generic staple coffee place for me Good quality on the coffee as usual Had one concern during the heat where non buying customers would come in and they were homeless and not sanitary. Not trying to sound cruel but on a food establishment it shouldn't be a thing and business have the right to refuse service, of course they would use the same restrooms and leave areas dirty and they would smell read more

I have been coming to this Coffee Bean location for YEARS (and other coffee bean locations for many more years), and everything was fine all that time. AS OF THIS MORNING/TODAY (10/13/26) they are using a new machine for payment going forward. The woman at the window (she seems new there) handed over this machine and she wanted me to press a button BEFORE I could even swipe my card (first time seeing this machine at a coffee bean). It seems like they want people to tip on the machine now, but I could not see clearly on there (blurry), so she got upset with me for that. The "problem" was that I needed my reading glasses, which I forgot at home... so what a coincidence that they just started with a new system in which I need reading glasses to see better. Well, I asked the woman if I could skip the button in order to swipe my card this time around, so that I can FINALLY get out of there (didn't have cash on me). There was a LONG LINE of cars behind me, so I wanted to keep it moving. Apparently she did not like that. She went on to tell me (in a certain tone) that she would make the exception this time. She enjoyed giving me a hard time for that. I was even squinting to try to see the screen better. She didn't care that I was having a hard time, so it was apparent that she doesn't like her job all that much to begin with. LET ME ADD THAT I WAITED PATIENTLY FOR ALMOST TWENTY MINUTES IN THAT DRIVE-THRU, only to get a hard time just because they switched up with a "new system" as she called it. I was trained in customer service in my 20s, and I do know ONE thing about good customer service, and that is... you GLADLY go out of your way to help someone WHEN it is a REASONABLE request that is NOT detrimental to the business. I paid FULL PRICE ($4.00) for my PLAIN iced Americano coffee (only water, ground coffee beans, and ice), so it's NOT like they lost a single penny for not having my reading glasses on hand!!! As a matter of fact, they actually SAVE MONEY with NOT having to place milk (half & half) in my cup MOST OF THE TIME since I am trying to cut down on milk. Besides, tipping is OPTIONAL in a drive-thru setting. By the time I got my coffee, I simply said "thank you" in a normal tone, yet she had a face like she wanted to kill me or something (a really angry face) ~ not exaggerating (she said nothing back after I said "thank you", and was giving me a mean girl look aka dirty look before I drove away). Unbelievable for an overgrown woman. Looking back, I should have drove off and left her there with the coffee. Other than that, the baristas here are GOOD (i would prefer to tip the baristas directly). The coffee here is exceptional. I almost have an addiction to this coffee, but after what happened above, I will be reconsidering this "vice"/addiction! By the way, I also do my coffee at home, but I have extra work this week (deadline is this Friday), so I needed a stronger coffee for this week. NOTE: tipping culture is OUT OF CONTROL in the USA since the pandemic, and people feel overly-entitled to get a tip for just about anything, just for handing over a piece of food or drink. That's actually basic service...aka selling your product, which is what you are in business for. And that is actually coming from someone who is VERY generous with tipping! Let's put it this way, my spouse gets upset with me for tipping as generously as I do (20% just about anywhere and at most sit-down restaurants), and he doesn't even want me to tip one dollar for take-out (yes, tipping is expected just to take your food home with you). People don't have to go out of their way anymore or even be all that nice to you (many times not even a half-smile or proper greeting like good morning, etc.), and they STILL expect a generous tip! They expect you to tip them just for working a job or for the AVERAGE/NORMAL things that any business should be doing to STAY in business. It is beyond DELUSIONAL if you ask me. There are exceptions to this rule, like tipping generously for food delivery, etc. I am conscientious overall and I strive to be more than fair especially to those that go above and beyond, with the exception of those that treat you like you are just another number (the service is barely average or mediocre at best). I just feel that I should NOT have to tip EVERY SINGLE TIME I get a plain black coffee...or just for getting BASIC SERVICE. In other words, DON'T SELL COFFEE THEN. Why have a coffee shop then? Actually when Coffee Bean had a tip jar outside their drive-thru window at one time, I would place a dollar in it here and there, but NOT every single visit. Truth is, I should NOT have to give a tip for basic/decent service -- that should be standard protocol if you want your business to thrive, but it seems that it is heading towards that no matter what. Anyway, I did not order food or supply at Coffee Bean, so I am getting the most basic of services here. I RARELY get a fancy coffee, and that is when I do tip as well. read more

