I usually make negative comments about Starbucks because normally their service leaves much to be desired especially when you get a refill. However, in this location I have always had service with a smile and a real intent to make one feel special. I have even had the manager and other employees take my coffee to my table!!! Nice work in this location Starbucks!!! You should use them as an example for your training sessions!!! read more

I got stuck at the parking lot. No ingrate helped me get in. It was all wet and slippery and I think I hear something pop! Oh no!

Hello.again the sign said...I have mixed feelings about the new look. The same friendly staff. Maybe this new look will grow on me. I tried the Lavender Oatmilk Latte...it's OK not my favorite. The ambiance is good and cozy. read more

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I want to thank the beautiful lady at the drive through with red hair braided working on Dec 9, went above and beyond to ask about my night and had a smile the whole time, I hope she gets recognition for this read more

Starbucks - Cake pop - Coffee & Tea Near Me - Peoria, Arizona

Super convenient location off 83rd x Thunderbird. Not a whole lot for ample parking as typical with most Starbucks. The drive-thru, of course, is the most popular and I typically avoid it at this particular location. It's a cluster because unfortunately, you can enter the drive-thru from two different locations. You can sneak around the back by the dumpster and enter from the adjacent car wash parking OR you can enter from the parking lot entrance off Thunderbird. As such, there are now two different lines forming into the drive-thru resulting in a lot of butthurt from those who think they've been cut off and general confusion. The parking lot and entrance way are both clean. I've been greeted when I enter the location and at no point in time as my order even been screwed up. I always get the various drinks that I prefer and don't typically get any food or snacks so I cannot comment on the food. Employees have always been friendly and courteous to me. Not quite sure why there's so much hate for this particular location. It's a Starbucks. Not really sure what it is you're expecting. I'd knock off 1-star simply due to the fact that the drive-thru engineer really needs to be terminated from their job. You need ONE way into the drive-thru with a single-file line of vehicles to alleviate the middle fingers from all the entitled brats who think their morning is more important than everyone else's. read more

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Drinks are what one expect from Starbucks. Order inside, in the drive thru, online or on the app. This location has outdoor seating. There are several trees and umbrellas that keep the area fairly shaded. A bike rack is available on the side facing Thunderbird. This location is a little further away from the freeway. Drive thru line can get a little long. Though it does move quickly. If parked where the line backs up, it can be hard to get out of parking lot. A couple spaces up front are designated for mobile orders. read more

Starbucks - Coffee & Tea Near Me - Peoria, Arizona

They've significantly gotten better with their drinks but only downside is that the parking lot is pure chaos. People can't seem to follow the arrow that says you're supposed to line up starting from the back and not in the parking lot. I got caught trying to get through the parking lot just now. A car lined up in the middle of the parking lot and I was trying to get around them and at the same time, another car was trying to get out of their parking spot. And because this is a 24/7 Starbucks, good luck finding a spot to sit inside and parking can sometimes be hard to get. read more

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I Ordered 3 drinks at 7:51 this morning and walked out at 8:20. It took them 30 minuets to make three drinks, THREE! The store was so unorganized this morning and a 30 minute wait Even for Starbucks is ridiculous. It was super chaotic and it felt like no one knew what do to. Non-to mention that someone walks in in orders 12 drinks and gets them within 10 minutes and I saw at least three people come back in after getting their orders Having been messed up My order was also rung up wrong, but I didn't have time to wait another 15 to 20 minutes to fix it. Let alone pay to wait another 15 to 20 minutes to get the item that was missed when I originally ordered. I usually never have a problem at this Starbucks, but This morning was not one of those cases. read more

First coming here the last three times no matter the time , they are out of the popular donuts . They have 5 people back there and one working !!!! I understand trying to save some money on not making to many donuts but this place is rediculous. Don't stay open all day of your not going to offer a full menu!!! It does nothing to complain but I will post on here every time this happens. Call it Dunkin Donuts Not Have Donuts instead. read more

This Starbucks is probably the slowest in AZ. Sat in line for over 45 minutes. Had I known I would have gotten out of the line.

