RUDE! Do not go to this Starbucks. I drink Starbucks 2 to 3 times a week. My request were completely ignored! I would hope I get a response from corporate about this ! read more

They are dog friendly and nice I enjoying going there every Sunday morning with my dog read more

Pumpkin spice was nice. The frap could've been more icy and the service could've been more considerate, giving that the cup had syrup on the outside and NO NAPKINS were given. Which made me feel like NO DUCKS was given either. This left my fingers sticky as well as the inside of the car. read more

Starbucks - Coffee & Tea Near Me - Houston, Texas

My new favorite hiding place...tis the season, ice pumpkin spice latte. It is nice and clean inside. Staffis very friendly and polite.

Got to this location to pick up order, skinny Caucasian lady at register hands me a cup of what looks to be lemonade and tells me the Dragon fruit inclusion is what gives the drink color.... I told her my drink has never looked like that before she proceeds to tell me I'm wrong.... Yea ok My Order; Mango Dragonfruit Lemonade refresher w/no dragonfruit inclusion meaning the damn dried fruit. ‍ read more

Starbucks - Coffee & Tea Near Me - Houston, Texas

I had to respond to an urgent work email while driving, and decided to stop by this particular starbucks to capture their wifi. It was a particular rainy day so I had to grab a table inside to do my work. I went into the shop and ordered my coffee and sat down in at a table that did not have the social distancing sticker that prohibits you from siting at it. I looked around and while their furniture and tables are mostly back to their original spots, no one was inside sitting. This suggest that we can still maintain social distancing while enjoying coffee and that they do have the capability for inhouse seating while observing Covid-19 precautions. Then how come the guy asked me to leave? He stated the "lobby isn't open" and for me to take a table outside. Mind you I need to use my laptop and its raining outside. I complied without a fuss because I really needed to get my email out. I had to stand outside to use their wifi because all their furniture was wet. This experience has left an unsettling sense of dread in the pit of my stomach and had myself asking "why" through the weekend. 1. They're obviously open for business. 2. They have the capability to observe covid precautions as evidence of their socially distanced table and stickers. So why was the "lobby closed"? Is there such a thing? If so, then why have tables/chairs out socially distanced for patrons to use... then tell them to leave? Was it up to the floor manager to dictate when the "Lobby is open?" Perhaps they didn't want wet people inside? These questions remain a mystery because there is no consistency of what they show and what they say. I'm going to chalk this one up from an over zealous staff, trying to use their authoritative scheduling power in decision making. There was no logical reason for the lobby to be closed besides pure ambition. If there were ever a petition to close this starbucks for shenanigans, I would be some of the first to be on board. read more

It's been a while since I've written a review on this location and I'm please to say that I have seen major improvement and consistency with their customer service. I had the pleasure of meeting a new team member named Thomas from France. He was extremely personable and loved his accent of course. So happy to see the positive change. read more

Starbucks - Hot Chocolate Mocha and a grilled cheese - Coffee & Tea Near Me - Houston, Texas

Speedy service and coffee always made correctly! Very charismatic staffs! I go to Starbucks at least twice daily and this location is always my favorite. Drive thru experience is 10/10 read more

Starbucks - Vietnamese ice coffee hack - Coffee & Tea Near Me - Houston, Texas

On this day, the rain was pouring and temperatures dropped but it did not outdo the warmth and kindness of the staff. You see, I don't do Starbucks often so I'm always challenged when ordering. The young lady was patient and helped me make the perfect selection for me. Even when I said "medium" instead of grande, she did not correct me as I've had happened in other stores - she rolled with it and I appreciated it so much. I'm in that vicinity often on Mondays and Saturdays and taking that extra 5min to get there is worth every drop. Great service. read more

Starbucks - Drive thru kind of weather - Coffee & Tea Near Me - Houston, Texas

This location struggles to balance the drive through with in-person orders. I popped in on a Monday morning. The drive through was probably 15 deep. I went in, and I was the only customer inside. Coffee came at a decent pace but I never got my breakfast order. The gal was making drive thru orders and just ... never made it. I finally just told them to keep it, I was swapping with a grab and go item. Disappointing. Worth the wait in the drive thru line if you have to go to this location, but honestly there are plenty of other spots nearby. read more

