For me, I've found staff to be extremely friendly at this location. Great attitude and friendly smiles from several different staff, so this seems to be a great environment work wise. I hope it is. I usually order the vanilla sweet cream cold brew. They make it perfect. read more

This is our go-to Starbucks where I get my regular order, Iced Vanilla Chai Latte and Bacon, Egg Breakfast sandwich. We come mostly on Monday morning at 5am every week for 1 1/2 years and they get my order done quickly and the staff has great customer service, friendly and greet us! There is indoor and outdoor seating and 1 all gender bathroom that you'll need a code. When we come in, they are busy getting the store ready with merchandise and bakery in the glass class. read more

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I go to this location before work sometimes and they are always friendly at 0430. The lobby is clean and the employees are already fully awake and happy. read more

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1-Star Review I've been coming to this Starbucks since 2017, and every month I purchase around 20 gift cards from this location without any issues -- until today. I walked in to buy the same set of gift cards I've been purchasing monthly for the last eight years, and the store manager immediately told me she "can't issue cards" and that I now have to order them online. When I asked when this supposed policy changed, she claimed it was three years ago. That simply isn't accurate, because I've continued buying these gift cards from this exact store every single month without any problem. What made the situation worse was her attitude. She was rude, dismissive, and condescending from the moment I asked for help. Instead of trying to understand the situation or offer any solution, she acted like she didn't want to be bothered at all. It's disappointing to see customer service decline this much, especially at a store I've supported consistently for so many years. I hope Starbucks takes a closer look at how customers are being treated here, because this experience was unacceptable. read more

This is the friendliest Starbucks I've ever been to. I'm usually here on work trips but they always make an effort to know my name. Really great staff. read more

I come to this location bc it's close to my house but I honestly prefer the Knapp one. I was having a little bit of anxiety and wanted a cup of ice and was denied it bc I needed to purchase something. As someone who works in customer service I personally would take care of the customer esp if they're a regular she could have said I can do it this time but for the next time you would need to purchase something. read more

Spoke to lex about an order that was incorrect, and I just really want to say thank you lex, Andrew and the rest of the team for going out of you're way. As hard as everyone works, to make it right! Everyone was friend and the place was absolutely clean! read more

Will you teach your server proper attitude toward asian elders. I just had my coffee and a couple of pastries. I ask for a cup of water and this lady server have me a racist look ask me if I ordered anything from them and i politely said yes... i got insulted how she stared at me sartically like i am homeless guy maybe because I am old ... read more

I found this location to be fast, friendly, and efficient. It's a local Starbucks which has a very community-based clientele. I happened to be in the area killing time, and I witnessed several transactions, which all included friendly greetings and personal inquiries around kids and family. It was nice to witness. My only gripe about this store is cleanliness, it feels a tad rundown, and you can see dry swirl marks throughout. You know what I'm talking about, from when something is whipped 'kinda/sort clean,' but there is microscopic residue which leaves behind swirl marks? The sun happened to be shinning into the store and I could see these swirls EVERYWHERE, on the front counter, the tables, and even the ceilings, I started to feel sticky. LOL. There is plenty of parking as this is a little strip center. read more

Starbucks - Iced Pumpkin Cream Chai Tea Latte - Coffee & Tea Near Me - Chatsworth, California

Came in here real quick with a Buddy today. Great spot! The parking lot can get full because of the deli in the same shopping center, but there's usually at least one or two spaces open. Worst case, you can park on topanga, or on the side streets. The staff was definitely on it today! Huge thanks for letting me use their bathroom as well. It's a single, gender-neutral. Plenty of room in there if you need to do a diaper change, also handicap accessible. Their outdoor patio is where it's at! Plenty of room, around six tables or so with two chairs each. You can also hang out inside the establishment and listen to the pre-made playlist of modern rock, alternative, and some near pop music local artist type songs. I would totally come back here! It's a great hangout spot, date spot, place to chill on your commute when traffic gets bad, etcetera. read more

This place is filthy. Dirty floor and tables . Used the bathroom and there was urine next to toilet and pubic hairs on the toilet seat . Counters dirty and dusty like no one wipes anything down here . read more

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The evening manager is quite rude and doesn't know much about what she's doing. They close early at 7:30 pm.

