This location is conveniently located on the service road exiting wichita. There is a 'back' entrance to the store through wichita and thru the quick trip but the drive thru is best enter through from the service road. I go in the morning through the drive thru and it goes by quickly. There are a couple of times i go into the lobby and it can take a bit to get your drinks. The inside is clean and well organize. They have lots of whole coffee for sale and many tumblers available for sale. They have plenty of gift cards for sale along with hot breakfast items. I really like the oatmeal and the grill cheese sandwich. You can use the app to earn stars and you can redeem them for drinks, food and even merchandise. This store needs to retrain some of their baristas because there have a couple of times my drinks have been made wrong. They cut corners and as a results the drinks are not up to standard. I understand they are busy but they need to slow down, I would rather wait a little extra longer and get my drink correct then get my drink in 2 minutes made wrong. read more

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Service here is almost always horrible 95% of the employees who work here act like they are forced to be here, are always rushing someone to finish ordering, and have an attitude at the window. I used to work fast food so i understand that customers can be rude or annoying, but they always have the attitude that makes me feel bad for even coming. If you don't like your job, then leave and let someone else do it. You shouldn't be slaving away for a company like this, but also shouldn't be so mad about working a job YOU applied for read more

Went there today and was confused about a coupon for a drink! It was my mistake but the manager went above and beyond anyways!

I stopped at this location & there was 1 person in the store. Both servers were wearing headsets so neither acknowledged or said hello. When one of the servers came to take my donor order, she couldn't muster a hello! I ordered a glazed donut but it couldn't be heated up because it would "damage the oven". The donut should have been labeled a hockey puck. If they can manage to put down a paper to warm up the pre-packaged sandwiches, I'm pretty sure you could use that same technique to warm up a donut. The energy was definitely dead at this location. The caramel macchiato was good! read more

I really dont like feeling obligated to tip before i actually get to check the quality of the item. Im not sure who made my white chocolate mocha - but worst tasting one I've had. Maybe I should just refuse tip next time. read more

If I'm being honest they were always nice to us and chill there was no rudeness to us and if they got it wrong they would always apologize and do it over I don't usually come here for the drinks mostly the popcakes but all I can say is there the local cafe to actually be super friendly with the orders and I do drive thru so it's Mostly chill when I come. read more

Orders are slow. Since Starbucks no longer has sugar out to save money, you have to ask every time. Of course you have to wait until you can get someone's attention, then when you get someone, they are reluctant to give you any. They give you 2 packets, when you want more, they act like your crazy. Then you have to ask separately to get something to stir your coffee. It's no longer worth the effort and will go somewhere else for my hot drinks. read more

The staff knows my name and order I come a couple times a week and they make my drinks so good. The employees are so nice compared to other locations you can tell the manager must be good because they don't seem stressed like a lot of the chains locations. Love read more

Wow. I've never been into a more unwelcoming Starbucks environment. The staff was obviously frustrated, slamming things, loud sighs, saying things like "OH MY GOD, it's never ending!" We were the only ones standing at the register with no one greeting us, all staff was busy which is fine but normally Starbucks staff are friendly and will acknowledge you. I felt like I was inconveniencing them by being here. The attitude by one of the members was particularly negative and I couldn't wait to get my order and leave. read more

The dude at the window was rude he slammed the window door at my moms face and ignored her

Store is pretty clean. They need some attention in the restrooms. They staff is working together as a team getting people through. I ordered the French Toast Mini bagel and the a Trenta Strawberry Refresher lite ice. The French Toast Bagel mini bite was that thing I was missing this morning. You know what I mean- some need coffee, others a good run or nice brisk walk. Me the bagel And my Refresher- refreshed me. read more

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How can the management NOT do something about the drive through??? The other reviews are no joke. 20+ mins in the drive through. Just to pick up a mobile order that is now cold... read more

