I like this location. It's not my go-to but my nail shop is close. The few times I've been the service is good. I've done both in person and mobile orders and never any issues. Drinks are always well made. The wait is never long. It's not big in here. A few seats, but there is a drive-thru. The shopping center is very busy and the parking spaces are tight! I'll continue coming here if I'm nearby! read more

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This was the worst Starbucks that we visited all over the world. Made a mobile order for two drinks around 4:35pm. The app said ready by 4:51pm. It located as it's own building off the Diamond Square Shopping Center. There were drive-through and many free parking spaces. There were partially covered outdoor seatings and its indoor area was very small. Arrived around 4:55pm, and the Iced Nondairy Salted Caramel Cookie Matcha was ready on the pickup counter. Although there were five staff working in the store, but they seemed not knowing how to collaborate effectively... I had to ask twice for my missing second drink. The easy-to-make Tropical Citrus Iced Energy was finally ready at 5:15pm. read more

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I would rate it zero if i could. Dirty bathroom. Orders took forever and the coffee was watery read more

This is the only Starbucks that I know of that operates 24 hours, 7 days a week. Note that only the drive-thru is operating all day and night, not walk in. The employees here are friendly and quite fast when it comes to service. I would say the only down fall to this location is the limited seating both inside the store and outside. read more

Starbucks - Chai tea latte - Coffee & Tea Near Me - Gaithersburg, Maryland

So I'm not new to the refreshers at star bucks this Mango dragon fruit w/ lemonade is the new drink. It's so good and refreshing. I absolutely love the color I usually ask for green tea or apple juice but the lemonade wasn't over sweet. I really enjoy these refreshers will always be my favorite thing to purchase. My lil add too it's even better when I added a slashed of some mango sparkling Waterloo. That took it overboard but that just my lil add too just me being extra. I'll highly recommend this or any other the fruit refreshers you will not be disappointed read more

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It was great! The area was small but very cozy (it's mostly a drive thru). The order was made super fast and it was good as always! The servers were also very kind. read more

There are two great features of this Starbucks. First, it's 24/7, meaning you can get your coffee fix at any time during the night! Second, the staff here is exceedingly nice. However, 24/7 coffee and nice staff do not make up for slow service. I've been through other Starbucks' drive-throughs, and this Starbucks probably has the slowest service I've ever experienced at a Starbucks. read more

My visit to this Starbucks is usually fair. Today it was horrible. I placed a mobile order per usual for a chicken sausage biscuit and a grande caramel macchiato. I got in the drive through line and advised I had a mobile pick up order. I had to say my name multiple times before the young lady got it right. I was Rick, Vick and then finally Vicki. When I arrived at the window I was asked for $5.72. Mind you I had a mobile order. Simple mistake. In any event, I was given my drink and then asked what sandwich I ordered. I reminded her of the order, she grabbed it and I was on my way. I started drinking the macchiato on the way home. It was okay. I opened the sandwich when I got home and was disgusted. The sandwich had just been thrown together. The bacon wasn't done, the sausage was halfway done and the biscuit was crumbling. I chose not to eat the sandwich and it's currently in the trash. I paid over $10 for this order and I'm very disappointed. I will not be returning to this Starbucks. The customer service down to the products are of poor quality. I would suggest you go to one of the others in the area. We have flower hill, muddy branch, etc. read more

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In pandemic times... a drive thru is very much welcomed!! I would order it on the mobile app and then go thru the drive thru to pick it up. Just go up to the speaker and tell them you're picking up a mobile order! Now, I did go in once to get my order... and if the app says it's ready, then walk up --- follow the arrows--- wait your turn, and tell them what you're picking up... and there it is!! The drinks are what you'd expect, it's Starbucks :) read more

Starbucks - Mobile order... then drive thru! - Coffee & Tea Near Me - Gaithersburg, Maryland

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This is my story... With the COVID-19 in the atmosphere, I had nothing but time on my hands. I knew the line would be 35.7 cars deep; so like a boy scout I was prepared. I detailed my cup holders, dash board, console and entertainment system as I inched closer to the menu board. It was mid-day. Some 38 minutes later I placed my ever-lovin' order. Proceeding to pay I was delightfully surprised to find my order had been "comped" This location was the only one opened as the nearest one I could find. On a subsequent visit I prepared myself a nice breakfast sandwich before venturing out. This trip I found only 12 cars ahead of me and barely had time to finish eating - go figure. Once again, my order was comped. Prolly has something to do with my retiring in 2009 from Starbucks after ten years of service. You see, I get to keep my "Partner Numbers" and so they treat me like I was sill a part of the Fam. My photos depict three location visits - I know where to go! read more

