I've been to this location a few times, and I normally just avoid coming to this one but I made the mistake of going again just now AND they have the WORST customer service every single time! It must be the culture of the store which normally isn't the case for Starbucks. I always give my props to baristas because I know they work fast and put up with a lot; I'm an easy customer so to be treated so poorly when I'm ordering basic things and am a friendly person is disappointing. A barista named Jackie assisted me and she was so cold and acted so inconvenienced and impatient, and there was no one in front of me or behind me and I wasn't even taking my time lol. She was just a real B to put it simply. I imagine corporate gets a lot of complaints for this location because it's always a horrible experience read more

The stars are for the friendliness of the employees that were at the window. It seemed unorganized and chaotic from what I could see with the employees running around and the long wait. After waiting in line over 20 minutes (the doors were closed by 2PM) I learned they were completely out of medicine balls (2 of my 4 drink order). I had to call and add an alternate drink to the order (thank you for letting me do that). I got both a Venti latte and grande macchiato that were both HALF foam... if I'm paying $5+ for a drink I expect a little more... The third drink that I always order somehow came out completely wrong. They were out of the drink trays (wouldn't have been an issue if I wasn't alone, but I was...) They didn't put the sleeve around my two hot drinks Overall disappointing experience for the price we pay for such popular a name brand coffee. read more

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The staff at this Starbucks is Absolutely Amazing! Especially Reagan! She's always the first to stay Good Morning and really gets to know the customers by their first name! She is extremely patient with my kiddos when they order there crazy TikTok drinks . The staff is always extremely nice . They always leaves really cute sayings on all the cups and are extremely respectful when we bring our service dog in. If we are dinning in they always ask if we need a bowl of water for the pup or anything to make our coffee time enjoyable. This is our family's favorite place for a drink. A big thank you to Reagan and the staff. If you need a place to relax and enjoy a drink this is your place ... read more

Reagan E., the shift lead claiming to be the store manager, has no clue what she is doing. She likes to place all blame for anything at the store on the customer. I ordered my drink at the window and also asked to pick up my sisters phone order. I should mention Reagan has complained that this drink takes 7 minutes to make... okay I pay for it so make the drink. She informs me at the window unnecessarily, that drink was ordered 5 minutes ago. Okay so you're welcome for the heads up and not ordering it at the window?? I don't even know. So I get to the window and she tells me to park they'll bring it out. I try to explain I drive a F250 super duty with a long bed... making a hair pin turn is not going to happen. I also try to explain I can't park in a normal spot in this parking lot as my truck sticks out too far. The parking lot is a nightmare in a car even! I explain I'm not going to park in the dirt field as I've gotten a nail in my tire there... I'll wait. She gets angry and starts telling me I'm not respecting her employees and raising her voice? So I told her... I'd wait for my drink and rolled up my window until it was done. This entire time at the window took 6 minutes! So next day get my drink no problems. Then today... she has the PD block me in the drive through to really hold the line up to give me a Notice of Trespass. I never yelled, cursed or acted a fool. I refused to drive around a difficult parking lot in a huge truck until my drink was done... held up the line 6 minutes! I've been stuck in this same line some days 30 mins never complaining. Needless to say the other Starbucks will get my 8$ a day Reagan can't be bothered to make a custom drink politely for. read more

Nice clean store with a lot of space to sit. Ordered a coffee and chilled a while. Interesting place to people watch if you're into that. Also learned a bit about coffee, see photo of the "Menifee Coffee Academy". read more

Starbucks - Coffee & Tea Near Me - Menifee, California

When we drive from San Diego to the San Bernardino mountains we like to stop at this Starbucks. We've always had good service and great coffee. The bathrooms are always clean, as is the sitting area. This last time we stopped here we had Abi as our barista. She was quick, pleasant, and efficient. Another good experience at Starbucks on Newport road read more

This location is garbage.. There drinks barely taste like anything.. You can tell they are trying to save money and cutting back.. I can't pay full price for half-a$$'d drinks especially in this economy.. I think it's time to see what Coffee Bean and Better Buzz hits like for real!! read more