I don't know what is it about this particular location, maybe I go so often or maybe it's the morning crew that really makes it but, I love this store so much. I love everybody that works in the mornings, they are all so nice. No matter how busy the store gets, they always greet me by name and ask how I'm doing. If something is different about my usual, they'll ask me why. I love the little interactions. I only rave about the morning crew because I only go in the mornings. I mobile order on my way to work and 95% of the time, it's ready for me to pick up. I have had to wait a couple times and I even left an order cause I didn't want to be late. I think they might've been training somebody and that's okay but, I couldn't wait anymore. I did call the store the next morning informing them that I didn't pick up an item and they were more than happy to replace it. My coffee on occasion has tasted weird or off but, it's never so often that I complain about it. I'm a plain girl, I like just black coffee, easy ice. I'm their favorite customer! The store is always clean, always stocked. I never have problems finding something. The merch area is limited tho and they don't carry all the cups I want but, it's okay cause there's other locations near my house. This store is the best! read more

Starbucks - Coffee & Tea Near Me - Chatsworth, California

I frequent this starbucks often because it's close to my kids school but this is my least favorite of them all. Lots and lots of socializing and chatter amongst the employees but you wait long times for your drink to be made and oftentimes incorrectly. Just today they marked my mobile order ready and i came inside to get it to be told they were working on it still. I could see it sitting there on the counter. I kept watching it sit on the counter while they all chatted. I asked again and then he handed it to me. As I left they all laughed. Could have been at me and it might not have been but I just felt it was a bunch of immature kids working there. read more

Venti Caramel Frappuccino with almond milk and 2 shots of espresso was delicious it was not water down it had just the right taste va read more

Starbucks - Caramel Ribbon Crunch Frappuccino Blended Coffee - Coffee & Tea Near Me - Chatsworth, California

I had a similar experience where they were about close and they were rude about it, telling me I have 4 minutes to decide my order because they're closing soon with an attitude. Which I'm pretty sure it was the manager and she kept rolling her eyes and they cheated my drinks by putting lots of ice with very little liquid, I will never go back to that location. read more

Staff is efficient and friendly, but I finished my coffee this morning with a mouth full of grounds. Also didn't have the flavored creamer I asked for and paid for. read more

Starbucks - Pike Place Roast w/ grounds??? - Coffee & Tea Near Me - Chatsworth, California

no greeting when i walk inside also , ddnt speak when my drink was ready , all i said was my name first.

Service here is great , staff is friendly compared to going threw a drive threw. Coffee was great they offer free Wi-Fi. Not crowded which is always nice. If your just looking for some great coffee and friendly staff I suggest you come here. read more

Starbucks - Inside - Coffee & Tea Near Me - Chatsworth, California

I used to really like Starbucks, and now I don't. I really liked the customer service at this location and now it just seems like employees just don't care about doing their job here. I walked through the door this morning, and no one bothered to greet. Usually, the employees are good at greeting customers upon arrival. I have spent hundreds of dollars on Starbucks because I used to love the products, and the customer service provided. The coffee beverages used to be good by having a more selective menu, and now it just seems like not only has the menu shrunk, but the quality of the coffee is not the same. In the past few months, I have had my latte remade because it did not taste like espresso, it was just flavored milk! Today I walked in without being greeted, and I needed to get a large cup of ice, which I occasionally get and this day, the cashier asked me if I was a customer! Duh, the minute I walked in I was a customer! I literally got the large cup of ice the day before, I explained to the cashier, and he responded that it was company policy to purchase something to get a cup of ice. I have gotten this many times in the past and I literally got this the day before and no one mentioned that I needed to purchase something to get a large cup of ice. I had already contemplated not coming back to Starbucks, but I wanted to give it a second chance, but this just did it for me. No more returning to Starbucks for me. I believe that as a customer we get to decide which companies thrive in terms of their revenue by being their customer, therefore no more Starbucks for me. Apparently, Starbucks does provide a cup of ice if requested, therefore the barista at this location did not know what they were talking about. All I can say is that as my last visit to a Starbucks location, this was the worst and most humiliating experience that I have ever had, and I will never return to a Starbucks. read more

Its a Starbucks. Nothing special to report nor anything bad to report. They are consistent with the brand.

This is my 2nd go-to Starbucks location. The staff here is always very friendly and they are very fast. The location has plenty of parking and the inside is very clean and organized. read more

Worst service ever. Waited 10 minutes for a tall regular coffee. Only 1 person ahead of me. 3 people working. Spent time cleaning instead of taking care of customers waiting. read more

Really nice folks...very small spot but truly cozy and when I walked in there was a bunch of moms & kids having a great time and loving being there so that says a LOT! Quick service and even has a drive thru if you want to drive by. read more

Starbucks - I seem to be a regular at a LOT of Starbucks!!! - Coffee & Tea Near Me - Chatsworth, California

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For some reason, I didn't care much of this Starbuck's. This S looks like the last stop before freeway, there is a huge line in the morning. People who sit during the day at this particular S, looks like they're from not far, kinda residential Starbuck's.. Outdoor seating's are right at the Topanga Blvd, one of the busiest streets in the San Fernando Valley. Parking lots could be full.. read more

