Time to update my review. Still love the fact that I can walk here and it's on my way to work. The baristas are friendly and fast. Oh yeah and it's PSL time ... read more

Tried out their new refresher energy drink mango dragon fruit. Indeed refreshing and not too sweet. I also ordered the tomato and mozzarella focaccia--a longtime favorite and happy to see it's still available. The service was nice and friendly. read more

No problems with services or quality of coffee, but your cups leak, regardless of the size i buy, for the past months they always leak. I'm either burning my fingers or getting my cloths wet. Starbucks should be able to provide a quality cup. read more

Starbucks - Never fails Every coffee cup leaks! You would think "Starbucks" could provide a cup that's works! It's been months same problem. - Coffee & Tea Near Me - Moreno Valley, California

This is my new favorite Starbucks! Everybody was in a great mood, my drinks were on point! I had the sweetest, kindest girl at the drive thru window! Her name is Kim, shout out to Kim and that whole crew! read more

Does the three second rule apply at Starbucks? They dropped one of those sandwich bags, picked it up and it went out the drive thru window. read more

Starbucks - Two cars make this place busy with 8 employees inside? - Coffee & Tea Near Me - Moreno Valley, California

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Service was horrible! Ordered a hot sugar cookie latte at the drive thru and was given an iced one instead. Once I informed the girl at the window that I had ordered a hot one, she snatched the drink out of my hand with the worst attitude. Not only that but once I received my drink, it wasn't the latte that I had ordered. It was a random hot drink with no label and no info. NEVER AGAIN will I be returning to this location. read more

I decided to come here because cupcake and espresso was packed and the wait was really long, now I should've waited because when I left I came here to get an iced shaken espresso, so I pick it up and notice that my drink is FILLED with ice, so with one sip my drink was already half way, and the taste is disgusting. Now I know why cupcake and espresso is way more packed than this Starbucks, they have way better coffee and service. read more

Starbucks - Iced Shaken Espresso - Coffee & Tea Near Me - Moreno Valley, California

The drinks have been terrible the last couple of times we've been to this location. There must've been a change of staff or something. The girls here are rude and act like they're not making minimum wage also learn how to make the drinks properly!! read more

Customer service is great, down to earth. They always greet when you walk in and write cute things on the cups

Best starbies ever!!!! (: Love this Starbucks. The baristas are always nice and patient, and my drink comes out exactly how I order it every time. The atmosphere is calm and clean, which makes it a good place to study or relax. Highly recommend. read more

This location always seems to make it difficult to customize anything. Always charging extra for minor adjustments and stating that "they can't do that" when other locations have no problem. read more

I understand it Christmas Day but I was doing line way before 1pm some girl comes out from inside & says "we can't take your order sorry " when I was literally next in line . I explained to her I been waiting and it's literally 1:01 and she said sorry my manager send me out here it's Christmas and we want to leave .. lol like whattttt?!?! So unprofessional then comes back and gives me a gift card I ask her how much was on it and she says I don't know . (Young unprofessional kids) I check & it's only $4 like what am I suppose to buy with that ? Careless that I was waiting in line for 10 minutes. read more

Amanda is one of the worst managers I've ever met, she's rude and dishonest. I don't trust her and her team to do their job right. The store is filthy all the time, I recommend going anywhere else besides this hellhole. read more

This is one of my favorite Starbucks to go to in moval they rarely rarely miss and they're so nice

Shout out to AMANDA for giving a great customer service at the drive thru! Keep it up! It was a busy morning and yet drive thru was moving fast. Also Amanda was very nice and kept a smile on customers even during busy times! read more

Yes now there's another Starbucks that just opened in Moreno Valley just south of the 60 fwy on Moreno Beach Dr cross street is cactus in the front of the Stater Bros market. Well staffed and happy to serve you. No long lines and a beautiful new building. Also all those great drinks that you love. This is going to be a hit since it's in a residential area with thousands homes . Good luck read more

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This location is great! All the baristas are welcoming and they greet you as soon as you walk in. It's real roomy inside with plenty of seating and always kept clean . read more

So disappointed. Paid for a full cup of coffee but did not receive that. The cup was spilled out and my breakfast sandwich was super cold in the middle. Was basically frozen. I was rushing to work so didn't have time to review my order since I thought it was the baristas job to do so. This location is so close to my house that was happy when they opened it but this is NOT the first time this has happened. Just a waste of my time and money. *side note* I was running late not because I didn't wake up in time but because the car in front of me in the drive thru received the same treatment because they kept giving their cup of coffee back. Thought was a picky customer but unfortunately nope, just bad service. read more

Starbucks - Only half filled - Coffee & Tea Near Me - Moreno Valley, California

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Danielle is a nice barista. But whoever made the apple crisp frap.... it was a 5 out of 10. Mostly ice.....