What great service. I am visiting from California. Here in TX for work. Stop by this Starbucks for a coffee. I wanted a decaf pour over. Starbucks in CA gives me a hard time when I order this drink. It's harder for them to make it and mostly it takes them more time. This morning a young lady by the name of Rena helped me with my order. Told her what I wanted. She asked if I wanted an Americano. This is close to the drink I have and much faster for them to make it. I told her I would much rather prefer a pour over. She said let me go to the back and see if we have any decaf beans. I told her I'll take an Americano if it's easier. She said no. I want u to have what u want. She then brought two new packs and showed me and asked what flavor I would like. I picked one. As mentioned before the pour over take more time. So I patiently sat in a corner waiting for my drink. She made the drink as quick as she could. She then walked around the counter and brought the drink to me. What great service. Thank you Rena! read more

Peter was very personable and attentive to taking our order and fulfilling it. He share some tips on saving a 10 cent by always using my own Yeti. Thanks Peter!!! read more

I used to lovve coming to this location but my OPINION about this place has changed so much in these past months. Every time I go there's an issue. The workers are lovely but somehow there's always a shortage of food/ money and drinks. I totally understand SOME THINGS being sold out but its to the point of it becoming a pattern. This is the first review I've ever written. So that speaks a lot. read more

terrible service, employees don't know how to be friendly I guess. They seem to always be joking around and paying zero attention to customers and when they do it's with an attitude even when you're nothing but polite. read more

Awesome staff, friendly, and quick, but maaaan if I here "k what else" one more time while ordering I may just snap.

This location takes soooooooooo long in drive thru every time I come. 20 min wait for 1 drink. Sucks because once you get in the drive thru line you can't get out. read more

I just don't understand why it takes 30 minutes for coffee. Pull up to window and my iced mocha with whip cream is a caramel Frappuccino. I give it back then they give me an iced coffee no whip... I said umm I wanted whip she said oh you want whip cream... yea I asked for it.. then I finally taste my drink and it has no mocha. By this time I'm so irritated and just done I leave.. nasty drink after 30 min wait. This place has gone to trash! read more

They never have oat milk ever. 4 different days in the same week. Is there a shortage we don't know about.

#peter # daddy Super nice and friendly. Made great suggestions and try's to get to know u the read more

Absolutely ridiculous wait time. I pull up at 1:10 and drive off at 1:30 without any coffee. I sat at the window for 10 min and no one ever came. I don't know if it's a management/ training issue or just pure incompetence. It doesn't matter what time or what day of the week. It's a constant 20 min or more wait. read more

This is the loudest starbucks I have ever been to. The staff loves their job. You can tell by the way they constantly yell back and forth to each other to keep up conversation. I don't remember the old location ever being this loud. Maybe it's the acoustics of the building but I doubt it because I can't hear the guest behind me chattering away. All I can hear is the staff slamming stuff around and laughing as loud as they possibly can. Yelling "ICE COFFEE!!" "OH YOU NEED AN ICE COFFEE?" "ICE COFFEE!!!!!!!!!" Maybe this is the first starbucks to hire the hearing impaired. Right now they are discussing how they should start calling one of their employees Butters from Southpark. Did I mention I can hear all of this through my headphones which are playing music? OOOOHH!!! The cashier likes spiders!! She says that they eat other bugs!! Fascinating!! Least my coffee taste good. read more

I had to download the Yelp app to just drop this awesome comment. I absolutely love this location not just because is closer to my house but because every time I've been here I've been treated so well. I got my wisdom teeth removed but still had to get homework done so I came to study here. I couldn't speak but they still took my order when I gave them my phone with what I wanted. I also ordered some egg whites and they brought it to me. I'm still in pain but they really made me feel so much better here. read more

So happy that inside dining is now available again at this site. Peter provides world class service every time that I am at this location. Every staff member is attentive and super friendly. read more

Slowest Starbucks in History. They always run me late - even if I add 30 mins to my drive just to go here. I'll go completely out of my way to avoid the delay that this location causes every time. read more

This location almost never has what I want. It's always "unfortunately, we're out of--." If they get so much business they should start stocking up more. They even run out of ICE. read more

Super busy and very few workers. Our 5 year old wanted a grilled cheese and of course, we can't say no to her even if it is $6.00 each. I got one for me and my husband too and they were AMAZING! These are 5 Stars Crispy Grilled Cheese. They are worth every penny!!!!! read more

