Alexis is the best hostess she's very professional and kind best service ever really recommend coming to this store.

I can now safely add this Starbucks to my safe places to go when you gotta go to the restroom! You need a passcode to use the restroom. I went to the Starbucks to find some Sakura tumblers. I had recently found them by the airport Starbucks and I was hoping to find them here in this location, but coming here was a happy accident because I found the cutest iced coffee gift card with mini Starbucks bag and I bought all five of them. We also found some really cute 3-D stickers. I've also been sitting on purchasing a pink bottle from Starbucks and I finally decided to get the groovy looking one. Do I have too many bottles, yes. Will I always buy more? Absolutely. Pro tip: buy the gift cards then add the gift cards into your Starbucks rewards account so that you can gain more rewards points when you purchase drinks. You're welcome. ;) Get you a coffee and save money while you're at it so you can get more coffee! read more

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"Given enough coffee, I could rule the World". - Anonymous I needed a coffee real bad. One of those days where no matter how much sleep you get, you still feel like you're in a deficit, energy wise. Got myself a tall Caffé Americano. Walked in and ordered, I normally use the app to avoid having to wait but, the Staff was moving like a well oiled machine. Very nice and courteous Staff. The place was clean, organized and immaculate. I drank it like it was Gatorade. I'm good to go, ready to rule the world. read more

My number one coffee stop! The staff is always quick, friendly, and they consistently get my orders right. I also love that they're open late, making it an easy and convenient stop whenever I need to grab coffee or a few provisions. They recently renovated the café, and I really like the updated look and atmosphere. read more

I agree with other reviewers. First of all, it's not actually a Starbucks so you can't use your app there. Secondly, they don't sell ground coffee (!) so if you need it for your condo, find another place. Most importantly, at least when I went this morning service was extremely slow and my "splash of heavy cream" made my coffee seem like coffee ice cream which is arguably very delicious but not what I was looking for this morning read more

literally writing this while in line cuz what the actual f .whatever boy is taking order sucks. talking about "what else? what else" like you gotta be joking lmao. get his ass off the mic frl. read more

Do not go to this Starbucks. This not the first time but my drink is a Venti Strawberry Açaí Lemonade it tasted so water down. It also doesn't make sense if I asked for light ice and it tasted water down. They made my order quick I give them that. Inside wasn't packed as much as the drive thru. I prefer to go to another Starbucks. read more

Give gavin a raise he gave me the best drink ever hooonestly he's the best barista ever on my dead homies read more

Starbucks - Gavino - Coffee & Tea Near Me - Kapolei, Hawaii

Renovated cafe space, has a drive through. Fast friendly & personalized service. Ms. Logan was really helpful with my no sugar drink order.

They are going to double cup with sleeve your cold cup of coffee and give it to you with a smile after you park in the worst parking lot in Hawaii. read more

The drinks didn't taste good. Their coffee was too milky and the customer service was poor. The ambiance was okay.

Thank you Kapolei Parkway Starbucks! Today (8/27) is my bestie's mom birthday and is here in town to celebrate a precious life taken too soon. As we spent the afternoon doing what she would do to celebrate her mom's birthday and just talked and caught up on it all what she would do is get that birthday drink! It already was late for a Sunday as many other shops are already closed I Yelped location which took me here Kapolei Parkway right across Costco sharing neighbors like McDonald's and Home Depot and I thought it was closed as well as in out of business because all of the letter of their sign is gone! No one was in there but I can see the light on I've never seen one without a sign just the outline of what once was a sign lol! We went in and was very lovely open and lovely decor, we were delightfully greeted by a gentleman and of course we ordered at the counter but for some reason they couldn't find her birthday reward to comp her drink as we tried and tried by then her drink was done and the sweet man says "it's okay we believe you it's on us!" I personally have always ordered my drink using the app as I usually know where I'm going but on this day we certainly didn't but what a sweet kind gesture and we did sit and enjoy our sips which later she found it and showed it to them and still got the reply of no problem you're okay! As we left he again wished her a Happy Birthday and indeed it was as just a simple act of kindness means more than they will ever know as this trip to Hawai'i is a vacay but so much more and a smile is worth a thousand hugs! Thank you! read more

Starbucks - Coffee & Tea Near Me - Kapolei, Hawaii

I really can't stand Starbucks. Their drinks are terrible tasting (to-me). It taste like mostly artificial syrup, stale coffee, and a lot of milk. Really I've noticed a massive change in these coffee chains. These are just my opinions and I think it shouldn't deter someone just because it is my personal preference. However, if you are a fan of Starbucks, this is a great location. They push orders out quickly, have an extensive menu, a decent amount of seating area, drive through moves well, and they used to prioritize drive-thru orders (it felt like that anyway) but it's balanced now. Overall I don't know what else I could want if I was a fan. read more

this was found in my coffee today! usually the service is okay, but man how disgusted i am to find this little guy in my coffee. i will most likely never come here again. read more

