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Starbucks

3.8 (62 reviews)
InexpensiveCoffee & Tea
Open • 5:00 am - 9:00 pm

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STARBUCKS ATMOSPHERE

What's the vibe?
Good for working
Dogs allowed
Outdoor seating

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Reviews With Photos

John M.

This particular Starbucks is located in the same shopping plaza with the Publix on the corner of Chickasaw Trail and Lake Underhill Road. It is a convenient location, being that it is on this Main Road intersection, the fact that they have a drive-thru, they have some outdoor seating, and more. The service was friendly and I was in and out in a decent amount of time. So why only three stars? Honestly, I just think that the price point is a bit high for the quality that they offer. So, if you are a fan of starbucks, this is a decent location to go to. If by some chance, you are unfamiliar with Starbucks, be advised that you will pay more than the other places and in my opinion, the quality will be a bit less.

I wanted to shout out the person who was at the cashier in drive through, I came in for my birthday reward but for some reason I couldn't log into my account & no matter how many times i changed the password it wouldn't let me in, the kind person allowed me to keep my drink although I was ready to pay regardless of the app not working but it definitely made my morning/day better then how it started. You're amazing & simple things like that really change things.

Medicine Ball Tea
Amanda S.

I have been fighting a cold for about 3 weeks now. I got a "Medicine Ball Tea" 3 days in a row and I swear it has healed me (may also be the antibiotics lol). The Teavana flavors are amazing with the light lemonade. It helps sooth a sore throat while tasting like a warm sunny day in a cup! The app makes it quick and easy to order before work and have it ready by time I get there.

New Starbucks Baya energy drink
Yon M.

We come to this Starbucks pretty often and really enjoy it. The workers are always super welcoming and they are pretty quick! The drive thru is always a little busy, but that doesn't mean you'll wait long to get through it. Inside has a lot of seating and the restrooms are clean and in good condition.

The radom "Apologies for the inconveniences"
Bounty H.

This location's store hours are from 5:30am to 9pm Mon-Fri and 6am to 9pm on weekends. Yet, they randomly close indoor sitting at 2pm-3pm and 5pm. The last time I was here sitting, eating, drinking, and working on my laptop, a staff member told us "sorry we're closing at 5pm you have to leave" ?! Really?! within an hour of me getting here? Yesterday, 4/14/22 at 1:40pm, again closed!? With no actual reason, just a sign "apologizing for the inconvenience," I don't understand why? I go to other Starbucks locations and never go through this ridiculous situation. It seems to me that the afternoon staff are lazy and there's no supervision. I'm giving it 3 stars because not all the staff are to blame, just the ones who closed the indoor seat. Today 4/22/2022 1:14pm Closed?!

This is what I received as a Salted Caramel Cream Cold Brew... what a disappointment...

A couple issues with this location. I went through the drive through with my boyfriend and got a salted caramel cream cold brew along with another drink and some food. When we received my drink, I noticed it tasted like straight syrup and the wrong kind of syrup as well. My boyfriend and I went into the store to get a new one and as I walk up to the counter, the woman behind the counter noticed that I had my drink and already started giving nasty looks towards us. After she finished with the customer in front of us (she was also a little rude to that customer as well), I explained to her that the drink tasted off since I always get the same drink. She tried telling me that they only added vanilla syrup and then proceeded to ask if I wanted it without the syrup, looking at me like I was crazy and was causing her stress. She told the barista to make it without syrup, mind you I wanted CARAMEL and not vanilla AND mentioned that. I normally don't complain about drinks or service, but when I know my drink isn't made right and the barista has the audacity to treat a customer with disrespect and contempt for asking them to make the drink correctly and still didn't make it properly either. I appreciate the barista who stepped in to try to help and making the drink as she told him, but they need to start being more mindful of who they hire. Maybe hire baristas who want to make coffee and genuinely enjoy doing it, maybe my coffee would be a real Salted Caramel Cream Cold Brew and not the knock off they're now trying to sell.

Michelle C.

So I really enjoy visiting this location. Specially since I usually visit this location around 6am, while driving to the Orlando office. Long story, short, the company I work for has 11 locations and I drive a lot. So one of their locations is in Orlando and this is maybe the only location that is on my way to their Orlando office. I always order ahead, through their mobile app and depending on the traffic, waiting line at the drive-thru, and to be honest, my mood, I will either pick up my order through the drive-try or stop real quick to pick it up inside. I really enjoy this location because I feel like it has the friendliest Starbucks Baristas I have ever seen. Having gone there mostly at 6am, it really surprises me to see employees in such an upbeat and friendly mood, eager to help. Maybe my expectations are low, given the time of day, but to be honest, employees here are so friendly, I don't mind talking to them at 6am. lol! Order is always perfect and ready for me to pick up. No complaints here!

Moldy sandwich
Duyen P.

They gave me the wrong order and it is moldy looking.. cmon. At least check the food quality before you send this..

a hand holding a cup of coffee
Ish G.

This store is awesome!! Great customer service skills and positive environment. The manager Jessica is the key on how this place is run. She is very helpful and always wants to make sure all the customers are taken care of, Starbucks Team thank you for all you do!!

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2 months ago

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1 year ago

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5 months ago

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2 years ago

Just yuck. Took forever to serve us. Staff in their phones instead of waiting on us. Coffee was lukewarm. Just awful. Won't return.

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5 years ago

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4 years ago

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2 years ago

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3 years ago

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9 years ago

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6 years ago

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4 years ago

The service here is always phenomenal and the drive thru goes by very fast besides the fact that it is built very difficult to maneuver

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9 years ago

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4 years ago

Jess is the best barista in the world. I want to only go to this starbucks from now on because of her. LOVE

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9 years ago

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Ask the Community - Starbucks

Review Highlights - Starbucks

“The drive thru is always a little busy, but that doesn't mean you'll wait long to get through it.”

Mentioned in 10 reviews

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Starbucks - coffee - Updated October 2026

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