I love this Starbucks and never have an issue however JEWLE has consistently ALWAYS been a problem for the years I've been coming here. She's rude and god forbid you have a question about anything, she is super condescending. I have never once left a store because I've seen someone working, expect for this location when I see she is working. I've called the district complaining about her multiple times and they do NOTHING! Justin the district manger DOES NOT CARE!! If it wasn't for the great morning crew I would never come back here. read more

This is my neighborhood, Starbucks. I couldn't ask for better people to help me start my day. Thank you to Sarah and Jesse, Nathan. To all the staff there whose names I don't know you guys are always so kind. Thank you read more

Their early morning is always on top of it! Love getting my early morning coffees at this location!

This Starbucks rocks. The customer service here is excellent and the quality of the drinks is high. I come here regularly with friends and my team members also support this business. Give the guys a high five if you visit for me and tell them to have a positive day. Thank you to the staff of Starbucks and I look forward to visiting you guys again. 5 stars! read more

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It's a yes for me! This location knows how to get the job done! This was our 4th visit, we went inside this time to have a warm cookie with our caramel fraps and it was good vibes all around! Fast friendly service and the beverage was made right... they also gave us a doggie treat (whipped cream in a little cup), Duke (the dog) was so excited. We will be back! read more

You know what Starbucks is. If you don't, they're certainly one of the options that you have available for overpriced coffee. Is the coffee at Starbucks great amazing super duper awesome? No. Is the coffee at Starbucks good? Yeah, I'd say it is. A lot of times when you walk into Starbucks, you are not fully awake. You are going to Starbucks to get fuel to help you through the rest of the day. I work nearby, and I often go to this Starbucks for convenience. Most experiences are pretty average. Some are kind of silly. I once ordered the Triple Mocha Frappucino. This is a limited time offering that is probably as unhealthy as the Unicorn or Crystal Ball Frappucino, but far less silly looking/sounding. The idiot behind the counter who I suppose wasn't trained on their LTOs asked if I wanted a Frappucino with 3 shots. If I were wide awake, I would've easily caught on that the idiot was asking if I wanted 3 shots of espresso in my Frappucino for whatever reason. Unfortunately, in my exhausted state of mind, I made the still reasonable assumption that he was asking about 3 shots of mocha or whatever. I thought he was verifying that I was ready for the chocolatey goodness, the most chocolatey chocolate ever. Nope. This dude actually rang up a Frappucino with 3 shots of espresso. Ugh. I pound espressos like nobody else, but I'm not exactly in love with the flavor. I wanted a tasty treat that would pair well with my yoga pants and North Face and possibly provide some caffeine. It was not what I received. There's a lot of Starbucks in the Greater Atlanta Area. I am certain I will continue to go to a Starbucks at least once a month if not more than that. I am certain that I will probably stumble back into this Starbucks. That still doesn't change the fact that I had a very silly experience at this Starbucks. read more

Service is slooooow. Seem to only care about the people in the drive-through and not the people in the store.

The quality of my drinks was high. The quality of my food was low. When I questioned why the bun of my breakfast sandwich was over cooked, the barista at the window said that's normal. Didn't offer to fix it or replace it. Seemed annoyed at my question. Once I got home, I found the bacon on the sandwich to be raw and I had to cook it myself. Pretty disappointed. read more

Starbucks - Coffee & Tea Near Me - Lawrenceville, Georgia

I will always drive the extra distance to come to this Starbucks. I love that when you get to the drive-through speaker, they immediately greet you and make you feel welcome. They also inform you of any shortages and alert you of any out of stock items either while you're ordering or before you leave that way you can adjust your order prior to arriving at the window. once you get to the window someone with excellent communication greets you and safely hands off your order! They are all so kind, gentle and respectful of your time. Although I haven't been to this specific location before 9:00 AM, I do feel like they still provide great customer service! read more