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Wonderful coffee place! Tastes so much better then Starbucks and the staff are so much nicer. My grandma goes almost every day, and they took the time to learn her name and order. Can't give them enough praise. Miss Zana says thank you and you guys are wonderful. read more

So jealous that we don't have a CBTL in Nor Cal so whenever I am in So cal, it's a must stop. I'm typically always happy with whatever I get. This time I tried the dark chocolate latte. It's was decadent. I normally get iced drinks, but this day was rainy and a hot drink felt fitting. Drink was well made and service was friendly. The drive thru long took way too long however. Maybe it was the weather. There's also plenty of parking. read more

I really enjoy this location because it has a drive through and the service is amazing. The baristas are very knowledgeable and when I ask for recommendations they never disappoint. The ambience is great for students that need a place to study or if you need a quiet place to work from. They also offer outdoor seating. I also love that their app offers deals and rewards on their food and drinks. And the have kid drinks without caffeine for your little ones, One of my favorite drinks to order from their seasonal menu is the lavender matcha. read more

Everything was perfect. No complaints. Great service. Fast moving. love coming here. Will always choose coffee bean over anything else.

I never leave bad reviews but I have to say something in this. I came to this location for the first time and I got my free upgrade but what they did because they had done a medium size one already they threw the mace drink back into the blender and added ICE and milk to the drink. They had no care in the world to remake my drink so that it can taste as it should! For being an every day loyal customer I am disappointed on this. read more

QUICK SERVICE & GREAT LOCATION! I really like this Coffee Bean on Day St, it's right across the street from a nice hotel and it's near the hub of Moreno Valley (mall, movie theater, loads of eateries, and more). It's surprisingly still very quiet inside and relaxed. I came in to try their winter selection and got a frappe! My Mom gets really tasty gingerbread cookies from here, so we decided to grab one while we were here, I highly recommend them! The inside of the store is pretty spacious but there was a bunch of tables and chairs clumped together the day we went in and it looked a bit messy. It took up seat space and was awkward. Overall, I'd definitely return! The coffee house smelled amazing as soon as you walked in. Coffee Bean is undoubtedly better than Starbucks, they have a unique selection of flavors. read more

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I absolutely LOVED my service!!! I didn't even know XL was an option for my drink. I believe it was Sarah that took my order & made my day :D she was extremely sweet and had me giggling. Thank you for suggesting the size upgrade you totally helped me conquer my day. read more

My son and I had coffee there. Great service and I didn't feel like I was being herded like at other coffee shops. I would definitely go back. read more

Nasty and disgusting. HEALTH DEPARTMENT alert. Get out of your car and go inside dont order from your vehicle (so you can check things out). This place had a plastic cover on the counter with containers of powder for the drinks with bugs flying all over the counter, some sitting on the plastic, hovering over the powder with some inside. They were told to cover the containers and the response was that they couldn't find them. Notice there pics perhaps posted afterward with lids, some on, some off, trying to play this off. The person in charge was also told. Her name will be spared here, but she pretended there was nothing she could do as if this was normal. When asked who owned the place she said it was Jollie Bee or whatever, she did not care. Bottom line is, this plqce is A NO and certainly a HEALTH RISK. The drink ordered was thrown out due to possible blended bugs and larvae. This opens a door to safety and who owns the place, what kind of training employees have, is there a food handlers cert required, how often is an inspection done? Also, they were unable to provide a receipt when asked at the window. Had to go inside to get it and wait for the manager to come from lunch in the back. Good things come to those who wait. Never would have seen the bugs. Very unsanitary location wrong folks running the place. Also if someone came in sick they could sneeze and cough all over the drink powder. Protect your health! read more

Coffee is good but the wait times there are a little ridiculous. Even when ordering ahead on the app there's a long wait .

