Visited the drive-thru on 04/10/2026 at 6:20am(approx.) Total was $4.81, paid with cash - $20 dollar bill, young lady at drive thru gave me $15.10 in change and said she did not have any pennies. So, a total of $4.81 was rounded up 9-cents to $4.90 instead of rounding down 1-cent to $4.80. I really don't care about the 9-cents I was overcharged but here are few questions: Why are you hiring people for these positions that cannot do basic math either in their head or with a computer/register? Why are they rounding up 9-cents instead of rounding down 1-cent?, it is not me that is out of pennies, and I believe I am still the customer, although not feeling like it. And maybe the most pointed question, if you as a company are adopting this no penny policy, why have you not put in place software updates to automatically adjust for the rounding, since your employee(s) are not able to accomplish this feat? read more

They were really friendly! The girl there was very nice at drive through and our drinks tasted great, even though it was pretty close to closing time. Very thankful for their service! read more

This is by far the best Starbucks in Fort Wayne. They make the best drinks compared to other stores. They are always SO busy it's insane and the workers are always friendly. Other customers are SO rude when they are waiting and people have no patience. No matter how mean or condescending some of the patrons are, the employees just apologize for the wait. Nice inside since the renovation. read more

Can not make a Nitro Cold brew with x2 extra sweet cream even though I pay extra., it's always bitter and nasty and I have to toss it because it hurts my stomach., I won't be going here anymore due to their incompetence at making the most simple drink- rude workers too read more

This starbucks is always busy but Cynthia is the best starbucks employee i've ever seen. In the middle of the huge 8am morning rush, she's working extremely fast and always greeting every single person that comes in. Shes extremely helpful if you're waiting for an order and i've often seen her lifting others up and telling everyone how good of a job they're doing during the rush. Give that girl a raise!!!! read more

I am a an adult and in my forties. Everytime I go to this starbucks I get called sweetie and honey. I can be minding my own business or on the phone and every time the older woman will stop me to the point where she makes me stop what I am doing, to get called sweetie and honey. I have asked her to stop a couple times and she wont listen. read more

Not normally the kind of review I like to write, but at the same time this one wrote itself. Visited on a Friday afternoon for an afternoon Java boost. The drive thru line was long, but I figured it would go quickly, seeing it was located on a major road and those locations usually have their stuff together. I was wrong. I was REALLY wrong. It took use 30 minutes Just To Get to the speaker to order. THIRTY minutes. In those 30 minutes there were 3 other cars that pulled off. In those 30 minutes I heard NINE different songs on the radio. In those 30 minutes my wife made 3 phone calls. Then another 7 minutes to go from placing my order to getting it at the window. 37 minutes to get a freaking coffee. At least my order was correct. Even though this location is close to my destination, I'm going to wager there's a location somewhere around here that doesn't make me feel significantly older by the time I get my order. I will go to that one from now on. read more

Stopped at this location in the middle of the day while traveling through the area and upon arrival, there were only two cars ahead of us. We waited in the drive for 15 minutes. When we reached the window, neither drink was ready (a frap and a cold brew directly off of the menu, nothing special or complex). Upon arriving at the window, all of the staff members had backs to the window and were chatting and laughing. It took 5 more minutes for them to begin on our frap. We've never had a bad Starbucks experience until today. This location was a huge headache. read more

Starbucks - a hand holding a cup of iced coffee - Coffee & Tea Near Me - Fort Wayne, Indiana

Horrible chai this morning. Tasted like water. Too expensive to mess up a simple drink.

Terrible service. You should never walk in. They only prioritize drive through. I was standing there for five minutes. They have four people walking around, very inefficiently, and pretend you don't even exist. This store reminds me of McDonald read more

-1 star: Visited this location today and they are advertising the happy hour special but when I asked about it they said " yeah, sorry we aren't doing that right now". -1 star: This Starbucks is always extremely busy, the staff is friendly but they are overwhelmed with customers 24/7 Not the best location, but not the worst either. read more

We ordered two vegan breakfast sandwiches. Fifteen minutes later when we get to the window they tell us they don't have any.

This was my favorite Starbucks ever! Derek made our day with his upbeat personality that was friendly yet professional. read more

Starbucks - He even did the Frappflip for us. - Coffee & Tea Near Me - Fort Wayne, Indiana

Went in on [Mon., 3/14/16] with a friend who is asian. Ordered a Iced Coffee w/Milk. He told them the name was 'Shaun' but when we got the cup, it said 'Chong'. Dafuq?! Shout out to the questionable racist Barista 'Ryan'. Thanks for making a monday just a little bit worse! Will not be returning. Need be, I'd rather drink the stuff at Panera next door. Besides the questionable racism, the coffee is your typical starbucks fare. read more

Starbucks - When you're asian and you tell them the name 'Shaun'...they somehow get 'Chong'. Thanks Ryan the questionable racist barista. - Coffee & Tea Near Me - Fort Wayne, Indiana