The location on Scenic Highway 124 was closed at 8:00PM. They are not consistent with their hours. I went to the other location across from Target. The young lady that took my order was sweet, and she is the only reason for rating Starbucks with an overall three rating....However, my hot chocolate tasted like water, with some chocolate powder for taste. At first, because it was so hot, I could not tell that it was so weak tasting, however I ended up throwing it out. So, I'm really rating both locations in this review. read more

Love this Starbucks. I'm not sure why they have low reviews. It's a little difficult to get in and out of but that has nothing to do with the coffee that you actually receive there. I go there a lot on my way to work and I order ice macchiato's or hot latte. They've always made them very well and the staff is super friendly. I prefer this location over others in the area. On your way to work a friendly staff is important to get your day kicked off right also, you don't know if your coffee is being made right until you get to work and it's nice to depend on this location for A drink that is made correct My. read more

Those four stars were for Naj at the drive-through window. I felt like I was in a simulation. Everything was done right, I was greeted when I came in, but when I said hello, how are you doing? They didn't respond. I even tried to complement the cashier, he responded with a "hmm," to my offering of oh my God you have beautiful eyes. That was my attempt to wake the dead. My drink was superb but like I said, the only real human was Naj. So if you don't want to be bother with too much happiness, come to this one. read more

So I absolutely love Starbucks. However my last few experiences at this particular location have not gone so well. They tend to be slow and often rude...but today we hit rock bottom. In addition to rudeness I was given a $7.00 cup of steamed milk...there was supposed to be 4 shots of espresso in this caramel macchiato. But all I got was hot milk. read more

Starbucks - A cup of steamed milk... - Coffee & Tea Near Me - Lawrenceville, Georgia

To be clear...I'm reviewing this location and not the actual Starbucks brand. I love Starbucks, just not this one. This location is always out of everything bagels and they never fill my latte or beverage up more than halfway. It's usually filled halfway with my beverage of choice and half with froth and cream. There's not much seating near outlets for charging as well. read more

Great place to grab coffee. Friendly staff, clean and always meets expectations. Overall great vibe.

Great physical location. It is next to Alexander Park. It is a great place to sit outside and catch some sun in the spring and summer. However, the staff here is terrible. Every time I come here I am reminded of why I stopped going here. Drive through (refuse to spell it as thru) - Girl does not give me my card back. I was forced to drive an hour round trip to pick it up once I got home and realized she had kept it. Order Quad (4 shots of Espresso) only person in line. Stood for 15 minutes waiting for them to make my drink. They clearly forgot. Keep in mind I am the only person in the store. They are just doing drive through. The guy who took my order was doing inventory in the back and taking pictures on his phone. There I stood after a 12 hour work shift just waiting for them to remember there was one person standing at the pick-up counter. That is not the only time they have forgotten I existed. They've forgot to make my drink at least four other occasions. I've been rang up for the wrong amount countless times. Made cold when I did not specify "iced" and vice versa. Ordered two drinks and they combined my quad into another coffee drink. Typically if someone orders a drink then they say the word AND the person at the register should understand that you have ordered two drinks. If you are coming from Ronald Reagan parkway direction, you should stop by the other Starbucks, get your coffee and then enjoy sitting outside of this one. If you could wipe out the entire staff at this Starbucks and replace it with the staff at the other Starbucks across from Target, you would have the best of both worlds. The employees at this location are so incompetent that I try to avoid this place AT ALL costs. Save time go elsewhere. read more

Wow! I had no idea a Starbucks could be so fast! not only are they speedy, but they're incredibly nice and have great customer service. 100% reccomend. read more

This has gone from the best Starbucks to the absolute worst. Stay away. The staff here are slow, rude and really don't care about getting it right or even getting the orders out at all. This place has really hit rock bottom. Save yourself a ton of time and grief and just go down to the Ronald Reagan location. read more