ELLE WORST CUSTOMER SERVICE EVER always in a bad mood , always rushing , always talking so rude to customers . I'm not sure why she even still works there because I know other people have had to complain . read more

Worst damn place ever they forgot my damn order had me standing there for 30 mins like a dumbass for my 3 sandwiches they had to warm up, no joke after trying to get there attention even after them about it how long all they gave me is 4 dollars read more

Starbucks - the reflection of a person in the glass door - Coffee & Tea Near Me - Moreno Valley, California

Order on my phone got there not ready employees argue that they busy Had to wait for 5 minutes Not good read more

Awesome service. Every time I come in and ask for extra icethey have it, and they are always on time. Best service ever.

Honestly though..why is it so difficult for Starbucks baristas to create consistency in their drink making? I order the same exact thing everytime I come by and it's always a 50/50 chance they will get it right. Some days it's perfectly made and other days it's like they gave me someone else's coffee. Wtf. Shouldn't there be specific measurements?! read more

I am so shocked on how the employees treat their customers. I have worked at Starbucks for two years. I had moments of frustration at times but I NEVER made the customer feel like the worst person ever for asking their drink to be remade. I went in today for a green tea matcha latte and it came out chunky with so much powder at the bottom. I politely asked the employee if they can remake the drink. The first guy said "Thats normal for the powder to sink at the bottom but sure I will have them remake it" The second guy said "Can you remake this drink I guess its because the powder sinks at the bottom" The third girl said "Here I shook the crap out of this drink so no powder at the bottom" To be honest afterwards I felt like inconvenient them. I never want to come to this store again for the way those employees made me feel. read more

Spent $30 here. Pumpkin Latte half full. Kiwis drink mainly ice. Seriously how they keep getting away with this crap is beyond me?!?? Starbucks management please give customers what they want not your shareholders! read more

It's official, there is now a Starbucks on every corner!!!!! It's very spacious and staff is well trained. They are friendly and look as if they enjoy their job. Like my grandmother says, coffee is proof God loves us and wants us to be happy. read more

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Took 24 minutes to get a grande cold brew straight. You literally pour it, put ice in it, and put a lid on it. After 24 min of waiting, they ended up getting the drink wrong. When we told them this one of the employees gave us attitude and said "we know you're frustrated, we are too." There were 6 employees. We didn't say ANYTHING negative to them. After we got our drinks we said thank you, and promptly left. There were 5-6 people before us and every single one of their orders had to be remade as well. Every single person before us left unhappy. Leaving this review in hopes that management cracks down and really trains their baristas better. Never coming back to this location. read more

Terrible connections w/customers. Bad service. You think that Service would be better since it was a slow day you would also think Service would be better taking into account it's New Year's Eve. read more

Worst Starbucks since opening, I'm sorry. I don't usually waste my time when it comes to having to talk bad about anything in general, but this Starbucks has done it today. Let me go in and tell you guys now, MOST HONEST REVIEW. I live in this area and we have a Starbucks in front of the dealership that does a terrific job, down the hill is this sad mistake of a franchise. Since opening PRE COVID-19, this franchise was fairly slow, I figured, "You know, in a couple months it will be moving like up the street." I usually have a routine in my mornings where I would wake up, go to Starbucks and go off to work. By habit, I go to Starbucks by the dealership. It took a couple times for me to figure out, this Starbucks off Cactus is not the place you "grab & go" for your mobile order to be picked up at in a timely manner. (Continued going to Moreno Beach/Eucalyptus) There was a time where me and my roommate had discussed the speed of this store and we made a bet Little Bambino's could make a pizza faster than Starbucks can make a drink & Sandwich. I ordered a large pizza at Little Bambino's and mobile ordered a tea w/ a breakfast sandwich simultaneously while I was outside Stater Bros. waiting for my roommate to get the groceries checked out. Both the stores didn't have traffic in the morning and sadly Starbucks lost this battle. We had to wait for another 7 mins with groceries and pizza inside a car, as I was inside watching them fumble over tickets and guessing which ones go to which like a Mario Party mini game. It's at a point now where it's going to be a full year this place has been open and it's just been a disappointment since. Now with COVID-19, this place has gone downhill, I've had wrong drinks handed to me and drinks made wrong. Numerous times I've gone here and always left either mad or regretting why I chose to come here. Today, I went to Starbucks and the door was locked, on the door was a piece of paper with writing in marker. "Lobby closed sorry :)" I had to wait in the line for a mobile order drink, got to the window for them to give me a drink made in milk. I've NEVER asked for a drink to be made in milk and I cannot drink dairy. I simply asked if I could have the drink remade, and they denied remaking my drink. Blew me away that I had a window closed on my and a drink in my hands that I couldn't drink and denied to be remade. I called the store to speak to someone and no calls were being answered and I couldn't speak with nobody inside. DO NOT COME HERE, This review alone isn't going to do much, but I can save you guys time and your hard earned money to not be spent here. I live in the area and it honestly needs to be made into something else, I'd rather have a chick-fil-a or another essential business over here instead of this Starbucks. It makes no sense to have it here and it performs like it doesn't want to be there either. On my part with this, I am going to corporate and going to complain about this store along with this drink I'm incapable of drinking. read more

