Angry beyond words, and you're damn right I'm going to write a review about it because what I really wanted to do was throw my coffee in the girls face and curse her out for her blatant disrespect but I wasn't trying to get arrested honestly, I mean it's just coffee.
So I go in today, normally, ask for a basic iced coffee and a cake pop, both were charged. Ok cool so I'm waiting and notice a lot of people do an app order so I was expecting to wait a little bit, ok fine. I notice 20 minutes go by then 30 and I'm getting super irate because a small simple iced coffee shouldn't take that long and there's no one there. After so long, the dude asks me what I ordered and I told him. He did NOTHING. Sees me waiting still like a freaking idiot and still does NOTHING! I'm so angry at the complete disrespect that I wanted to cause the biggest scene because not only was I so angry but I was with my impatient 4 year old and I'm starving because I hadn't eaten anything. So I go to the girl who rang me up, and don't even speak nasty to her and ask her if she ever took my order and she talks back to me with an attitude (haaa oh boy) and asks me who placed the order (you did sweetie lol) so she looks at the register and says the order was placed a really long time ago. So she realized it was her mistake and a really crappy one at that. So she proceeds to make my coffee and just hands it to me with a straw and says with an attitude to have a nice day, LOL. This little worthless person had the nerve to give me an attitude and couldn't have the decency to apologize for making me wait and not even putting my order in even though I paid for it. Are you kidding?????? What the hell kind of people are these? I did nothing to any of these people to be treated like that. You guys saw me waiting , patiently for almost a godamn hour and can't even say sorry?!!! Like a basic simple "I apologize"??? And when you see a customer waiting for almost an hour for freaking coffee, shouldn't you ask what the person ordered? Shouldn't you take care of them?? I've never had this had happen in any Starbucks I've ever been to. I personally can't stand this part of Merrick .. always something.. I'm always left with a bad taste in my mouth. Like how do you ring a person up, ask for their name but don't take their order? Then get pissy cuz .... I want my coffee?????? And I didn't ask sooner cuz I didn't want to come off rude or impatient. But the crappy realization is that had it been a rich white lady who's cursing you out, I'm sure they would've been all like "I'm so sorry, I'll give you a bigger size for free if you want".. but because I was a quiet Latina girl , I was pretty much crapped on. I've seen people go off on these people for stupid things like "it has too much ice"
Or "it's not Hott enough" but you make a big mistake and you have the damn nerve to give me an attitude????? That's so insane. I get it's just a simple cup of coffee but to be disrespected that way for no reason at all when I'm already feeling emotional, is so not okay. I love Starbucks coffee and they're the closest to me walking distance so I wish I could just boycott it (the other location is so much better) so I may be back again because I'm not going to deprive myself of my favorite coffee because some people aren't good at their job. I'll just tell her off next time because apparently that's when people respect you. Speaking nicely and being patient sadly gets you nowhere and just disrespected. So I hope all of you go off on these people when they mess your order up because apparently being nice gets you disrespected. What a world we live in! Lol.
Ps- fire that girl. She's trash. And the stupid college boy. read more