They completed the order in a timely fashion. They were friendly when I walked in, and the coffee was good and the Danish was the perfect temperature. Nice place and great atmosphere. read more

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Location: Starbucks Nees Date: December 21, 2025 Service: Mobile Order Pick up This week I went to Starbucks located on Nees. I ordered the Caramel Ribbon Crunch Venti Frappuccino with extra caramel. Overall, I had a delightful experience, picking up my order. It was ready once I arrived. The store was clean inside and outside. I sat outside and drink my drink. read more

Sweetest group of women working there especially Lori. Whenever you enter, you are greeted with a cheerful good morning. They are such a busy location, but always get the orders out correctly and fast. read more

I was having a pleasant experience at this Starbucks. Been coming for years. The young lady that helped me taking my order on drive thru was very friendly and helpful. Unfortunately all that was lost because I paid with a young lady by the name of Brenda, she should not be at drive thru. Very rude and no customer service whatsoever didn't say one word besides how much I owed and when I asked for a stopper and straw didn't even look my way. Don't know if she's having a bad day or just lacks common courtesy. But probably needs to be retrained on how to deliver customer service. read more

Starbucks - Coffee & Tea Near Me - Fresno, California

This is my usual Starbucks location. It can get pretty busy at times. My go to drinks are the green tea or iced matcha. Most of the longstanding employees who've been there a while are very friendly and remember my order requests. However, they've hired a lot of new staff recently and wait times seem to have gone up and there's been some occasions where the wrong drink was made. There are plenty of tables inside for people who want to study or meet up with friends. read more

I was here 2x in the past week. it is not my usual Starbucks but I was in the area and it worked for me. Both times I did Mobil order and my food and drink was ready in a timely fashion. The staff at the store is gracious and quick. I would say my least fav thing is the parking lot. this strip of businesses has been there for years and they continue to have inadequate parking for customers. Dirt parking? Come on. To the shipping center owner do better and pave a decent parking lot. read more

Somehow every time I go to this Starbucks, they never make my drink or food correctly (all the other Starbucks I've been to do a great job). I purposely avoid this one, and haven't been to this one in over a year. I went today because I was exhausted and needed a quick pick me up and it was the most convenient one to go to since it wasn't out of the way. I ordered at the drive through, they didn't show what I ordered on screen and then they hand me my drink, it's not even the right drink what so ever, this is a completely different drink and it also didn't have coffee in it. When I went to tell the lady at the window she closed the window and walked off... I was needing a quick coffee before needing to be somewhere. Thanks for reminding me why I never go to this Starbucks. ‍ read more

3/9/24 @1315: We placed our mobile order at 1312 while en route and entered the establishment. We didn't see the two drinks we ordered and a barista was observant enough to see us looking at the names on the cup. We let her know that we were just waiting on two drinks under the name Nightwing. She said, "okay, we've seen the order, we're just going to sneak in 6 Frappuccino orders first." The was off putting to my wife. We then immediately notice 3 baristas at the cashier just talking, not working. I'm aware that this is a snapshot of our experience at an establishment that has their procedure down to a science, but even as an optimist was disappointed by this lack of urgency. (The cafe itself had 3 separate groups of people inside, 2 groups outside, and one other mobile order customer waiting.) I appreciate the wonderful service that we get to experience from the weekday morning team, but something about this weekend afternoon team doesn't appear to have it together. Lowering my reviews from 4 stars to 2. read more

11/26/23 Hot tea to warm up with the cooler weather! 2 Earl Grey teas ordered with Splendas and a Bliss bar. The line moved pretty fast and it was long. The worker was kind with well wishes! Great hot teas and Bliss bar looks Delicious! Highly recommended! read more

Starbucks - Coffee & Tea Near Me - Fresno, California

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I'm not a coffee drinker so I frequent this Starbucks probably 5 times a year for cake pops and drinks for others. Every time I come I feel like I'm being lectured about things. Today I picked up two travelers in the drive thru that I ordered online. I get lectured for using the drive thru to pick up travelers. The attendant was ok but she's like, "Next time....". How about you take that up with Starbucks ordering app? If you give people the option then they will order travelers for drive thru pick up. Don't come at me with your next time. I don't know Starbucks internal policies and don't care to know them. I don't spend my money to get lectured. So Starbucks put a disclaimer for your paying customers stating that travelers can't be picked up in the drive thru lane. Stop lecturing your customers. Just hand me my order. read more

Service was amazing. They were very helpful and polite . I would say the best experience I had at Starbucks. Drinks were perfect.

