I had a great experience at this Starbucks location. I ordered a Vanilla Sweet Cream Cold Brew or Vanilla Cream Iced Coffee, and it was made perfectly! just the right balance of coffee and sweetness. The service was also wonderful; the staff was friendly and the drink came out quickly. It's always a plus when you get a great drink paired with a smile. I'll definitely be back to this location! read more

Starbucks - Vanilla cream iced coffee - Coffee & Tea Near Me - Snellville, Georgia

Popped into Starbucks in Snellville for a mid morning snack and coffee. The parking lot is tiny, and is intersected by the drive thru line. There is a reasonable amount of seating inside. I got a sausage, egg and cheddar sandwich and a Cafe Americano. My food was hot and fresh. read more

This Starbucks in Snellville on Scienic is the worst place ever I will shop there ever again in life, when managers are hiring people you should vet them properly pissy customer service. Service is the worst I always hear they say customer service in Georgia sucks now I'm beginning to see it. Everybody down here bougie including Starbucks workers. Absolutely ridiculous. You don't want to work and in service business stay home. I threw them back my sandwich I was disgusted. 0 stars!!!!!!!! read more

Service excellent. Temperature good. Music too loud. They always make my drink good.

This was my worst Starbucks experience to date. The person taking my order repeatedly rushed me, even though I was ordering at a normal pace. Their tone was dry and unwelcoming, and the same attitude continued when I reached the window. The employee, who appeared to be male and was wearing noticeable makeup, also seemed disengaged throughout the interaction. After receiving my order, I asked to speak with a manager and explained what happened. She apologized, but her reaction did not seem surprised. When I asked whether this was the first complaint about that employee, she said it was the first one today and mentioned they might be frustrated because only three employees were working. I later checked the reviews for this location and saw that rudeness seems to be a recurring issue. For a franchise as expensive as Starbucks, I would not expect this level of service. read more

Starbucks can do no wrong in my eyes ...until... I order something and they say they ran out of something Anyhoo in my Starbucks experience it's always a line so I expect to wait no worries. I place my order in the drive thru. I'm sure the inside looks like a Starbucks. I love when the holiday menu comes because the sugar cookie is my favorite but to my surprise they didn't have it so I decided to order a refresher the cranberry orange smh I'm not a fan won't be ordering anything cranberry again. I'll just stick to the rivers and lakes that I'm used to to with that being said I'm back to ordering my caramel frappe it's safe for me ‍ Check out my vid and until next time SYOY! read more

This is my go to place closer to home for coffee and it has the vibes! People love sitting, sipping and conversing here. The staff is great too. They know their customers' names as well as our usual beverages. The only negative for this location is the parking situation. Needs more, but space is limited. Still visit daily though. Love it. read more

The morning after every long day, time and time again Starbucks has been known to rejuvenate its customers! This particular one is not a representation of the Starbucks brand. The establishment was definitely very dirty, and I honestly was appalled. The countertop, the tables, the bathroom, and the floors were just very distasteful and I almost didn't want to order. Starbucks is literally a place where consumers come to work, study, or even relax and it just didn't feel comfortable in there. There's was such a lack of everything on the menu. I got nothing that I originally went in for. This was also my 1st time getting the eggs bites, which I do not recommend because of the lack of flavor, but the loaf and water was about the only thing I enjoyed! read more

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Terribly slow. They had no options for food available. The communication was subpar although they were respectful they didn't understand or communicate. Drive thru was very slow read more

This is what you get when you order a nitro cold brew. You get 50% foam. I don't know who's pouring these drinks, but they need to look up a YouTube video how to pour correctly. I sent the drink back and asked them to put less foam. They gave it back to me the same way I gave it to them without fixing it. read more

Starbucks - Coffee & Tea Near Me - Snellville, Georgia

This location is usually a hit or miss. Mostly a miss when it comes to the taste of my drinks. I typically don't come here but when I do I am usually disappointed. My go to drinks are usually a caramel brûlée latte or one of the limited edition lattes of the season. My drink typically comes out not warm enough or not flavorful enough. I will say that I've had no issues with ordering food - egg white bites are usually my go to food item. If you come here just keep in mind that there's a chance that you might not get the taste that you're used to in a Starbucks drink. read more

Jamir is a awesome barista, he knows how yo get the job done and makes the best strawberry açaís and the best summer berry lemonades.!