A solid Starbucks location. Nothing out of the ordinary good or bad normally. It's not one of the fancy new ones, just a standalone corporate location that's a few years old. However, as I write this there is actually a dying roach on one of the chairs near me. I have to deduct a star for that... read more

Everytime I check in here I surprise myself that I still haven't reviewed it. Reviewing it would help me make sure it's the right one since the picture is ambiguous :P. I could say this is my home starbucks, but I have a couple. This one has a lot of memories though and over the years it has always been a great one. The seating inside is minimal, but usually enough for the crowd that comes here. Usually weekends are the only times all the tables are filled up. Plugs are everywhere if necessary for studying. There are a couple of comfy chairs to read or relax. There is seating outside and it feels great during the spring or summer. There is not much nearby, only a waffle house that shares its parking lot and a car wash on the other side, so not much walking distance. However, the Avenues are right across the street if food or change of scenery is needed before or after. Baristas are great. Not many baristas have been there over the years and it seems like there is someone new every few months, but they are all really friendly and make me feel welcome whether i'm camping out for a couple of hours or grabbing a drink on-the-go. read more

Starbucks - Coffee & Tea Near Me - Lawrenceville, Georgia

Starbucks is always out of something. Whether it's milk half and half or literally anything else they're always out of something. Therefore I have started going to Dunkin' Donuts nearby which is has better tasting beverages anyways. but they do get 3 stars for being clean and friendly enough to their customers. read more

If I could give 0 stars I would. My dad and I went to the Starbucks to get Two iced shaken espressos at 1:23pm . It was busy so we expected to wait. 30 minutes passes and people behind us with similar coffees exit the business before us . I eventually go up to the counter to ask and the manager immediately says we are backed up and make the "easier drinks first." Another employee then locks both doors of the business due to their inability to keep up. After multiple customers begin sticking up for me and tell the manager it is ridiculous at 2:09 both drinks are finally received. I say "thank you finally " and the manager sarcastically responds "yeah you're welcome" as loud as he could. After waiting for 45 minutes both coffees were made incorrectly and I definitely will not be returning. read more

This store used to be the pinnacle of Starbucks service under the management of John, however ever since he left service has taken a dramatic plunge. My mother and I are both are gold member at Starbucks, meaning we spend hundreds of dollars there a year, so when you start receiving poor service from the Starbucks nearest you, there's a need for evaluation. I visit this location anywhere from 4-5 times a week, and 4/5 times they mess up my order. Starbuck's barista promise is to "Love you beverage or let us know. We'll always make it right." However, you ask the barista's at this location to fix the drink how you originally ordered it, and they're ready to bite your head off. I always order my drinks without whipped cream, but seemingly always receive a drink with whipped cream. I'll immediately point out that I asked for my beverage without it and all they do is scrape off as much whipped cream as they can, so as to not remake the drink. The culture at this Starbucks is LAZY and has no regard for customer service. I think this also comes from there always being new baristas working from week to week, once again under John's management, I saw and become accustomed to the same quality and caring baristas. In summary, I love Starbucks the company, but this location is seriously tarnishing the brand of the company. read more

I decided to grab a drink and wait at this Starbucks until the emissions testing center nearby opened for the morning. I was actually pretty impressed when I drove up to the location, because the building looked extremely clean/new and included a drive-thru. However, I was initially disappointed by the lack of cushioned seats inside (i.e. those comfortable cushy seats at most locations). And I was only further disappointed by the service. The cashier was not pleasant. No smile and replied to requests in a rude manner. Maybe he was just having a bad day... After receiving my drink, I decided to enjoy the beautiful weather and sit outside in the sun (it was way too cold inside). I was very happy with the outdoor seating options, which included table umbrellas. Definitely not anywhere close to my favorite Starbucks, but the drive-thru option is pretty neat, and the location is clean. Service is simply below average, thus the 2-star rating. read more

Pretty standard Starbucks with friendly staff and consistent product. This Starbucks location specifically has ample seating and power supply options with good outdoor option. Overall good spot to work or enjoy a coffee from. read more