I absolutely love this Starbucks shop and all the staff! They get my order made right and fast every time. My doggy loves the pup cup & the attention he gets going through the drive thru. The staff are polite & cheery even at 5:30am! I ordered a Pumpkin Spice Frap! It is just the right pick me up to start my work day off right!! Thanks to the staff for always being so welcoming. read more

Starbucks - Pumpkin Spice Frap - Coffee & Tea Near Me - Fresno, California

This is my go-to Starbucks but today 8/24 at 12:27pm. The woman taking drive through orders was so incredibly rude to my fiance and me. We pulled up and she already had some attitude in her voice when she asked what we wanted. But I get it that she is probably tired so I just tried to be as nice as possible when I ordered. Then I said that will be all but my fiance wanted to add to the order so we said "actually can we add..." and she cut him off and said "well you said that was all so I assumed that mean't that was all" in the snottiest voice. I've honestly never been snapped at like that before (except maybe by my teacher in kindergarten). I didn't think id leave Starbucks feeling shameful. It was a wild experience. I won't be coming back. read more

If you're vegetarian or vegan, avoid coming to this Starbucks or Starbucks in general. My girlfriend who is vegetarian ordered a falafel pocket wrap, but instead received a jalapeño chicken pocket wrap and mind you she ate 90% of the chicken wrap and on the wrapping and label it said it was a falafel wrap. Not only my girlfriend was in distress, but was also in tears because it went against her morals for consuming animal products and was given something without her consent. I went to the employee who made and gave the wrap to my girlfriend that not only I want a refund for his fuck up, but need something more on top of that. Instead this employee who was a brown haired male nonchalantly apologized and didn't care for what I had to say concerning my girlfriend's health and refunded me. Also if you reach out to customer service, good luck. They are out sourced and communicating will be a pain. This isn't my first visit here, every time I come to this location they are always fucking up whatever I order, but this is the last straw. Not only should all these incompetent idiots be fired, but the store should be closed as well. Start buying coffee from your locals, not these assholes. read more

Starbucks - Coffee & Tea Near Me - Fresno, California

They were so nice here!! I hardly ever go to Starbucks anymore because of the rude service at the other locations and the inconsistency of flavor of my drinks. It has been months since I have visited a Starbucks. This was my first time at this location. The store was clean but I felt a little stuffy inside. I was in the store browsing for a new tumbler while waiting on my drinks. I was in there for almost 10 minutes and I could smell coffee on my clothes and hair after I walked out. Glad I was going straight home! Didn't want to smell like coffee while meeting with friends. The girl that made my drink was super perky and made my drink really well. I got the nitro cold brew with cold vanilla foam. It was really good but needed to be more cold for me. I would come back if I was in the area. I still prefer to get my coffee with another company. read more

Starbucks - Coffee & Tea Near Me - Fresno, California

My second time here and loved it! I had to try the seasonal Apple Crisp Macchiato and now is the time. I hit the bagel place just minutes early and looking forward to a high calorie medium sugar infused midmorning snack/meal ...well here goes! read more

Starbucks - Very neat! - Coffee & Tea Near Me - Fresno, California

This Starbucks is ass, the staff was rude and I preordered 12 mins before I got here and then had to wait another 10 mins..