Starbucks - A FREAKING FLY - Coffee & Tea Near Me - Kapolei, Hawaii

I ordered a fruit and cheese platter. No coffee to make. No food to warm up. Because they don't have a walk up refrigerator , like other Starbucks, I had to wait for my platter tray. Compared to just grab and go, this was not ideal. The other thing about looking at a tray to pick is that I can see if my fruit is old and choose. I was handed my tray after waiting for it to be retrieved from a refrigerator. When I got to the office, my grapes were soft and old. read more

Coffee well served. It's a Starbucks, what can I say that you haven't read in my other reviews? (You did read those reviews right?) Staff is friendly and I got a couple of laughs after my reading mistake. I should take things slow in life, even after some caffeine. And low and behold everyone takes the drive thru here because no one was inside. No students on computers or meetings going on. Just me enjoying a venti cup two pump white chocolate mocha, extra shot, no whip no form. Overall four stars. Parking can be tight since they are situated in strip mall. Now excuse me, I have to check on my loan approval at NFCU next door. You read that review right? M read more

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Did not check if anything was wrong with the order just gave it to me then when I had left I checked the bag and there it was read more

Starbucks - You tell me what's on my cheese danish ?lettuce?!? - Coffee & Tea Near Me - Kapolei, Hawaii

Ordered cafe mocha and when I got to the office. Opened the lid and only 3/4 full. Again!!!!

Located in a complex next to Home Depot, This Starbucks drive through is my definite "go-to." 90% of the time, the line moves quickly, the staff is friendly & gets my drinks order right. It's only recent visits that my drinks were wrong and they weren't so nice (I'm assuming it's someone new but they'll catch on to the culture quick, because I love the vibes here). They did offer to remake my drink but I was in a time crunch. I'll definitely be returning for the convenience of the drive through and how well the drinks are made / taste here compared to other Starbucks locations. Don't forget to wear your mask when you're at the pick up window, signs are also posted as a reminder. read more

Starbucks - Holiday hours 2018 - Coffee & Tea Near Me - Kapolei, Hawaii

This is by far always my favorite Starbucks to go to. They are always fast despite how long their line can be and today proved this even more. It was the red holiday cup day so the line was pretty long but it moved quickly. The staff is always very nice and when I asked her if I could make two separate orders so I could get a cup for my coworker as well, she mentioned to me that I was able to get as many holiday drinks as I want and she would give me the same amount of cups. I appreciate her telling me that because I wouldn't have known. Even when I go on a normal day, the staff is always so friendly and they're way faster than other Starbucks. Plus it's a plus because they have a drive thru. Although I usually like to give props to local businesses, today for Yelp Thankful Thursday I'd like to give props to Starbucks Kamokila! read more

Starbucks - Coffee & Tea Near Me - Kapolei, Hawaii

I just came from here 10 mins ago and I was about to eat my croissant and a roach came out of the bag. Now its in my car and I cant find it.

I ordered a grande size and it was mostly ice. They usually don't put this much ice in my drinks so I was disappointed. The person who took my order (I think his name was sam) was impatient when we ordered and I wanted to add something to my drink as well but he cut us off in the drive thru and did not add it in when we got the drink so we asked this nice girl to add it at the window. I am disappointed in how my drink was mostly ice though. It was a size tall for a grande price. read more

Starbucks - Ice. - Coffee & Tea Near Me - Kapolei, Hawaii

Starbucks has changed, and Corporate values have changed. I am a gold cardholder and a Starbucks customer for over 40 years. If I make a purchase at one store and then go to another store, I should be able to ask and receive a cup of water. If a person asks for a cup of water, they must make a purchase. What if they are homeless and have no money? Do you allow them to skip their medication? It's hot in Hawaii, and Starbucks should have a courtesy cup of water. Your policy no longer promotes the use of environmentally friendly, waste-friendly methods. Previously, you would give people coffee grounds when they asked for them, if they were available. Now your Policy change promotes filling our landfill. read more