I've only visited this Starbucks location once and it was a pretty good experience. I came at night time and there was no one in the drive thru. But any time I have passed this Starbucks in the day time, it has been packed! Like the line has been wrapped around the building. The Service: The service I received was good while I was in the drive thru. The Drink: I ordered a Mocha Frappuccino with Almond Milk. It was good. It was a little watery, but I'm assuming that's due to the almond milk. Overall, this location isn't bad. Just be prepared to wait in the day time. read more

Drive-Thru service only with quick & efficient service. I needed to make an adjustment to my mobile order, called the store & the Barista said he'd get it taken care of & look forward to servicing me at the window. One of the longer lines, yet worth the wait. Pulling up I was greeted by friendly smiles. I'm glad to see the food industry employees baring & grinning...in a good way. & I didn't get any flack when I added a bag of chips while waiting for my order. Great overall experience, Drive-Thru & all. read more

Come Here if you are not in a hurry or just have lots of time to kill. Very very slow service.

I order a pink drink with peach juice and vanilla sweet cream cold foam. It is delicious and I recommend! Sometimes they don't have peach juice sadly or are out of stock but that's the way it goes. The workers are kind. I haven't gone inside in a few years but it's relaxing and a good place to study. read more

Starbucks - Pink drink - Coffee & Tea Near Me - Snellville, Georgia

I have given this location so many chances they never the times I have gone make my coffee right Just this morning I got an oat milk shaken expresó I specifically asked for it not to be mixed ( shaken) I want it to be layered. Just to try if this time they made it Ike in other or similar to other locations..... NO they did even make it how I asked and I also paid extra for the cold foam and it was not added. I sometimes ask for caramel macchiato same thing . I sometimes had over ahead yet my order is not found. Mind you the line is over 10 mins most time. Its wrap all around. The menu most of the times they are out of certain things for long periods of time. Officially this location has lost a customer. .I'll definitely be going to a different location moving forward read more

Not sure if this location has a bunch of new baristas but, I've received watered down ventilator Caramel venti Machiatos for a month now. Just had my drink remade twice, and the only thing giving it flavor are the extra syrup pumps I requested. What is going on there. May go somewhere else from now on. These coffee drinks are way too expensive for this. Need you all to get it together. Maybe redo Baristas school or something. Taste like you have a bunch of people just throwing drinks together with no training. I only gave this a 2 star because the guy at the drive thru and the guy inside who remade the drink were both nice. The product was awful. The worst I ever had period. read more

It's so much I can say about store #8760 with their BAD ATTITUDES and POOR customer service with previous experiences. I've had enough with them though but today this is why I am really giving my negative review because of their shift supervisor DIANA!!!! She was very unprofessional and rude to me, and she does not need to be in management! Starbucks, y'all will never get my money again, believe that. And Diana girl, I hope you see this comment boo!!! Don't worry Starbucks I will be tagging you all on social media. This location is the worst Starbucks I've ever been to so avoid this one!!!!!!!!!!!! read more

One thing I will say about this location, is that it is always extremely busy, drive thru always wrapped around the building. I went to this location on a random Wednesday night, and it was packed with people on the inside. For one thing, the employees at this Starbucks still wear masks which I understand Covid and maybe it's a requirement of Starbucks employees but unfortunately you can't hear half of what they're saying to you. It was extremely distracting & annoying. My friend and I stopped in there and we got two drinks and a cake pop. The cake pop came out right away, which was great but we waited a good 20 to 25 minutes for our drinks. And I get it that they were very busy, but that was a bit extreme. Maybe they need more help? ‍ I had a little money left on a gift card & they also gave me an additional discount. My total was $17 but with a gift card & discounts, I only paid $10. Still wayyyy overpriced but what can you expect from Starbucks. read more

45 minutes waiting in DT!!! AVOID coming here. Drive thru also has no exit so you can't leave if the line isn't moving. read more

Great location. Lots of space and outlets. Very quiet and my drink was delicious. I had the iced pumpkin spice latte with whipped cream. I would definitely recommend this drink. Tasty but not too sweet. The staff were very friendly and patient because I never know what I want when I get to the cashier but that did not bother them. This location has lots of seating if you need to come here for meeting to study or to catch up with a friend. The parking here is terrible they don't have many spaces so I had to park at the restaurant next-door just come early so that you can get a spot as they will fill up very quickly. read more

Starbucks - Coffee & Tea Near Me - Snellville, Georgia

Slow AF.. 6 people behind the counter and ONE making coffee. Everyone else is looking at each other. The absolute worst star Update: tried this location again since it's around the corner from my house. Same situation except now I went through the drive thru. The cashier was standing around aimlessly while one person made drinks. GO HELP THEM!!!! Meanwhile the drive thru was backed up. read more

So here's my problem with this location. Starbucks is POPULAR, in most other cities you can't go 2 blocks without running into a Starbucks however that's not the case in Snellville. This is the ONLY freestanding location (meaning I'm not talking about the ones in Target or Kroger). So, because this is the only location with a drive thru in this town oh and there's a global pandemic going on.... It's always packed!! Drive thru always busy and walk in almost as bad. The place is always staffed with many people- yes I'm there that much. The issue isn't staff as they have always been sweet to me when I go there. The issue is there the only location in town. Besides that, great coffee, great service. I'd you don't like the wait I suggest you download the app & place your order to pick up in store (not drive thru).... I place my orders 15-20 min before I get there & usually is ready on the counter waiting for me. read more

