feel that Starbucks is becoming more like a fast food restaurant when it comes to customer service and quality. I gave three stars because the other employees are working hard, it's mainly a lazy cashier. read more

The friendliest Starbucks in the city. Always gets my order perfect and always making an effort to ask how customers day is! Super clean and definitely handling all COVID19 precautions as far as I can tell. read more

I am 100% not a morning person, but all of the staff here are incredibly friendly and personable, making the morning each day a bit more tolerable for being awake at 6AM. Additionally, each coffee I get is consistent, which is big deal. Some Starbucks sometimes add too much milk or sweetener - this spot is always spot on daily. Everyone single person here is awesome, but a special shout out to Zeke, who I run into more than anyone else - Thank you for making each morning better and off to a great start! read more

Fell in love with a barista after having a conversation about this cross country road trip I'm taking. Raises the stakes knowing I won't be back too philly for a long time. Felt the vibe, missed the opportunity. Thinking about her hours later, resorted to leaving a yelp review....have never stooped so low Great experience 10/10 would do again -a crisis having young man read more

The staff handled a bathroom problem very well. A homeless person was in the bathroom for 15 minutes while a line kept growing. The barista politely knocked, asked if they were ok, then said please finish up as there's a line waiting. When she came back to check she nicely asked if everything was ok again. She treated him with dignity and humanness. read more

Loved this Starbucks, friendly, quick, efficient employees, and they asked me if it was ok to make a few adjustments to my acai berry tea when they ran out of a few ingredients. Very very clean bathroom and store location in Philly, def stop in if you need some down time and are on your way to/from the Betsy Ross house. read more

Love this Starbucks, it's my neighborhood location. The manager Mya and all of the baristas ensure to learn the regulars by name and greet them very friendly. They also ensure every order is prepared properly and will always correct it if something is off. read more

Every time I come here (about every 4-5 years) I'm reminded why I avoid this dump like the plague. Grossly overpriced swill and inedible baked goods surrounded by mindless zombies. Hopefully five years from now I will not have forgotten how bad it is. read more

geeat service they are very attentive and efficient. If you're ever in the Old city area be sure to check them out !

This is your standard Starbucks. What's notable about this location is the cute building it's in - since it's in the historic district in Philly. The doors to enter are super cute and it's not too busy. The downside of this location is they moved really slowly preparing drinks and food. My typical Starbucks is in the heart of Manhattan and they move significantly faster than this location. read more

Fast friendly and as always Starbucks. I was told my review was alittle on the shortside so I added this. Good, friendly and as always Starbucks. read more

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Standard Starbucks store. Nothing to stand above, beside great location. On the other side, as I pointed out earlier, more and more stores are lagging in cleanness. This store is one of them. Hope that Starbucks Managment will consider and make some changes in the near future. read more

Starbucks Haiku: Burnt beans yet none care Restroom code is 12-60 Guy always hogs chair read more

This store is dirty and gross. Employees are rude and I even saw water leaking from their ceiling onto their coffee machines for hours. Dirty!! Onto their drinkAVOID. Go local!!! So many other cheaper and better local coffee places within the same block. Update: their management is horrible and they're inconsiderate to their neighborhood read more

I've never written a Yelp review before, but I had to for Maya! I'm a regular Starbucks patron, but have only been to this location a handful of times. I've never met such an efficient, friendly, helpful barista! She greets everyone, is very quick and helpful, and said "Have a happy Monday!" to every single person on their way out. Also, this location is super cute! It's in a beautiful building in Old City Philadelphia and has a good amount of seating. I'll definitely be coming back here more often. Maya - I hope YOU have a Happy Monday! read more

This location has gotten a million times better. All of the employees are super friendly, everything is clean and they always get drink orders right! read more

I got my coffee right away like after I placed my order in. The barista was making my drink as I was paying. The store was kind of packed but luckily I found a seat by the door. I got my usual drink, venti Carmel frapp and it was delicious as usual. I gave it 4 stars because the workers were talking among themselves and goofing around too much. They should be talking to their customers not amongst each other's regarding something that happened earlier in the day. It's a pretty small Starbucks so just FYI try to get there early to avoid the lengthy lines. It is right across the Betsy Ross House. read more