I've been here several times before but this review is about my most recent visit. I wanted to pick up a fruit/vegetable juice on my way to work so I thought Starbucks would be the most convenient to get one from because I have bought juices from there before. When I got there, the refrigerated section was pretty empty. I only saw one juice which I didn't want. Then I ask the worker if they had bananas since I didn't see any out. Another worker stepped in and said they probably don't have any good ones so the other worker checked and she confirmed. I haven't ever been to any Starbucks that didn't have any fruit available and I've been to a lot of stores. I left with getting nothing and wasted my time. Next time I'll probably stop at another Starbucks on my way into work. read more

I have only been to this location twice since I just recently found out about it. It is funny coz I am always in this area. I have tried the lobby and drive thru, both ordered thru the mobile app. Both times, I received great customer service, they got my order right and super quick. I mean, I was the only customer too in the lobby as well as when I used the drive thru. One thing to point during my first visit, the lobby was not very well maintained. Also, there were tables that need to be cleaned. The floor looked like it needed moping. The staff seemed great, but need to improve on cleaning the tables, and sweeping and moping the floor. read more

I love coffee and can drink it every morning, but decided to treat myself and go Starbucks. I been here many times and enjoy every drop of coffee I buy here. The atmosphere is quite casual and the music is great. Today I ordered double shot espresso over ice... called Doppio.... very refreshing. But all drinks are recommended, along with the food snacks, and sandwiches. It's a great place to meet people and hang out. read more

Starbucks - Coffee & Tea Near Me - Kapolei, Hawaii

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Starbucks at this location is very disappointing. This is the second time that this has happened to us. Ordered the iced match tea latte. Received the drink and it is terribly on the light side. Get home to notice that top part of the drink was just foam. We let the drink settle for a little while and this is the end result. Not one sip was taken from this drink. That is definitely not Starbucks quality. Let's try a little better Starbucks. Especially for the amount you are charging. read more

Starbucks - Tall iced match tea latte - Coffee & Tea Near Me - Kapolei, Hawaii

Can't go wrong with coffee or an iced tea refresher...even in the afternoon lol. They have a drive thru and an outdoor seating area. We came in and there was no line. Staff was friendly. I got my usual pink drink and it was delicious as usual. Chairs and tables inside were stacked.. It was very windy outside, to the point where we put down the umbrella so it wouldn't fly away. I had to put my foot on the base to hold it down too. This Starbucks is located across Home Depot. Not my usual coffee spot but it works out when you want to hang with friends and sit down somewhere or study by yourself. read more

Starbucks - Coffee & Tea Near Me - Kapolei, Hawaii

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So...this Starbucks was closed for a while for renovations and now that I've gone since they've reopened I have to say I'm pretty disappointed. I heard that it was very different since the renovations but figured I should give it a try before passing any judgement. Cutting straight to the chase: Heavily reduced seating (maybe five or six can sit at once which is pretty sad compared to how much seating was in this starbucks pre renovation), no outlet access, and much of the previous staff are gone. The drinks are pretty much what you expect from starbucks. My sentimental review though is pretty sad. This used to be a very spacious place with lots of seating and a nice walkway/waiting area when ordering drinks. The renovations took away pretty much all of the "lounging" space in favor of a massive counter primarily dedicated to drive-thru orders. This store has seating but it clearly doesn't want you to actually sit--the tables are small, the chairs are pretty uncomfortable, and they've taken away all outlet access. Besides that, the three tables can seat maybe five people at a time which is sad compared to how many people could comfortably fit into this store pre-reno. Besides that, if the tables are full there's no comfortable place to stand to wait for your order if ordering at the counter. Furthermore, the tables are situated near the most foot-traffic so it wouldn't be the best in a rush anyway. Overall, this does make me a bit sad. I remember seeing many of the same people coming in and out of here to do work, take a break, etc and that just isn't conducive to the new environment of this starbucks. Much of the previous staff is also gone which really takes away from what I used to like about this place--that is, a comfortable space to get some work done and drink some coffee/eat a snack. I know that Starbucks used to previously advertise itself as a third place but that this changed in more recent times. I've never really liked Starbucks--the price point can get ridiculous and I could probably make some of this stuff at home--but I always have work that needs to get done and i'm willing to spend some money while I take advantage of the change of scenery. It's clear to me that the Starbucks company is choosing to prioritize mobile ordering and drive-thru speed. Might as well just close the storefront and make it drive-thru only if they hate customers so much ‍ It's all pretty depressing, time to find a new cafe! read more

