I like this Starbucks for several reasons. One reason would be the staff. They are always friendly. I've never entered and had a grumpy employee greet me. Second the location. Is it located on my route to work and has amply parking. Easy in and out access with. Street light. And third. The drinks are always delicious. I don't believe I've ever had any issues with them. I will keep coming back. And enjoying my visit there. read more

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We order from them quite often and everything is great! Especially the delivery time!!

I order ahead. My Order is always ready when I get there. Service is great. Food is good. However, when I ordered the peppermint mocha I was very disappointed. When I took a sip it tasted like strong peppermint mouthwash! Have they changed their syrup? I tried to stir it and with every sip, still the same strong mouthwash taste! Not pleasant!!! read more

I'd rather drive 15 minutes to another location then deal with this customer service. Every time my drinks wrong which is often and I go to correct it I'm stuck dealing with the same nasty girl who has the worst attitude and manners I've ever experienced. I've worked in fast food and mistakes are made I understand but to blame the customer is craziness and to throw in a attitude on top of that WOW I'll try and catch her name to be more specific. read more

THIS IS MY FIRST TIME WRITING A REVIEW IN MY LIFE!But this needs/deserves to be said. Whomever was working the drive through around closing on June 5th is the absolute sweetest and truly made my day. I had the most terrible day, so many things compiled on top of each other that today was the day I finally broke down. But that persons patients, upbeat attitude and kindness honestly turned my day around. She was so fast and efficient, the moving of the line did not miss a beat, my food was great even though they were out of most of what I wanted, & the drink that was made was one of the BEST I've ever had. Give her a RAISE ASAP!!!!!! Can't believe I finally had a great experience with Starbucks read more

Starbucks - a hand holding a cup of iced coffee - Coffee & Tea Near Me - Medina, Ohio

Friendly staff The parking lot and drive thru are a bit tricky to get into. If you enter you have to drive all the way around. They do have a drive thru with a nice and easy to read menu board. The service was very quick and friendly. And everything was as ordered. read more

We love this place so much. You can't go wrong. Especially if it's pumpkin spice time :) The worsKers arE super efficient and even long lines pass quickly. read more

Waiting for over 20 minutes in store while over 15 cars went through the drive through and they made so many mobile orders they didn't get picked up while I was there. It sad when then don't value their in store customers read more

Super sad to have ordered 4 holiday drinks in regular cups. They told me they haven't unpacked the cups yet.

It's a Starbucks and it provides what you expect: good coffee, tasty food and courteous folks. I'd say the staff is professional without being over the top friendly. I wish Ohio locations had the sandwich offerings that I have had in larger cities. Tuna sandwiches in JFK, for example. I'd be there for lunch for the sandwiches, but they only have a small selection. Not a knock on this particular store, but all stores in the state that I have visited. read more

You pay 10$ for a cup of ice with watered down drink, I have a strong hatred for this resturant and it's owners

Definitely not one to leave reviews and if it hadn't happened more than 4+ times in a row at this same Starbucks I wouldn't complain. Every time I order payable extras like caramel drizzle or an extra shot of espresso it's always missing and I have to either go back in or tell them at the drive thru. Very disappointed in this location. read more

I was running early for a meeting and went to The Stubbuck for a quick eggy sausagy sammidge and an iced tea. (We all know Stubbuck's; I won't bore you with the "they sell coffee!" and "they have their own names for small, medium and large!" details, just the nuts and beans about THIS one, okey-doke?) I grab The Times. Yeah, I was WAY early, and reading the entire Times is about the only guilty pleasure I have left. That and short-term memory loss. Oh, and reading the entire Times. So, eggamuffin, Times, jumbo tea, but wait. She's charged me for the USA Toady, which only runs a buck, which is exactly a penny a word. I mention that I would love to pay half price but I have the recessive honesty gene, so she re-adjusts accordingly. Brings the total to Seven Thirty. Hand her a tenner. She hands me back Seven Twenty. Get out your Number 2 pencils, kids, and tell me: what simple math error are we dealing with? I looks at the money, I looks at her. I looks yet again at the money, and say "I think Homeland Security would consider this a Code Orange math mistake." She didn't get it, so I 'splained. "The change was Two Seventy, but you reversed it. Seven Twenty." Next! I just saved her bacon, the evil empire of coffee and my honor from a severe undercharge: two bucks eighty for an eggeroonio snack, beverage, all the news that's fit to print, and I get NO thanks? Good-night Corporate America, and all the ships at sea! And for the love of GOD, you people in the drive-through. I understand how you have to grab that coffee and get RIGHT back home to watch more tv, but could you maybe just pause, if only for a moment, for the people who have have actually taken the time to park, walk in, order, and walk back out? I was nearly roadkill, in BOTH directions. read more