Okay! I'm upgrading my review by a star to 4 stars because I had an issue with a person sleeping for hours in the coffee shop. I filed a complaint with Starbucks Customer Service and apparently they followed up on it because the person who was sleeping for hours at a time was not there any longer as of a few weeks ago, yay! I do wish that the baristas had addressed the issue instead of my needing to call the Customer Service number, anyways, I'm glad the issue was resolved! Most of the baristas are very friendly and helpful which is nice! I'm a regular fan of Starbucks so I like going to them! I'm still hesitant to upgrade my review to 5 stars because they almost never have decaf brewing so it's impossible to get a decaf unless it's a decaf Americano or on the clover press. I've asked for a pour over and they don't have a pour over system, seems bizarre and maybe the first time that I've heard that at a Starbucks! First time for everything! Anyways- I do like this Starbucks more now and when I'm in the area again, I just may pop in and get a cup of coffee! Just would be nice if I could get decaf or half-caff, just saying... read more

I'm not really a Starbucks fan but sometimes, it works. The employees at this location were all super friendly and engaging. You know when you have a bunch of questions about something and you can tell when the person behind the counter is losing patience? Not this crew. They were happy to answer the surprising array of questions I had about their iced teas. Speaking of which, I ordered some type of berry concoction that was bright pink and fruity but very, very tart. Walk the extra block to Cafe Ole for their amazing raspberry iced tea if that's what you're jonesin' for (sorry, Starbucks). The only reason I didn't do that was because I had already been there just an hour earlier and didn't want to be that weirdo going back twice in an hour. read more

I am visiting Philadelphia for the first time in my life. It was my good fortune to find this branch. This is the best Starbucks branch I have ever been to. The staff is delightful, friendly and hip. I walked in for the first time on a hot, humid Wednesday looking like something the cat dragged in. Upon seeing me for the first time, Bianca immediately asked if I would like a cup of ice water. This kindly act set the tone for my three visits here. I met Jenna that day, too. Super friendly, she made several suggestions and recommended a great cab driver who I patronized several times during my stay. During my last day in the city we discovered we had both attended the previous day's Phillies game, and we had a nice chat about that. On my second visit to the branch I was greeted by Jason, who is super gracious. He expressed great interest and willingness to assist when I had a bit of trouble, which was almost immediately rectified, with my Internet connection. He spreads good cheer along with the coffee and is a delightful individual who sight unseen sees the goodness in people. Every Starbucks has music, coffee, food, tables, chairs and etc. What separates this store from the rest of the pack is the staff and the service they provide. There's a store manager behind all this who deserves a note of gratitude. A store this good doesn't happen by accident. I wish I could take this branch with me. My highest recommendation. read more

This is a smaller Starbucks than one usually sees, but since this is in Old City, I can't really blame the place. There's plenty of space for the merch and the little refrigerated sections, and a small cordoned off area for the line. There's hardly space for the five or so tables that dot the establishment, but if you can get a seat, they're great for people-watching because this one is on a busy corner. Drinks are much the same as every other Starbucks and the baristas here remain chirpier than any of the myriad of indie places in the neighborhood. The "bakery" area is weaker than other Starbucks--I visited around noon and all of the display food was already looking very wilted and sad. read more

Alright, I'll be that guy that reviews a Starbucks - but I'm justifying it to myself for a very simple reason. While Old City has a surfeit of attractions, it only has a few worthwhile coffee stops: Old City Coffee, Ole, and the cafe wing of Fork (down on Market Street). I want to be a champion of local businesses and in so much as I frequent local Philly favorites, there are occasions where a Pike Place fits the bill. If you have to support a corporate powerhouse, at least Starbucks - by most accounts - is a respectable company that takes care of their employees and customers. The main reason the Old City Starbucks is worth a review is because of its staff. I've visited my fair share of these corner coffee shops named in honor of Melville's masterpiece, and while I'm generally pleased with the service, this one surpasses even the Starbucks' standard. The seating is average, the drinks on par, but the service, amazing. As a side note, if you're looking for a good amount of seating, the Starbucks on 10th and Chestnut is a great location. Not to feed competitive urges, but if you're looking for a friendly, quick cup of joe, I think this Starbucks is a great option. However, if you have a little more time and a little more money, Ole is still my favorite spot in Old City. read more

Gal at the register didn't know how to reload a card. After two attempts she still caged my bank card for the total and the reload so I couldn't get points. Bummer! Sandwiches were still frozen in the middle and the coffee was the opposite and burned our throats. Worst was that we can eat inside restaurants locally and you can't drink coffee inside a coffee shop. Inconsistencies! read more

Recently renovated. The pros: more modern looking, there's more fridge space to offer more non-coffee items, the baristas are still the same ones pre-renovation. There's outdoor seating now. The cons: power outlets eliminated all except for 1-2, the new furniture seems to be intentionally less comfortable to keep people from hanging out for a long amount of time. They still make the beverages in a quality way, but sadly, it is no longer the coffee shop that's designed to be a place for casual conversation. read more

Cold coffee, not the friendliest morning staff. I could have used my index finger to stir in my half n half.