We went through the drive through and was greeted with a wonderfully nice person, huge smile on her face, and very polite! Such a great experience thank you so much "Lita" whatever you're paying her, double it lol! read more

I came here on 09/05/20 as my dude treated me to Starbucks. I remember when my sister and I came to this Starbucks as we were their very first customer as they just opened a year ago. I finally went inside to get my mobile order which is so convenient than waiting in the long drive thru line like other locations. The inside was clean and due to COVID there's no inside dining however they did have outdoor patio in the front. The staff were all wearing their mask and properly too! The staff was very friendly and kind. Good location and my drink was delicious too! Mobile pick up is the way to go to beat the line and wait! read more

Starbucks - Sugar free vanilla with hibiscus - Coffee & Tea Near Me - Fresno, California

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My experience at this location was awesome. Lori's service was great. Thank you!!! 5 stars

This location is very busy all day, so use the app if you are in a rush. The staff really do a good job keeping up with all the orders, but no matter what, there will be a wait. The inside of the store is clean and well maintained and the drinks are up to starbucks standards. read more

Store is clean and organized. Staff is friendly, accommodating, always has a smile, they always make my drink right, gives quick and quality service. This is my favorite Starbucks in the Fresno/Clovis area. read more

FAVE SB IN TOWN!! The people here are so nice! PLUS... they have nitro cold brew!! I've fallen in love with their Cascara cold brew. I add sweet cream to it because I can't take it black. *lightweight* Drive through is normally pretty fast and there is definitely grace under pressure, because they are always smiling and welcoming there, even at the busiest of times! read more

I thought it was time I wrote an updated review, since this location hs been open for almost 9 months now. It can get super busy at times, particularly mid-morning and around 2-3pm (end-of-school time). The entrance to the drive thru is a little tricky; it's built to discourage people coming in from the Walgreens side but people will still try it. There's plenty of space once you're in there, but it can be kinda slow - particularly at after school time since people are ordering more drinks per car. The outdoor seating is a nice spot and I've seen staff helping people out with the umbrellas for shade more than once. There's plenty of seating inside too, a good mix of communal and two-seaters. They do their best to keep the place clean. Sometimes there's the odd spill or dirty table but they keep on top of it when it isn't crazy busy. The bathrooms have always been clean in my experience. The decor is nice and the seats are comfortable. I've always found the staff to be friendly here. My husband goes more often than I do and several of them recognise him and make small talk. I've almost never had an incorrect or unsatisfying drink order here. Early one there were one or two hiccups, but I can't remember the last time I wasn't satisfied with my drink. read more

Love this Starbucks! The staff is always nice and the store is always clean. Great spot to study!

This location has its moments but when you purposely leave my drink half way of making it and not get to it for about 10 minutes, resulting in me waiting for 15 minutes, and being late to work, that's not fair or right. I understand it's rush time, but you should go in order.. You ruined my morning and got me in trouble. So, thank you to the Caucasian girl with the shoulder-length blonde hair. I appreciate it. read more

Mobile ordered a coffee and a sandwich today. I walked in and someone called my name and handed me a food bag. A few min later I got my drink. I went back out to my car and realized I was given a croissant not a sandwich. I went back in and told them I didn't get my sandwich and gave them the croissant back. The lady got super defensive and was like "we've been out of that sandwich for 30 minutes" I was like okay well I ordered and paid for it so I want my money back. She again is just telling me they've been out for 30 minutes. I repeatedly ask for my money back and she's continuing to argue with me so I just left. You'd think they could tell me they were out of my sandwich and ask if I wanted a different one instead of replacing it with a food item that was half the price of what I paid for? They also should probably disable the app so people can't order food they don't have in stock so this doesn't happen, especially if they don't know how to deal with it when it does.... read more

Starbucks has taken a dump, this store is consistent in make milk drinks, and not returning proper change. I waste more gas going back to get the drink I order than I do errands. Don't waste your money poor service Baristas don't work here! read more

Total failure today. Online order/pickup was over 20 minutes late! I could have gone to the grocery store , bought everything and drove back home faster. Epic fail. read more

This Starbucks is consistent...consistently bad that is! I generally come to this same one, but enough is enough. I came yesterday and again today, for a grande almond milk decaf ice coffee with two pumps of hazelnut. Both days no decaf, so I had to change my order...this seems to happen more frequently at this location. So today, the on duty manager says, "We can't make that...we don't have decaf." I'm thinking...aren't you a coffee company? I also thought...how hard is it to make decaf...and this is the manager? So, I order an iced almond milk chai latte ($5.85). I have a Starbucks card...no problem, but wait...now there system is down, they can accept cash or card, but not Starbucks gift cards. Gotcha! You just lost a long term customer...I'm now boycotting any Starbucks...period. Cup of Joy...here I come! read more