This is a lovely Starbucks for introverts like me. I really like the row of "easy chairs" with side tables. It's actually quite comfy and home-like with a view of the coffee-bar (in case you get too comfortable). I was able to place my order, set up my laptop, and my drink was ready as I was about to sit down in the easy chair. Spectacular, on point service. Also, they have a drive through, which surprised me, because in my experience, when a store has a drive through, their counter service is slower. That is definitely not the case here. I hope to return the next time I find myself in this neighborhood. read more

Starbucks - Perfect for the introvert - Coffee & Tea Near Me - Houston, Texas

I ordered Vanilla Sweet cream cold brew. They didn't have any cold brew so they offered iced coffee with sweet cream. They proceeded to charge me $1.25 for sweet cream. Then when I get the coffee with bitter and there is almost no cream at all. Gross coffee...not going to this location ever again. read more

Starbucks - Iced coffee with sweer cream. More like iced coffee with milk. - Coffee & Tea Near Me - Houston, Texas

This location is awesome, specially when there is traffic during rush hour and you want to get a refreshing drink for this summer heat. Plus they have a great setup for those of us that work outside and need a place to stop by to get some work done while enjoying a cold coffee or tea. This location is really quiet and it helped on concentrating and finish work fast. read more

Starbucks - World coffee map - Coffee & Tea Near Me - Houston, Texas

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I'm writing this review solely on service. Simply put, Amanda rocks! She was pushing some new similar-to-Keurig type of machine that SB will now be offering. Admittedly, I'm a frap girl but whatever she made for me was on point. Almost made me want to buy the thing. And her knowledge of the Starbucks' franchise was incredible! Very impressive. Give this lady a raise, just don't raise the price of these already overpriced concoctions in doing so. *^_^* read more

My friends & I went there today and ordered regular coffee. The worker told me if we don't mind waiting, she can brew fresh coffee for us. The coffee was nice and fresh. read more

Love! My favorite place to get coffee, refreshers, and morning snacks. The service is great. And I love the vibe there.

I have always had great service and delicious beverages at this location. Their team is really big on making recommendations which I personally appreciate. The position of their Drive-Thru allows easy access from Hwy 6 or Memorial. This location is the second furthest from my home but the closest to my new office so I'm sure I'll begin to frequent more often. They are quick and extremely accommodating. I rarely chill in a Starbucks but when I have its always been at this location. I just like the vibe. Everyone's doing their own thing. Lots of room/seating indoors and outdoors. Fast internet and they keep this place spotless. read more

Coffee great, service very sad. The whole staff is talking to each other with their headsets and it's really annoying. Stood at the counter after I order trying to get someone to look at me so I could get the code for the restroom. One of the staff members just keep her head down at the drive through window. The barista was making the only drink order for another lady standing at the pick up side. The barista is also having idle chatter with staff in the back. The lady that took my order was eh, couldn't say hello. I just gave my order, she was just like "ok." Wake up peeps the world could be filled with so much beauty if you gave it chance. read more

While I was driving my child randomly popped up with a craving for a cake pop and a pink drink from Starbucks. we went there in the drive thru and she ordered we went ahead and they already had my order done!, I was surprised at how fast it was!. read more

In town for Drs appointment and stopped into this location. I have been to many Starbucks but this one stood out. Everyone of the employees were very polite and helpful. The place was very clean and the coffee and food were good. Keep up the good work. read more

They're closed? At 7pm when it says they close at 8:30pm. This has happened a few times recently.