VERY DISAPPOINTED! I was in the drive thru and got a frozen pineapple refresher and as I was drinking it there were tons of little pieces of plastic inside the drink. I swallowed most of them because I thought maybe it was chunks of fruit but once I started spitting it out I noticed it was plastic. I didn't have the time to go back in and tell them so I called and spoke to the manager and let her know the situation and she didn't seem to care at all! NOT EVEN A SORRY. now I kind of wish I went back in person... read more

04/29 I visited this location for the first and last time! I mobile ordered and it said my order would be ready in 7-10 minutes. I arrived and only my coffee cake and my tea was ready. The coffee cake fell apart in minutes and the tea tasted like water with a dirty lemon run through it. My iced caramel macchiato's had so much caramel it that they were almost undrinkable! The staff was really terrible at handling orders and after 20 minutes of waiting for my caramel macchiato (which I ordered 20 minutes prior) I finally got my order. With all this being said, I will never be coming back to this Starbucks location ever again. read more

I know we can claim one Starbucks is as good as another, but is that really true? Well the coffee may not be all that great, but the experience and ambience can make a not so good cup with coming back. That's what I can say about my simple cup of coffee here. The baristas were super friendly yet not too talkative and the interior and bathroom was pretty clean. But the best feature this location had to offer is the outside seating area. I would come back again and again for the purpose of having a relaxing cup and the Starbucks garden. read more

Starbucks - Seating area outside of Starbucks - Coffee & Tea Near Me - Menifee, California

Literally ordered two caramel frappe and one strawberries and cream, and I don't even think she added strawberries in the drink , the drink literally tasted like blended ice water and whip cream. Horrible first time experience read more

Carri at this location is a star! She was so friendly and sweet, but the rest of them seem careless and make your drinks wrong everytime... like you were lazy and couldn't even add the frappuccino chips to my drink?? Also be prepared to wait :) read more

Starbucks - Coffee & Tea Near Me - Menifee, California

I knew this place is horrible! But I give it another try anyway. I ordered the same thing every time in starbucks and this time they give me almost an empty cup of coffee. It's ridiculous. I'm sure when they pour it they knew it. I don't know if was mistake or just simply not care about what they did. Good job! Never ever again coming back to this place again. I will report you to the corporate office. Thanks but no thanks! read more

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Strabucks employees are very rude. I walk in there to order and they said didn't you read the sign on the door? It's mobile app only . Ithat'll be the last time Starbucks ever gets my business. This is the one on Newport and Menifee. Rude rude employees. I read more

This was the 3 time going there and their shots need to be calibrated. They suck there was a master there with a black apron, but apparently doesn't know what she's doing. do not go here not worth wasting your money. read more

I bought a cheese danish. While I was eating it, I just so happened to look at the bottom of it and noticed mold or eggs on it! Disgusting!! read more

Starbucks - Mold!! - Coffee & Tea Near Me - Menifee, California

Stopped in for an afternoon pick me up and I have mixed feelings about this location. I noticed almost immediately it was extra toasty in there, I run cold so I was not bothered by it but I am sure its not the ideal temp for a variety of people. My drink was well made and the customer service was great. Its just a small location with literally no outlets. I work on the road a lot and that is a major thing I look for in coffee shops. I worked with no outlet and had to keep an eye out on my battery percentage. I wouldn't go to this location if you need to work or need to be near an outlet. read more

Very poor customer service, too many young adults working talking out loud about their personal life. Waited 10 mins before someone came to register to assist me. Everyone is looking at me like I'm a statue. This starbucks is one of the worst starbucks I visit. Every time I visit this starbucks, the waiting time is extremely long. This is why we need Dutch bros at every corner. These young adults need supervision or training on customer service. read more

even If you order ahead the coffee is never ready and im ok with waiting i know they are busy, but at least make a proper coffee. thats what i get for paying for coffee when i ahave a pretty awesome machine at home read more

I came in to get a holiday drink and they didn't give mine with the holiday cup while the others got some. So I went to the front to pay for it instead and the lady said they're giving it later in the month. Wth. read more