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This Starbucks has a drive through that is now open 24 hours a day. #BirthdayWishesDoComeTrue. Almost every employee I've interacted with there is nice. The drinks are prepared fast and well. I just wish they had more seating. Also, their patio is like... how do you say it... not nice. It's like tiny and in the middle of the parking lot and cars are driving around you on all sides and it's near the drive through speaker. It's just... like the worst. So that's why they get minus 1 star. That's the architects and Starbucks fault. They could figure out a way to make the patio nicer, and maximize the space for seating inside. Other than that, this Starbucks is consistently great in customer service and product. read more

Starbucks - Waaaaaaaaaaaaaht - Coffee & Tea Near Me - Gaithersburg, Maryland

A huge thank you to the staff of the Starbucks who continue to provide all of your favorite Starbucks drinks and goods during the pandemic. Love you guys! read more

Bad customer service. I stopped by to get an Iced caramel Macchiato, I've never order hot coffees. I pull up to the window and they hand me a Hot caramel macchiato and I tell them. "Oh it's supposed to be an iced caramel macchiato" . the other girl making my drink said to her coworker "she didn't say Iced" when I did. She gave this attitude. Again I've never order hot coffees. My point is that if you're not gonna be respectful and actually listen to your customers then what are you doing. I just wanted my coffee not her nasty attitude. Do better Starbucks read more

The coffee was never good, but I come here occasionally on days when I didn't have enough time to make coffee myself. This location has gone further downhill since they renovated to focus more on drive through orders. The drive through creates a lot of traffic in the parking lot, making it more hazardous for pedestrians to cross when there are inattentive drivers all around. In the coffee shop, there are barely any seats, and many times, the baristas are too occupied with taking the drive through orders to attend to customers who walk in the door. The hot coffee always tastes burnt, and the iced coffee is way too watered down. When can Gaithersburg get a La Colombe or is that asking too much? read more

The mobile orders are slow too slow. They continue to be slow at this Starbucks location. Dont do mobile order here. They make you wait and late to work. Dont bother doing mobile order. read more

Last night at 12am I was pretty sick and I decided to get out of bed and get the medicine bowl which usually helps. A friend of mine was also feeling ill so I decided to get my friend one as well. When ordering I repeated 3 times that I wanted to double on the mint teabag. I ordered 3 of them. I waited about 20 mins by the window for them to be ready and they were not busy! Once I got home after 1am, I noticed that it tasted different than before. It obviously didn't make me feel any better and it defeated the purpose of getting out of bed while feeling ill. I called about 10mins ago (9:20am) spoke to the supervisor and she was no help at all, it was as if she didn't care. read more

Starbucks - Coffee & Tea Near Me - Gaithersburg, Maryland

New baristas are horrible.. very disappointed. Got the wrong size drink and the drink didn't taste good at all. Please hire responsible people. I also got a cup from my rewards and they ended up not having it for some odd reason and the lady refunded me the wrong amount... they clearly don't care or haven't gotten trained correctly read more

Oprah, can you hear me? We need your advice today I know that you are listening You hear consumers everyday Oprah, please hear us And we will be ok Oprah, we need you to fix Starbucks today Today, due to an error at the Starbucks drive through I got to try the Oprah Teavana® Oprah Cinnamon Chai Tea Latte. You see, some of the best parts of suburban life is having drive thru Starbucks. Zoom in and zoom out. Enjoy a beverage while sitting on 270 on your way to work. However this particular drive thru has a way of messing up. Some days, they have awesome people working, and your order is correct; then some days they are grumpier than I am before coffee and you don't get what you asked for. Today I order a wrap and a white mocha. Pull up to the window, have my card run and a wrap is handed to me (it's weird that the food is ready before the drink). She says have a nice day and closes the window. But what about my drink? So I sit there, and then after a few minutes she hands me what looks like my standard iced white mocha. I drive away. Now once I am at a stoplight, and can safely drink, I take a sip and then think, what the heck did I just put in my mouth. It tasted like a chai tea mixed with horchata mixed with Fireball then mixed with a clove cigarette and some black tea. How is this a white mocha? Then I look at the label and it says "Oprah". It wasn't even a misspelling of my name, the drink was called Oprah. Oprah? What does Oprah have to do with this? I learned that this is the Teavana Oprah Cinnamon Chai Tea Latte where partial proceeds from their sales going toward the Oprah Winfrey Leadership Academy Foundation to support educational opportunities for youth. All this is a good thing, but unfortunately the drink tastes like a** and has more sugar than a full size Snickers bar while pretending to sound healthy. I don't deny my white mocha isn't a sugar factory, but it tastes good at least. Ms. Winfrey, why did you put your name on this? You've tried it right? So anyway the moral of the story is. With this particular Starbucks you should double check your order before you hit the road. read more