Starbucks - Wrong Order: Passion Tea w/ lemonade came to me with milk inside. (Lactose Intolerant) - Coffee & Tea Near Me - Moreno Valley, California

I don't understand why this place is closed, it would have been nice if they updated their google maps or yelp or iphone maps to reflect it. Also, they could say something better on that sign like "we're doing inventory" or "We're sorry for the inconvenience" very bad read more

Starbucks - why - Coffee & Tea Near Me - Moreno Valley, California

This is my go to Starbucks, love the service but Most importantly my drinks are always on point. But I love seeing Ashleigh, she is amazing and always so sweet. I've interacted with many employees at that location in-store and drive thru and Ashleigh is always so nice and answers all my questions. Thank you Ashleigh for being a doll, both inside and out. read more

I am not sure why it is so difficult to serve a good cup of regular coffee with cream and raw sugar consistently. Just give me hot coffee with cream to the consistency of a tan color and the raw sugar. I have yet to receive a good cup of coffee from this location. Either too much cream and cold, not enough cream and burnt tasting. Starbucks is no longer training baristas. Just young kids making coffee the way they want to. I now have to ask for the cream on the side and make sure to tell them to leave room for cream, because of course they are not going to think - I am giving the cream on the side, so I shouldn't pour coffee to the rim. But not-I have to pour coffee out of my car window and prepare my coffee for my drive into work. Please bring back serve your own cream and sugar area!!!!!!! read more

They always make my vanilla sweet cream cold brew right . Close to home so I always go here. They're also usually very nice workers.

This Starbucks is terrible the last 3 times I've been here they have been out of everything! I had to change my drink order 5 times and my food order 5 times! read more

The service here was awful. I waited over 30 minutes for my order. When I approached the cashier they realized that they forgot to print the order for them to make it. Customer service is poor. They didn't even apologize for making me wait. So when I cancelled my order the 2 employees was upset telling me I have to wait when I have already waited for 30 minutes. They should at least apologize for admitting that they forgot to print my order. read more

I love the people at this starbucks but my drinks always come out crappy. This is a green tea latter sweetened. It basically was just milk. You can tell in the picture that it barley even looks green. Also, it's never completely full. There's foam at the top that makes it look full but it's not. In the picture I hadn't taken a sip of it yet. I just want a full drink lol read more

Starbucks - Green Tea Latte - Coffee & Tea Near Me - Moreno Valley, California

My experience was by far the "best I've ever had" as the artist, Drake, would say. The barista servicing my transaction was the bright and positive Megan. I was reluctant on committing to my usual caramel macchiato but Megan recommended the Salted Caramel Cold Brew...let me tell you, you won't be disappointed. The stores cleanliness was immaculate, as the saying goes "so clean you can eat _____ off the floor". Thank you to Starbucks, Megan and the store for making my experience memorable. Mamba out. read more

They closed down because of Covid exposure (according to Moreno Valley Matters) and now have all new staff and they SUCK! No greeting, they ignore you while your standing there waiting for them to pass you an order thats sitting there and seems like all the employees are only focused n Drive thru orders. Where is the other staff that use to greet you when you're coming to pick uo your $6 drink you purchase everyday. They should be lucky to have a job! read more

Very nice and courteous, however all three times I've been here and ordered a Irish creme cold bold brew/cold foam cold brew there has been no foam to take from the bitter cold brew taste read more