This store is just the one from 75th ave and thunderbird relocated to 83 ave and thunderbird. The new store is very nice. Much more room and a drive through. Many of the old people are there along with many new and nice people. I have always been treated well by this group. Many know my name and I know many of their names but with the new people it will take some time. Go see them you will get a warm welcome. read more

Just went through the line and had such a pleasant experience with the window worker Summer. She was so joyful and shared a great conversation with us, she also offered to remake a drink without us even asking because she noticed it was not up to standard. Thankful for her this morning! read more

Starbucks - Coffee & Tea Near Me - Peoria, Arizona

Nice people work here. But for 6.00 plus for a venti cup of Cinnamon Dolce Latte is way to much and they cant even fill it to the top. But I guess that is why itis called StarBucks. Over priced read more

One of my favorite locations! The employees are always super friendly and kind. Will have enjoyable small talk and they are fast and efficient. Drinks are always correct and have not been served a gross drink. Only irritating part of this location is the drive thru. Oh my gosh it's so busy all the time. It's a 24/7 Starbucks to compete with the Dutch in the same plaza but the drive thru is always packed and it's very hard to get in. I usually just stick to going in read more

I don't expect much from Starbucks, I know half of the time they'll either butcher my drink or name and I've accepted it. I've accepted it because even they mess my drink up I can figure out a way to drink it but today is just unacceptable. I asked for the caramel "drizzle" to be at the bottom of the cup instead of around the cup. I don't know if they were being extra sweet (no pun intended) or they are unsure how much is a "drizzle" the caramel they put is out of control I can barely taste my cold brew. At least they were nice today read more

Starbucks - Coffee & Tea Near Me - Peoria, Arizona

Peppermint chocolate cold foam is spectacular. SBux please stop making new & incredible cold foams! This location is great. I've never had a bad visit. They make orders fast & accurate. Thanks guys! read more

I like coming to this 24 hour Starbucks location versus the hood in Phoenix. All my drinks are made exactly how I want it & no complaints.

I love starbucks, their coffee is great!! Also no matter the location, all of their employees all have great attitudes!!! If you've never been, I highly recommend!! You'll leave with a smile on yr face and happy taste buds read more

Awesome Starbucks, employees are always welcoming and helpful. Drinks are always on point, and atmosphere is inviting, safe, and fun. 10Highly recommend if you need to study and need a place that's open a little later than others. read more

Starbucks - Front view - Coffee & Tea Near Me - Peoria, Arizona

You'd think after paying $7 for a drink that they'd at least fill up the cup? This is DESPICABLE!! What a joke. read more

Starbucks - Coffee & Tea Near Me - Peoria, Arizona

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Thank you so much for my birthday drink! MJ Was so sweet and doing such a great job! Way to treat your customers the best!!!

Finally a Starbucks kinda near the highway on thunderbird! This one has a drive thru. Also there's a patio to sit outside. Nice place and location. They are constructing some other places, near by so this place will definitely be busy! Can't go wrong with a caramel frappacino or white chocolate mocha. Also get the app to order ahead and have your drink ready by the time you get here. read more

The staff here are super friendly and up beat! I've been waiting a while for this location to open since it's literally walking distance from my house! They have a well oiled machine here! GREAT WORK! read more

This location is busy busy! We pulled up a little after 11 and the parking lot was packed and the drive through long. This is a busy area next to the freeway, shops, restaurants and Dr offices. For the amount of cars we were helped pretty quickly. Our drinks were made great and we were on our way. Service was ok, but nothing that stands out for me. I'd be back if in the area. read more

Needed to get some studying done, and this Starbucks has a good amount of seating and convientent outlets to charge my computer. However, I went to get a refill on my iced coffee before I left and removed the lid, handed the barista the cup and scanned my card. After I walked away I saw her throw the cup AWAY and take the next guests order. I was shocked, I thought the whole point about the Starbucks same visit refill was to reuse your cup. I think it's sad that our society-especially Phoenix is so ignorant to plastic waste. I guess forgetting my reusable cups are no longer an option. Good think I saved the lid and straw though. Otherwise this location has good seating and lighting. read more

Starbucks - Coffee and study- crunch time @ - Coffee & Tea Near Me - Peoria, Arizona

My drink was good but the food was terrible. I got the Turkey Pesto Panini and this I what I got... barely any pesto & like 4 peppers all clustered together, with one small piece of turkey. False advertising. Disappointing! read more

Starbucks - Turkey Pesto Panini - Coffee & Tea Near Me - Peoria, Arizona

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Wow -just wow! I ordered a venti hot americano ....like I do almost every day from this location!! I'm wearing my mask, I'm following all of the rules but my americano tastes like just water with a hint of coffee! So I go into the store, because I was at the drive thru and I ask them if they can remake my American because it tastes "mostly like water with just a splash of coffee" and Jesus, behind the counter says to me, "but that's what an American is-water and coffee"! How incredibly rude -what poor customer service! So then I have to further explain that it just tastes bad! He begrudgingly places my redo order and then proceeds to whisper to his teammates how upset I am because my coffee tastes like water instead of coffee! Totally inappropriate! Covid or no covid read more

Great service and the drinks are always amazing. I always try to go to this Starbucks because they are the best

Fastest and friendliest Starbucks I've ever been to. This is the only Starbucks I'll go to because I know I'll be in and out no matter how long the drive thru line is! They've never gotten my order wrong, either. read more