Starbucks - Mini smore frap - Coffee & Tea Near Me - Gaithersburg, Maryland

Anyone who knows me knows that I'm a tea snob and have no business and anybody's Starbucks. However, yesterday I had a craving for a tea drink and seeing that Starbucks serves Teavana products, how hard would it be to find something I like, right? Wrong... Guys... yesterday I was *that* customer. You know, the one who *kind of* knows what they want (but not really), so they just order something, and then ask how the barista can modify it to make it more like what they really want but can't necessarily have because Starbucks primarily serves coffee, and not tea, so certain things that most tea houses have they don't have at Starbucks. But then they start to second-guess their decision and order something else. Guys... I. Was. That. Person. I know that's a huge no-no at Starbucks, but I swear I couldn't help it. I fully expected the cashier and the barista to be greatly annoyed with me, but to my surprise they were incredibly understanding. Moreover, they helped me to narrow down an exhaustive list of options in order to find the perfect refreshing beverage to quench my thirst. I actually came in search of this tea or juice drink that I'm seeing more and more people with. It's dark pink in color, with either blueberries or blackberries at the bottom. Unfortunately, I'm never in a position to walk up and ask the person what they're drinking whenever I see it. I tried to describe it as best I could to the cashier, but in the interest of time and wanting to no longer hold up the line, I took the barista's recommendation and ordered a strawberry acai berry Refresher with green coffee extract. All of the buzz of coffee and none of the bitterness? Yes, please! The drink was lightly sweetened and delightfully refreshing. A perfect complement to breakfast on such a hot and humid morning. I really appreciated the kindness and patience of the cashier and barista. When I finally got my order, I thanked them for their help and apologized for the confusion, explaining that I'm not a frequent Starbucks customer. The cashier just smiled knowingly and said, "That's okay, we'll turn you into one." With service like that, he may be absolutely right. read more

There are several reasons to like this Starbucks, but time is short so here are two - #1, it was the first Starbucks in the area to open a drive-thru. I didn't even know this was a thing until they took a vacant bank location and turned it into a car seat caffeine delivery service. #2, it is where I tried my first Chile Mocha! I don't know how long this delight has been around, but "HELLO!" it's a mocha with a kick! She tried to explain the crazy steaming blending technology that delivered this to my cup, but I'll just call it magic. So get one of these new mochas and then say a special Ave Maria to our Latino friends who are the only reason we are getting spicy influences to all these mainstream products. Don't forget, we were settled by England...bland meat and potatoes, buttered rolls, white sausages, nothing exciting there in the food department. "Te bendiga a mis amigos latinos!" Did Google translate get that correct? I hope so. Just go get yourself an Ave Maria Mocha special. ¡Ay, caramba! read more

Starbucks - GTFO! - Coffee & Tea Near Me - Gaithersburg, Maryland

I love this location! Yes the line big almost be long but their customer service is great. I have switched to ordering online and once I got there K found the sign "drive thru only" I called the store to cancel the order since the drive thru line was long. The manager said "No worries, please stay outside. We have your drink" they could have easily cancelled my order but they went above and beyond. The morning baristas are always happy and the in-store is always clean. read more

Starbucks - Coffee - Coffee & Tea Near Me - Gaithersburg, Maryland

This isn't my favorite Starbucks. Yes, its open 24 hours and has a drive thru but that's only good thing about this place. They were out of many items. I couldn't get my usual " brownie". I really had to use the bathroom, but apparently the bathroom was out of service or closed. Seriously??? How does a Starbucks have no bathroom?! Ridiculous. This place is cramp too. I hold myself for 40 minutes until I got to my job which was 15 minutes from the place. To get my order it took about 15- 30 minutes. read more

Late a 3rd time this month with my mobile order when they had 9 minutes to make my mobile order drink. Ridiculous! This starbucks has really gone down hill. read more

We're visiting. Dad was craving for Starbucks after dinner. We had to take Uber to the place. It turned out only Drive-through was open after 9pm. They only took orders from ppl who stay in cars. After begging the lady telling her we had to take Uber to get Starbucks, she made the exception. Thank you!!! read more

Staff here are very friendly. In addition, there is Plenty of parking around the shopping center. Their drinks taste good just as with all the Starbucks location. What I like about this location is that their drive thru is 24/7. Great for those in college, late night drinks. They also serve snacks and other food items here just like other Starbucks. This place has limited seating so if you come here to study, be sure to get here early. Otherwise, definitely recommend coming here for your coffee / smoothies. read more

Great location with handy drive thru and friendly service inside. Drinks were made quickly and accurately. Small interior space but great service. read more