I went in just minutes ago. I wanted a brownie and a Frappuccino. I was never greeted when I entered the shop. I thought to myself, "That's fine."I stood in front where the pastries are for a full 3 minutes and no one, no one came to greet or offered to serve me. Couple of the staff just looked towards me and then looked away, but never said anything. So, I just left without getting anything. Very RUDE staff! Very BAD Customer Service!!! read more

I am completely disappointed with this location, we have been coming here weekly, and eating inside. This Sunday we were rudely ordered to sit outside if we were going to consume our food onsite. This is ridiculous behavior for people to act like this! read more

I walked in to get a simple coffee, they asked me to put a mask on however the issue is their own employees were wearing the masks incorrectly under their nose, to when I pointed it out they then had the audacity to tell me to sit outside that I can't be in the store. Lastly they rudely refused my business because I didn't put a mask. This is ridiculous and just stupid business practice, i will go elsewhere where I'm not harassed by emotional unintelligent people. Do not go here unless you want to be harassed. Support small businesses! read more

This is just ridiculous. Why does the coffee need to be filled so high?? This has happened multiple times. I open to top to a stream of HOT coffee running down my hand and all over my car. I'm so upset and disappointed this store used to be great. read more

Starbucks - Coffee & Tea Near Me - Houston, Texas

This is my go to Starbucks, I stop by every morning to get my fix. It is walking distance from my job. Sometimes I walk over with a co worker to get my favorite latte. There is also a drive thru if the weather is bad and you don't want to get out of your car or walk up. I get a quad venti, toffee nut latte with soy and 2 equals. Service is good for a Starbucks and the staff is very friendly. read more

Last week I ordered mobile the dink and paid for pickup, when I went to pick up they said they have no more my drink but I didn't want anything else so they said they will refund my money and im ok. Waiting for a week and haven't seen any refund i come to the store today to ask about this but the staff said that not their responsibility, me ordered by mobile app so just go to ask the mobile app. Im asking her why at that time the staff didn't tell me that and gave me back money by gift card and she said maybe that staff is new ????? Unbelievable for the way she answered me. So because the app not updated the menu and maybe that new staff don't know what's happening for my money when they don't have the drink I want but I paid already and I lost my money. That's not my fault. That's money not big, but really feel bad for what they did. Especially for the women with white t-shirt today read more

One of my go to Starbucks locations! Every Caramel Ribbon Crunch Frappuccino from this location is always delicious and consistent! This is not a "hit or miss" Starbucks. They know what they are doing. Everyone who has helped me in the drive-thru have always been kind and respectful. Keep up the great work! read more

Katie was on another level of customer service. Good attitude super positive and happy. Good job to the team they have on this location. read more

I went today Friday 9/24/2022 at 7:38 to this Starbucks location the two girls working there did not take my order. They clearly close at 8 and by the time I went everything was off even the lights of open sign and the Starbucks sign on the window. Very mad at the fact that they closed before the time indicated. read more

Excellent customer service at drive thru...great coffee light frappuccino...the young man that waited on me was so pleasant and friendly that I am sorry I did not get his name or ask for a pic so he could get credit for this review. He said he had just come on duty (about 3:15pm) and he had not yet had his coffee, yet he was full of that energetic customer service that everyone likes to receive! read more

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Likely one of the better Starbucks locations I've been to. I work remote and frequent Starbucks. This location has great customer service. Definitely recommend. read more

