I ordered a drink and they drew a monkey face on my cup . This was at the Mesquite location, near Dave's Hot Chicken; I order every day, and today my cup arrived with that face on it. My order under the name Adrian G read more

visited this Starbucks recently, and I have to say the service was slower than I expected. It took a long time for my order to be prepared, even though there weren't many people in the store. The staff seemed busy, but I felt the pace could be improved. While the drinks themselves were fine, the wait made the experience less enjoyable. I hope they can work on speeding up service in the future. read more

Great Spot! Inviting, clean, busy, and the service was spot on. One of the busiest spots and they stayed busy for hours! Thank you all for your hospitality and customer service! Happy Customer! read more

Our drinks came out amazing! No problem with drinks or food. However , service at this location? Horrible. I understand I came by around when the kids were getting out of school and workers may be stressed or irritated but there is no reason that can validate the service they give at this location. It's my usual stop before heading to work and now it won't be. read more

Horrible place. I ordered two ventis with no fruit in them, and they added fruit no big deal small mistake. The workers are somewhat polite gave me attitude when I nicely told them that they added fruit. Honestly I wouldn't recommend going here but take you risk. read more

they always get my order perfect no matter how extra i am. their espresso always tastes good too when i order coffee. it's usually quiet and fairly empty, and the staff is always nice. read more

Starbucks - Strawberry Crme Frappuccino Blended Beverage Valentine Cake Pop - Coffee & Tea Near Me - Mesquite, Texas

I waited at least 20 minutes for just 2 drinks and the workers were just talking to someone that might have been their friend .I gave the benefit of the doubt thinking maybe they had online order to catch up but they weren't they were just talking until I kept looking it's when they started to do my order .Then to top it off they messed up a ladies order and she was trying to tell the workers and they just ignored her then laughed when she asked for a remake . read more

Love this kind man and it tastes sooo good and they have the best ice and best service and it's chill read more

Starbucks - Peppermint White Chocolate Mocha - Coffee & Tea Near Me - Mesquite, Texas

1st world problem alert, but a simple order is either right or wrong. 3 items ordered and 2 things left off. I paid for extra items to add to oatmeal & it's not in the bag. read more

Waited 15 minutes for TWO trenta icewaters ... there was three people there and not one could help the one barista. The 1 star is for the refreshing water. read more

Look, you've been to one Starbucks, you've seen them all, am I right? So, in that sense, this Starbucks is nothing to write home about. They've got the standard menu of espresso drinks, teas and slightly burnt Pike's Place in tall, grande and venti. They've got the standard breakfast sandwiches and cake pops. The thing I like about this Starbucks is its location right around the corner from Half-Price Books, and outdoor seating area with abundant parking and other big box shopping and Town East Mall nearby. read more

The boy at the register is an asshole for no reason 1 star for service , there were three employees and only one was making drinks there were so many online orders and ppl waiting and it took forever read more

Wow this place is sooooooooo slow. Has to be one of slowest Starbucks ever!! Already have waited 10 min and we are still waiting and there has got to be at least 6 more people ahead of us that still haven't gotten their drinks. They need to have MORE employees to get this transition going. Would not come back to this location. read more

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I've been ordering the same drink for years and I decided to try something different and I'm now ADDICTED!!!! If you like green tea try the Iced Matcha Latte, caramel drizzle with whipping cream. read more

Starbucks - a hand holding a cup of coffee and a drink - Coffee & Tea Near Me - Mesquite, Texas

I'm a Starbucks regular so there are a couple of things I look for when I visit different locations: Order accuracy Quality of food and drinks Drive thru availability Timeliness of filling order Friendliness of staff Atmosphere if dining in This specific Starbucks location misses the mark on a couple of the above items. Reason I am a regular here is due to the proximity to my home, but I hate the fact that there is no drive thru. The reason why I hate getting off and going inside the restaurant is that I am lazy and more importantly the service here is very slow. I would rather wait in my car at a drive thru listening to some good music than have to stand inside waiting in line for 30 minutes. This location is always packed and I always see one barista busting her butt making drinks while the others only ring up more customers. Now I do have to give this Starbucks props for order accuracy and quality of the drinks. I have never had a bad order and I always customize drinks. I will continue coming here until I get my wish and get a Starbucks in Mesquite with a drive thru! Just be prepared to wait if you decide to come here to fulfill your coffee needs. read more

Starbucks - Venti Caramel Ribbon Crunch Frappuccino - Coffee & Tea Near Me - Mesquite, Texas

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The staff is super sweet. But they always take a long time on the drinks And they always seem short staffed. The seating is awful. Most of the tables have no plugins. Also this place is usually super packed. More people frequent here than the typical Starbucks. Last, today its 100 degrees outside (or at least it feels like it) and the A/C is out. So the workers are sweating.. the customers are too. It's an inferno on the inside. By the time you get your drink its slush. read more