Starbucks - Coffee & Tea Near Me - Menifee, California

The employees are so rude. Worst customer service ever. They aren't friendly. You ask for a spoon they are too lazy to walk and get you one so they say I only have forks. Not friendly and treat their customers so rude. Idk how this one stays in business with their employees so rude. Do better read more

No point of mobile ordering here. I waited about 25 min for my drink. Very unorganized, they couldn't find my order. Thinking the person I asked at the counter would make my drink right away after seeing how long I've been waiting instead she decided to help another person with their missing order first. read more

27 min to get a tall java chip + a pup cup for my service dog. The girl at register didn't tell me anything while taking my order but everybody after me she told them something about it ( being served ) was going to take awhile since they were really busy. That's NOT my concern. Maybe your manager has never heard the term PEAK HOURS..... I'm not even a business major but I know this. Than to top it off, I hear one of them say "Richard, tall java chip" as she places my order on the counter. I than say, "I also ordered a pup cup for my dog." her reply.....(love this)..."it's gonna take awhile." WTF... really???? you just put whip cream in my drink so all you have to do is put some in the tiniest cup you got for my dog. Another 8min before I got this. Starbucks.... service going downhill while your prices go up. read more

This store keeps getting worse and worse. Even when I do mobile I wait longer than expected and still the drinks and food is never done. Some of the staff is rude and it's nothing like when I worked for Starbucks '97. Now wearing a masks it's like they don't have to talk, smile or get to know the costumers. read more

This location is BEYOND SLOW. Placed my order for mobile pick up and it said the drinks and food would be ready in 5-8 minutes. I arrived went inside and it wasn't ready. Then they put one drink on the bar top. Stood there waiting for the others. Went out to the car to put it there. Went back inside; still nothing. About 10 minutes later my other drinks were ready now for my sandwich.. that came a few minutes later. Helloooo we mobile order and come when YOU say it will be ready because we don't have time to wait around. I should note the store had ONE customer in there. It was not packed! Anyway, I get to my vehicle and my drink was so bad. I had already pulled off but the consistency was wrong and they clearly messed up with the syrup measuring. I won't be back to this location. The baristas didn't even apologize for the delay in the order that was long and ridiculous. Thanks but no thanks. Learn some customer service skills. read more

we came to this location seeing how nice it was. My friends and I went through the drive-thru and ordered a strawberry açaí with lemonade, no ice, and a mango dragon fruit with water and no inclusions. The barista named Bri, who was taking the order, got confused and repeated it back to us but had it wrong . We repeated our order, and she said okay and gave us the total. When we reached the window, I received my strawberry açaí, which came with water, while my friend's drink came with lemonade. We informed her it was incorrect, and she advanced toward us , stating, "No, you said the strawberry with water and the mango dragon fruit with lemonade ." I was in the back seat, so I replied, "No ma'am, we said the opposite." Additionally, she had included inclusions in the mango dragon fruit. She paused, made a weird face , and said okay. She took the drink back, remade it, and I kept mine as it was, considering the attitude she was giving my friend. She made us another drink but still managed to add the inclusions; funny, huh? read more

There are so many bad reviews for this location and I'm honestly surprised. I live down the street and I come here almost every single day. Mobile order, drive through or order inside. Always great service and coffee - sure sometimes it's busy and there's a wait but that's to be expected it's a brand new Starbucks right in the middle of menifee & right off the freeway. Love this spot and will continue making it a part of my morning routine. read more

everyone who works there is rude and the drinks they make are disgusting. they never get anyone's order right and they don't follow how the customer ordered the drink. do not recommend going to this location at all. they should just close. read more

So the starbucks inside ralhos on antelope rd they totally sucked i ordered two Fraps it was no ice all syrup so nasty I was in a hurry I couldn't go bck I'm so pist this place is nasty and I'm gonna tell ralhps when I go what happened yuck read more

Smaller Starbucks but it's a Starbucks. They need a bit more tidy for they got a lot of foot traffic. We did get to try a new Artisan Tart. It's just a better tasting version of a pop tart ;) Not so friendly in calories but if you're walking around the plaza and do some shopping it should burn off. Keyword: Should ;) read more