Starbucks - Readin', Writin', 'Rithmatic - Coffee & Tea Near Me - Medina, Ohio

My kids and I decided to stop by here as a treat and I was very much so pleased with the service. Although it seemed busy we still got our order in an efficient amount of time. Will definitely be back! read more

Horrible service!!!!!!!!!! Slow and unorganized drive through. We live close by and always the same Issue. Can this company get this store together please because we do love your coffee . read more

Service was great til I looked at my 2 drinks and got something totally different than what I ordered. And the drink they made, doesn't even taste good. Back to Dunkin I go! read more

They are really good with people with hearing impaired and speech impaired I really recommend them

Ordered a cold brew with almond milk, the almond milk was chunky and they still served it to me...along with a comment from the barista "Almonds should't even be milk". Thanks, but I didn't ask for your judgement on my drink order, also make sure your products are fresh please. read more

Starbucks - I expect snow in Medina during December, but not tiny white flakes in my cold brew. GROSS. - Coffee & Tea Near Me - Medina, Ohio

Ran thru the drive thru, on the way to my next client in Strongsville and they were busy but the service was polite and they kept the line moving with no wait time! My order came accurately and so very friendly at the window as well. There was no yelling or awkward banter going on, just kind, fast paced, busy coffee artistry going on! Great experience !!!! read more

I normally wouldn't review a Starbucks as they're the same from Seattle to Akron to London to Istanbul. The currency might change, but you generally know what to expect when you step into a Starbucks. It's not the crème de la crème....but it's consistent. Except when they're not. Except when their associates are too busy socializing and goofing off to get a simple triple espresso out in a timely fashion. Or to even take my damn order. On the bright side, the condescension was free. Trust me, dear barista, if I wanted your opinion, I'd give it to you. Next time, I'll stick with the Starbucks in Akron that I've been going to for 10+ years. They're pleasant, quick, and focused. read more

To be honest, the thing that prompted me to write this review is that (after waiting for yeeeeears!) Starbuck's now has coconut flavoring! Not only does it taste like summer, but it's a flavor that will send you to a happy island in your mind on even the worst weather day. This Starbucks location is small, but friendly. The service is hit or miss. Not in hospitality (really sweet staff here!), but in accuracy and consistency. I try to give them a lot of grace, since they are the only Starbucks in town (outside of Target) and everyone wants a piece of them. Did I mention the Mocha Coconut Frappuccino? Yeah, I'm hooked. read more

I called to see if they were open for walk in orders and she picked up and said no abruptly and hung up immediately on me. How rude!

I was really disappointed when visiting this location today at 12:40pm. The young person had an attitude after taking my order for Grande Decaff. She shared it would have to be a pour over and it would take sometime. I know the quality of a pour overs. We do pour overs at home so I know the time involved because we have to heat the water then the process. 6 people came and went with their specialty beverages plus the drive through was busy. I stood watching their Bristas talking among themselves and watching the young person taking orders at the counter. Not one person would make eye contact with me. I finally at 12:58pm I had to ask another person about my beverage. Her response was it just finished. Well, the coffee was Luke warm. Was it because my coffee was only $2.25 and Star Bucks make $$ on specialty beverages that I was ignored? read more

So after they opened a Starbucks on 18 in Medina, they remodeled the one on 42! However, it has less seating than it did before. Absolutely horrible! Why bother? What were they thinking? I'm so disappointed! My advice, go to the one 18. Hey Starbucks, move into a bigger and better location! FYI...the new Starbucks in Montrose is amazing!!! Again, drive thru and on line ordering always takes precedence over the people that actually walk in to get their coffee! Really? read more

They finally put a Starbucks in Medina, however the bad news is that it's a small one! Even called a drive-thru, although there is limited seating inside. I was hoping for a nice, large, comfy Starbucks, fireplace and all!!! After all Medina is one of the fastest growing areas in Ohio! And we like our coffee too! Well, of course, they do have the wonderful selections of hot and cold, plain and fancy coffees and also offering a good array of pasties. But it's not the most comfy place to spend time. There is outside seating for in the summer. Free WiFi hotspot, AT&T WiFi. read more