I just moved into the area and was happy to see a Starbucks that was located in the perfect spot. Problem is I would be better off walking into a grocery store to get my coffee in the morning. I think the management team here needs to pick up the pace. I wait 10-15 I'm a line with 4 cars in it every morning. The service here is sub par at best. They need at least 5-6 more employees. I had enough time in line this morning to get upset enough with this service that I had time to write this review. Very disappointed in the performance of the employees here. read more

Went to the drive thru at Starbucks this morning, if you know me you know I live for caffeine in the morning like a crack addict, it's quite pathetic really anyway, it was a LONG line..I got to order and the girl interrupted me saying they couldn't take cards, only cash or the app, I didn't have cash and I haven't set up the app so I told her "that sucks" in a totally joking way but told her it wasn't her fault and we laughed and that I'd just wait in line.. with jack and Owen in the back..being tHeM we finally got closer to the window and the last person drove off, as I pulled up the guy stuck his hand out the window and said "wait!" I stopped and he said you ordered (my drink) and I said "oh yeah but I don't.." he said "here you go! Shelby got you!" .. one of the employees bought me a drink it seems like such a small gesture to some maybe but it seriously made me cry not kidding. Sometimes the smallest acts of kindness can make the BIGGEST impacts and in this case it really did for me...thank you SHELBY!!! A really long post for something soo simple read more

Starbucks - Coffee & Tea Near Me - Peoria, Arizona

Giselle was absolutely AMAZING!!! My grandma (Karen) and I came in and had a really great convo with Giselle and we wanted to get this other popular drink but we hesitated and she went and made a sample for the each of us to try and now it's our new fall favorite drink thank you so much for your kindness and just being an awesome person. Amazing customer service on top of everything else. Thank you so much!!! read more

More than a couple employees seem to be in a bad mood. I stood at the counter like an idiot for a while till someone finally took my order. She asked my name, "Sarah Beth", then asked "what's your birth name?" . WTH? Lol, it's "Sarah Beth!" . She put "Sarah" on the cup you know how many white girls named "Sarah" order iced coffee.... also, these chairs are stupid uncomfortable. read more

This is my go-to Starbucks. 9 times out of 10 my drink is great and the staff is very kind and personable to us! If my drink doesn't taste right, they never hesitate to fix it for me. read more

This is the slowest Starbucks in the history of time. Today in the drive through, they averaged 3-4 minutes per car. 8 cars in line meant we waited almost 30 minutes to get served. We would have left but could not get out of the drive through line. At least a dozen cars behind us, who were not yet trapped in the line, drove away. A man who parked and went in said he waited even longer. The explanation? It's "holiday season" (it's November 12), and "we are, like, understaffed." read more

This establishment was clean and well-stocked. I think part of the reason is because they don't have a drive-thru window here. They didn't have a young crowd like some Starbucks, either. Pumpkin Spice latte $4.64. Heavenly. Crowd: 30's. Working professionals. Seating: comfortable. Variety. Clean: pristine. Ambiance: sublime Baristas: well-trained. Personable. Efficient. Decor: balloons added because PSL kickoff. Summary: worth the trip! read more

Starbucks - First day of pumpkin spice latte! - Coffee & Tea Near Me - Peoria, Arizona

I love this specific Starbucks location. The staff are always nice and friendly. My all time favorite drink is the venti Carmel macchiato. The parking could get a little hectic on the weekends. Overall, extremely satisfied. read more

I don't understand how this particular Starbucks consistently have the worst service ever yet still the busiest. Kudos to them for not having to care about good service and still be the busiest Starbucks in the area. My mobile orders are never ready and they don't update the app to what is or isn't in stock. Always have to wait for a mobile order here. Usually they don't start making it until you arrive so they know they have to divert their attention from drive-thru to the mobile order waiting. read more

A Starbucks is a Starbucks, very turn-key oriented, so really the only thing you can rate and grade is their correctness and customer service. My girlfriend and I stopped by as we were running errands, while I was in Arizona. There was no one in line and two people already sitting with their beverages. The staff was polite and courteous, not big on chit-chat or polite conversation. I decided to pay half with my Starbucks App and half cash, and the cashier looked like she was bothered. However, you may want to double check your drink order on their ordering system as they got my drink wrong. Don't get me wrong, but the place was empty so it's not like they were rushing. read more

This location is the absolute worst. They never have anything in stock yet the app does not reflect that an item is out of stock so you end up ordering it and they tell you they are out of EVERY OTHER OPTION when you arrive. I've had to go back for the rest of my order probably 4 times in the past 2 weeks because they never get it right. Staff doesn't care either, doesn't apologize for the inconvenience as that's the least they can do. This location is an excuse for a Starbucks store. read more