I understand giving people chances, but Farrin as the manager here is a big no for me. She is so rude and REALLY needs to work on customer service skills and how she talks to people. 0/10 for bad personality and rude service. read more

Starting to dig this place again. Coffee hot and fresh and served with a smile. All condiments are nicely stocked. Has been consistent over the course of my last several visits. Thank you Starbucks Team read more

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Came in just moments ago. Had terrible service. First of came up to the counter to redeem points with my boyfriend. Stood in the front for a moment while the cashier didn't acknowledge us till he left and done "writing" . Only wanted to purchase their coffee bag. And that we where redeeming points. Not once did he look at me but only at my boyfriend. Then waited 10 minutes and was not told that our grounds were ready. He was too busy trying to close when closing time isn't even close. It was 6:30! Once I asked him if my grounds where ready he pointed at the end of the counter and TOLD my boyfriend they were done over there. This guy apparently hates women or doesn't like to take and order from one. Why work at a customer service job when you don't like to talk to the opposite sex. His ID # is 710291. I wish I could of got a good look at his name badge. Starbucks should only hire people who love to give customer service and acknowledge EVERY ONE! read more

Starbucks - Location and time stamped with ID number of cashier - Coffee & Tea Near Me - Fresno, California

This location needs some serious training! I don't frequent Starbucks very much, maybe once a week as a treat. During the last few visits I was given regular instead of decaf, it tasted a little different so I looked on the sticker label on the cup, sure enough, it was regular. Don't get me wrong, I love caffeinated coffee and miss it so very much, unfortunately, due to heart meds I'm currently taking, I can't drink any caffeinated drinks,I was too far away to go back so I stopped at another Starbucks and ordered a fresh cup. Then there was today, I ordered my usual at this location, when they handed me the coffee, I noticed that she was holding the cup with 2 hands, one holding the lid, the other holding the bottom, usually they are holding just the bottom, but I figured she was new, I took the coffee tried to set it in my cup holder and the lid popped off, spilling hot coffee all over me and the inside of my car. My fingers are still throbbing as I write this review. I don't mind dents in my car, but coffee with extra cream in my carpet will most likely sour. That's a shame, I work so hard to keep my truck clean I won't be returning to this location, it's too dangerous! Maybe it's time to try Dutch Bros. read more

This is my new go to Starbucks, I started going here ever since my go to location on Shepard and Cedar closed down. I come here to do my homework in the evenings for 2+ hours, when school is in session. If you come inside it is ALWAYS clean & cold. Even the restrooms are always cleaned. You can tell the management is on top of their duties. Not once have the employees ever been rude or got bothered by my drink orders. Which, is nice because I always come across a Starbucks location with very bothered employees. I have also been thru the drive thru a few times & they always try their best to make sure they are doing the fastest they can. I did once have to wait about 20 minutes in the drive thru but, not because of them. A customer was giving them crap & that is not Starbucks fault for their actions & I understand that. Overall, will keep coming here & keep up the good work guys! read more

Slowest Starbucks in the world. Plan on waiting 20 minutes average for your drink. About the 5th time this has happened.

Worst Starbucks location. Horrible customer service. Also, they always get my order wrong. Instead of apologizing, they'll come up with an excuse as to why it was made wrong. I used to have a Starbucks every morning but this place has made my morning coffee routine so irritable. There is only one nice employee that I've come across, everyone else is entitled and rude. Just awful. read more

Fav Starbucks in Fresno so far! Clean space with lots of seating indoors and outdoors. My mobile order was made quickly and accurately. This is the only Starbucks I've seen where the barista puts a stopper in your drink once it's ready for pickup. read more

Starbucks - Coffee & Tea Near Me - Fresno, California

I love coming to this location. Everyone who works here is so sweet and accommodating. It is also very cleanly compared to other Starbucks locations. read more

This is by far the slowest Starbucks drive through! Plan on waiting at least 15 minutes and hope they get the order right. One time, they gave me another person's drink. They also twice run out the breakfast sandwich I ordered by the time i got to the window. I wish there were more options in this area as it is super frustrating that they don't even attempt to get better! read more