It's my birthday today and I was having a sad morning. Thank you Sammie for making my morning special. My drink was great and thanks for getting the team to wish my happy birthday. Sorry for crying it was just really sweet! read more

The dragon drink is refreshing and delicious and the feta spinach egg white wrap was yummy. I definitely recommend.

Sammie is amazing!! I got there around 6am and was a little indecisive on what to get (tea or coffee) I also told her I wasn't consuming any sugar and she made the perfect recommendation. A recommendation that I hadn't heard of. ( venti iced vanilla cream protein latte) all 0 sugar as well as 0 sugar cold foam. She was very nice and friendly but she didn't over do it which I love, as an ex starbucks employee sometimes the friendliness can seem fake but i didn't sense that at all. I always love coming to that location before work, thank you sammie for the kindness read more

so sweet! trulie is amazing ! great customer service and so sweet Love love loved her! read more

Staff is friendly and remembers their customers! Tried the Pumpkin Spice Frappuccino and it's really good! Tastes like fall in a cup with ice! They have a drive through and tables inside. The menu is kind of hard to see because it's on the other side of the order speaker but it's fine. Left a cute note on our drinks! read more

Starbucks - Tall Size Pumpkin Spice Frappuccino - Coffee & Tea Near Me - El Cajon, California

I come to this location a lot on my way to work they usually never get my order wrong but the past 5 times I have gone they get my coffee wrong I literally order a pumpkin cream cold brew every time nothing crazy or special but they literally get it wrong now every single time it's really annoying read more

I was going to make a purchase but had to use the restroom. The shift lead or shift manager kept insisting about a purchase to be made, repeated himself multiple times. I got the point. So I said yes used the restroom and went to a different starbucks. I understand customer use of restroom but they could've given the code and waited for my purchase. It was just off putting and id rather take my business elsewhere. This happened at 10 am 09Feb2025. Denying another human restroom access if not humane. Understandable about getting weirdos in the store but common starbucks. Wont be spending my money at this location. read more

I come here once a week bc I'm in the area and the employees are consistently the nicest employees out of any Starbucks I've ever been to (and we all know that's a lot)! I always appreciate the little notes they write on the cups too. read more

I just came in for my wife's pink drink and the barista at window was super awesome! His name was jared i believe. He was a muscular young gentleman with a spectacular mullet. I wish i could look like him he's epic. read more

I stop in here whenever I get my oil changed. Today the manager was out front disinfecting, cleaning and detailing the store. Her attention to detail was impressive and she is good looking. This lady is obviously doing a great job as a leader-why?-Her staff all worked together to provide great beverages and food in a timely manner and this place is really busy. We all know this is rare today in a USA where people do not want to work. Thank you for being a great example!!! read more

Starbucks - Starbucks Doin it ! - Coffee & Tea Near Me - El Cajon, California

This place literally has a bunch of idiots working for them. First off, the last few times, I've asked to add something as simple as mocha drizzle on my drink and they didn't add it, or they added caramel. Then, they mess up on the sizes and when I ask for sleeves or stoppers, they don't give them. And get annoyed when I ask for them again. They also have messed up on my mocha frapps by adding caramel on it and have the audacity to get mad at me when I don't want it. I hate caramel, and it's YOUR mistake. Just fix it and give me what I paid for. The last straw for me with this place was today. Apparently, they are only trained in verifying the newer $100 bills. They literally didn't want to accept my money because it was an older bill even though it passed the pen test and the sides of the bills and were rough and it had the serial in the light...like how stupid do you have to be to not be able to verify that? Seriously my 2 year old nephew who is learning this stuff can figure out a fake bill from a real bill. Like that is just seriously so sad. I went over to the one on Mollison and they were able to verify it no problem and zero mistakes on my order. Sucks I have to travel a little farther than necessary from now on, but at least the one on Mollison has people who don't lack common sense and are competent of doing simple work. read more