I tried to order the Starbucks Pink Skinny drink. They told me it isn't an official Starbucks drink & they do not know how to make it. I may be wrong but on several posts I have seen online it became an official drink in 2017. I was not able to order a drink but my daughter did receive hers. That's why I gave them any stars., read more

Starbucks is Starbucks so no need to comment on the drinks. The store here has a moderate amount of seating. One good sized table for a group of 6-8. Several round tables for smaller groups. There is only a couple padded chairs if you just want to sit and relax. The outdoor area is okay. The store is usually clean. The personnel here always seem friendly and professional. Their parking lot is difficult to get in and out of. The drive thru in the mornings is absolutely CRAZY!!! read more

Ava was the sweetest girl!! Her kindness was genuine, really appreciate how she acknowledged in my littles one and engaged in conversation! I would highly suggest a raise! This world needs kindness!:) read more

Stopped by the drive-thru today at about 1pm. They were very busy as per usual and as expected. Not a problem, I had time to wait. I ordered a grande green tea latte and a caramel macchiato. They were quick getting my order to me. I didn't drink any of my latte until I arrived at my destination. When I picked up my drink and took a sip it felt surprisingly light so I opened the cup and literally my cup was about 2/3 full. I was so disappointed that I had paid almost 5 dollars for 2/3 of a drink. If I wanted a tall, I would have ordered a tall... read more

Starbucks - My "grande" green tea latte - Coffee & Tea Near Me - Fort Wayne, Indiana

A meeting at 2:30 pm?? Place is closed!! JOKE!!! Not happy to have the entire shop closed I. The middle of the after. Bad choices! read more

Sean is the nicest person! says hello to me every morning i'm there. asks how my day is and what i'm up to, along with the other baristas in there. clean. friendly friendly friendly environment. i cannot stress enough how much i love this location and my morning coffees with this location. only bad side is that there is such limited parking read more

Excellent service even though they seem to be understaffed. It's connected to a bank which was odd for me. But good business I guess. The sell High end beers and wine which was also interesting. Plenty of sitting inside and out. Tomato mozerella panini was delish. Carmel mochiatto was perfect as well. read more

Starbucks - They even spelled my name correctly. - Coffee & Tea Near Me - Fort Wayne, Indiana

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Fast! This bucks works hard to get You your drink quick and hot. I'll be back here tomorrow. Oh, they even asked if I want to warm my butter croissant; yeah!! read more

Stopped in on our way from MI to OH and they were absolutely slammed. As a former barista and manager of a coffee shop, I understand how it goes with morning rush. All the employees were having fun and cranking out drinks like nobody's business. I was surprised they got our order out so quickly and everything was great! read more

One of the slowest Starbucks in America. For those of us that are typically in a hurry this is a location we need to avoid.

Yeah, it's a Starbucks but this one stands out from the others. Ryan in particular is incredibly friendly and makes a hellaciously good macchiato. Maddie is also always friendly and gets my order right eery time. Perfect location too. read more

Worst Starbucks in town. Every time I mobile order it's wrong. No parking, no seating available, difficult to get in and out of. I'll drive out of my way to go to any other Starbucks! read more

Usually really good. Out of espresso today. It was a long line and I'll have to come back some other time.

I always receive amazing customer service at Starbucks, and this location was no exception. Short wait to get my coffee. I like the fact that they Cary milk alternatives like soy and coconut, just wish they had almond, which is my favorite. The atmosphere was cozy and relaxed. I will come here again! read more

I've been into this Starbucks several times, the baristas are always friendly & so far they have never messed up my order.

My favorite store in the Ft. Wayne area! The nicest people work there. They always take the time to talk to you and see how you are doing. They really make sure they get to know their customers and that your drinks are made properly. read more

Thank you Crystal for cleaning my spilled coffee last week. Thanks to the staff for replacing that coffee at no charge. Crystal, you always remember my name and give a warm smile to me even though you are busy. Thank you! MA read more

Just a typical Starbucks place. Super busy, however the staff always try to get everything done ASAP.

Not sure why their drive thru always takes longer than walk in, but always is true. Wish they would just make the big orders pull up and let the rest of us getting one cup of coffee move on! read more

The management needs to install cones at auburn road entrance to force people to go around the building for drive through. Almost got rear ended because people back up into auburn road getting into drive through lane. It is unsafe and it is Starbucks managements responsibility to correct this known situation. read more

The front door sticks open for two winters now. Think anyone would care or get it fixed?

I'm here every Saturday morning for a study group and the baristas are so nice to us! I also think they make really, really good lattes and mochas and they're really great about working with my weird diet (health issues) and helping me avoid super sugary drinks. They always play great music in the background which can be really fun. Since we go there so regularly they even set up a table for us every morning. One of my favorite places to hang out in Fort Wayne. read more