Located on Day St. and Eucalyptus Ave. by the 76 Gas Station. Plenty of parking and drive-thru. We stopped this morning for regular brew coffee and a pastry. Everything was fresh and very satisfying. Fast and efficient service, staff was friendly. The store is clean and organized with plenty of seating and workspace. Overall, we had a great experience at this location. read more

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I like it a a lot. The drink doesn't taste like only powder only . But it tastes good together. Thank you :) read more

The Coffee Bean & Tea Leaf - Best drink ube coconut iced blended - Coffee & Tea Near Me - Moreno Valley, California

Without fail it's always missing add ons/substitutes. I constantly come to this location however I feel like the accuracy has gone down. It seems like a small thing but if you're consistently paying extra for something you never get it's disappointing. I always order caramel on my drinks and for one of them I change the milk since my sister is lactose-intolerant. Neither of those things are ever added. No wonder the rating is low on here. read more

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The service is amazing and the drinks omg I love my matcha blended with oat milk and with strawberry p and my husband same but with wip c and also the peach tea you can't go wrong with that in this heat we having I had it for breaking fast and definitely refreshed every party of my body I felt like a new person but definitely better than other places I've tried around here I don't see myself going to another place now this is my spot has been for 2 months now I waited to review cause I wanted to keep trying the devices since it's diffrent people at the register but all of them are great when it comes to giving you services read more

The Coffee Bean & Tea Leaf - Peach tea with light ice - Coffee & Tea Near Me - Moreno Valley, California

I just had to stop by after my stay at the Holiday Inn, the drive thru was quick and efficient compared to other locations I frequent. The drink itself was perfectly made but the quality of their breakfast sandwich with egg and bacon is severely lacking (but that's a corporate issue itself, they should replace the sandwich altogether because it's worse than the Starbucks ones). Aside from the sandwich everything else was great and the girls at the window were efficient and respectful. read more

Consistently great coffee and exceptional customer service. I come here often, and the team is always very kind and welcoming. I'd especially like to mention Sarah, the manager. She is so nice, welcoming, and attentive, it's easy to tell that she is an excellent manager. She truly cares about the place as well as the customer experience and it shows every time. :) read more

I used to love this place, but things have changed. The workers here are NOT pleasant. That was one of my favorite things about this place. The ice blended drinks (my usual) have not been up to standard; they still have large ice chunks in them. The food is the same prepackaged stuff, can't get anything altered for allergies. The new update to the app is utter crap and the workers won't let me use my phone number instead (which has never been a problem before). Ambiance is typical coffee shop chill vibes. They ask for a name but don't put it on the drink, I saw a lady take a swig before realizing it wasn't hers. I'm sick of being treated like a number! read more

The Coffee Bean & Tea Leaf - Small Ice Blended Mocha with blue berry muffin - Coffee & Tea Near Me - Moreno Valley, California

This sarcastic bozo is useless. Can't even make my ice coffee right. Was paying 5 dollars for 18oz of water and 2 oz of coffee and this bozo was rude and unprofessional. Don't come here! #starbucksisbetter read more

The Coffee Bean & Tea Leaf - Clown - Coffee & Tea Near Me - Moreno Valley, California

Best service ever 10/10 employees were nice manger Sarah was really helpful the store was clean and nice and the pastries were worm and delicious coming back again 100% read more

Seems like people have had a lot of bad experiences with the staff here, but we had no such issue. Drinks were good and our order was completed in a reasonable amount of time... read more

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11.23.23 Another nice place just off the i215 freeway, plenty of easy parking, clean through out including the locked bathrooms . The standard menu, try the Hazelnut coffee . Beware the hostile fat white woman who has zero interest in being friendly / helpful . Decent free Wi-Fi . There went your tip . -Nate read more

Not a good coffee at all! Bagel and snacks are not that fresh either!Way too expensive! Ambience is good and service is ok!

Charles was great! 10/10 experience! Will come back! Friendly and helpful. Coffee was perfect!

