The quality of the service at this location has gone downhill over the last year. As a regular at this location for at least 4 years, I've had a small handful of not-great experiences. Unfortunately, these have gradually increased recently. Some of the newer employees have messed up my order, gave me completely incorrect items, or made my drink incorrectly (I don't give any special instructions and just order the items on the menu as they are). My two most recent experiences include me ordering a Turkey Bacon and Cheddar on an everything bagel. The last time, I received plain bagels with cream cheese (obviously someone else's order), and this time I received the correct bagel with only turkey (bacon and cheddar were missing). Two bagels and a large beverage at this location costs over $22. The degradation in service and repeated mistakes like this make me not want to return to the location. read more