Usually I'm decently happy with this location. Today I walked in. 1 person in front of me in line. Took him more than 5 minutes to even be acknowledged. People looked at me finally and seemingly got someone yet no one came to help him. They started talking amongst themselves in front of him. Mind you I still haven't gotten to put in my order. It seems to me common sense would be to get all the orders in and then have your little talk. If this establishment was busy I would have been more understanding but it was not. read more

Used to come here almost every single day and never had anything particular to say or think about the place. Today I went in for a drink and the barista was a taller blonde gentleman. He had a dirty apron which was gross and then he handed me my drink and I noticed all of his fingernails were dirty and his hands looked dirty also. Then I noticed he had a tattoo of a police car on fire. Now I can't go back, this Starbucks has been ruined ): read more

So we called to get coffee for a fundraiser the night before the event. The manager approved stating everything was good to go and covered. The next morning we picked it up and went to the event... moments later the Starbucks worker called stating that I had lied to her and she called the manager from the day before, that I needed to come back to the facility and pay for the coffee that was donated insinuating that I was trying to steal coffee... mind you I had just bought $50 in drinks and foods not an ideal spot! If you can avoid this spot please do! read more

The guy working the drive thru was an angel, but fuck this store for charging me $2 more for a drink I order every day at other stores. "If you want oat milk to the top we have to charge for a latte." That's weird because every other store in America charges me $.70 more for the added milk. Imagine caring that much about making $2 for a million dollar corporation that doesn't give 2 squirts of milk about you read more

Best starbies ever!!! They are quick and always make your drink right. I go out of my way to go to this specific location on my way to work. I cannot emphasize how efficient and pleasant all the employees are. read more

Starbucks drinks are pretty standard across most locations, so I'll just speak to the others elements of this Starbucks location--primarily, the excellent, friendly service. This staff always hustles to fulfill the nonstop flow of orders in this busy shop, both inside and in the drive-through, and they all do so with smiles on their faces, a friendly greeting, and attention to detail. They are efficient without seeming to hurry you, take interest in you, make good suggestions, and endeavor to meet each request or need. And all of this on a consistent basis. I've been here numerous times. Special shout-outs to Sherry, Sammie, Irene, and Nathan (someone please offer the latter some voiceover work, because he was made for it!). read more

This is my new favorite location, staff is always friendly, order is always right. Special shout out to Anisia who always has a smile to share, (even if you forgot to bring your own), thank you for always being kind!!! Highly recommend this location!!! read more

Not a picky person for Starbucks, but this just wasn't one of the best visits. Service was great n all. What wasn't great is the drink i got was incorrectly made. There was supposed to be White Mocha; there wasn't. I addressed it with the Baristas on file and they said it was the mix of colors making it hidden; that was false. Only reason it's 3 stars is because I got a free drink because they accidentally made 2 of the same drink under the same order, and the service. Nothing else. If your order is very specific please try to locate to another Starbucks or address it very specifically. read more

I'm always nervous to try new things but this pumpkin cold brew is AH MAZING! And the bacon egg bites?? Absolutely delicious!! This drink definitely makes you embrace the season.. read more

Starbucks - Pumpkin Cold Brew Coffee Bacon egg bites - Coffee & Tea Near Me - El Cajon, California

I work with Dardash a little while ago. My father was mistreated by the Star Book employees. I waited for more than 20 minutes at the office desk, and in the end the employee tells me, "I did not give you your order," and she quarrels with me. "This site is on Al-Kahoun Road." read more

Other than the parking which is tight in that little shopping mall there, everything was perfect beyond that. My wife's and my drink were made perfectly as order and it was pleasant just sitting there in the café area. Nice and clean not too noisy but comfortable to sit in and have coffee and enjoy a conversation with my wife read more

We waiting in the drive thru for over 20 minutes and then when we finally got to the window they said they made the drinks wrong and had to redo them. Our drinks turned out water down...we ordered venti size blended Strawberry lemonades. read more