My friends and I stopped by on a Friday afternoon to grab a few drinks before we went over to shop at TJ Maxx and Homegoods. If you love these stores like we do you understand the need for coffee and/or tea while you walk around. You could legitimately be in there for hours, so you could get dehydrated and die without Starbuck's (a little embellishment). We got to the store at about 6:30p.m. and the place was packed. We ordered three drinks and sat down to wait. As we were waiting we realized there was only one barista working in the whole place. One cashier...one barista. The barista seemed to be moving in slow motion, but then again, our eyes were boring holes into her at about the 20 minute mark. The cashier was sweeping and emptying trash (with her bare hands and then ringing people up and handling their cups without washing her hands). There was another guy there, but he was restocking and doing, well, who knows. He certainly wasn't helping the situation. Needless to say, a good 25-30 minutes passed before we got out of there. I got a black tea latte which was very hot. About twenty minutes later I realized she had given me an earl gray latte, even though the ticket on the cup specified Royal English Breakfast latte. I meant to go back to the store to discuss the discrepancy, but my friends were worried we would have to wait half an hour again. It really pisses me off that I had to wait that long and then didn't get the right drink. Meh...I've had better. read more

I want to love this store, we come here for breakfast almost every weekend, randomly they will rug pull us and not be open and it throws the whole day out of whack. Super unfortunate read more

Shout out to the amazing team and baristas at this Starbucks this Saturday morning that place was a mad house and they were still providing amazing customer service!!!! read more

Like most reviews on here say be prepared to wait a REALLY LONG TIME or poorly made drink. I walked in at 6:10 pm and walked out at 6:50 pm for 1 drink ?!?! the place was semi empty a few people in there but no one waiting for drinks prior to me ordering. I ordered 2 hot teas the cashier handed me 1 of the teas and said the other would be out shortly, I unknowingly waited 15-20 minutes before i got up to say something the first time because i was talking to my dad and didn't realize it had been that long, by then 4 other people had walked in ordered and gotten their drinks. I got up and asked the same employee that had previously taken my order if she knew how much longer would the wait be for my 1 tea? She didn't say a word to me she just turned around and started looking for what I'm assuming is my tea and then turns back around and says "oh the ticket never printed out I'll get it in a bit" & so I say "okay no worries, I'm glad I asked I'm kinda of in a hurry and it's been a while already" She looks at me annoyed and says "yeah well I'm making it already so do you want it or not ? Or you can just take the refund!" A little upset with her response and the fact I had already waited 20 minutes I said "no I'll take the tea" she continued to make it then leaves it with a drive thru person so he can finish it off im guessing??? so this drive thru employee comes back over to the counter & puts 2 drinks on the counter and calls out a different name . That customer then grabs what he thinks is his drink which was really my tea after all & he drinks out of it and realizes that's not his. He goes back to tell the same rude employee that he must've grabbed the wrong drink but was confused because she had called out his name but that wasn't his drink... so the same rude employee tells this other customer "oh its okay it's her drink" and proceeds to tell me to grab it and they guy keeps insisting to her that he drank out of my drink so maybe I shouldn't take it, the other customer then turns to me and apologizes for grabbing my drink which I responded "it's okay don't worry about it, it's not your fault , she called your name and you thought it was yours" again same rude employee rolls her eyes at me grabs the tea dumps it in the sink and again without apologizing or saying a single word to any of the customers proceeds to remake the drink, not sure if mine or the other customers but at this point it had already been 30+ minutes waiting for 1 simple hot tea ?!?! So I tell her "hey you know what don't even worry about remaking it again, it's been over 30+ minutes and I really have to go, I'll just take the refund instead" she again doesn't say a single word to me, not a single sorry and walks over to the computer and angrily tells me "okay tap your card ! ". Even more upset at this point because of how this rude employee is taking care of this situation I asked if the manager was available ?and she responds rudely " Yeah! I am the manager, I'm in charge!" frustrated with her response and behavior throughout this situation now knowing the manger is the one treating customers terribly I tell her "ohh you're the manager?? Well I don't think its right to have to wait 30+ minutes for 1 tea & not once have you even apologized for the wait or for forgetting my tea" She looked at me with disgust and raised her voice at me saying "I'M NOT GOING TO KEEP APOLOGIZING TO YOU!!" taken back by her response I simply said "not once have you apologized but okay" and decided to walk out than continue to waste my time talking to that disrespectful "MANAGER" that clearly has not ethics to work in customer service, I don't understand why a person like this is even a manager to begin with. I personally have worked customer service 10+ years and maybe that's why this interaction with this manager just did not sit well with me. This managers name is Rachel by the way, worst customer service I've ever experienced in Menifee or Starbucks overall. Rachel clearly does not care for her job even less for Starbucks customers. If you can avoid going to this location please do!!!! You'll save yourself from having to be the next person to experience wasting your time , money or having to put up with nasty behavior from mangers/ employees like Rachel. I don't think I'll be buying from Starbucks anymore, like another person mentioned in the reviews if you can make your coffee/teas at home or go to a local coffee shop instead or ANYWHERE ELSE that isn't Starbucks do that and save your money. I really hope this helps anyone thinking about visiting this location because no matter how many bad reviews they continue to receive nothing seems to change at this Starbucks location and you can see that in these reviews going back to over a year ago or more. Starbucks needs to maybe try retraining staff at this location and hopefully teach them a little bit more about hospitality. They desperately need it! read more