Starbucks - Inside the Town East Starbucks. There's usually a long line. - Coffee & Tea Near Me - Mesquite, Texas

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I've been calling the store trying to get a refund/ store credit since my Starbucks app decided to place my order in mesquite for some reason (I should have double checked tbh) but still help please read more

If you're like me and you go here simply because it's less than 5 min away do yourself a favor and go to the one on Centerville. Is it +10 min away? Yes, but they have: +drive thru +order is ready to pick up when you arrive regardless of the time of day +workers are actually friendly +get the order right every time +did i mention the service is A1? Do not sacrifice quality for proximity, thank you to this Starbucks for teaching me this pre and post pandemic PS: a change needs to be made to this location, I'm convinced it's management read more

Wonderful first time experience! Very clean Short line Great staff Friendly professional staff provided superior customer service Very impressed Thank you very much Will be bAck Yeehaw 5 stars read more

I placed a mobile order for a cold brew. Took 45 mins. Staff too busy chatting. Unbelievable.

Drinks are awful , they can't hire good people and that's understandable in these days but they are honestly the worst! Please if you don't have a servants heart do not get into customer service! The restrooms are always nasty and the whole vibe is depressing! read more

Starbucks - Starbucks mesquite - Coffee & Tea Near Me - Mesquite, Texas

This store needs new management. There was only one barista while the other three were in the back. It's 7pm so they shouldn't be doing their closing procedures yet. I always give this Starbucks a chance, but this store's performance is so bad. This is my 2nd bad review on this location :/ read more

I ordered a simple pink drink, took about 15 mins to receive my order.Other people who had ordered before and after me had received their orders before mine.Would not recommend. read more

I know it's a Starbucks so most people won't read this review and just think "well I still want a Starbucks drink anyway" but for the love of God go to a different location! Went here on a Saturday at 3pm. It wasn't that busy. Ordered a black coffee and a lemon loaf slice. That was my entire order. Waited 18 minutes before I asked why a coffee was taking that long. Got told they were "just now starting to brew coffee" AT A COFFEE SHOP? They gave me my order and I left, sipped it and IT WAS COLD. Went inside again to ask why the hell I got cold coffee to be told "YOU WAS IN A HURRY SL I GAVE YOU COLD COFFEE". Like what the actual fuck kind of service is that? You need to wait over 20 minutes for a black coffee or else you get a cold one? Not how you run a coffee shop, not how you run any business frankly. Terrible terrible service! read more

Only Starbucks I've seen that takes over 30 minutes anytime you order, no matter what time of day (even 2pm on a Wednesday). More than once they didn't know what drink I was asking for anyway. Staff is often rude, to you and to one another. There was a new employee and rather than helping her when it was packed - they yelled at her to hurry up and take care of everything. What takes everything though is the filth, there are bugs - bugs- in their food display and the entire place is clearly dirty. Go anywhere else, there are two within 10 minutes that are great. They need new management and a visit from a health inspector. read more

Waited in line 20 min I ordered a grande iced white chocolate mocha and a venti iced water violet the manager told me they had an ice shortage. I told her I would pay for ice to put in my water. I got ice in my iced white chocolate mocha, but she told me if I wanted it bad enough I would go next-door to the gas station. I will not be returning to the Starbucks. The customer service is extremely poor. read more

Less ice more coffee please watch it with the ice. Upset !!! took lime 5 sips and it was gone girrlll. read more

Starbucks - Ice Caff Mocha - Coffee & Tea Near Me - Mesquite, Texas

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If you go to these Starbucks make sure to have plenty of time to spend there it moves like molasses.

Me and my boyfriend came here Saturday at night , Don't come and waist you're time here!!! When we got here the lady that took our order was the worst she was so rude and I had to keep reappearing my Order because she was worry about something else going!! The drink were made fast but not right I had one order of a vanilla ice coffee instead they gave me a black coffe with vanilla syrup when I told her that wasn't my correct order another employee said that they don't but milk on it and that we had to that our self ? Since when do we have to make our own coffe correctly ? And they had no milk at all ‍ Anyways my other drink was a dragon fruit with almond milk she instead put coconut milk on it , seriously the worst place don't waist you're time and go to target they have a Starbucks in there and they're so wonderful!! read more