I have to say it is different now I went there today between 9:30 to 10 AM in the morning and I haven't slept all night. I needed a coffee and a bottle of water so badly and this person still in training working as a cashier took my order and then walked away and didn't even bother to hand me a water bottle they were not even busy I ended up waiting for a bottle of water longer than my coffee. However, I ask the person that was training him can I have a water bottle? And he asked me oh did you order online? I'm like no I just ordered it just now right in front of you. I'm like what the fuck that's because they were too busy talking instead of paying attention to the customer. And the funny thing is the refrigerator that contains the water bottles is right underneath the cash register. however, this person is the same person who had given me bad service when he worked at the one by the gas station too, I think I'm going to stop going there from now on and the drink is not as good as before anymore. I'm going to miss those who care and help me read more

So the service and taste of the food was alright, but my husband found a sharp plastic piece in the drink and almost swallowed it. How does do objects get into drinks like this??? read more

Starbucks - Sharp hard plastic inside the drink!! - Coffee & Tea Near Me - Kapolei, Hawaii

The staff is always so friendly and accommodating. They're consistently timely with great customer service weather you go into the store at the drive-through. read more

Starbucks - Venti Peppermint Mochas - Coffee & Tea Near Me - Kapolei, Hawaii

During this global pandemic, it's amazing how Starbucks continues to serve its customers. As a former employee, I still get the scoops from former coworkers about the business and stuff and I LOVE HOW THEY TAKE CARE! With that said, it is also scary to be open for business. Even with the necessary precautions there is always a chance...so thank you so much to you and your team for being open and continuing to give such amazing service. I only posted to give a shout out to this adorable team today, April 4...I told them I appreciated them and whoever wrote me a message back...you put a smile on my face. Mahalo nui loa. Mālama. read more

Starbucks - Cute little message from an anonymous & cute parnter! - Coffee & Tea Near Me - Kapolei, Hawaii

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I prefer this Kapolei starbucks better than the new one just because the service is faster, and the baristas are really kind and nice! Staff are very welcoming! The drive thru is always full but it's way faster than you think. I ordered and always ordered the bacon gouda and cheese danish and those were really good! A drink I always order is the dragon fruit with a splash of milk, and they've never messed it up once especially when I go there all the time in the morning to get a quick nice and refreshing drink! The seating is nice just because the cafe is kind of small. I really like it in there it really sooths me up in the morning. The starbuck's cups they sell there look really nice but expensive at the same time. They are really busy in the morning rather than in the afternoon or during nighttime. Overall 9/10! read more

Apparently the manager wasnt having a great day today. She took our order and they were out of "venti iced cups" and was being rude through the intercom. All I asked was if she could put it into a hot venti cup and she said, "No kuz we're running out of cups right now" and very rudely might I add And she was a white lady. Okay, I was just asking so she didnt have to be as annoying as she was. All I wanted was my coffee. I happily pulled up to the window and she wasnt the one who handed me our drinks. The nicer workers were giving me "my boss is on some s-word" vibes. So I was super nice as I could be. But like damn. 2 stars because the workers who actually made our drinks and handed them to me were very nice. And our drinks were good. Unlike the service we got from the lady on the intercom *eyeroll*. read more

Starbucks - Iced GRANDE caramel cloud macchiato - Coffee & Tea Near Me - Kapolei, Hawaii

The baristas at this location deserve the world and more. Andrea and Leni (I think I got the names right?) specifically were the sweetest angels I have ever encountered. If I could give them raises and 20 more stars I would. - From the girl crying on Election Day read more

Service is great! Inside is welcoming and clean. The sitting areas is enough for the busy Kapolei area. The drinks at Starbuck are just good. I am always happy with my orders. And if it was wrong, they will remake your drink. Thank you for being good to your customers. read more

Huge shout out to the staff at this location! We came through here to pick up some coffee on our way to the beach. There was a team member outside with like an iPad, she took our order, even checked on the headset to make sure they had an item in stock. Processed our order. The line moved so quickly, when we got to the window everything was ready. Bagged and drinks were handed out immediately. Paid and were out of there! It was incredible. All Starbucks need that brisk support like that. Thank you so much Starbucks Kapolei for your hard work and the great service. Great drinks and food. Great and friendly staff!!! read more

This Starbucks never disappoints- my drinks are always made amazingly. This is basically the only Starbucks I go to now, every time I order a brown almost every time I've gone recently my drink was horrible. Brown sugar shaken espresso it's a gamble but not here ... Mililani could use some training please. read more

In Kapolei there's literally 3 Starbucks! One by Jack in the box..another in Target & 1 drive thru (which this review is on) I'm a huge Starbucks lover! I've been a gold member since after high school and I own more cups, mugs & "accessories" then I need! I also collect the location Mugs and compare all the Starbucks I've been to. This Starbucks is by far my second favorite! Super convenient, staff are always friendly and welcoming & theres a beautiful outside area! Love love love this Starbucks! read more

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