This place just opened up so it was closer then canyon hills location . They didn't have my drink today for some reason and they gave me a drink that was more ice then coffee and tasted like cold hot chocolate . Over 5$ for just ice . I will stick to canyon hills . Not happy read more

Closed permanently? Construction sign said Buzz coffee coming in. It was 9:40pm so could hardly see. That was surprising coz it allowed me to place an online order for pickup. Hope I'm wrong. read more

This Starbucks has a great crew and customer service is awesome. Restaurant is really clean and had a good vibe to just hang out with friends. They make their drinks really good and with the right portions. My white chocolate mocha was delicious and had just enough kick in it to wake me up. read more

Starbucks - Iced White Chocolate Mocha - Coffee & Tea Near Me - Menifee, California

My worst Starbucks experiences have been at this location. The quality of the drinks and customer service is always different. For the most part, my experiences here have been underwhelming. 80% of the time my drink is wrong, and the times that I have asked it to be remade resulted in a worse experience. The mess up is always related to the barista not being aware of their own menu, such as the difference between: the Starbucks Double Shot on Ice and doppio on ice. Example of an experience I had: A barista had handed me a doppio on ice when the tag/sticker said Starbucks Double Shot on Ice. I told her that the drink didn't look like my usual and kindly explained what the drink was supposed to be. And so she proceeds to argue about why I was wrong for five minutes then refuses to fix the drink. Never went to that location again after that experience. read more

Strawberry açaí drink was basically just want. $5 for water cup. Do not purchase drinks here.

Well the reviews are correct about the poor customer service here. I had a mobile order and do to my allergies I can only eat certain Starbucks sandwiches. I ordered my drink via the mobile app and it said they didn't have any of the sandwiches I can eat online so I came to the store picked up my drink and asked if they had any of the sandwiches. Katie said "yes we do" I told her "online it says you don't have any" She responded, "that's because we only have two left" I told her, "great! Can I order one?" She responded "you have to wait in line" She was already standing in front of a cash register without helping anyone! They had one register going until the line was half the size 8-10 mins later they decided to open the other register. I was nearly done with my drink when I finally got my sandwich 15+ minutes later! Blehhhhh Shouldn't these people be educated on customer service? I mean obviously if it wasn't for the way they want to run their mobile orders I would not have to waste nearly 20 mins of my life in a Starbucks! Forget the amount of times I personally go to Starbucks (a lot) but how much money I spend there buying gift cards for clients. I'm sorry but isn't it obvious if I'm ordering ahead via mobile order, doesn't it clearly state that I don't have time to wait in line? She could of quickly rang it up on the open cash register and boom! Unsatisfied customer diverted. Annoyed. read more