Starbucks - Coffee & Tea Near Me - Mesquite, Texas

Decided to give them another chance. HAHAHAHAHAHA. My mistake. My cousin and I placed our orders and she gave them her own cup to use. We stood there 15 minutes before I got my drink. Waited 10 more for hers and it never came. She finally said something about it and they "didn't see it" and skipped over it. It's a freaking bright blue Arctic cup how can you miss that?! They finally made it and we left. We went back for a family member that wanted a drink and they placed it through the app. Stood there a good 15-20 minutes and nothing. Finally inquired about it and they said "oh we ran out of the milk you and didn't know how to tell you." A "customer _____ with the mobile order" being called out would've sufficed. Get your act together incompetent people. UPDATE: Went to this location again sadly. Placed a mobile order at 2:19 get there at 2:30 still not ready and all mobile orders were ignored. It was literally one long receipt going as far back as 1:59 untouched. Alerted the cashier and they only made 1/2 drinks I had and still ignored the other mobile orders didn't leave until about 3 after I specifically placed a mobile order. Appalling. No apology or anything just shoved my drinks at me. Never returning again. read more

Starbucks - What happens when you place a mobile order. Don't do it at this location! Mobile orders are ignored. Not sure why they have it then. - Coffee & Tea Near Me - Mesquite, Texas

The wait in line in the morning is unacceptable. It's a mess!. The management knows the traffic in that area just dosent deal with it. I would advise you to buy a simple Keurig unless you have 3 days to wait. RIDICULOUS! read more

I have been living in a web of lies for years now. I told myself that I would never be in the same company with faux aristocrats and pretentious young adults. While I've never physically stepped foot in the den of evil, I can't stop myself from endulging in a Starbucks Frappuccino from the local convenience store. Daily. Yes the price is outrageous, $2.79 plus tax for 13.7oz, but I must have it! The mocha flavor is my favorite, it's the right blend of coffee, milk and sugar. The texture is so smooth and creamy, it goes so well with a doughnut. I refuse to be sucked into learning the Starbuck's Latte Lingo, I'd rather learn Latin. Who's idea was it to create names for the cup sizes? If I want a small, then "Give me a small." should be sufficient, not "Give me a Venti." Starbucks, you will get my money! But I'll never come to your establishment and be demoralized by your baristas. Never I say, NEVER! read more

Starbucks - Mocha Frappuccino - Coffee & Tea Near Me - Mesquite, Texas

For a company is large as Starbucks they have implemented systems for success for any location. This location does not apply these principles during the training of the team. Baristas don't know how to properly serve the drinks. Most drinks are supposed to be served with foam. The quality of foam served on these drinks are not even considered foam typically just steamed milk. This place had an overhaul on the aesthetics but the service overall is subpar from the image Starbucks had in mind when they dominated the industry with the real estate side Secret shoppers should be utilized on this location frequently ‍ read more

Starbucks - Gotta love mesquite! Mold on the breakfast foods Monday morning at 07:24am The glass showcase for the foods is filthy. - Coffee & Tea Near Me - Mesquite, Texas

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We are in the middle of a pandemic! Why wont you take phone in orders like every other establishment on the planet? I shouldn't have to download an app to do so. And during this time of social distancing, I certainly wont be following your suggestion (lady who answered the phone) to come in and place an order. read more

A few co-workers and I came to enjoy some light snacks and drinks after a hard day at work. I absolutely love Starbucks during the fall/winter time. As always the service was horrible! I have been here several times and the baristas have never been very friendly. The quality of my food and drinks have been good which is why I keep coming back. You must try the new cream cheese stuffed bagels they are yummy paired with a gingerbread hot chocolate it is simply the best!!! read more

This is my second time here. The store is slow and the store is very dirty. The restroom smell as like the NYC subway in the summer time. Although they have someone sweeping the floor and about 4 people behind the counter the store is dirty. The last time I was here I almost called the health inspector, employee sanitation was below acceptable standards. LOL, the employee behind the counter just said to a coworker that this store is a disaster. Maybe they just had a rush, but the grime indicates that proper cleaning is not a strong point. They all seem friendly, but it's either this location or the mall. read more

Starbucks - Food and wrappers on floor. Stains all down the wall. - Coffee & Tea Near Me - Mesquite, Texas

Walked in. No greeting, nothing. Service was slow, considering the amount of baristas on the clock. We ordered a Strawberry Acaí and a Java Chip Frappuccino. The Strawberry Acaí had no strawberries, and they didn't even let us know. The Java Chip Frapp. was slushy and took forever to come out. Some of the employees were sluggish and didn't listen to customer requests. Overall a bad experience, but it's what you can expect from fast coffee. read more

Starbucks - Strawberry Acaí - Coffee & Tea Near Me - Mesquite, Texas

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Worse Starbucks ever. They are turning people away at the door at 3:45 when they close at 4:30. The lobby has people standing around waiting for their order but employees are too busy socializing and running outside to talk to friends. read more

The soy milk in my ice white mocha was spoiled. How can anyone even think of giving that out to someone it's sickening read more

Starbucks - Coffee & Tea Near Me - Mesquite, Texas

Not the cleanest Starbucks (bathrooms and floors were pretty bad) but I really enjoyed the conference space available at this location. read more

Starbucks - Coffee & Tea Near Me - Mesquite, Texas