*Morning Staff = Great! *Afternoon Staff= Avoid! At Starbucks we give you a finishing touch == we lick the caramel off your glass before we hand it to you. ..ahhh...gotta love Starbucks...decided to get a Caramel Macchiato today before work. Got to work and noticed the Carmel part was completely missing from the drink!!! Yayyy!!! not even a spec of Carmel to be found anywhere. Decided to go back to and get it remade at lunch. Started out well until AS USUAL the "baristas" at this Starbucks decided to argue with me (perfect place to practice debate by the way = they back down to nooo onnee) They informed me that they could not take back or touch my coffee that I had brought back to show them..Hey no problem..I didnt want to touch that thing either but I saved it to show you your incompetence. Finally after going back and forth while the coffee sat on the drive thru window one of the employees finally decided to actually resolve the situation and offered to make me the CORRECT DRINK NOT BEFORE she ROLLED HER EYES AT ME when I mentioned that if they didnt want to replace my drink I would just have corporate do it. All along I was being lectured by the Chief Health Inspector of Starbucks who was covered in tattoos from head to toe and had more piercings than I could count and other random holes all over him and full on facial hair and oversized beard covered with no net (oh come on now...you dont want to miss out on Gandalf's magical beard sprinkles do you?) So now that I was FULLY INFORMED WITH STARBUCKS HEALTH RULES SINCE THEY ARE OH SO SUPERRR IMPORTANT TO STARBUCKS TROLLS THE EMPLOYEE REACHED OUT RAN HER INDEX FINGER ALL THE WAY UP MY GLASS TO CATCH THE CARMEL THAT HAD SPILLED OVER THE GLASS AND LICKED IT. Oh yessss she did....she licked...the carmel...off...my...glasss...wowwww. While Gandalf there handed me the coffee and sent me on my way which I immediately trashed. So if this empoyee licked my glass..she is a serial licker...she probably licks glasses everyday and then goes on to make peoples coffee sans gloves. Wellll....we are too kool for gloves okkkkk....too intellectual for gloves.. .I would like to know if Starbucks employees are so SUPER INFORMED about health rules WHY ARE THEY LICKING OFF PEOPLE'S DRINKS??? Definitely would like an answer on that one there Starbucks. Also dont bother calling corporate on this place...the regional manager has been sleeping at the job for the past year...since they still havent contacted me regarding the last issue I had at this Starbucks where I gathered multiple receipts on my coffee runs and showed them that they have been overcharging me whenever they see fit. Also stay away from an employee named Sunny...she is just tooo angry that her parents named her Sunny which has NOTHING to do with her personality. Lick lick smak smak Starbucks! Thumbs Up! read more

Starbucks - Starbucks Regional Manager reaction to my phone calls regarding pricing inconsistency - Coffee & Tea Near Me - Houston, Texas

Me and my sister just ordered pumpkin spice latte and the girls at the window were being rude and treating us like we were stupid, my husband ordered some straws because they didn't give us straws and they are like "uhhhh ok" and nodding their head as if he was a stupid little boy, I got down and went in the store to give back the drink because they didn't blend it well and it tasted so disgusting and the other girl that was being rude didn't pay attention so I wanted to speak to another girl she got mad and was talking about me in the background, very rude and bad experience at this Starbucks read more

The guy who took our order couldn't get anything right. They gave us a free coffee, but still, pretty bad service. Granted that we had a 6 person order, but it still got messed up, so not cool. Really. By the way, the guy was Indian. I'm Indian. He still couldn't get it right. Shame! Maybe even a fail! read more

I believe the baristas name there is AD. He is amazing!! Made me a drink that should have been a sin it was so good and exactly what wanted. Thank you for the great 2 mins of your customer service AD!! read more

Customer service could be better at this location. I normally don't write reviews for establishments unless service is affected.

Super Fast & Friendly here right on the corner of Memorial & HWY 6. This location is packed but quiet...great place for work to be done or catch up. I really do not know how they keep a smile on their face dealing with all the corporate heads they encounter through out day.....and some can be pretty nasty. These Baristas are as sweet & spicy as my Chai, Love the way they make it! Trying for them to go Trenta on me soon for the 5th Star :P read more

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It's sad when you have a Starbucks that 5mins away from your home and they never EVER have the sandwich you want! Don't matter if it's 8am 9 am or 10am this place is always out of double smoked bacon sandwiches. My thing is if you know your gonna be sold out all the time of a certain product why not stock up more of it?? read more

I ordered ahead and was in a bit of a hurry, when I got to the Starbucks it was busy so I wasn't to upset when my order wasn't ready. Then I proceeded to watch barista make my drink half way and leave it there. She made two complete drinks while mine stood there until she came back to grab ice and realized my drink was still sitting there. All she needed to do was put ice in it. My drink was a cold brew with milk. read more