When I went in to get my drink remade, the baristas noticeably had an attitude and one girl in particular, with a slicked back pony tail, I think her name starts with a D ... she was speaking under her breath while making my drink as if I wasn't there or could hear her. She made me feel uncomfortable for getting my drink remade. She was not creating the 3rd place experience at all. At Starbucks, we always have to assume good intent and if someone says that their drink doesn't taste right, we should always try to make the moment right and put the customer at ease by remaking their drink. I even offered paying the difference and was still met with attitude. Do better. read more

I don't normally leave reviews but I just wanted to say that Irene is amazing!! She is such a bright light and made my day talking to her in the drive through. She is an amazing employee and my drinks were perfect too. Thank you Starbucks! read more

other than the parking (which doesn't matter now because walk in is closed other the online pickup) they are generally pretty fast which is a plus. That being said they are rushing and often leave off toppings ect. But today they really messed me up :( I always order tall- just right for me, but I love the pistachio latte so ordered and Grande. 1 with extra shot of expresso and one which less sugar/syrup. Well they gave me venti which wont and never have been able to finish. So for a vente one extra shot is not enough-- to wimpy for my husband. and on mine with all the syrup it all ready had they added and extra pump of sugar not less. YUKKKKKK cant drink it. Total waste of my money and time getting up a little early to treat myself. hello trash can! read more

This particular location was uninspiring. We went in to pick up due to a very long drive-through line. I later tried the Starbucks app with curbside pickup at the location near 805 / Clairemont Mesa Blvd and was very satisfied at the speed and convenience. read more

I was kinda bummed out with this Starbucks. I stopped by here after breakfast to have a cup of coffee and to pick up a morning bun. Well, they had run out of morning buns, bummer, so I asked for a petite vanilla bean scone with a tall Pike's Place. http://www.yelp.com/biz_photos/nL5WrxNDvQGw1AiaSRF_3w?select=XX9XM8nWbZ-8WEIiKDx49w The scone was okay, it seamed a little drier than usual though. The coffee was very good, but when I went to the counter to put a little half and half, the container was no where to be found. I went to the cashier counter and there it was, but it was still empty. I picked it up and handed it the girl standing there. After a not so pleasing look, she went to the back to filler up. I am giving this Starbucks 3 stars not because they ran out of morning buns, which was a travesty, but for their indifferent customer service. It was not horrible, but it was certainly not great also. Which half is the cream? The first or the second? read more

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They are so great ! They really help pit me in a good mood and Everytime I feel down or tired they help me feel better . The coffee is so fresh! And I want to say that Kevin the Manger is super sweet! I will be back ! read more

Starbucks - A note on my cup! And it is a cafe Caff Latte - Coffee & Tea Near Me - El Cajon, California

Iced blonde cold cappuccino been on their board for a few weeks now. Until this morning. My husband runs over there to do me a favor and orders the drink. The barista say we don't have anything like that. We don't foam any iced drink. Hummm really. I've been getting it for weeks. Was on the board my husband goes back around. To look at the board which thus ends up not saving me anytime. Since I'm on speaker phone the whole time. She was no help frustrated my husband and left me disappointed. So I'm off to better buzzed and be late but I'll be happy with someone trying to take the time to figure out my order since it's no longer on there specially board. Not my cold foam blonde. I go to this Starbucks a lot. The turn over seems super high here now and lack of that Starbucks general super nice doesn't come out around here. read more

Starbucks - Coffee & Tea Near Me - El Cajon, California

We come to this location every morning and it's always pretty smooth. This morning we went through the drive thru and Daniel helped us! We just wanted to give him a shout out because he was great! Super nice & patient. He took time to help me understand a drink I wasn't too knowledgeable about and also gave me a recommendation that's was so yummy! I appreciate employees that interact with customers like this because it's just overall all a very positive experience that the customer can take home with them and it makes the customer feel good which always helps business too in the long run! Santiago helped at the window too and he was also cool! read more

Normally this place is pretty spot on with everything, but in my last two visits in a row, they've gotten my drink wrong - one I didn't realize was wrong until I got to work in North Park. As I sit here now in the parking lot waiting for them to remake my drink because they didn't seem to understand "iced", I've seen four cars come and go through the drivethru. Management should look into retraining the "listening" tool. read more