Jewel is fucking rude ash she is old and doesn't make sense why she would work in a place such as Starbucks. And the drive thru is down which is quite inconvenient. But the drinks are good, unless jewel makes them read more

Well, today my review more than to the staff will be to the customers. As I believe the experience, even when most of it comes from the place and staff sometimes it has to do also something to the people that visit a restaurant or coffee shop. I stopped by the drive thru of this location, the girl that helped me was really friendly, but what made my experience is whomever was in front of me that started a "pay it forward" chain. Thanks!!! Is amazing how simple things we do, can make someone smile and a nice experience at a coffee shop. read more

Starbucks - Coffee & Tea Near Me - Snellville, Georgia

I am addicted to Starbucks, and I go all the time. This location sucks!! If I order on the app they mess it up or don't make it before I arrive. When I go in they are inept. Today, completely out of brewed coffee. Seriously...at Starbucks. What the heck. read more

Stopped by. No strawberry puree . No butter croissants. Please restock. These items are popular.

Seven people behind the counter "working". Three of them (including the manager) arguing about boxes that are in the lobby. One girl takes the receipt of my mobile order off the machine, puts it on the counter and stands there chatting with her coworker. That leaves three people actually doing something. Worst service ever. It all makes sense why the drive thru moves so so so slow. read more

This is hands down one of the worst Starbucks locations I've visited on the east coast. Prepare to park and cut your car off in this drive through. The wait times are unreasonably long, and in the years I've been traveling to Snellville, this has been a persistent issue at least for three years. You'd think corporate would step in to assess this location because it is certainly a unique problem in contrast to other locations. And to top off the long wait times, the food has always been lukewarm. You're probably better off going across the street to the Starbucks inside the Target. As a note - in the time it took me to write this review from my phone, I have been the second car from the ordering window and not moved. And at this rate... I'll probably have time to post this same review to two other websites and email Starbucks personally read more

This is my 'home' location. It's always busy and that means the drive thru line is long and parking is tough. That also means there's a bit of a wait for your order but the positive thing is the baristas are always friendly and nice. There is plenty of table / work space here but no lounge space. All the chairs are hard, not comfy. read more

Starbucks - All seating is like this - Coffee & Tea Near Me - Snellville, Georgia

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This is the worst Starbucks I've ever been to! 3 people walk by before I was even acknowledged standing at the register. After someone finally stop to take my order there was more Carmel on the outside of my cup then the inside. The barista actually gave me my drink without trying to wipe the cup. read more

As i waited through the drive through to place in order when not a single worker gave us a heads up about closing. Once I made it to the window I was greeted with a "sorry but we are close and we just taken our last order for tonight." I just gave my farewell and drove off. It was honestly disappointing that some of the workers just stood around in a group. Clearly they were lying which displeases me the most. read more

Starbucks - The current time - Coffee & Tea Near Me - Snellville, Georgia

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Thee Slowest Starbucks ever you spend almost 30 minutes in the drive thru or 40 mins inside and it's like nothing you can do because there are no other Starbucks on the southern side of Snellville it's horrible!!!! read more

Visited on 11/27/2020. The manager who answered the phone informed me that the mobile order I had been waiting for couldn't be fulfilled because they were short staffed and were only servicing the drive thru. He hung up on me and then when I called back he came out to say the same thing. Instead of just asking my name and bringing the coffee he kept on being condescending and rude and then when I asked for a refund he said he would check to see if my order had been made. He came right back with it. I completely understand it's a pandemic the holidays and over all staffing issues. I don't understand the way he handled himself. The lady who came out was also rude and I could tell she was just feeding off of the managers energy and being rude because it's acceptable based on management. read more

Ordered a grande iced white mocha, but was given a tall iced white mocha. The coffee also tasted burnt. Not sure what was going on at this establishment. read more

Stay away during peak hours cause you'll be waiting forever. There's one few miles down by hobby lobby that's a lot quicker and friendlier. Parking lot is little to non existent. If your looking for a certain cup or mug they won't have it or request for a certain drink they will make it wrong. read more

They need help with the drive thru that's crazy to be waiting so long for a darn drink. They need more training or whatever it it is they need to get it together. read more

I have done a coffee run several times this month since we have no kitchen access due tonrenmovations. I don't mobile order from home and hit "order" right as I pull into the line. By the time I get to the attendant who is taking orders they have received my mobile order and are working on it. My the time I get to the window to pay the order is ready. Every time! They are pleasant and usually masked. read more

The customer service is terrible. Plus the place is small and it takes forever. Would never recommend coming here. They also rather lose business over cones they don't put out correctly. read more