Very efficient drive thru in the mornings. Lovely staff and they get your order right every time. read more

Starbucks - Coffee & Tea Near Me - Gaithersburg, Maryland

Guy at speaker talks fast- had an attitude. And cashier wouldn't scan barcode for credit. I think they were both new. Your owe me a coffee purchase read more

Good drive-thru and lots of parking around the strip mall! A stand-alone shop that seems quite nice otherwise, even if the shop itself is a bit small. The drive-thru being open 24/7 though is a real game-changer. read more

I like Starbucks just like the next guy, but they are NOT all created equal. I hate giving not so stellar reviews, but honestly would give them only 1.5 stars, but chose to round up instead of down. This Starbucks is not unique withhisdrinks, but they are a location with a drive thru. With that said, I probably only use it 35% of the time because it's usually more hassle than it's worth. So let me set the stage. Tonight I drove up at 9:11 pm and saw 2 cars at the drive thru so I decided the wait shouldn't be too long. Once I drove around there was another car ordering. I ordered fairly quickly and pulled forward and waited and waited and waited. Finally, it was my turn. I pulled up to the window, the girl was nice and apologized for the wait after taking another order before acknowledging me. Then she proceeded to make food for what I presume was someone behind me. My drink was still not ready. I pulled away at 9:24 pm. I only ordered a shaken tea. So you might say, just get out of the at and walk inside. Which my response would be that I typically do, but choose not to this evening. Even after I finally got my drink, it was just ok. The quality of these drinks over other Starbucks is just so so. Some of the employees are nice, others are young (although sweet) and seem to lack oversight. I can assume it's the time of night that I go, but even during the day I run into similar experiences. read more

Drive thru location with some outdoor seating. They are usually pretty quick. Love the new BBQ chicken protein box, refreshers and frosted cookies. Parking lot can be chaotic - small shopping plaza with not a lot of parking. Great variety always here and well stocked. read more

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We went through the drive through. I had to order a few extra drinks for some friends. The woman taking our order was very passive aggressive and "mean girl ". She told me to pull around the corner and wait by the curb so they can bring our drinks out to us. There isn't enough room in the parking lot to do that so I parked and went inside. Everyone who was behind the counter had the same attitude as the original barista. They also didn't get our orders right. I don't understand how that type of customer service is tolerated. read more

The customer service here is horrible. I came inside the lady did not greet me after I said good morning. She said what's your name. After me saying my name she said you just ordered two minutes ago. I said no 5 mins ago. She yelled and said my system says 2 mins ago. Then I showed the gentleman next to her that it has been 5 mins. I would not recommend that you go to this Starbucks. read more

Amazing customer service. Fixed an order that another location had messed up and went above and beyond for me. Friendly staff and they care about their product quality. The fact that it has a drive through and is open 24 hours is the most amazing thing ever! I never understood a coffee shop closing at 8 pm. As a student, I need coffee at night as much, if not more, than in the morning. This location is a god send! read more

We were in the area, so we stopped to use my gift card for the drive back to DC. I excitedly ordered an eggnog latte, only to be disappointedly told that they're all out. I look up at the menu and change my order to one of their top 3 feature drinks (see photo), and order a caramel brûlée latte, only to be told that is also out. WTF? I land on the gingerbread latte, and they give it to me with whipped cream, since - at no part in my customer experience did anyone ever care about the customer by asking me if I want whipped cream (per usual). I take it back and ask for one without, and am rudely lectured by the barista. WTF is wrong with this location?!? Get it together! read more

Starbucks - Yet they no longer have the Caramel Brûlée Latte. - Coffee & Tea Near Me - Gaithersburg, Maryland

I love having this Starbucks near me. It sis very pretty inside and the workers are nice.

Best store yet. Amazing environment if you aren't an annoying karen the partners are the sweetest people to you. Baristas make their drinks with love ! read more

I send my husband for a an order that we placed online I ordered a vanilla sweet cream nitro when he gets there they didn't not had an ingredient so I asked for a vanilla ice coffe within foam cream and this is what I recived waste of money . My husband also asked the barista for cheese danish he was like there nun don't even ask ! Like ????? Don't you have that on the menu that's why ppl ask ! This is bshit read more

Starbucks - Coffee & Tea Near Me - Gaithersburg, Maryland

This is my local goto Starbucks. The lines move fast through the drive through but it is a funky set up in the parking lot through to the drive through. BUT I LOVE a DRIVE THRU so it works me. The people for the most part are friendly and make a good drink. read more

Open 24 hours. For a night owl coffee addict like me this is heaven. I love my coffee read more

Starbucks - Coffee & Tea Near Me - Gaithersburg, Maryland