Lol don't come here if you're in a hurry. However, if you want to watch the Lord of the Rings trilogy in your car while waiting for your drink, this is the place to come read more

In my opinion this used to be the least impressive Starbucks I visited until this year. The team is more friendly and helpful. "Peter" the guy with a beard and the bandana head band is terrific. He leads the smiles and excellent customer service. Amazing! read more

Go here if you want to wait 30 minutes for your coffee. Don't worry though you'll get your to go food extra quick ensuring it has time to get cold while waiting for your drink. read more

This location is kind of weird. It's right off the interstate so it's good for weary I-20 travelers but it's really small. Like I said mainly for travelers stopping for a caffeine boost.There are probably only small tables inside so if you are planning on studying or meeting up for a confab this isn't the place for that. If you want to get your coffee or treat to go then by all means stop. The staff is very friendly though. I prefer to just drive thru because the parking lot is not user friendly either. They have never gotten my drink order wrong and have on occasion given me free shots of expresso. read more

My best friend and I have this location as our go to catchup spot. Ever since high school we've come to this one to have good coffee and chat for hours. This location makes the best caramel frappacinos which they are particularly known for among their regulars. They put extra amounts of caramel into your order and are very quick. They have a drive thru if you're in a hurry. The seating inside has two leather chairs, 3 high tables with 3 seats each and 3 regular tables. It's not the biggest Starbucks but I haven't had issues finding a table to sit at. They do get lots of foot traffic but for the most part the people don't stick around. There's also two tables outside. This particular time my BFF brought her toddler daughter who accidentally spilled her hot chocolate and the staff quickly helped clean the mess and made her a new drink free of charger. Overall I love this location and you must have the caramel frappacino. read more

Peter #FAIL. I walked in to get a cup of coffee. They were out of my brew at 10:25 AM. I asked for a pour over. Peter told me it would take 4 minutes. His average time per order with each customer is literally 2-5 minutes. Ho got my coffee to me 23 minutes later. My breakfast wrap was lukewarm, making it less than desirable. Peter voluntarily gave me a $4 gift card due to the length if time it took for him to make my cup of coffee. I witnessed him give away three other cards for long wait times to customers while i was there. read more

A very rude lady was taking order. I usually always have a great experience at Starbucks, especially the one on Everman parkway. The cashier was very rude and was giving my cousin an attitude. Also, they never gave me a straw and the drink wasn't filled up all the way. read more

Starbucks - Coffee & Tea Near Me - Forest Hill, Texas

The staff was fast, friendly, courteous and *accurate* in delivering my order - thumbs up! Better yet, the baristas weren't just machines churning out orders, even though it was busy. They were personable and paid attention, laughed; you could tell that, even though it was Black Friday and they were 'stuck at work,' they were happy and upbeat. A great start to the day. I go to Starbucks every morning, and I'm just stopping over in Dallas, but this is one of the better places I've been for such a short-term stop. read more

Starbucks - Beautiful, clean counter and register area. - Coffee & Tea Near Me - Forest Hill, Texas

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My iced green tea lemonade are never shaken here just mixed on the cup. Always the lazy way even when they are not busy

Not if I can help it! I have gone here about 6 times. Unfortunately it is on the way to a job. I gave them two stars because the people are pretty nice at the drive through. One the bad side: if this was the first original starbucks, they would not have stayed in business! I got the wrong item once (not what I paid for). Next time I went I took it back and they made it good with another one. That was nice. The food really sucks and is pretty expensive. I went through a few months ago and got their egg sandwich. When I got to the job, it had NO egg on it. REALLY? I decided to order one of their lunch sandwiches two months ago. It was HORRIBLE. Made me sick. Best to go and get something that is better and cheaper at the QuikTrip next door. I am never going there again. Just not worth it. Regardless of how nice the folks are. read more

This Starbucks would be up to par if the employees weren't constantly on their phones!!!! Obviously, phones are a priority over customers.

They were super busy but all of the employees were super nice. I got helped by a men named Peter, he was the absolute sweetest person ever. This has got to be the best service I have ever received at a Starbucks. I will definitely start coming to this location more often! read more