Starbucks - Funny how I ordered an iced latte with 4 espresso shots. I'm not drinking this oversweetened mess. - Coffee & Tea Near Me - El Cajon, California

I wanted to treat my mom to Starbucks (she NEVER goes to Starbucks) and I was so disappointed and upset that it wasn't a better experience for my mom. I will say the girl that helped us was VERY helpful friendly and sweet. But other than my interaction with her I was very upset. I forgot to ask for no ice which is no biggie, that's my mistake. So when I got home I scooped the ice out myself of my drink as well as my moms. I was left with 1/4 of a beverage. My ENTIRE cup was filled with ice. With Starbucks prices being so high I expect to get a fair sized drink, and not have it made up entirely of ice. I feel totally ripped off and wonder if that's how it is every time I order Starbucks and just don't notice because I leave the ice in the cup. I feel like this isn't okay and it's ripping customers off. read more

Starbucks - My iced soy latte was also just like this picture. - Coffee & Tea Near Me - El Cajon, California

Coffee is fine and staff were pleasant, but they need staff to clean up a little. Came in about 9:15am. No seat covers in bathroom. Tables inside and outside have not been wiped down. Seats have not been wiped down. Luckily I had some wipes so I could wipe down my table and chairs. read more

My husband went to get me a venti black coffee which is supposed to be 3.25 he also tipped a dollar. The lady never gave him his receipt and then proceeded to charge him another 4 more dollars. I found out how much my husband payed that he wasn't told while I was on our banking app paying bills 5 minutes after he paid. When he came home I showed him and his jaw dropped. So he had to go back and discuss with the manager. I don't know what is going on there but I am glad the manager was able to fix it. It still bugs me cause I have known places in the past who had employees scam off credit cards or bank cards a few dollars here and there. My parents had over 1000 dollars scammed off of them by a gas station over the course of a year along with a bunch of others on small little purchases. read more

Wow! No one has rated this Starbucks yet. I'm surprised, seeing as there's always a line wrapped around the block for the Drive-thru. Even though I live a block away from a Starbucks, I go to this one all the time because: 1. There's a Drive-thru (great for me because, as I've mentioned 500 times, I've got two crazy babies with me at all times). 2. When I order extra caramel in my Iced Venti Xtra Caramel Caramel Macchiato, they know what the eff I'm talking about. (Check out the pic I posted! Sweet Jesus!! My teeth are melting from just looking at the picture.) I go here all the time, because if I don't I'll get a massive headache. I guess their work is done. I'm addicted. read more

Starbucks - That's what I'm talking about!!! - Coffee & Tea Near Me - El Cajon, California

Super friendly, super fast service no matter what time of the day it is! They always get my order right! Love this place

The first time I've been there for awhile, they messed up my drink order. The thing is though, they totally made up for it! They remade my drink and let me keep the incorrect one, which went to my friend who is having a hard time (it brightened her day (: ). They made my drink for free after they messed up and I give them credit for that. Not many places do that. Good staff and good customer service. Good for them! read more

Okay, so today I ordered a soy cafe misto with White Mocha over Mobile order and, after 15 minutes, they couldn't find the sticker and asked what I got. After telling them, I got a... regular Cafe Misto. It was a free drink for me so I'm just not going to drink it (can't have dairy). It's on me for not having time to correct them, but those dang stickers backing up make it really hard for them to be productive and they were really stressed. I hope someone is making sure that those that are stressed swap tasks and that the shift leads are supporting effectively (stepping in on bar to help, putting stickers on cups). Drive thru and food were doing great; it was the hot bar that was really suffering. read more

Starbucks over the years has been Getting worst and worst with their customer service I swear.... I keep hoping that corporate will get on them about that especially since covid a allot of business has been hiring and most business appreciates their customer unlike these guys. The staff that does drive thru literally makes it seems like you are such an inconvenience to them... I'm sorry if you don't like your job then quit!!! Plenty of people out there that needs it. read more