This Starbucks is a train-wreck. Drinks are never up to par with other Starbucks. You ask for extra add ons and they are left out of the order. That's if you have the right amount in your drink in the first place. Move on to another and skip this location entirely. Drive thru is a struggle! read more

This has to arguably be the slowest Starbucks drive-thru on planet earth. Every time I go to this Starbucks it's at least a 20 minute wait in the drive-thru line. The line is usually wrapped around the building. They need to figure out how to process orders faster and hire more experienced Baristas read more

The person in the car ahead ordered ten drinks. How do I know this? I had to call the store after sitting in the drive thru for more than ten minutes to place my order and pick up my drink. The person answering the phone told me. I suggested "how about asking them to pull forward?" It's not rocket science people. The reason for my review? When I FINALLY got my drink, got on the highway and took a sip- it was wrong. Thanks a lot. read more

So slow. I never wait less than 15 minutes in their line. I don't normally write reviews and I'm understanding of the COVID situation, but this is definitely not a Starbucks to stop at when you have somewhere to be at a certain time. read more

I go here every morning before work! Usually pretty fast service and always very nice people.

This place is top notch! They are always fast, friendly and great to be around. Love going in to see my regular crew. The manager Brian is so nice and always extremely accommodating. It's rare to find such great customer service but this place has it nailed down!! I hardly ever, well make that never review places but I had to give my comments on this coffee shop. read more

Fastest public internet in snellville, tons of outlets and never a problem finding a place to sit. I also never feel like I'm getting the "you've been here for 6 hours" look from the employees here like I do in some other places. If you need somewhere to get some work done that requires a fast, stable connection, this is your spot. read more

Although I may complain about one establishment, I'm even quicker to give out compliments. This was my first time in this Starbucks and I know it won't be my last. Friendly and funny staff. They helped me order a fresh mango passion tea drink since I always get the same thing. It was delicious. I would like to give it a full five star rating but they ran out of lemonade (it's barely midweek) that was a bummer because it would've made my drink even more Delish. Other than that minor issue. Bathrooms were clean, cool crowd, and overall nice spot. I'll be doing more of my studies, readings and quick stops after my workout here! read more

Terrible customer service at this location. I waited in the drive thru for 15 min and when I get to the window I was told they don't have change so I could not get my order. read more

It's a Starbucks, what more do I have to say! It's clean, the staff is very nice and it has a drive thru window. For awesome coffee, this is the place to go!! read more

I I visited this location on Mother's Day. I was rudely greeted on the intercom by a male voice saying "Welcome to Starbucks, we'll be with you....eventually". Just as I was backing up to leave, someone pulled in behind me. The only reason I didn't tell them what they could do with their coffee, was because of the friendly young lady that took my money( I believe her name was Naj). For $4 coffee, I expect better customer service. Starbucks just isn't what it used to be... read more

The service was bad, experience was not Star buck but not well managed.. Need more inventory and quality service.

Got a cold Carmel drink, it tastes like milk. I take it back they told me I was the second customer to brink a coffee saying it tasted like coffee and the pump needed to be changed and I would have to wait but didn't tell me directly the staff was cussing about the work they had to do. Isn't this your job. The problem wasn't addressed the first time. Manager on duty was very rude and disrespectful, didn't want to give a refund and gave a hot coffee saying she is trying to help. Need serious changes here. Never treated this way from Starbucks. read more

I had a great experience at this Starbucks!! My barista, Mary, helped me out when my app was glitching and gave me my free birthday coffee because it was going to expire soon and my app wasn't working! She was so kind and made my day! The service was quick and accurate! read more

Waited in the drive through for 15 min with only two cars in front of me. When I got up to the window he said the green tea I ordered wasn't ready and for me to pull forward. When I told him I didn't have time to wait he rudely said they were short staffed and it wasn't his problem. Thanks for the $2 gift card for my inconvenience. read more