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Starbucks

3.7 (3 reviews)
Closed • 4:30 am - 9:00 pm

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8 months ago

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Dunkin' - Butter pecan frozen coffee

Dunkin'

1.7(51 reviews)
5.1 mi
•$

Dunk in to Dunkin' for a fast caffeine and sugar fix! When I'm feeling a hole in my day and need a…read morelittle pick me up, grabbing a coffee or iced tea and a donut can really hit the spot! Now if only I can narrow down my donut! Should I get the lemon filled, the jelly filled, the seasonal sprinkled, Boston Cream, chocolate cake, apple, or my favorite "go to" the plain old fashioned?? Decisions, decisions! This Chester location had a rather small parking lot, there's no drive thru and the service is slow. This DD could use a facelift for sure. I think more people would make this a regular stop if they revamped this donut shop and picked up the pace. They also have some breakfast sandwiches and some other bakery choices, but let's face it, we come for the donuts! The teacher in me would grade this place a C- but hey, that's still 3 stars! They just squeaked by being average!!

If there were a lower rating that one star, I will would giving it, especially after our experience…read morethere last Wednesday, though we have eaten there prior without incident, though with little selection not particularly clean. On Wednesday June 18th, my wife and I entered that Dunkin at approximately 9:00 AM with another disabled veteran, both of us dressed in our Veteran Service Organization (VSO) shirts, hats, etc. I do not recall the man who helped us having a name tag on, but he was a young African man with dredlocks and glasses. Initially, he was courteous, until the other veteran asked for a military discount, to which the employee replied that they had one, but the manager was gone and he could not ring up that discount. I went ahead and ordered two dozen donuts for other veterans who live at the VA Hospital which we were providing brunch for and I said as much. My friend insisted and asked for the manager's name which the employee refused to give. A discussion between them got a bit heated and the employee asked my friend to leave the store, loudly - "Get out of my store!" My friend left so the employee could finish serving us, as the first dozen was half ready and we did not wish to be late for the brunch. At that point, the employee turned to myself and my wife (who had not said a word the entire time) and said "Get out of my store!" I asked him for the name of the manager, so we could address this at a later time; he refused again. We left. Research since then has not revealed the name of a manager, district manager or otherwise, or even if the store is a franchise or a company store. The listed phone number also does not ring at the store, nor can a message be left. With no way to reach the company to report this unacceptable behavior up the Dunkin chain-of-command leaves me little choice but to pen this review so this does not happy to anyone else.

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Dunkin' - Butter pecan frozen coffee

Butter pecan frozen coffee

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Starbucks - coffee - Updated October 2026

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