Wonderful staff! Been meeting colleagues in the Mo Valley area a few times recently and this is a convenient location for all, luckily the team here is always amazing! Friendly and welcoming with very fast service!! Highly recommend read more

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I would give this place more stars due to the taste of drink the workers were not too friendly didn't know manners. You say thank you and get no reply, my 2 year old knows manners! a lil annoying. i'm glad i found a coffee bean. I'm willing to try again, stay tuned. read more

The Coffee Bean & Tea Leaf - Vanilla Ice drink - Coffee & Tea Near Me - Moreno Valley, California

Service was great. Friendly staff and manager. The atmosphere is positive. My food and drink order was accurately prepared, unlike most competition. I recommend this location and look forward to my next cup. Good Job coffee bean! read more

Love coming here for their Vietnamese coffee with cream cap or their cookie butter latte with oat milk. Staff are always kind and welcoming & quick too! Recently downloaded the app and there's also a ton of deals on there pretty often. read more

I went to this location during my lunch and the service was great and fast. JJ was wonderful. read more

The Coffee Bean & Tea Leaf - Dry Iced americano with vanilla. - Coffee & Tea Near Me - Moreno Valley, California

I was iffy on the recent reviews on this location. But when my sibling and I went, the service we got was good. Cashier was friendly, she looked young with eyeglasses. We got our drinks and a wrap. All were delicious. I don't want to imagine what their rush hour. read more

The Coffee Bean & Tea Leaf - Coffee & Tea Near Me - Moreno Valley, California

My matcha tea ice blend with oat milk is always so good!! The morning staff JJ and Zane are super sweet, they always remember to put a sleeve on my cup. It's the small things that matter. Thank you!! -blue charger read more

love going here before heading to the park with my little family! we always use the drive-thru and the employees are always quick and fast and our drinks are always nice and cold. read more

#THANKYOUTHURSDAY I am thankful for the staff at this location. Whether it is a drive thru order or walking in the staff is so nice and helpful! They offer suggestions when asked and really provide a lasting experience paired with decadent drink options. Dare I say it... I prefer coffee bean over Starbucks anyday! The flavor profiles are more well rounded and bold. The location is clean, a lot of seating indoors and very peaceful. I'm surprised not a lot more people frequent it to study and hang out. read more

On Friday, May 31, I treated 14 of my students with a pure ( non caffeinated) drink of their choice for meeting their reading goal. Jacky and her team were absolutely awesome! Thank you read more

The Coffee Bean & Tea Leaf - Coffee & Tea Near Me - Moreno Valley, California

I like coffee bean products but the service and drive through is really slow. If you want to get in and out, go somewhere else. If you are already running a bit late and want a coffee, go somewhere else. It doesn't matter what time you go, you will be waiting for a really long time. read more

I really enjoy studying at this coffee beans! Though the drive thru is always busy, it's almost never as busy in the actual store. There's usually only 3-5 people sitting at the tables after like 5 pm so it's really relaxed and quiet here. Bathroom is clean which is a huge plus. Plenty of outlets. Tables are a bit wobbly but because it's so spacious, there's many seats to choose to sit. This will be my go to study spot. read more

The Coffee Bean & Tea Leaf - a cup of coffee on a table - Coffee & Tea Near Me - Moreno Valley, California

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Coffee Bean & Tea Leaf is my absolute favorite coffee shop! I wish there were more locations in my area. The coffee is the best and so is the service! The ambiance is amazing as well. read more

The Coffee Bean & Tea Leaf - Coffee & Tea Near Me - Moreno Valley, California

Every time we ordered our blended drinks, their "whipped cream" isn't working or they ran out! WTH!! Get your shit together coffeebean!!! You can't even complain or talk to anyone‍‍... and some of their employees are rude!! read more

Coffee Bean v. Starbucks Seems like there's an ongoing debate over these two, on which is better. My personal opinion, I prefer to get my coffee from Coffee Bean because the flavors complement each other better than the coffee at Starbucks. The hazelnut latte over ice is my go to beverage. read more