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It's a Starbucks, what can you say. Typical chain big chain store mentality. Sure you get your drink and it's all foamy on top, but I have yet to go into a Starbucks and have an employee who wasn't hoping for the day to be over or a wait time that didn't involve wondering what it was I just ordered. The coffee is alright and some of the seasonal flavors are good, but house blends are overall mediocre. Sometimes you can pick up a quick breakfast sandwich thats not to bad, but get it early before they run out. read more

This Starbucks defines the Starbucks experience. Great staff that enjoyed being around each other and engaged customers. I was a visitor, but they all knew the names of the others. Nice area to sit and sip some coffee and plan my business. read more

I have walked in 3 different times, between 10 am and noon. All 3 times there were nowhere to sit. It is a very SMALL Starbucks. If you want to met someone and count on a place to sit, go down the street to Panera Bread. read more

my normal go-to drinks are always made flawlessly but when it comes to a pumpkin spice latte ... i'm not really sure what goes wrong. on 2 separate occasions i ordered a psl and was so sad when i felt the weight of the cup and looked inside. it tasted great but for a coffee that costs $5, for it to be filled 2/3 of the way ... i was really upset. i would rather take a coffee that is semi warm and filled to the top because they had to heat more milk than a scorching hot coffee that is halfway filled. read more

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My drink is always right when I go to this Starbucks, even when Im in the drive thru I am recognized and asked if I'd like my regular drink. The staff are all extremely friendly and very helpful! read more

I gave two stars to be kind- but literally every time I have gone here my drink is ALWAYS WEAK. I get an extra shot of espresso just to see if it will actually taste like coffee and it's still takes like the milk base. I don't know why it's so hard for them to get a drink right. The one time I actually go back into the store to get a new drink bc mine was so weak they tell me blonde lattes are always weak??? Um no that's incorrect and the replacement drink was just as bad. So sad the one on 18 is on reduced hours now as they always make the drinks perfectly. read more

Always makes the drinks wrong. My frappe had literally no coffee base just whipped cream and caramel syrup... yum. They're also closed Saturday and Sunday. Going to DD from now on. read more

Typically love this place. They do a decent job for the volume of people constantly there. However lately you never know if they are open or not. If you are in the drive thru line and it reaches 2pm you're screwed. They shut down at 2 whether you've been waiting fifteen minutes or not. It's a crap shoot if you drive there whether they will be open or not on any daily basis. Today is Saturday they are closed. Update your website or phone message so at least people don't waste time driving there. If they are open I still applaud the volume they push out in a timely manner. read more

I visit this location most mornings on my way to work and sometimes after work when I need a "pick me up" to run evening errands. The staff is always so friendly and very genuine. They have made me feel like I have VIP status. They remember my name just by my order at the drive thru and even the baristas that aren't waiting on me, walk past the window and say hi! From not only a consumer standpoint but also as an HR manager, I can honestly say the Starbucks crew in Medina has the best customer service I've seen in a long time. They definitely get 5 stars from me! read more

Great place! Lots of parking and a drive through! Pleasant sitting area in and out! A lot of excellent coffee and food choices served efficiently with a big smile . Worker Izzy is the best along with the other terrific associates! read more

After moving to Medina about 6 months ago, I've come to appreciate the staff at this Starbucks location! Every employee I've encountered there has been extremely friendly and kind from when I walk in to when I step out the door. They are extremely hardworking as well! I've had nothing but great experiences at this location. read more

I agree with Kimberly. This is a Starbucks. In Medina, Ohio. We are fine, lol. Their coffee is standard Starbucks, and honestly, so is there staff. I don't find too many things to complain about, especially since I am not forced to drive to Brunswick or Lodi to have some Starbucks! read more

Not sure why this place has such low reviews. It's Starbucks. In Medina. Be happy we actually have one in Medina. The staff is friendly and the drinks are pretty standard compared to any other Starbucks across the country that you would step into. read more

I come to this Starbucks about once a week and have had nothing but wonderful experiences. The staff are friendly and helpful. I once accidentally ordered the wrong thing through my mobile app and when I mentioned it to them, they immediately made me a new one that was correct. Whether I order through drive thru, in store, or on the mobile app, they've been great. The store is clean and well kept up. They always make me smile when I come here. read more

Like others have said. Its a Starbucks, if you're looking for a cup of coffee then you should be in good shape. That said, I can't tell you the number of times that I've been in there and they have been out of something. read more