Starbucks is definitely an addiction of some sort. When I come to this Starbucks SPECIFICALLY, I love when Samantha and Kaitlyn are working. They are both so sweet and funny. They both know how to make AMAZING drinks (yes, different baristas make different flavored drinks!) Samantha got me addicted to the Very Berry Hibiscus with no water & just lemonade. She changed my life ever since! They're always laughing and smiling and that type of customer service always brings people back. I love coming in and studying when they're both in (closing, maybe?) because I always just feel comfortable being here. Thank you, Samantha & Kaitlyn for always being so nice and making me feel welcomed whenever I'm in! read more

Starbucks - Coffee & Tea Near Me - Chatsworth, California

I recently moved to Chatsworth, and am a new regular at this location. Probably order through the mobile app 4-5 times a week, every time I go, they are efficient, friendly, and make my drink extra perfect! There are other valley locations that are not up to par with any of that. Love this store. Highly recommend y'all! read more

Dirty tables, finger & hand prints on basically all glass surfaces, bathroom is gross and they're not busy at all. No excuse. read more

Starbucks - Chicken Artichoke "on" Flatbread - Coffee & Tea Near Me - Chatsworth, California

Ah, my go to Starbucks. Everyone here is so friendly! Lines can get a little long during rush times but I usually mobile order and receive my drink faster than expected! I know dogs aren't allowed inside... but everyone has always loved Stella and given her water when we visit! (Sometimes I even spoil her with a puppuchino!) -@stellaeverlyfrenchie read more

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Love all the Pride decorations, very unexpected in that area.. Made me smile when I walked in. ‍‍‍

This is my local Starbucks. The wife and I drop in whenever it's really hot - which is 10 months out of the year - and we are looking for something cold to drink. We don't go for coffee. Our drink of choice is always an unsweetened iced green tea. It's so simple yet so refreshing. The store itself is small but clean, the service is quick and the experience is pleasant. The parking lot sucks but you can also try to find parking on the street. read more

This Starbucks is my favorite in the valley! I don't know if it's just the morning crew that is an absolute delight or if it's the whole store but they are the sweetest people! They make amazing drinks everytime I come and have only gotten better at making my signature drink Sometimes like any fast food or coffee shop there can be big rushes early in the morning and while they maybe aren't the fastest with the overwhelming amount of orders they will definitely take care of you and make sure your order is perfect Overall the best Starbucks I've been to and will continue to go to to get my morning coffee! They never let me down read more

Yeeesh. This was an interesting experience. The barista said to us what we wanted in a rude tone. Then proceed to not acknowledge the happy hours that we are constantly reminded of through email and the app. Then proceeds to talk to us in a condescending tone while handing us our drink. After taking a sip, I politely asked to remake it as it tasted nothing like the drink. Then proceeded to waste my time by acting like they forgot to make my drink. I didn't want to make their night worse by being irate as I can sympathize, but if all three baristas are openly insulting a customer how can they be held accountable? Not mad. Just disappointed. read more

Come on Starbucks!!!!! I've already accepted your food is not fresh, that's fine I'll still eat it. But come on you can't tell me you didn't see that it was split down the middle when you put it in the bag. I was trying to figure out why the bag felt a little bigger then normal.. but like a idiot i didn't bother looking till i was about to eat it. I was almost in tears trying to eat this Feta Flap in my car and just completely gave up once a huge chunk of spinach, feta and sun-dried tomatoes fell on my lap (thank god for wet wipes). If I wasn't gonna be late for work I probably would of went back and got a Feta Wrap. Word of advice.. if you're in a rush and plan on eating in your car, get a cookie or a muffin. But in case you still want to order a Feta flap, ask for a fork. read more

Starbucks - My Egg White Feta Wrap... or should I say Feta Flap - Coffee & Tea Near Me - Chatsworth, California

My favorite place to get coffee, friendly service and clean. Drinks always consistent and good

Best customer service from lorena this morning !!! The manager was so nice too. Lorena went out of her way to help me and not make me feel rushed because I had a large, annoying order and felt bad about being that person. All the staff here are great! read more

I've never had an issue at this location, which is close to my home. Downside it is fairly small inside, so grab your drink and run! read more

The best service of ANY Starbucks in the Valley!!! The staff is amazing! The store is always clean and well stocked. And on the very rare occasion the drink doesn't taste right they remake it immediately with a smile. I get my coffee here every morning, before work and bring my daughter here on my days off. So many other Starbucks are closer and more convenient, but none top the customer service here! Keep up the great work! read more

OK yes parking is relatively accessible for this location but the fact that they get something about my order wrong every single time, whether it's a mobile order or in person - I just can't come here anymore, $6 for a coffee and it's not even right? read more

A small location in a small corner strip mall. If you're in a rush, might be quicker to park on Topanga Canyon Blvd. than circling around the parking lot. Another thing that comes with the small location is not a lot of seating. If you're looking to get some work done here, you might be out of luck. Or, just be ready to sit outside where it can be quite hot since you're deep into the valley. Once inside, the employees are helpful and friendly. Just what you'd expect from a Starbucks. read more